Services Australia

Part of the Social Services portfolio and a Federal authority

Do not request personal information using this site. Why?

Services Australia is an Australian Government agency which is responsible for delivering a range of welfare, social services, health services and other services for the Australian Government.

323 requests
As of mid-2024, the review was still in the queue awaiting attention at OAIC.
SA Style/Writing/Brand Guide
Response by Services Australia to Glenn Hamiltonshire on .

Awaiting response.

Thank you for contacting the Freedom of Information (FOI) team in Services Australia (the Agency).   This email acknowledges your correspondence an...
Thank you for your acknowledgment of my Freedom of Information (FOI) request. I have carefully reviewed your request to extend the statutory timefra...
Thank you for your acknowledgment of my Freedom of Information (FOI) request. I have carefully reviewed your request to extend the statutory timefra...
Dear Redyellowpink   Please find attached the letter and document relating to your request for access to documents held by Services Australia.  ...
Decision and Documents approved for release LEX 81846
Response by Services Australia to Frank N Fearless on .

Awaiting classification.

Thank you for contacting the Freedom of Information (FOI) team in Services Australia (the Agency).   This email acknowledges your correspondence a...
Understanding the April 2024 Debt Pause Cohort
Response by Services Australia to Frank N Fearless on .

Awaiting classification.

Dear Frank N Fearless,   Please find attached the Statement of Reasons letter and documents relating to your request for access to documents held...
Providing full name and office location
Request to Services Australia by Anatoly Kern. Annotated by Anatoly Kern on .

Refused.

4 years later and there was a response from Justin Lodge, from relevant government crimes justification department, issued under 2024-AICmr251. I can o...
Medicare Statistics for item 11503
Response by Services Australia to Deon Scheepers on .

Information not held.

Dear Mr Scheepers   Please find attached correspondence from Services Australia dated 9 May 2022 in relation to your request for access under the...
Business case and pilot for data matching
Request to Services Australia by Justin Warren. Annotated by Justin Warren on .

Refused.

The government fought this FOI request so hard that I ended up in the Federal Court. The full bench of the Federal Court ruled comprehensively in my...
Recent cybersecurity audit reports
Response by Services Australia to CR on .

Withdrawn by the requester.

Thank you for contacting the Freedom of Information (FOI) team in Services Australia (the Agency).   This email acknowledges your correspondence a...
Customer aggression incidents from 2005 onwards
Response by Services Australia to Phoebe Autumn on .

Awaiting classification.

Good afternoon Phoebe   Please find attached the decision made in response to the Freedom of Information request LEX 51720.   Regards   DS...
Implementing the Robodebt Royal Commission
Response by Services Australia to Frank N Fearless on .

Information not held.

Dear Sir / Madam   Please find attached a decision dated 3 July 2024 in relation to your request to access documents held by Services Australia un...
Benchmarking of Ongoing Staff Needs
Response by Services Australia to Frank N Fearless on .

Refused.

Dear Sir / Madam   Please find attached an internal review decision dated 12 September 2024 in relation to your request to for internal review of...
Recording ex-partner details 007-07030100
Response by Services Australia to redyellowpink on .

Awaiting classification.

Dear RedYellowPink   Please find attached the Statement of Reasons and document relating to your request for access to documents held by Services...
Operational information portal - robots.txt file
Response by Services Australia to Ben Fairless on .

Information not held.

Dear Mr Fairless   Please find attached a decision dated 23 August 2024 in relation to your request for internal review under the Freedom of Infor...
Un-remediated Income Averaging
Response by Services Australia to Frank N Fearless on .

Successful.

Dear Frank N Fearless   Please find attached the decision letter and document relating to your request for access to documents held by Services Au...
Lump sum repayment of advance payment 103-05040050
Response by Services Australia to redyellowpink on .

Long overdue.

Dear RedYellowPink   Please find attached the decision letter and documents relating to your request for access to documents held by Services Aust...
Centrelink online accounts locked by staff due to unauthorised use
Response by Services Australia to Frankly Speaking on .

Awaiting classification.

Dear Frankly Speaking,   I refer to your correspondence received by Services Australia (the Agency) on 28 August 2024, requesting the following:...
Progress of claim - Families claims 007-07010050
Response by Services Australia to redyellowpink on .

Awaiting classification.

Dear RedYellowPink   Please find attached the decision letter and document relating to your request for access to documents held by Services Austr...
Changes to the repayment rate of an advance payment 103-05040060
Response by Services Australia to redyellowpink on .

Awaiting classification.

Dear RedYellowPink   Please find attached the decision letter and documents relating to your request for access to documents held by Services Aust...
Baby Bonus (BBY) 007-02000000
Response by Services Australia to redyellowpink on .

Awaiting classification.

Dear RedYellowPink   Please find attached the decision letter and document relating to your request for access to documents held by Services Austr...
Senate Estimates briefs 2024-25
Response by Services Australia to Gary Moorcroft on .

Partially successful.

Dear Gary   Please find attached the decision letter and documents relating to your request for access to documents held by Services Australia....
Operational Blueprint Documents - Initial Contact & POI
Response by Services Australia to Ben Fairless on .

Partially successful.

Dear Ben   Please find attached the decision letter and documents relating to your request for access to documents held by Services Australia, und...
Dear Ben Fairless   Please find attached the decision letter and documents relating to your request for access to documents held by Services Austr...

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