Thank you for contacting the Freedom of Information (FOI) team in Services
Australia (the agency).  

This email ackowledges your correspondence and provides some general
information in relation to FOI.

Timeframes

The FOI Act requires a response within 30 days. Additional time may be
added in certain circumstances. We will notify you if this occurs.

Charges

Services Australia will advise you if a charge is payable to process your
request and the amount of any such charge as soon as practicable. No
charge is payable for providing a person with their own personal
information.

Your Address

The FOI Act requires you provide us with an address which we can send
notices to. We will send all notices and correspondence to the address you
have used to email us. Please advise us as soon as possible if you wish
correspondence to be sent to another address or if your address changes.

Administrative release of documents   

The agency has administrative access arrangements in place for the release
of certain documents without the need for a formal FOI request. These
arrangements do not extend to information or material of third parties.

Exclusion of junior staff details

Services Australia is working towards ensuring all staff have a choice
about whether they provide their full name, personal logon identifiers and
direct contact details in response to public enquiries. Where such details
are included in the scope of a request, this may add to processing time
and applicable charges as it may be necessary to consider whether the
details are exempt under the FOI Act. On this basis, unless you tell us
otherwise, we will assume these details are out of scope of your request
and they will be redacted under section 22 of the FOI Act.

show quoted sections

Good afternoon Jeanette,

Request for Documents

I refer to your correspondence received by Services Australia on 25 February 2022. I have reviewed your correspondence, however it does not appear to relate to Services Australia. Services Australia is a federal government agency responsible for Centrelink, Child Support and Medicare.

You appear to be requesting documentation from the Land and Housing Corporation NSW. For ease of reference I have included their website link.

https://www.dpie.nsw.gov.au/land-and-hou...

Services Australia will not be taking any further action in regards to your correspondence.

Yours sincerely

Information Access Branch
Legal Services Division

I acknowledge the Traditional Custodians of the lands we live on. I pay my respects to all Elders, past and present, of all Aboriginal and Torres Strait Islander nations

show quoted sections