Total quantity of complaints made about Shalom House WA

Gabriel made this Freedom of Information request to WA Health and Disability Services Complaints Office

Currently waiting for a response from WA Health and Disability Services Complaints Office, they should respond promptly and normally no later than (details).

Gabriel
Delivered

Dear WA Health and Disability Services Complaints Office,

I am requesting the total number of formal and informal complaints made about Shalom House WA in all correspondence methods e.g. phone calls, emails, online submissions, in person. Including complaints which refer to the organisation as Shalom, Shalom House, Shalom House Perth, Shalom House Kalgoorlie, Shalom House Perth WA and West Australian Shalom Group Inc.

I would also like to know the number of unique individuals who made these complaints with any anonymous complaints being considered a unique individual. I would like this number to include all complaint corresponsence received from all methods of communication, even if no follow up or investigation took place.

Kind regards,

Gabriel

Link to this Report
HADSCO Mail, WA Health and Disability Services Complaints Office

3 Attachments

Afternoon Gabriel,

 

Thank you for your e-mail, I have forwarded this request to our FOI
Coordinator who will be in contact with you in due course.

 

Regards,

 

Katelyn Colley

Administration Officer

 

Tel: (08) 6551 7620

Fax: (08) 6551 7630

Web: [1]www.hadsco.wa.gov.au   

Address: PO Box B61, Perth, Western Australia, 6838

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Link to this Report