FOI review and complaint documents August 2024

Waiting for an internal review by Office of the Australian Information Commissioner of their handling of this request.

Dear Office of the Australian Information Commissioner,

I request access to the following documents under the Freedom of Information Act 1982:

1. Operating procedures or similar documents that govern how an IC Review is conducted, including template documents and template emails.

2. Operating procedures or similar documents that govern how an FOI Complaint is conducted, including template documents and template emails.

All documents should be the most up-to-date versions, without any editing markup.

Exclusions:

1. Duplicate documents

2. FOI Guidelines and other documents published on the OAIC's website (except those on the OAIC's disclosure log)

3. The FOI Act and IC Reviews

4. Emails (except email templates)

5. Documents tracking IC Reviews or FOI Complaints.

For clarity, the following is provided as guidance only on the scope and intentions of my request:

I am seeking documents similar to those released in the following FOI requests:
- FOIREQ23/00196 (excluding Document 4 as it is irrelevant to IC Reviews or FOI Complaints)

- FOIREQ2300156, including:
o The latest version of all documents relevant to IC Reviews and FOI Complaints
o All relevant documents listed under the 'Sample letters/guidance' column in Document 57 "IC review process"

- FOIREQ23/00111 (latest versions)

- FOIREQ24/00330, including:
o The template email "Recent charges decision and invitation to make a revised decision"
o The template Attachment to document 1 – Letter about charges

My intention is to access the updated versions of the above-mentioned documents, as well as any similar relevant documents not captured in the previous FOI requests.

Please contact me if you require any clarification or have questions regarding this request.

Yours faithfully,

CR

OAIC - FOI, Office of the Australian Information Commissioner

Your email has been received by the Office of Australian Information
Commissioner.

 

FOI requests to the OAIC

 

Please note that this email address is only used for making requests to
obtain access to a document held by the OAIC pursuant to the Freedom of
Information Act 1982 (Cth) (FOI Act). We will only action and respond to
emails making FOI requests to the OAIC. For information on how to make an
FOI request to the OAIC, and to ensure that your request complies with the
requirements of the FOI Act, please refer to the FOI page on the OAIC’s
website at:
[1]https://www.oaic.gov.au/about-us/access-...
Once your request has been assessed by the OAIC, and registered on our
system, a separate acknowledgement email will be sent to you with a
reference number.

 

The OAIC does not hold all documents of other Commonwealth government
agencies, other state government agencies, or private organisations.

 

Accordingly:

1)      if you are seeking to access documents of a particular
Commonwealth agency, you will need to make your request directly to the
relevant agency. For example, if you are requesting a copy of your visa
records, please make an FOI request and send it to the Department of Home
Affairs.

2)      if you are seeking to access documents of a state or local
government agency, as each Australian state and territory also have
separate FOI legislation that governs information held by state government
agencies, please contact the relevant agency as to how to make an
application to access the documents. For example, if you are seeking
access to police report from NSW Police Force, it is governed by the
Government Information (Public Access) Act 2009 (NSW) (GIPA Act), and you
will need to contact NSW police to find out how to make a GIPA application
for the police report.

3)      if you are seeking to access documents of a private organization,
which the FOI Act does not apply to, please contact the organization
directly to find out how to access the documents you are seeking. For
example, if you are seeking to access to hospital records or your medical
centre records, please contact these organisations directly. 

 

Enquiries and other matters

 

If your email relates to any of the following, please utilise our online
forms instead, which are available at
[2]https://www.oaic.gov.au/about-us/contact...

-               Enquiry

-               Privacy  Complaint

-               Notifiable Data Breach

-               Consumer Data Right Complaint

-               FOI Complaint

-               Freedom of Information Review

-               Agency FOI Extension of Time Requests

-               Speech requests.

Notice:

The information contained in this email message and any attached files may
be confidential information, and may also be the subject of legal
professional privilege. If you are not the intended recipient any use,
disclosure or copying of this email is unauthorised. If you received this
email in error, please notify the sender by contacting the department's
switchboard on 1300 488 064 during business hours (8:30am - 5pm Canberra
time) and delete all copies of this transmission together with any
attachments.

References

Visible links
1. https://www.oaic.gov.au/about-us/access-...
2. https://www.oaic.gov.au/about-us/contact...

OAIC - FOI, Office of the Australian Information Commissioner

3 Attachments

Our reference: FOIREQ24/00397

 

Dear CR

 

Freedom of Information request

 

I refer to your request for access to documents made under the Freedom of
Information Act 1982 (Cth) (FOI Act).

 

You FOI request was received by the Office of the Australian Information
Commissioner (OAIC) on 10 August 2024. This means that a decision on your
FOI request is currently due on 9 September 2024.

 

Clarification on the scope of your request

 

Your FOI request was made in the following terms:

 

I request access to the following documents under the Freedom of
Information Act 1982:

1.       Operating procedures or similar documents that govern how an IC
Review is conducted, including template documents and template emails.

2.       Operating procedures or similar documents that govern how an FOI
Complaint is conducted, including template documents and template emails.

All documents should be the most up-to-date versions, without any editing
markup.

 

Exclusions:

1.       Duplicate documents

2.       FOI Guidelines and other documents published on the OAIC's
website (except those on the OAIC's disclosure log)

3.       The FOI Act and IC Reviews

4.       Emails (except email templates)

5.       Documents tracking IC Reviews or FOI Complaints.

For clarity, the following is provided as guidance only on the scope and
intentions of my request:

 

I am seeking documents similar to those released in the following FOI
requests:

 

-         FOIREQ23/00196 (excluding Document 4 as it is irrelevant to IC
Reviews or FOI Complaints)

-         FOIREQ2300156, including:

o     The latest version of all documents relevant to IC Reviews and FOI
Complaints o All relevant documents listed under the 'Sample
letters/guidance' column in Document 57 "IC review process"

-         FOIREQ23/00111 (latest versions)

-         FOIREQ24/00330, including:

o    The template email "Recent charges decision and invitation to make a
revised decision"

o    The template Attachment to document 1 – Letter about charges

My intention is to access the updated versions of the above-mentioned
documents, as well as any similar relevant documents not captured in the
previous FOI requests.

 

To ensure we process your request efficiently and accurately, we kindly
seek clarification on the following:

+------------------------------------------------------------------------+
|‘Operating Procedures’|We note that your request uses the term |
|or ‘Operating |‘operating procedures or similar documents’. |
|Information’ | |
| |We have interpreted this to have the same meaning|
| |as ‘operational information’ set out in section |
| |8A of the FOI Act. ‘Operational information’ is |
| |defined as ‘information held by the agency to |
| |assist the agency to perform or exercise [its] |
| |functions or powers’, and includes ‘rules, |
| |guidelines, practices and precedents’ held by the|
| |agency to assist in making decisions. For the |
| |purposes of this request, we consider templates |
| |held by the OAIC to be operational information. |
| | |
| |That is, we interpret your request to be seeking |
| |policies, procedures and templates that govern |
| |how the OAIC processes IC reviews and FOI |
| |complaints. |
| | |
| |Please kindly confirm whether you agree with this|
| |interpretation of operating procedures or similar|
| |documents.’ |
|----------------------+-------------------------------------------------|
|Duplicate Provision of|We note that your request expressly excludes ‘FOI|
|Documents |Guidelines and other documents published on the |
| |OAIC's website’ from scope, however, does not |
| |exclude documents already uploaded onto the |
| |disclosure log. |
| | |
| |Specifically, you provide the following matter |
| |numbers by way of illustration of documents you |
| |are requesting: |
| | |
| | 1. FOIREQ23/00111 |
| | 2. FOIREQ23/00156 |
| | 3. FOIREQ23/00196 |
| | 4. FOIREQ24/00330 |
| | |
| |I note that of these requests, you were the FOI |
| |applicant in FOIREQ23/00156 and FOIREQ24/00196. |
| |This means that, in addition to these documents |
| |being uploaded onto the disclosure log and thus |
| |public information, you are already in possession|
| |of the documents located as part of this request.|
| | |
| |To assist in maintaining efficient practices for |
| |FOI processing, we interpret the scope of your |
| |request as excluding documents already provided |
| |to yourself, and documents already uploaded onto |
| |the disclosure log. |
| | |
| |This will enable the OAIC to focus on locating |
| |any updated material and avoid duplicate |
| |processing of requests and duplicate provision of|
| |documents. |
|----------------------+-------------------------------------------------|
|Updated Versions |In line with the above, our understanding of your|
| |request is that you are only seeking access to |
| |updated versions, if any, of the policies, |
| |procedures and templates previously released |
| |under the following matter numbers: |
| | |
| | 1. FOIREQ23/00111 |
| | 2. FOIREQ23/00156 |
| | 3. FOIREQ23/00196 |
| | 4. FOIREQ24/00330 |
| | |
| |Please kindly confirm whether you agree with this|
| |interpretation. |
+------------------------------------------------------------------------+

 

We ask that you please provide a response to the above interpretation of
scope by close of business Thursday, 15 August 2024. If we do not hear
from you by this date, we will proceed with processing your request based
on our scope interpretation as set out above.

Timeframes for dealing with your request

Section 15 of the FOI Act requires the OAIC to process your request no
later than 30 days after the day we receive it. However, section 15(6) of
the FOI Act allows us a further 30 days in situations where we need to
consult with third parties about certain information, such as business
documents or documents affecting their personal privacy.

The current decision due date for your request is 9 September 2024. We
will advise you if this timeframe is otherwise extended.

Disclosure Log

Documents released under the FOI Act may be published online on our
disclosure log, unless they contain personal or business information that
would be unreasonable to publish.

If you would like to discuss your FOI request, please contact me on my
contact details set out below.

Yours sincerely

Tahlia

[1][IMG]   Tahlia Pelaccia (she/her)

Lawyer

Office of the Australian Information Commissioner

E [2][OAIC request email]
 
The OAIC acknowledges Traditional Custodians of Country across
Australia and their continuing connection to land, waters and
communities. We pay our respect to First Nations people,
cultures and Elders past and present.  

 

[3]Subscribe to Information Matters

 

show quoted sections

Dear Tahlia,

Thank you for your prompt acknowledgment.

I agree with your first interpretation regarding operational information.

I agree with your second interpretation regarding exclusions, on the condition that you list each document excluded in this manner and provide its location. For example: "Document ABC123 is excluded as it is available on FOIREQ12/12345 Document 47." Please also release the "Schedule of Documents" for FOIREQ23/00111. If this is not possible, documents already on the disclosure log remain within the scope of my request.

I partially agree with your third interpretation. I am seeking updated versions of the policies, procedures, and templates from the previously released documents (related to IC Review and FOI Complaints). However, I am also seeking any other similar documents (if they exist) that were not included in FOIREQ23/00111, FOIREQ23/00156, FOIREQ23/00196, and FOIREQ24/00330.

I hope this clarifies the scope of my request.

Kind regards,
CR

OAIC - FOI, Office of the Australian Information Commissioner

5 Attachments

Good afternoon

 

Please see attached correspondence related to your FOI request,
FOIREQ24/00397.

 

Please note that, due to the size of the documents, these documents will
be sent in 12 parts.

 

This is part 1 of 12.

 

Kind regards

Tahlia

 

[1][IMG]   Tahlia (she/her)

Lawyer

Office of the Australian Information Commissioner

E [2][OAIC request email]
 
The OAIC acknowledges Traditional Custodians of Country across
Australia and their continuing connection to land, waters and
communities. We pay our respect to First Nations people,
cultures and Elders past and present.  

 

[3]Subscribe to Information Matters

 

 

 

Notice:

The information contained in this email message and any attached files may
be confidential information, and may also be the subject of legal
professional privilege. If you are not the intended recipient any use,
disclosure or copying of this email is unauthorised. If you received this
email in error, please notify the sender by contacting the department's
switchboard on 1300 488 064 during business hours (8:30am - 5pm Canberra
time) and delete all copies of this transmission together with any
attachments.

References

Visible links
1. https://www.oaic.gov.au/
2. mailto:[OAIC request email]
3. https://www.oaic.gov.au/engage-with-us/n...

OAIC - FOI, Office of the Australian Information Commissioner

4 Attachments

Good afternoon

 

Please see attached correspondence related to your FOI request,
FOIREQ24/00397.

Please note that, due to the size of the documents, these documents will
be sent in 12 parts.

 

This is part 2 of 12.

 

Kind regards

Tahlia

 

[1][IMG]   Tahlia (she/her)

Lawyer

Office of the Australian Information Commissioner

E [2][OAIC request email]
 
The OAIC acknowledges Traditional Custodians of Country across
Australia and their continuing connection to land, waters and
communities. We pay our respect to First Nations people,
cultures and Elders past and present.  

 

[3]Subscribe to Information Matters

 

 

 

Notice:

The information contained in this email message and any attached files may
be confidential information, and may also be the subject of legal
professional privilege. If you are not the intended recipient any use,
disclosure or copying of this email is unauthorised. If you received this
email in error, please notify the sender by contacting the department's
switchboard on 1300 488 064 during business hours (8:30am - 5pm Canberra
time) and delete all copies of this transmission together with any
attachments.

References

Visible links
1. https://www.oaic.gov.au/
2. mailto:[OAIC request email]
3. https://www.oaic.gov.au/engage-with-us/n...

OAIC - FOI, Office of the Australian Information Commissioner

4 Attachments

Good afternoon

 

Please see attached correspondence related to your FOI request,
FOIREQ24/00397.

 

Please note that, due to the size of the documents, these documents will
be sent in 12 parts.

 

This is part 3 of 12.

 

Kind regards

Tahlia

 

[1][IMG]   Tahlia (she/her)

Lawyer

Office of the Australian Information Commissioner

E [2][OAIC request email]
 
The OAIC acknowledges Traditional Custodians of Country across
Australia and their continuing connection to land, waters and
communities. We pay our respect to First Nations people,
cultures and Elders past and present.  

 

[3]Subscribe to Information Matters

 

 

 

Notice:

The information contained in this email message and any attached files may
be confidential information, and may also be the subject of legal
professional privilege. If you are not the intended recipient any use,
disclosure or copying of this email is unauthorised. If you received this
email in error, please notify the sender by contacting the department's
switchboard on 1300 488 064 during business hours (8:30am - 5pm Canberra
time) and delete all copies of this transmission together with any
attachments.

References

Visible links
1. https://www.oaic.gov.au/
2. mailto:[OAIC request email]
3. https://www.oaic.gov.au/engage-with-us/n...

OAIC - FOI, Office of the Australian Information Commissioner

4 Attachments

Good afternoon

 

Please see attached correspondence related to your FOI request,
FOIREQ24/00397.

 

Please note that, due to the size of the documents, these documents will
be sent in 12 parts.

 

This is part 4 of 12.

 

Kind regards

Tahlia

 

[1][IMG]   Tahlia (she/her)

Lawyer

Office of the Australian Information Commissioner

E [2][OAIC request email]
 
The OAIC acknowledges Traditional Custodians of Country across
Australia and their continuing connection to land, waters and
communities. We pay our respect to First Nations people,
cultures and Elders past and present.  

 

[3]Subscribe to Information Matters

 

 

 

Notice:

The information contained in this email message and any attached files may
be confidential information, and may also be the subject of legal
professional privilege. If you are not the intended recipient any use,
disclosure or copying of this email is unauthorised. If you received this
email in error, please notify the sender by contacting the department's
switchboard on 1300 488 064 during business hours (8:30am - 5pm Canberra
time) and delete all copies of this transmission together with any
attachments.

References

Visible links
1. https://www.oaic.gov.au/
2. mailto:[OAIC request email]
3. https://www.oaic.gov.au/engage-with-us/n...

OAIC - FOI, Office of the Australian Information Commissioner

4 Attachments

Good afternoon

 

Please see attached correspondence related to your FOI request,
FOIREQ24/00397.

 

Please note that, due to the size of the documents, these documents will
be sent in 12 parts.

 

This is part 5 of 12.

 

Kind regards

Tahlia

 

[1][IMG]   Tahlia (she/her)

Lawyer

Office of the Australian Information Commissioner

E [2][OAIC request email]
 
The OAIC acknowledges Traditional Custodians of Country across
Australia and their continuing connection to land, waters and
communities. We pay our respect to First Nations people,
cultures and Elders past and present.  

 

[3]Subscribe to Information Matters

 

 

 

Notice:

The information contained in this email message and any attached files may
be confidential information, and may also be the subject of legal
professional privilege. If you are not the intended recipient any use,
disclosure or copying of this email is unauthorised. If you received this
email in error, please notify the sender by contacting the department's
switchboard on 1300 488 064 during business hours (8:30am - 5pm Canberra
time) and delete all copies of this transmission together with any
attachments.

References

Visible links
1. https://www.oaic.gov.au/
2. mailto:[OAIC request email]
3. https://www.oaic.gov.au/engage-with-us/n...

OAIC - FOI, Office of the Australian Information Commissioner

4 Attachments

Good afternoon

 

Please see attached correspondence related to your FOI request,
FOIREQ24/00397.

 

Please note that, due to the size of the documents, these documents will
be sent in 12 parts.

 

This is part 6 of 12.

 

Kind regards

Tahlia

 

[1][IMG]   Tahlia  (she/her)

Lawyer

Office of the Australian Information Commissioner

E [2][OAIC request email]
 
The OAIC acknowledges Traditional Custodians of Country across
Australia and their continuing connection to land, waters and
communities. We pay our respect to First Nations people,
cultures and Elders past and present.  

 

[3]Subscribe to Information Matters

 

 

 

Notice:

The information contained in this email message and any attached files may
be confidential information, and may also be the subject of legal
professional privilege. If you are not the intended recipient any use,
disclosure or copying of this email is unauthorised. If you received this
email in error, please notify the sender by contacting the department's
switchboard on 1300 488 064 during business hours (8:30am - 5pm Canberra
time) and delete all copies of this transmission together with any
attachments.

References

Visible links
1. https://www.oaic.gov.au/
2. mailto:[OAIC request email]
3. https://www.oaic.gov.au/engage-with-us/n...

OAIC - FOI, Office of the Australian Information Commissioner

4 Attachments

Good afternoon

 

Please see attached correspondence related to your FOI request,
FOIREQ24/00397.

 

Please note that, due to the size of the documents, these documents will
be sent in 12 parts.

 

This is part 7 of 12.

 

Kind regards

Tahlia

 

[1][IMG]   Tahlia (she/her)

Lawyer

Office of the Australian Information Commissioner

E [2][OAIC request email]
 
The OAIC acknowledges Traditional Custodians of Country across
Australia and their continuing connection to land, waters and
communities. We pay our respect to First Nations people,
cultures and Elders past and present.  

 

[3]Subscribe to Information Matters

 

 

 

Notice:

The information contained in this email message and any attached files may
be confidential information, and may also be the subject of legal
professional privilege. If you are not the intended recipient any use,
disclosure or copying of this email is unauthorised. If you received this
email in error, please notify the sender by contacting the department's
switchboard on 1300 488 064 during business hours (8:30am - 5pm Canberra
time) and delete all copies of this transmission together with any
attachments.

References

Visible links
1. https://www.oaic.gov.au/
2. mailto:[OAIC request email]
3. https://www.oaic.gov.au/engage-with-us/n...

OAIC - FOI, Office of the Australian Information Commissioner

4 Attachments

Good afternoon

 

Please see attached correspondence related to your FOI request,
FOIREQ24/00397.

 

Please note that, due to the size of the documents, these documents will
be sent in 12 parts.

 

This is part 8 of 12.

 

Kind regards

Tahlia

 

[1][IMG]   Tahlia (she/her)

Lawyer

Office of the Australian Information Commissioner

E [2][OAIC request email]
 
The OAIC acknowledges Traditional Custodians of Country across
Australia and their continuing connection to land, waters and
communities. We pay our respect to First Nations people,
cultures and Elders past and present.  

 

[3]Subscribe to Information Matters

 

 

 

 

Notice:

The information contained in this email message and any attached files may
be confidential information, and may also be the subject of legal
professional privilege. If you are not the intended recipient any use,
disclosure or copying of this email is unauthorised. If you received this
email in error, please notify the sender by contacting the department's
switchboard on 1300 488 064 during business hours (8:30am - 5pm Canberra
time) and delete all copies of this transmission together with any
attachments.

References

Visible links
1. https://www.oaic.gov.au/
2. mailto:[OAIC request email]
3. https://www.oaic.gov.au/engage-with-us/n...

OAIC - FOI, Office of the Australian Information Commissioner

4 Attachments

Good afternoon

 

Please see attached correspondence related to your FOI request,
FOIREQ24/00397.

 

Please note that, due to the size of the documents, these documents will
be sent in 12 parts.

 

This is part 9 of 12.

 

Kind regards

Tahlia

 

[1][IMG]   Tahlia (she/her)

Lawyer

Office of the Australian Information Commissioner

E [2][OAIC request email]
 
The OAIC acknowledges Traditional Custodians of Country across
Australia and their continuing connection to land, waters and
communities. We pay our respect to First Nations people,
cultures and Elders past and present.  

 

[3]Subscribe to Information Matters

 

 

 

Notice:

The information contained in this email message and any attached files may
be confidential information, and may also be the subject of legal
professional privilege. If you are not the intended recipient any use,
disclosure or copying of this email is unauthorised. If you received this
email in error, please notify the sender by contacting the department's
switchboard on 1300 488 064 during business hours (8:30am - 5pm Canberra
time) and delete all copies of this transmission together with any
attachments.

References

Visible links
1. https://www.oaic.gov.au/
2. mailto:[OAIC request email]
3. https://www.oaic.gov.au/engage-with-us/n...

OAIC - FOI, Office of the Australian Information Commissioner

4 Attachments

Good afternoon

 

Please see attached correspondence related to your FOI request,
FOIREQ24/00397.

 

Please note that, due to the size of the documents, these documents will
be sent in 12 parts.

 

This is part 10 of 12.

 

Kind regards

Tahlia

 

[1][IMG]   Tahlia (she/her)

Lawyer

Office of the Australian Information Commissioner

E [2][OAIC request email]
 
The OAIC acknowledges Traditional Custodians of Country across
Australia and their continuing connection to land, waters and
communities. We pay our respect to First Nations people,
cultures and Elders past and present.  

 

[3]Subscribe to Information Matters

 

 

 

Notice:

The information contained in this email message and any attached files may
be confidential information, and may also be the subject of legal
professional privilege. If you are not the intended recipient any use,
disclosure or copying of this email is unauthorised. If you received this
email in error, please notify the sender by contacting the department's
switchboard on 1300 488 064 during business hours (8:30am - 5pm Canberra
time) and delete all copies of this transmission together with any
attachments.

References

Visible links
1. https://www.oaic.gov.au/
2. mailto:[OAIC request email]
3. https://www.oaic.gov.au/engage-with-us/n...

OAIC - FOI, Office of the Australian Information Commissioner

4 Attachments

Good afternoon

 

Please see attached correspondence related to your FOI request,
FOIREQ24/00397.

 

Please note that, due to the size of the documents, these documents will
be sent in 12 parts.

 

This is part 11 of 12.

 

Kind regards

Tahlia

 

[1][IMG]   Tahlia (she/her)

Lawyer

Office of the Australian Information Commissioner

E [2][OAIC request email]
 
The OAIC acknowledges Traditional Custodians of Country across
Australia and their continuing connection to land, waters and
communities. We pay our respect to First Nations people,
cultures and Elders past and present.  

 

[3]Subscribe to Information Matters

 

 

 

Notice:

The information contained in this email message and any attached files may
be confidential information, and may also be the subject of legal
professional privilege. If you are not the intended recipient any use,
disclosure or copying of this email is unauthorised. If you received this
email in error, please notify the sender by contacting the department's
switchboard on 1300 488 064 during business hours (8:30am - 5pm Canberra
time) and delete all copies of this transmission together with any
attachments.

References

Visible links
1. https://www.oaic.gov.au/
2. mailto:[OAIC request email]
3. https://www.oaic.gov.au/engage-with-us/n...

OAIC - FOI, Office of the Australian Information Commissioner

4 Attachments

Good afternoon

 

Please see attached correspondence related to your FOI request,
FOIREQ24/00397.

 

Please note that, due to the size of the documents, these documents will
be sent in 12 parts.

 

This is part 12 of 12.

 

Kind regards

Tahlia

 

[1][IMG]   Tahlia (she/her)

Lawyer

Office of the Australian Information Commissioner

E [2][OAIC request email]
 
The OAIC acknowledges Traditional Custodians of Country across
Australia and their continuing connection to land, waters and
communities. We pay our respect to First Nations people,
cultures and Elders past and present.  

 

[3]Subscribe to Information Matters

 

 

 

Notice:

The information contained in this email message and any attached files may
be confidential information, and may also be the subject of legal
professional privilege. If you are not the intended recipient any use,
disclosure or copying of this email is unauthorised. If you received this
email in error, please notify the sender by contacting the department's
switchboard on 1300 488 064 during business hours (8:30am - 5pm Canberra
time) and delete all copies of this transmission together with any
attachments.

References

Visible links
1. https://www.oaic.gov.au/
2. mailto:[OAIC request email]
3. https://www.oaic.gov.au/engage-with-us/n...

Dear Office of the Australian Information Commissioner,

Please pass this on to the person who conducts Freedom of Information reviews.

I am writing to request an internal review of the OAIC's handling of my FOI request 'FOI review and complaint documents August 2024' (FOIREQ24/00397).

My request for review is based on two main concerns:

1. Potentially Missing Documents:
I believe there may be documents within the scope of my request that were not released. These include:
- 55R letter template
- 55R covering email template
- From FOIREQ24/00330: the template email of "Recent charges decision and invitation to make a revised decision" and template "Attachment to document 1 – Letter about charges"

I request a fresh search for documents that fit the scope of "policies, procedures and templates that govern how the OAIC processes IC reviews and FOI complaints."

2. Inclusion of Previously Released Documents:
The scope of my original request did not exclude documents already uploaded to the disclosure log. This means that documents released under FOIREQ23/00111, FOIREQ23/00156, FOIREQ23/00196, and FOIREQ24/00330 should be within the scope of this request.

== Request for assistance ==

In line with the above, to avoid duplicate provision of documents, I would like to know if you can process the following as part of this internal review:
- Updated versions, if any, of the policies, procedures and templates previously released under the following matter numbers:
1. FOIREQ23/00111
2. FOIREQ23/00156
3. FOIREQ23/00196
4. FOIREQ24/00330
If this is not possible as part of the internal review, please advise if a fresh FOI request would be more appropriate for these updated documents.

I would be grateful for your confirmation by the end of the week.

A full history of my FOI request and all correspondence is available on the Internet at this address: https://www.righttoknow.org.au/request/f...

Yours faithfully,

CR

OAIC - FOI, Office of the Australian Information Commissioner

Your email has been received by the Office of Australian Information
Commissioner.

 

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OAIC - FOI, Office of the Australian Information Commissioner

3 Attachments

Our reference: FOIREQ24/00508

 

Dear CR,

 

I refer to your email of 8 October 2024, in which you requested an
internal review of the OAIC’s FOI decision provided on 9 September 2024
(FOIREQ24/00397).

 

Your request FOIREQ24/00508, was made in the following terms:

 

I am writing to request an internal review of the OAIC's handling of my
FOI request 'FOI review and complaint documents August 2024'
(FOIREQ24/00397).

 

My request for review is based on two main concerns:

 

1. Potentially Missing Documents:

I believe there may be documents within the scope of my request that were
not released. These include:

- 55R letter template

- 55R covering email template

- From FOIREQ24/00330: the template email of "Recent charges decision and
invitation to make a revised decision" and template "Attachment to
document 1 – Letter about charges"

 

I request a fresh search for documents that fit the scope of "policies,
procedures and templates that govern how the OAIC processes IC reviews and
FOI complaints."

 

2. Inclusion of Previously Released Documents:

The scope of my original request did not exclude documents already
uploaded to the disclosure log. This means that documents released under
FOIREQ23/00111, FOIREQ23/00156, FOIREQ23/00196, and FOIREQ24/00330 should
be within the scope of this request.

 

Your internal review request included the following terms:

 

Updated versions, if any, of the policies, procedures and templates
previously released under the following matter numbers:

1. FOIREQ23/00111

2. FOIREQ23/00156

3. FOIREQ23/00196

4. FOIREQ24/00330

 

We confirm that the above will be included as within the scope of your
request.

Section 54C of the Freedom of Information Act 1982 (Cth) requires the OAIC
to make a fresh decision on your FOI request within 30 days after the day
we received your application.

 

Because we received your application on 8 October 2024, we must make a
fresh decision by 7 November 2024.

 

Your application will be allocated to a review officer with no previous
involvement with the earlier decision.

 

If you have any questions, please contact me.

 

Kind Regards,

Lachlan

 

[1][IMG]   Lachlan Smith-Marks (he/him)

Paralegal

Office of the Australian Information Commissioner

Melbourne |

E [2][OAIC request email]
   
 
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