Services Australia

Part of the Social Services portfolio and a Federal authority

Do not request personal information using this site. Why?

Services Australia is an Australian Government agency which is responsible for delivering a range of welfare, social services, health services and other services for the Australian Government.

337 requests
Make a request to this authority

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Feedback received on twitter passed onto relevant area
Response by Services Australia to Asher Hirsch on .

Information not held.

Dear Asher   Please find attached the decision letter relating to your request for documents under the Freedom of Information Act 1982.   Furt...
Copy of Privacy Impact Assessment ref 21987
Response by Services Australia to Justin Warren on .

Partially successful.

Dear Mr Warren   Please find attached the decision letter and document regarding your request made under the Freedom of Information Act 1982.  ...
Privacy Impact Assessment
Response by Services Australia to Justin Warren on .

Information not held.

Dear Mr Warren   Please find attached the decision letter relating to your request under the Freedom of Information Act 1982.   Kind regards...
Outsourcing of Centrelink Call Centres Part II
Follow up sent to Services Australia by Evelyn Doyle on .

Partially successful.

Dear FOI team It looks like the document is now loading correctly, please ignore my previous response. Thank you. Yours sincerely, Evelyn Doyl...
Documents from Data61 2017 Contract 2
Response by Services Australia to Justin Warren on .

Refused.

Dear Mr Warren   Please find attached correspondence in relation to your Freedom of Information request (LEX 31396).   Regards   Jack FO...
Documents from Data61 2017 Contract 3
Response by Services Australia to Justin Warren on .

Refused.

Dear Mr Warren   Please find attached correspondence in relation to your Freedom of Information request (LEX 31397).   Regards   Jack FO...
Documents from Data61 2017 Contract 1
Response by Services Australia to Justin Warren on .

Refused.

Dear Mr Warren   Please find attached correspondence in relation to your Freedom of Information request (LEX 31395).   Regards   Jack FO...
Outsourcing of Centrelink Call Centres
Request to Services Australia by Evelyn Doyle. Annotated by Evelyn Doyle on .

Refused.

I am preparing a new FOI request assisted by information from a DHS FOI officer which will broaden the date range and add some other useful search term...
Meetings with Ministers
Response by Services Australia to Justin Warren on .

Refused.

Dear Mr Warren   Please find attached correspondence in relation to your Freedom of Information request (LEX 28493).   FOI Legal Team FOI an...
Serco Call Centre Trial Report
Request to Services Australia by Evelyn Doyle. Annotated by Evelyn Doyle on .

Refused.

Department of Human Services has decided not to de-classify the document (Cabinet document) and make it available under FOI. I am a bit disappointed...
Comparative Statistics For Individuals Receiving DSP/Newstart With Psychological Ailments In 2017
Response by Services Australia to Clarissa Loi on .

Refused.

You have received a secure email from the Department of Human Services. Please select the link below to view the email. Please note, you may have to r...
Copy of contracts between the Department and Primary Health Networks
Response by Services Australia to Melissa Sweet on .

Information not held.

Dear Ms Sweet   Please find attached correspondence in relation to your freedom of information request.   Kind regards   Ellen Freedom o...
Rent Assistance payment form for those on the Cashless Welfare Card
Response by Services Australia to Sandra Legro on .

Information not held.

Dear Ms Legro   I refer to your correspondence received by the Department of Human Services on 28 December 2017, requesting the following under th...
Reporting on the Legal Services Directions
Response by Services Australia to Charles Powers on .

Refused.

Your The Department of Human Services secure email account is about to expire. This message is for information only and no action is required on your...
Evaluation of Primary Health Networks
Response by Services Australia to Melissa Sweet on .

Information not held.

Dear Ms Sweet   Please find attached correspondence in relation to your freedom of information request.   Kind regards   Ellen Freedom o...
Documents released on the DHS Disclosure Log
Response by Services Australia to Vera Lystich on .

Successful.

Dear Ms Lystich,   Please find attached the requested documents from the Department of Human Service’s disclosure log, LEX 17265 and LEX 34602....
Number of patient records uploaded to MHR due to ePIP
Response by Services Australia to FOI Applicant on .

Refused.

Dear Sir/Madam,   Please find attached correspondence in relation to your freedom of information request.   Kind regards   Molly Freedom...
Internal Procedure documents and policy regarding communicating with clients who are homeless
Request to Services Australia by Keith Owen. Annotated by Locutus Sum on .

Refused.

Mostly I classify a response like this one to say "clarification requested" because the agency has told the applicant that some more information (or mo...
Instant messenger conversations
Request to Services Australia by Danielle. Annotated by Locutus Sum on .

Refused.

The department told the applicant that a "practical refusal reason" existed for refusing the request. This is usually a statement that the application...
Any training documents for DHS Employees for disability/client issues specific for Child Support clients
Request to Services Australia by Keith Owen. Annotated by Locutus Sum on .

Refused.

I have marked this reuest as if it had been refused. In fact, the applicant did not engage in a required consultation so the application is deemed to h...
Centrelink debt notices - refusal to provide information
Request to Services Australia by William Shakespeare. Annotated by Locutus Sum on .

Long overdue.

To follow on from @Michelle, did you in fact pay the fee? What was the decision regarding the request? Were the documents released in full, released in...
Reports to the Office of the Australian Information Commission
Request to Services Australia by Keith Owen. Annotated by Locutus Sum on .

Refused.

I have looked at many requests that have been made to the Department of Human Services. In my opinion, the applicant is correct to say that a "distinct...
Recovering debts pending review of decisions 109-04020000
Response by Services Australia to Posty on .

Successful.

Dear Posty   I refer to your request for access to documents under the Freedom of Information Act 1982 (FOI Act). You requested access to:   ‘...
Documents not available for download from your FOI disclosure log / reasoning
Response by Services Australia to Posty on .

Long overdue.

Dear Mr Posty   Please find attached your requested documents off the Department of Human Services’ disclosure log.   Attachments LEX 22819...
Demographics of those exempt from the cashless welfare card
Response by Services Australia to Sandra Legro on .

Information not held.

Dear Ms Legro   I refer to your correspondence received by the Department of Human Services on 28 December 2017, requesting the following under th...

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