Commonwealth Ombudsman

Part of the Prime Minister portfolio and a Federal authority, also called CO

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The Commonwealth Ombudsman safeguards the community in its dealings with Australian Government agencies. The Ombudsman’s office handles complaints, conducts investigations, performs audits and inspections, encourages good administration, and carries out specialist oversight tasks. The Commonwealth Ombudsman is also the Defence Force, Immigration, Law Enforcement, Taxation, Postal Industry, ACT, Overseas Students Ombudsman and Norfolk Island Ombudsman.

40 requests
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Complaint handling forum 2024
Response by Commonwealth Ombudsman to Lex on .

Awaiting classification.

OFFICIAL Dear Lex,   Please find attached:  1. Your decision letter  2. Document for release   If you have any questions, you may contact...
FOI request - documents
Response by Commonwealth Ombudsman to Robert on .

Awaiting classification.

Dear Robert, Thank you for your email. We can confirm that we have received information from the Commonwealth Ombudsman in response to our notice of...
FOI-2023-10082 - emails or other communications directed at all staff about the Royal Commission on the Robo-debt Scheme
Follow up sent to Commonwealth Ombudsman by AJB on .

Partially successful.

I refer to IC review MR24/00487. The IC review is limited to a single document - document 4, which is a transcript of a "town hall" meeting. In re...
FOI-2024-10013 - access to documents
Response by Commonwealth Ombudsman to AJB on .

Awaiting classification.

OFFICIAL Our Ref:2024-801439   Dear AJB   We refer to your request dated 15 July 2024 for documents on the Commonwealth Ombudsman Disclosure...
Freedom of Information Logs - FOI Request
Response by Commonwealth Ombudsman to Watson Norwood on .

Awaiting classification.

OFFICIAL: Sensitive Dear Mr. Norwood,   I refer to your Freedom of Information Request on 6 May 2023 and my email on 24 July 2024.   We are emai...
Access to operational or administrative documents
Response by Commonwealth Ombudsman to D on .

Awaiting classification.

Our reference: MR22/00465 Your reference:   Dear ‘D’,   Thank you for your correspondence below, seeking an update regarding the above IC re...
The Office of the Commonwealth Ombudsman and the FOI Act
Response by Commonwealth Ombudsman to French P on .

Awaiting classification.

Good morning,   Please find attached correspondence in relation to your request.   Regards,   Emily   [1][IMG]   Emily Elliott Senior...
The most up to date version of the Commonwealth Ombudsman's Work Practices Manual for complaint management
Response by Commonwealth Ombudsman to AJB on .

Partially successful.

Dear AJB, We have uploaded a copy of the Work Practices Manual on the disclosure log. You can find it here: https://www.ombudsman.gov.au/__data/assets...
Style Guides/Brand Guides/Writing Guides for Commonwealth Ombudsman
Response by Commonwealth Ombudsman to Alex Pentland on .

Successful.

OFFICIAL Please see attached:   o Binder1_Part2   Warm regards,   Sophia Legal Officer Defence, Investigations, ACT & Legal Branch...
FOI requests the subject of applications for IC review
Response by Commonwealth Ombudsman to Stephen on .

Awaiting classification.

Dear Georgia MR23/00477 Please proceed with the IC review application for the reasons outlined. 1. THE BACKGROUND On 20 March 2023, I made submitte...
Recruitment of contractor staff for the FOI team
Response by Commonwealth Ombudsman to Cynthia T on .

Partially successful.

Ombudsman reference: FOI-2022-10012 Dear Cynthia I refer to my decision on your Freedom of Information request dated 18 March 2022. The third party...
Documents relating to Iain Anderson’s appointment as Commonwealth Ombudsman
Request to Commonwealth Ombudsman by James Andrew Douglass. Annotated by James Andrew Douglass on .

Partially successful.

IC review reasons: https://www.righttoknow.org.au/request/application_for_ic_review_foi_20#outgoing-20857
Records of the Office of the Commonwealth Ombudsman’s legal services expenditures for the 2021-2022 financial year
Response by Commonwealth Ombudsman to Stephen on .

Partially successful.

OFFICIAL   Dear Stephen   I attach correspondence in relation to your complaint:    1. Decision letter dated 22 March 2023.  2. Document t...
Documents pertaining to procurements CN3761420 and CN3831540
Response by Commonwealth Ombudsman to D on .

Refused.

OFFICIAL   Dear D   Please see attached:    1. Our Office’s decision letter dated 31 October 2022   Please let me know if you have any...
The Commonwealth Ombudsman is corrupt?
Response by Commonwealth Ombudsman to Tong Maguire on .

Awaiting classification.

OFFICIAL   Dear Tong Maguire   Please find attached the decision and documents in relation to your FOI request.   Kind regards   Steve...
Report of investigation into agency compliance with the Public Interest Disclosure Act 2013
Follow up sent to Commonwealth Ombudsman by Stoyan on .

Withdrawn by the requester.

I would like to withdraw my FOI request. I have located the document that I requested on the Commonwealth Ombudsman's website at https://www.ombu...
Contract and tender notices
Response by Commonwealth Ombudsman to D on .

Long overdue.

Our reference: MR22/00818   By email: [FOI #8455 email] Receipt of your IC review application   Thank you for your application for Information...
Recruitment of "Contractor EL1 equivalent in the role of Assistant Director”
Response by Commonwealth Ombudsman to Cynthia T on .

Partially successful.

OFFICIAL Dear Cynthia, I refer to my email below providing my decision on your Freedom of Information request dated 29 January 2022. Unfortunately, m...
Corruption in the APS – John Lloyd, Phil Gaetjens and the Commonwealth Ombudsman
Request to Commonwealth Ombudsman by JRoskim. Annotated by justsayno on .

Awaiting internal review.

Bravo, I couldn't agree more.
Corrupt John Lloyd….. Julia Taylor, Carmen Miragaya and Claire Witham
Response by Commonwealth Ombudsman to JRoskim on .

Waiting clarification.

OFFICIAL   Dear J Roskim   I attach the following things in response to your Freedom of Information request of 10 January 2022:   o My dec...
Corruption at the Office of the Commonwealth Ombudsman
Response by Commonwealth Ombudsman to APS on .

Awaiting classification.

OFFICIAL   Dear Anonymous   I attach the following things in response to your Freedom of Information request of 22 November 2021:   o My d...
Public Interest Disclosure - meaning of contravention of law, corruption, perverting course of justice, maladministration, & abuse of public trust
Response by Commonwealth Ombudsman to Trav S on .

Successful.

OFFICIAL   Dear Mr Trav S   I attach correspondence in response to your Freedom of Information request of 8 August 2021.   Yours sincerely...
Michael Manthorpe's emails
Response by Commonwealth Ombudsman to S Rivken on .

Refused.

Dear anonymous   I refer to your message of 23 April 2021 in which you have made unsubstantiated allegations about Ombudsman officers’ involvement...
Non-ongoing or Higher Duties staff
Response by Commonwealth Ombudsman to JanaeBrown on .

Successful.

OFFICIAL Dear Ms Brown   I attach the following things in response to your Freedom of Information request dated 14 September 2020:   ·      ...
Copy of Executive Minute to the Minister for Social Services re: OCI
Response by Commonwealth Ombudsman to Justin Warren on .

Refused.

Dear Ms Warren   Please see the letter about your FOI request attached.   Yours sincerely   Authorised FOI Officer FOI Team Employment...

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