Aged Care Complaints Commissioner

Part of the Social Services portfolio and a Federal authority

The Commissioner can review certain decisions made by the Department's Aged Care Complaints Scheme (the Scheme) and direct the Scheme to undertake a new resolution process taking into account the Commissioner’s views. The Commissioner can also examine complaints about the Scheme’s processes for handling matters and make recommendations to the Scheme based on these examinations.

4 requests
Make a request to this authority
Freedom of Information Logs - FOI Request
Response by Aged Care Complaints Commissioner to Watson Norwood on .

Awaiting classification.

OFFICIAL   Good afternoon   We refer to our emails to you dated 11 May and 24 May 2023, to provide information and seek further clarification...
Private use of social media advice provided to employees
Request to Aged Care Complaints Commissioner by James Smith. Annotated by Locutus Sum on .

Information not held.

This request was refused under s 24A(1) of the Commonwealth FOI Act. The section says that requests can be refused when the requested documents cannot...
FOI Delegations
Response by Aged Care Complaints Commissioner to Ben Fairless on .

Successful.

Dear Mr Fairless Please find a copy of our FOI delegations attached. Kind regards Catherine Petre Manager | Assurance, Review and FOI | Governance a...
FOI Delegations - 2016
Response by Aged Care Complaints Commissioner to Ben Fairless on .

Successful.

Dear Mr Fairless Thanks for your email. Here are our FOI delegations, as requested. We do not have any directions in relation to FOI. Kind regards C...

Only requests made using Right to Know are shown. ?