Services Australia

Part of the Social Services portfolio and a Federal authority

Do not request personal information using this site. Why?

Services Australia is an Australian Government agency which is responsible for delivering a range of welfare, social services, health services and other services for the Australian Government.

319 requests
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Documents relating to FOI matters LEX 63435 and LEX 64833
Response by Services Australia to Fraser Tweedale on .

Partially successful.

Dear Mr Tweedale   Please find attached a decision letter and documents in relation to your request made under the Freedom of Information Act 1982...
Indue Cashless Debit Card
Response by Services Australia to Christine Byrnes on .

Refused.

Dear Ms Byrnes,   I write in regard to your enquiry dated 25 October 2021 regarding information held by Services Australia (the agency) under the...
seeking all communications, data and documents related to the number of compulsory income managed accounts that have been closed by Services Australia.
Response by Services Australia to Amanda Smith on .

Refused.

Dear Ms Smith   Please find attached correspondence in relation to your request made under the Freedom of Information Act 1982 (Cth).   Kind r...
Statistics on number of people on welfare because of migraine
Response by Services Australia to RK Crosby on .

Awaiting classification.

Dear RK Crosby,               Please find attached correspondence relating to your request to Services Australia.   If you have any questions...
Indue Cashless Debit Card
Request sent to Services Australia by Christine Byrnes on .

Long overdue.

Can you please release the cost/fee that the government pay to indue for a person that is on a job seeker payment to be placed onto the indue cashle...
Documents pertaining to or giving evidence in support of wearing face masks from state or federal sources
Response by Services Australia to verifysp on .

Refused.

Dear VERIFYSP   Please find attached the decision letter dated 27 September 2021 in relation to your request under the Freedom of Information Act...
Hold Music Selection Documents
Response by Services Australia to AMC on .

Waiting clarification.

Dear AMC, Please find attached correspondence dated 27 August 2021 related to your request made to Services Australia for access to documents under...
Robodebt Senior Executives
Response by Services Australia to RTK on .

Refused.

Dear John   Please see attached correspondence relating to the request you made to Services Australia under the Freedom of Information Act 1982....
Identity
Response by Services Australia to James on .

Successful.

Dear James   Please find attached the administrative release letter and document relating to your request for access to documents held by Services...
myGov Beta Privacy Impact Assessment
Response by Services Australia to Steven Roddis on .

Refused.

Dear Mr Roddis,   Please find attached correspondence relevant to your recent FOI Request (LEX 59464).   Many thanks,   Reshma, Authorised...
Mygovid app on my mobile phone.
Response by Services Australia to VerySmallRequester on .

Information not held.

Dear Mr Clark   Thank you for your email dated 28 March 2021.   In your email you appear to raise some privacy and security concerns with the...
Guideline on quarantine of Centrelink debts
Response by Services Australia to James Polley on .

Refused.

Dear Mr Polley,   Please find attached decision dated 7 June 2021 related to your request made to Services Australia for access to documents under...
General Ledger (Last 5 Financial Years)
Response by Services Australia to Trent Morrison-Francis on .

Successful.

Dear Ms Jones,   Please find attached correspondence dated 18 June 2021 in relation to your request for access to information held by Services Aus...
Staff instructions on asnswering "So when" question
Response by Services Australia to Anatoly Kern on .

Refused.

Dear Mr Kern,   Please find attached a decision dated  22 February 2021 in relation to your request under the Freedom of Information Act 1982.  ...
Audio message on customer service lines RE Respect
Response by Services Australia to Ben Fairless on .

Information not held.

Dear Mr Fairless   Please find attached a decision dated 18 February 2021, in relation to your request under the Freedom of Information Act 1982....
Optical Surveillance
Response by Services Australia to Posty on .

Refused.

Dear Posty   Please see attached the decision in response to the request you made for internal review of a decision made under the Freedom of Info...
Services Australia - Terms of agreement & purchase order
Response by Services Australia to John Smith on .

Refused.

Dear Mr Smith,   Please find attached correspondence relevant to your recent FOI Request LEX 58235.   Many thanks,   Reshma Authorised F...
Is providing a voice print when using the Human Services Call Center mandatory ?
Request sent to Services Australia by Ian King on .

Long overdue.

When interacting with the Department of Human Services call center, specifically the 132 850 number, is it mandatory to have to make a 'voice print'...
Use of information obtained through private social media groups.
Follow up sent to Services Australia by Keith Owen on .

Refused.

I thank you for your response to my simple request to access information. Please be advised that I have requested an external review, and will be...
Non-ASL public service staff
Follow up sent to Services Australia by John Smith on .

Awaiting internal review.

I have applied for OAIC review. Yours sincerely, John Smith
Providing full name and office location
Request to Services Australia by Anatoly Kern. Annotated by Anatoly Kern on .

Refused.

I note that this denial is the subject of review ICR_10-24713563-367 by OAIC with no response except auto-response so far (which is quite revealing by...
Consulting services agreement - Data61 & DHS
Response by Services Australia to John Smith on .

Long overdue.

Dear Mr Smith Thank you for email below. We will continue to process your original request and respond to the Information Commissioner as required....
Tier 2 enquiries on Saturday and during extended hours of business for Medicare and PBS 011-40120070
Response by Services Australia to Ben Fairless on .

Successful.

Dear Mr Fairless   Please find attached the administrative release letter relating to your request for access to documents held by Services Austra...
Contract: Cth tender ID CN3640129-A4
Response by Services Australia to John Smith on .

Refused.

Dear Mr Smith   Please find a letter about your internal review request attached.   Kind regards   Authorised FOI Officer FOI Team Empl...
Final report - McKinsey
Response by Services Australia to John Smith on .

Refused.

Dear Mr Smith   Please find a letter about your internal review request attached.   Kind regards     Authorised FOI Officer FOI Team...

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