Private use of social media advice provided to employees
Dear Aged Care Commissioner,
This is a request under the Freedom of Information Act.
I request documents related to the ten most recent instances where an employee has sought information, advice, guidance, or opinion on their social media use in a private capacity.
I limit the scope of documents to:
- the original request from the employee
- the agency/department's response
- any follow-up questions and response
- only those sent to a relevant HR / conduct / social media (or similar) team (rather than managers across all areas of the organisation)
- where the original request was created in the last 2 years
Should you have any questions please do not hesitate to contact me.
Yours faithfully,
James Smith
This is the mail system at host openaustralia.org.
I'm sorry to have to inform you that your message could not
be delivered to one or more recipients. It's attached below.
For further assistance, please send mail to postmaster.
If you do so, please include this problem report. You can
delete your own text from the attached returned message.
The mail system
<[email address]>: host mailv1.fahcsia.gov.au[203.217.150.31]
said: 550 #5.1.0 Address rejected. (in reply to RCPT TO command)
Sent request to Aged Care Complaints Commissioner again, using a new contact address.
FOI Ref: 2017/07
James Smith
c/o Right to Know
by email: [1][FOI #3834 email]
Dear Mr Smith
Thank you for your request to access documents under the Freedom of
Information Act 1982 (FOI Act), received by us on 5 October 2017.
You asked for
‘…documents related to the ten most recent instances where an employee has
sought information, advice, guidance or opinion on their social media use
in a private capacity.’
You limited the scope of documents to:
· The original request from the employee
· The agency/department’s response
· Any follow-up questions and response
· Only those sent to a relevant HR / conduct / social media (or
similar) team (rather than managers across all areas of the organisation)
· Where the original request was created in the last 2 years.
As the Aged Care Complaints Commissioner commenced on 1 January 2016, our
search will be limited to documents created after this date.
We will provide a response to your request by 4 November 2017.
Kind regards
Claire
Claire Spindler
Assistant Director (a/g) | Assurance, Review and FOI | Governance and
Education Stream
Aged Care Complaints Commissioner
P: 1800 500 294 | E: [2][email address] | W:
[3]www.agedcarecomplaints.gov.au
[4]https://68ef2f69c7787d4078ac-7864ae55ba1...
[8]cid:image002.jpg@01D31684.4A2B6B50
I acknowledge the traditional custodians of the lands and waters where we
live and work, and pay my respects to elders past, present and future.
Please consider the environment before printing this email.
-----Original Message-----
From: James Smith [[9]mailto:[FOI #3834 email]]
Sent: Thursday, 5 October 2017 10:57 PM
To: FOI
Subject: Freedom of Information request - Private use of social media
advice provided to employees [SEC=No Protective Marking]
Dear Aged Care Commissioner,
This is a request under the Freedom of Information Act.
I request documents related to the ten most recent instances where an
employee has sought information, advice, guidance, or opinion on their
social media use in a private capacity.
I limit the scope of documents to:
- the original request from the employee
- the agency/department's response
- any follow-up questions and response
- only those sent to a relevant HR / conduct / social media (or similar)
team (rather than managers across all areas of the organisation)
- where the original request was created in the last 2 years
Should you have any questions please do not hesitate to contact me.
Yours faithfully,
James Smith
-------------------------------------------------------------------
Please use this email address for all replies to this request:
[10][FOI #3834 email]
Is [11][Aged Care Complaints Commissioner request email] the wrong address for Freedom of
Information requests to Aged Care Complaints Commissioner? If so, please
contact us using this form:
[12]https://www.righttoknow.org.au/change_re...
This request has been made by an individual using Right to Know. This
message and any reply that you make will be published on the internet.
More information on how Right to Know works can be found at:
[13]https://www.righttoknow.org.au/help/offi...
If you find this service useful as an FOI officer, please ask your web
manager to link to us from your organisation's FOI page.
-------------------------------------------------------------------
References
Visible links
1. mailto:[FOI #3834 email]
2. mailto:[email address]
3. http://www.agedcarecomplaints.gov.au/
4. https://twitter.com/AgedCComplaints
5. https://www.facebook.com/AgedCComplaints/
6. https://www.youtube.com/channel/UChQzlIt...
7. https://www.linkedin.com/company-beta/18...
9. mailto:[FOI #3834 email]
10. mailto:[FOI #3834 email]
11. mailto:[Aged Care Complaints Commissioner request email]
12. https://www.righttoknow.org.au/change_re...
13. https://www.righttoknow.org.au/help/offi...
Dear Mr Smith
Please find a decision on your FOI application attached.
Kind regards
Claire
Claire Spindler
Assistant Director (a/g) | Assurance, Review and FOI | Governance and
Education Stream
Aged Care Complaints Commissioner
P: 1800 500 294 | E: [1][Aged Care Complaints Commissioner request email] | W:
[2]www.agedcarecomplaints.gov.au
[3]https://68ef2f69c7787d4078ac-7864ae55ba1...
[7]cid:image002.jpg@01D31684.4A2B6B50
I acknowledge the traditional custodians of the lands and waters where we
live and work, and pay my respects to elders past, present and future.
Please consider the environment before printing this email.
Please note I finish at 2:30pm on Wednesday and Thursday
--------------------------------------------------------------------------
"Important: This transmission is intended only for the use of the
addressee and may contain confidential or legally privileged information.
If you are not the intended recipient, you are notified that any use or
dissemination of this communication is strictly prohibited. If you receive
this transmission in error please notify the author immediately and delete
all copies of this transmission."
References
Visible links
1. mailto:[email address]
2. http://www.agedcarecomplaints.gov.au/
3. https://twitter.com/AgedCComplaints
4. https://www.facebook.com/AgedCComplaints/
5. https://www.youtube.com/channel/UChQzlIt...
6. https://www.linkedin.com/company-beta/18...
Locutus Sum left an annotation ()
This request was refused under s 24A(1) of the Commonwealth FOI Act. The section says that requests can be refused when the requested documents cannot be found or do not exist.
Note 2: Mostly I classify a response like this one to say "clarification requested" because the agency has told the applicant that some more information (or money!) is needed before the request will be processed. This time, I have put the response in the category of "refused" because it is more than 1 year since the agency responded and the applicant has not made a follow-up. This does not mean that the agency will refuse the request when an application is made in the correct (required).
Note 3: Although an application under the Freedom of Information Act 1983 of the Commonwealth of Australia does not require an application fee, this is not the case with applications in the states and territories of Australia. Then an applicant must usually pay a fee, or the request is not valid.
Note 4: It can be a problem when an applicant sends out a very large bulk request. Although it is convenient for the applicant, very often the application will not be valid. This is usually the fact when an applicant uses Right to Know to apply to an agency of a state or territory; see Note 2. When so many responses are received it is inconvenient to work out how to continue ... or even to classify the responses and often an applicant does not classify the responses so they create a backlog of unclassified responses on Right to Know.