Retention period of personal data held by the department

Rodney Malone made this Freedom of Information request to Services Australia

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

The request was partially successful.

Dear Department of Human Services,

I would like to retention period of medicare billing (in paper or electronic format)sent by doctors and hospitals when a person opts for bulk billing services when seeing a doctor at a private clinic or at the emergency department of public hospitals.

Is a history being maintained that person in question has been to a particular clinic/hospital and the services sought or is the information deleted once the claim has been processed? Upon expiry of the retention period, is the information archivedin any form?Is there any other evidence in any form whether electronic or paper including archived copies that seek to establish when the person has used his medicare card to seek medical assistance?if so their complete retention times.

Yours faithfully,

Rodney Malone

FOI.LEGAL.TEAM,

The Department of Human Services acknowledges receipt of your
correspondence.

 

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FOI.LEGAL.TEAM,

2 Attachments

Dear Mr Malone

 

Please find attached correspondence relating to your recent Freedom of
Information Request.

 

Kind regards,

 

FOI Practitioner

FOI and Litigation Branch | Legal Services Division
Department of Human Services

[1][email address]

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FOI.LEGAL.TEAM,

2 Attachments

Dear Mr Malone,

 

Please see attached correspondence regarding your Freedom of Information
request.

 

Kind regards,

 

FOI Practitioner

FOI and Litigation Branch | Legal Services Division
Department of Human Services

[1][email address

[2]Description: Description: Description: Description: Description:
Description: Description: Description: Description: Description:
Description: Description: Description: cid:image001.png@01CE26E6.4AB93B70

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to legal professional privilege or information that is otherwise sensitive
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Rodney Malone

Thank you for your prompt reply. I see that the retention period schedule from National archives has been provided as a guide. Would it be possible for the department to identify the retention periods for the documents originally listed in my original request according to National archives retention schedule-as in which documents fall under which category as listed by national arcĥves.

The other thing I would like to know if the there are documents that indicate that a retention period greater than the minimum retention period as per the National archives retention schedule is being subscribed by the department for the documents originally listed or strictly the period precribed by National archives is being adhered to.

Yours sincerely,

Rodney Malone

FOI.LEGAL.TEAM,

2 Attachments

Dear Mr Malone

 

Please find attached correspondence relating to your Freedom of
Information request.

 

Kind regards,

 

FOI Practitioner

FOI and Litigation Branch | Legal Services Division
Department of Human Services

[1][email address]

[2]Description: Description: Description: Description: Description:
Description: Description: Description: Description: Description:
Description: Description: Description: cid:image001.png@01CE26E6.4AB93B70

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IMPORTANT: This email and any attachments may contain information subject
to legal professional privilege or information that is otherwise sensitive
or confidential. If you are not the intended recipient of this email, you
are prohibited from using or disseminating this communication. If you have
received this communication in error please notify the sender immediately
and permanently delete this email.

**********************************************************************

 

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subject to legal or parliamentary privilege. If you are not the intended
recipient you are notified that any review, re-transmission, disclosure,
dissemination or other use of, or taking of any action in reliance upon,
this information is prohibited and may result in severe penalties. If you
have received this e-mail in error please notify the sender immediately
and delete all electronic and hard copies of this transmission together
with any attachments. Please consider the environment before printing this
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