FOI request - Document 001-02230000
Dear Services Australia,
Hiya,
Just wanted some info that should appear at the following link:
https://operational.servicesaustralia.go...
As such I'm making a request as covered by the Freedom of Information Act for Services Australia Operational Guideline 001-02230000
Thank you so much, I look forward to your prompt response.
Yours faithfully,
Wren
Thank you for contacting the Freedom of Information (FOI) team in Services
Australia.
This email acknowledges your correspondence and provides some general
information in relation to FOI.
Timeframe For processing your request
Under the FOI Act you have a right, with limited exceptions, to access
documents the agency holds. A FOI request normally takes 30 days to
process.
Please note this period may be further extended if we need to consult
third parties or for other reasons. We will advise you if this happens.
Charges
Services Australia will advise you if a charge is payable to process your
request and the amount of any such charge as soon as practicable. No
charge is payable for providing a person with their own personal
information.
Your Address
The FOI Act requires you provide us with an address which we can send
notices to. We will send all notices and correspondence to the address you
have used to email us. Please advise us as soon as possible if you wish
correspondence to be sent to another address or if your address changes.
Administrative release of documents
The agency has administrative access arrangements in place for the release
of certain documents without the need for a formal FOI request. These
arrangements do not extend to information or material of third parties.
Exclusion of junior staff details
Services Australia is working towards ensuring all staff have a choice
about whether they provide their full name, personal logon identifiers and
direct contact details in response to FOI requests. Where such details are
included in documents they will be redacted. If you request staff details
as part of your FOI application, this may add to processing time and
applicable charges as it will be necessary to consider whether these
details are exempt under the Act.
Dear Wren
Please find attached correspondence from Services Australia dated 14 April
2022 in relation to your request (LEX 67453) for access under the Freedom
of Information Act 1982.
Yours sincerely
Patricia
Freedom of Information Team
LEGAL SERVICES DIVISION
[1]cid:image003.jpg@01D6B8DA.4DF87C40
Services Australia acknowledges the Traditional Owners of the land now
called Australia. We pay our respect to all Elders, past, present and
emerging of all Aboriginal and Torres Strait Islander nations.
Please note: This email and any attachments may contain information
subject to legal professional privilege or information that is otherwise
sensitive or confidential. If you are not the intended recipient of this
email, you are prohibited from using or disseminating this communication.
If you have received this communication in error please notify the sender
immediately and permanently delete this email
References
Visible links
Dear Wren,
Extension of time
The FOI team is actively reviewing the relevant documents within the scope
of both your requests under the Freedom of Information Act 1982. We are
also currently consulting with several business areas within Services
Australia to ensure all relevant documents are identified and retrieved.
However, due to this consultation process, we are unlikely to be in a
position to provide you with a decision by the end of the statutory period
for both requests, 9 May 2022.
Therefore, we respectfully request your agreement to extend the processing
time for your request by an additional 15 days under section 15AA of the
FOI Act. This would make the new due date for both of your requests,
Tuesday 24 May 2022.
If you agree to the extension of time, I would be grateful if you could
please reply to this email stating ‘I agree’ by close of business Tuesday
26 April 2022. If we are able to provide you with a decision sooner, we
will do so.
Yours sincerely
Patricia
Freedom of Information Team
LEGAL SERVICES DIVISION
[1]cid:image003.jpg@01D6B8DA.4DF87C40
Services Australia acknowledges the Traditional Owners of the land now
called Australia. We pay our respect to all Elders, past, present and
emerging of all Aboriginal and Torres Strait Islander nations.
Please note: This email and any attachments may contain information
subject to legal professional privilege or information that is otherwise
sensitive or confidential. If you are not the intended recipient of this
email, you are prohibited from using or disseminating this communication.
If you have received this communication in error please notify the sender
immediately and permanently delete this email
References
Visible links
Dear Wren,
Extension of time
The FOI team is actively reviewing the relevant documents within the scope
of both your requests under the Freedom of Information Act 1982. We are
also currently consulting with several business areas within Services
Australia to ensure all relevant documents are identified and retrieved.
However, due to this consultation process, we are unlikely to be in a
position to provide you with a decision by the end of the statutory period
for both requests, 9 May 2022.
Therefore, we respectfully request your agreement to extend the processing
time for your request by an additional 15 days under section 15AA of the
FOI Act. This would make the new due date for both of your requests,
Tuesday 24 May 2022.
If you agree to the extension of time, I would be grateful if you could
please reply to this email stating ‘I agree’ by close of business Tuesday
26 April 2022. If we are able to provide you with a decision sooner, we
will do so.
Yours sincerely
Patricia
Freedom of Information Team
LEGAL SERVICES DIVISION
[1]cid:image003.jpg@01D6B8DA.4DF87C40
Services Australia acknowledges the Traditional Owners of the land now
called Australia. We pay our respect to all Elders, past, present and
emerging of all Aboriginal and Torres Strait Islander nations.
Please note: This email and any attachments may contain information
subject to legal professional privilege or information that is otherwise
sensitive or confidential. If you are not the intended recipient of this
email, you are prohibited from using or disseminating this communication.
If you have received this communication in error please notify the sender
immediately and permanently delete this email
References
Visible links
Dear Wren
Please find attached correspondence from Services Australia dated 9 May
2022 in relation to your request for access under the Freedom of
Information Act 1982.
Yours sincerely
Patricia
Freedom of Information Team
LEGAL SERVICES DIVISION
[1]cid:image003.jpg@01D6B8DA.4DF87C40
Services Australia acknowledges the Traditional Owners of the land now
called Australia. We pay our respect to all Elders, past, present and
emerging of all Aboriginal and Torres Strait Islander nations.
Please note: This email and any attachments may contain information
subject to legal professional privilege or information that is otherwise
sensitive or confidential. If you are not the intended recipient of this
email, you are prohibited from using or disseminating this communication.
If you have received this communication in error please notify the sender
immediately and permanently delete this email
References
Visible links
Dear Wren,
I refer to your request for information under the Freedom of Information
Act 1982, LEX 67453.
On 9 May 2022, we notified you of a decision and advised we would provide
you with the specific link to the document once it has been published on
Services Australia’s public facing Operational Blueprint website. The
document is now available on this website, and can be accessed via the
link below:
· Employment assistance for people with a disability 001-02230000:
[1]https://operational.servicesaustralia.go...
If you have any questions please email
[2][email address].
Kind regards,
Patricia
Freedom of Information Team
LEGAL SERVICES DIVISION
[3]cid:image003.jpg@01D6B8DA.4DF87C40
Services Australia acknowledges the Traditional Owners of the land now
called Australia. We pay our respect to all Elders, past, present and
emerging of all Aboriginal and Torres Strait Islander nations.
Please note: This email and any attachments may contain information
subject to legal professional privilege or information that is otherwise
sensitive or confidential. If you are not the intended recipient of this
email, you are prohibited from using or disseminating this communication.
If you have received this communication in error please notify the sender
immediately and permanently delete this email
References
Visible links
1. https://operational.servicesaustralia.go...
2. mailto:[email address]