Cashless Debit Card and Income Management Briefs
Dear Department of Social Services,
I am seeking all briefs, correspondence, emails, teams messages, signal or text messages regarding the Cashless Debit Card, Indue, Income Management.
This includes references to CDC and IM in the scope.
The time period is 1 October 2021 to 31 March 2022.
Yours faithfully,
Harry Williams
Thank you for your email.
You have contacted the Freedom of Information (FOI) team of the Department
of Social Services (the Department).
If your email relates to a Freedom of Information application made under
the Commonwealth Freedom of Information Act 1982 (FOI Act), the Department
will respond to you as soon as practicable.
Further information about FOI is available on our website at:
[1]https://www.dss.gov.au/about-the-departm...
This email address is for applications under the FOI Act only. The
Department is unable to respond to non-FOI related enquiries sent to this
email address. Any correspondence received that is not an information
access request will not be responded to or forwarded. Should you have a
query unrelated to FOI, please complete our [2]online feedback, enquiry or
compliment form on our website or direct your email to
[3][email address]. Alternatively you can contact the Department by
calling 1800 634 035.
With regards
--------------------------------------------------------------------------
Freedom of Information
Legal Services Branch
Department of Social Services
E: [4][Department of Social Services request email]
The Department of Social Services acknowledges the traditional owners of
country throughout Australia, and their continuing connection to land,
water and community.
We pay our respects to them and their cultures, and to Elders both past
and present.
--------------------------------------------------------------------------
References
Visible links
1. https://www.dss.gov.au/about-the-departm...
2. https://www.dss.gov.au/contact/feedback-...
3. mailto:[email address]
4. mailto:[Department of Social Services request email]
Dear Mr Williams
Thank you for your request. I am writing to you because it is at high risk
of being refused due to being too large to process.
As you may be aware, the Cashless Debit Card program was a major
initiative of the Department, and request that essentially seeks every
document generated in relation to it over a 6 month period is likely to
capture hundreds, if not thousands of individual documents.
For this reason we recommend refining the scope of the request to avoid
this potential refusal. Is there an aspect of the Cashless Debit Card,
Indue or Income Management programs that you were interested in or wanted
to know more about? If so, we’d recommending focussing the FOI request on
that.
Regards
FOI Officer
Information Law Section
Department of Social Services
The Department of Social Services acknowledges the traditional owners of
country throughout Australia, and their continuing connection to land,
water and community. We pay our respects to them and their cultures, and
to Elders both past and present.
--------------------------------------------------------------------------
Note: This email and any attachments may contain confidential or legally
privileged information (and neither are waived or lost if this email has
been sent to you by mistake). If you are not the intended recipient, you
must not use, disclose, copy or retain it. If you have received it in
error, please let me know by reply email and then delete this email from
your system and do not retain any copy. Recipients within DSS should seek
assistance from DSS Legal before disseminating this email to third parties
or using this advice for a different matter.
--------------------------------------------------------------------------
-----Original Message-----
From: Harry Williams <[FOI #12850 email]>
Sent: Wednesday, February 19, 2025 11:15 AM
To: FOI <[Department of Social Services request email]>
Subject: Freedom of Information request - Cashless Debit Card and Income
Management Briefs
Dear Department of Social Services,
I am seeking all briefs, correspondence, emails, teams messages, signal or
text messages regarding the Cashless Debit Card, Indue, Income Management.
This includes references to CDC and IM in the scope.
The time period is 1 October 2021 to 31 March 2022.
Yours faithfully,
Harry Williams
-------------------------------------------------------------------
Please use this email address for all replies to this request:
[1][FOI #12850 email]
Is [2][Department of Social Services request email] the wrong address for Freedom of Information requests
to Department of Social Services? If so, please contact us using this
form:
[3]https://www.righttoknow.org.au/change_re...
This request has been made by an individual using Right to Know. This
message and any reply that you make will be published on the internet.
More information on how Right to Know works can be found at:
[4]https://www.righttoknow.org.au/help/offi...
Please note that in some cases publication of requests and responses will
be delayed.
If you find this service useful as an FOI officer, please ask your web
manager to link to us from your organisation's FOI page.
-------------------------------------------------------------------
References
Visible links
1. mailto:[FOI #12850 email]
2. mailto:[Department of Social Services request email]
3. https://www.righttoknow.org.au/change_re...
4. https://www.righttoknow.org.au/help/offi...
Dear FOI,
Thank you for your email.
The scope can be refined to expansion of the cashless debit card, indue and income management.
Yours sincerely,
Harry Williams
Thank you for your email.
You have contacted the Freedom of Information (FOI) team of the Department
of Social Services (the Department).
If your email relates to a Freedom of Information application made under
the Commonwealth Freedom of Information Act 1982 (FOI Act), the Department
will respond to you as soon as practicable.
Further information about FOI is available on our website at:
[1]https://www.dss.gov.au/about-the-departm...
This email address is for applications under the FOI Act only. The
Department is unable to respond to non-FOI related enquiries sent to this
email address. Any correspondence received that is not an information
access request will not be responded to or forwarded. Should you have a
query unrelated to FOI, please complete our [2]online feedback, enquiry or
compliment form on our website or direct your email to
[3][email address]. Alternatively you can contact the Department by
calling 1800 634 035.
With regards
--------------------------------------------------------------------------
Freedom of Information
Legal Services Branch
Department of Social Services
E: [4][Department of Social Services request email]
The Department of Social Services acknowledges the traditional owners of
country throughout Australia, and their continuing connection to land,
water and community.
We pay our respects to them and their cultures, and to Elders both past
and present.
--------------------------------------------------------------------------
References
Visible links
1. https://www.dss.gov.au/about-the-departm...
2. https://www.dss.gov.au/contact/feedback-...
3. mailto:[email address]
4. mailto:[Department of Social Services request email]
Dear Mr Williams
That is unlikely to decrease the scope of the request in any meaningful
way.
Was there a particular aspect of the expansion you were interested in?
Currently the scope is very broad so would, for example, include
administrative emails setting up times for meetings to discuss the CDC
expansion or part thereof, or back and forth discussions concerning drafts
of documents that mention the CDC expansion. We suspect you may not be
interested this type of information, so guidance on the aspects that you
“are” interested in would assist with refining the scope of your request.
You may also want to have a look on the Department’s disclosure log to see
if there are CDC-related documents we have previously released that you
are interested in. You can find it here: [1]Our Freedom of Information
disclosure log | Department of Social Services
Regards
FOI Officer
Information Law Section
Department of Social Services
The Department of Social Services acknowledges the traditional owners of
country throughout Australia, and their continuing connection to land,
water and community. We pay our respects to them and their cultures, and
to Elders both past and present.
--------------------------------------------------------------------------
Note: This email and any attachments may contain confidential or legally
privileged information (and neither are waived or lost if this email has
been sent to you by mistake). If you are not the intended recipient, you
must not use, disclose, copy or retain it. If you have received it in
error, please let me know by reply email and then delete this email from
your system and do not retain any copy. Recipients within DSS should seek
assistance from DSS Legal before disseminating this email to third parties
or using this advice for a different matter.
--------------------------------------------------------------------------
-----Original Message-----
From: Harry Williams <[FOI #12850 email]>
Sent: Wednesday, February 19, 2025 1:22 PM
To: FOI <[Department of Social Services request email]>
Subject: RE: Freedom of Information request - Cashless Debit Card and
Income Management Briefs [SEC=OFFICIAL]
Dear FOI,
Thank you for your email.
The scope can be refined to expansion of the cashless debit card, indue
and income management.
Yours sincerely,
Harry Williams
-----Original Message-----
Dear Mr Williams
Thank you for your request. I am writing to you because it is at high risk
of being refused due to being too large to process.
As you may be aware, the Cashless Debit Card program was a major
initiative of the Department, and request that essentially seeks every
document generated in relation to it over a 6 month period is likely to
capture hundreds, if not thousands of individual documents.
For this reason we recommend refining the scope of the request to avoid
this potential refusal. Is there an aspect of the Cashless Debit Card,
Indue or Income Management programs that you were interested in or wanted
to know more about? If so, we’d recommending focussing the FOI request on
that.
Regards
FOI Officer
Information Law Section
Department of Social Services
The Department of Social Services acknowledges the traditional owners of
country throughout Australia, and their continuing connection to land,
water and community. We pay our respects to them and their cultures, and
to Elders both past and present.
-------------------------------------------------------------------
Please use this email address for all replies to this request:
[2][FOI #12850 email]
This request has been made by an individual using Right to Know. This
message and any reply that you make will be published on the internet.
More information on how Right to Know works can be found at:
[3]https://www.righttoknow.org.au/help/offi...
Please note that in some cases publication of requests and responses will
be delayed.
If you find this service useful as an FOI officer, please ask your web
manager to link to us from your organisation's FOI page.
-------------------------------------------------------------------
References
Visible links
1. https://www.dss.gov.au/access-informatio...
2. mailto:[FOI #12850 email]
3. https://www.righttoknow.org.au/help/offi...
Dear FOI,
I am interested in briefs that discuss the expansion to new sites or nationally.
And any policy-related emails on the same topic.
Yours sincerely,
Harry Williams
Thank you for your email.
You have contacted the Freedom of Information (FOI) team of the Department
of Social Services (the Department).
If your email relates to a Freedom of Information application made under
the Commonwealth Freedom of Information Act 1982 (FOI Act), the Department
will respond to you as soon as practicable.
Further information about FOI is available on our website at:
[1]https://www.dss.gov.au/about-the-departm...
This email address is for applications under the FOI Act only. The
Department is unable to respond to non-FOI related enquiries sent to this
email address. Any correspondence received that is not an information
access request will not be responded to or forwarded. Should you have a
query unrelated to FOI, please complete our [2]online feedback, enquiry or
compliment form on our website or direct your email to
[3][email address]. Alternatively you can contact the Department by
calling 1800 634 035.
With regards
--------------------------------------------------------------------------
Freedom of Information
Legal Services Branch
Department of Social Services
E: [4][Department of Social Services request email]
The Department of Social Services acknowledges the traditional owners of
country throughout Australia, and their continuing connection to land,
water and community.
We pay our respects to them and their cultures, and to Elders both past
and present.
--------------------------------------------------------------------------
References
Visible links
1. https://www.dss.gov.au/about-the-departm...
2. https://www.dss.gov.au/contact/feedback-...
3. mailto:[email address]
4. mailto:[Department of Social Services request email]
Good afternoon Mr Williams
Please find attached correspondence in relation to your FOI request LEX
53000.
Regards
DSS FOI Team
--------------------------------------------------------------------------
Freedom of Information | Information Law
Legal Services Group
Department of Social Services
E: [1][Department of Social Services request email]
The Department of Social Services acknowledges the traditional owners of
country throughout Australia, and their continuing connection to land,
water and community.
We pay our respects to them and their cultures, and to Elders both past
and present.
--------------------------------------------------------------------------
References
Visible links
1. mailto:[Department of Social Services request email]
Dear FOI,
This request can be further narrowed to the same items, relating to a national expansion of the cashless debit card only.
Yours sincerely,
Harry Williams
Thank you for your email.
You have contacted the Freedom of Information (FOI) team of the Department
of Social Services (the Department).
If your email relates to a Freedom of Information application made under
the Commonwealth Freedom of Information Act 1982 (FOI Act), the Department
will respond to you as soon as practicable.
Further information about FOI is available on our website at:
[1]https://www.dss.gov.au/about-the-departm...
This email address is for applications under the FOI Act only. The
Department is unable to respond to non-FOI related enquiries sent to this
email address. Any correspondence received that is not an information
access request will not be responded to or forwarded. Should you have a
query unrelated to FOI, please complete our [2]online feedback, enquiry or
compliment form on our website or direct your email to
[3][email address]. Alternatively you can contact the Department by
calling 1800 634 035.
With regards
--------------------------------------------------------------------------
Freedom of Information
Legal Services Branch
Department of Social Services
E: [4][Department of Social Services request email]
The Department of Social Services acknowledges the traditional owners of
country throughout Australia, and their continuing connection to land,
water and community.
We pay our respects to them and their cultures, and to Elders both past
and present.
--------------------------------------------------------------------------
References
Visible links
1. https://www.dss.gov.au/about-the-departm...
2. https://www.dss.gov.au/contact/feedback-...
3. mailto:[email address]
4. mailto:[Department of Social Services request email]