Services Australia

Part of the Social Services portfolio and a Federal authority

Do not request personal information using this site. Why?

Services Australia is an Australian Government agency which is responsible for delivering a range of welfare, social services, health services and other services for the Australian Government.

319 requests
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Understanding the April 2024 Debt Pause Cohort
Response by Services Australia to Frank N Fearless on .

Awaiting classification.

Agency Reference: LEX 81846     Dear Office of the Australian Information Commissioner,   Services Australia (the agency) is seeking an exten...
Customer aggression incidents from 2005 onwards
Response by Services Australia to Phoebe Autumn on .

Awaiting classification.

Good afternoon Phoebe   Please find attached the decision made in response to the Freedom of Information request LEX 51720.   Regards   DS...
Recording ex-partner details 007-07030100
Response by Services Australia to redyellowpink on .

Awaiting classification.

Dear RedYellowPink   Please find attached the Statement of Reasons and document relating to your request for access to documents held by Services...
Lump sum repayment of advance payment 103-05040050
Response by Services Australia to redyellowpink on .

Long overdue.

Dear RedYellowPink   Please find attached the decision letter and documents relating to your request for access to documents held by Services Aust...
Centrelink online accounts locked by staff due to unauthorised use
Response by Services Australia to Frankly Speaking on .

Awaiting classification.

Dear Frankly Speaking,   I refer to your correspondence received by Services Australia (the Agency) on 28 August 2024, requesting the following:...
Progress of claim - Families claims 007-07010050
Response by Services Australia to redyellowpink on .

Awaiting classification.

Dear RedYellowPink   Please find attached the decision letter and document relating to your request for access to documents held by Services Austr...
Changes to the repayment rate of an advance payment 103-05040060
Response by Services Australia to redyellowpink on .

Awaiting classification.

Dear RedYellowPink   Please find attached the decision letter and documents relating to your request for access to documents held by Services Aust...
Baby Bonus (BBY) 007-02000000
Response by Services Australia to redyellowpink on .

Awaiting classification.

Dear RedYellowPink   Please find attached the decision letter and document relating to your request for access to documents held by Services Austr...
Notification and assessment of shared care arrangements for Family Tax Benefit (FTB) 007-02040020
Response by Services Australia to redyellowpink on .

Awaiting classification.

Dear RedYellowPink   I refer to your request received by Services Australia (the Agency) for access to documents under the Freedom of Information...
NALguide Pro
Response by Services Australia to John Smith on .

Awaiting classification.

OFFICIAL Dear FOI Applicant, Please find attached our letter of today relating to your request for information.   Yours faithfully, Matthew​​​​...
Identity assessment policies
Response by Services Australia to Jay Doe on .

Awaiting classification.

Dear Jay,   Please find attached the decision letter and documents relating to your request for access to documents held by Services Australia, un...
Services Australia contribution to APS bargaining Common Conditions Dashboard
Response by Services Australia to Paul Williams on .

Awaiting classification.

Dear Mr Williams,   Please find attached the decision letter and documents relating to your request for access to documents held by Services Austr...
Accessibility and Inclusive Measures for People with Disabilities
Response by Services Australia to Renee on .

Awaiting classification.

Dear Sir / Madam,   Please find attached the decision letter relating to your request for access to documents held by Services Australia, under th...
Number of people issued with Medicare Card while their Parent Visa is in progress without 884 Visa and are not from RHCAs
Response by Services Australia to Ananta Gyawali on .

Awaiting classification.

Dear Sir / Madam,   I refer to your correspondence received by Services Australia (the Agency) on 5 June 2023, requesting the following: I am wr...
Freedom of Information Logs - FOI Request
Response by Services Australia to Watson Norwood on .

Awaiting classification.

Dear Mr Norwood,                 Please find attached correspondence relating to your request for access to documents held by Services Australia,...
Operational Information FTB Prohibition Deferral
Request to Services Australia by Lachlan. Annotated by Posty on .

Long overdue.

This request is a complete abrogation of departmental responsibilities -even worse is they asked for an extension, got one and proceeded to do nothing...
Operational Information - Debts
Request to Services Australia by Ben Fairless. Annotated by Posty on .

Long overdue.

Ben - can you please update the state of this request to "refused" - because centrelink wanted you to pay over $700 to do their job. during my catego...
A spreadsheet showing side by side % of overpayments collected from receiving parents. This includes from both genders from 2015 - current
Response by Services Australia to Bruno Petrovski on .

Awaiting classification.

Dear Mr Petrovski   Please find attached correspondence in response to your request to Services Australia dated 24 February 2022.    Kind rega...
Statistics on number of people on welfare because of migraine
Response by Services Australia to RK Crosby on .

Awaiting classification.

Dear RK Crosby,               Please find attached correspondence relating to your request to Services Australia.   If you have any questions...
Indue Cashless Debit Card
Request sent to Services Australia by Christine Byrnes on .

Long overdue.

Can you please release the cost/fee that the government pay to indue for a person that is on a job seeker payment to be placed onto the indue cashle...
Hold Music Selection Documents
Response by Services Australia to AMC on .

Waiting clarification.

Dear AMC, Please find attached correspondence dated 27 August 2021 related to your request made to Services Australia for access to documents under...
Is providing a voice print when using the Human Services Call Center mandatory ?
Request sent to Services Australia by Ian King on .

Long overdue.

When interacting with the Department of Human Services call center, specifically the 132 850 number, is it mandatory to have to make a 'voice print'...
Non-ASL public service staff
Follow up sent to Services Australia by John Smith on .

Awaiting internal review.

I have applied for OAIC review. Yours sincerely, John Smith
Consulting services agreement - Data61 & DHS
Response by Services Australia to John Smith on .

Long overdue.

Dear Mr Smith Thank you for email below. We will continue to process your original request and respond to the Information Commissioner as required....
Management advisory services, CN3620680
Response by Services Australia to John Smith on .

Awaiting internal review.

Good afternoon Mr Smith   Thank you for your email.   We acknowledge your intention to seek an external review by the Office of the Australian...

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