Parlview Enhancements
Ben Fairless made this Freedom of Information request to Department of Parliamentary Services
This authority is not subject to FOI law, so is not legally obliged to respond
(details).
This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.
Dear Department of Parliamentary Services,
Can you please provide documents in relation to ParlView, specifically:
- Any approved or rejected plans to replace the current "Adobe Flash" player from Parlview, and the reason for the approval/rejection
- Any correspondence with members of the public in relation to issues with Parlview (including not being able to access content) over the last 6 months.
Happy to exclude personally identifiable information.
Yours faithfully,
Ben Fairless
Dear Ben
We acknowledge receipt of your request for information as outlined below, received via email on 30 August 2016.
We advise that your request will be forwarded to the appropriate line area to be actioned.
We advise that in accordance with the DPS Policy on Handling Information Requests we will endeavour to process your request within thirty (30) days of receipt (in this case by 30 September 2016).
Please don’t hesitate to contact this mailbox if you have any queries or concerns in relation to the above.
Regards
DPS Information Requests
-----Original Message-----
From: Ben Fairless [mailto:[FOI #2190 email]]
Sent: Tuesday, 30 August 2016 9:58 PM
To: DPS Information Requests
Subject: Freedom of Information request - Parlview Enhancements
Dear Department of Parliamentary Services,
Can you please provide documents in relation to ParlView, specifically:
- Any approved or rejected plans to replace the current "Adobe Flash" player from Parlview, and the reason for the approval/rejection
- Any correspondence with members of the public in relation to issues with Parlview (including not being able to access content) over the last 6 months.
Happy to exclude personally identifiable information.
Yours faithfully,
Ben Fairless
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Please use this email address for all replies to this request:
[FOI #2190 email]
Is [Department of Parliamentary Services request email] the wrong address for Freedom of Information requests to Department of Parliamentary Services? If so, please contact us using this form:
https://www.righttoknow.org.au/change_re...
This request has been made by an individual using Right to Know. This message and any reply that you make will be published on the internet. More information on how Right to Know works can be found at:
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If you find this service useful as an FOI officer, please ask your web manager to link to us from your organisation's FOI page.
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Dear Ben
I refer to your request for information about Parlview Enhancements.
DPS' response to your request is as follows:
Can you please provide documents in relation to ParlView, specifically:
• Any approved or rejected plans to replace the current "Adobe Flash" player from Parlview, and the reason for the approval/rejection
The Parlview Adobe Flash player was introduced as part of the new Parlview capability in June 2013.
In response to changing technology trends DPS augmented the Flash player with a Cross Platform Audio and Media Player in the 2014/15 financial year.
The cross platform audio and media player adapts to different screen sizes and utilises native players for Smartphone (Android/iOS) and Tablet (Android/iOS) devices.
The Flash player is still in use for PC and Mac desktop/laptop users, and DPS does not have any approved/rejected plans to replace it on those platforms. Desktop/laptop ParlView users are able to download files at different bitrates in standard MP4 and AAC formats.
DPS does offer HTML5 based streaming on its live webcast service (as distinct from the on-demand ParlView service) available on the APH website, http://www.aph.gov.au/Watch_Read_Listen
• Any correspondence with members of the public in relation to issues with Parlview (including not being able to access content) over the last 6 months.
Analysis of DPS’s service management database identified the following relevant interactions:
Suggested improvements: 1 (adding speakers names for committees names)
Problems with Individual streams: 4
Incorrect Links: 1
Copy of Proceedings: 22
How to: 8
Use of Video: 3
Mobile device access queries: 1
Accessing webcast through MAC: 4
We hope that the above information is of assistance to you.
This information is provided to you in accordance with the DPS Policy on Information Requests.
Please don't hesitate to contact this mailbox if you have any queries or concerns in relation to the above.
Regards
DPS Information Requests
-----Original Message-----
From: DPS Information Requests
Sent: Friday, 2 September 2016 4:16 PM
To: 'Ben Fairless'
Subject: HPRM: RE: Freedom of Information request - Parlview Enhancements
Dear Ben
We acknowledge receipt of your request for information as outlined below, received via email on 30 August 2016.
We advise that your request will be forwarded to the appropriate line area to be actioned.
We advise that in accordance with the DPS Policy on Handling Information Requests we will endeavour to process your request within thirty (30) days of receipt (in this case by 30 September 2016).
Please don’t hesitate to contact this mailbox if you have any queries or concerns in relation to the above.
Regards
DPS Information Requests
-----Original Message-----
From: Ben Fairless [mailto:[FOI #2190 email]]
Sent: Tuesday, 30 August 2016 9:58 PM
To: DPS Information Requests
Subject: Freedom of Information request - Parlview Enhancements
Dear Department of Parliamentary Services,
Can you please provide documents in relation to ParlView, specifically:
- Any approved or rejected plans to replace the current "Adobe Flash" player from Parlview, and the reason for the approval/rejection
- Any correspondence with members of the public in relation to issues with Parlview (including not being able to access content) over the last 6 months.
Happy to exclude personally identifiable information.
Yours faithfully,
Ben Fairless
-------------------------------------------------------------------
Please use this email address for all replies to this request:
[FOI #2190 email]
Is [Department of Parliamentary Services request email] the wrong address for Freedom of Information requests to Department of Parliamentary Services? If so, please contact us using this form:
https://www.righttoknow.org.au/change_re...
This request has been made by an individual using Right to Know. This message and any reply that you make will be published on the internet. More information on how Right to Know works can be found at:
https://www.righttoknow.org.au/help/offi...
If you find this service useful as an FOI officer, please ask your web manager to link to us from your organisation's FOI page.
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Dear DPS Information Requests,
Thanks for responding - slightly unrelated, it would be fantastic if the cross platform media player could be made available to some Desktop users with Flash as a last resort - security and all that :)
Yours sincerely,
Ben Fairless
Dear Ben
Thank you for your comment which has been passed to the relevant business area, being the Information Services Division of DPS.
Regards
DPS Information Requests
-----Original Message-----
From: Ben Fairless [mailto:[FOI #2190 email]]
Sent: Wednesday, 28 September 2016 2:05 PM
To: DPS Information Requests
Subject: HPRM: Re: Freedom of Information request - Parlview Enhancements
Dear DPS Information Requests,
Thanks for responding - slightly unrelated, it would be fantastic if the cross platform media player could be made available to some Desktop users with Flash as a last resort - security and all that :)
Yours sincerely,
Ben Fairless
-----Original Message-----
Dear Ben
I refer to your request for information about Parlview Enhancements.
DPS' response to your request is as follows:
Can you please provide documents in relation to ParlView, specifically:
• Any approved or rejected plans to replace the current "Adobe Flash" player from Parlview, and the reason for the approval/rejection
The Parlview Adobe Flash player was introduced as part of the new Parlview capability in June 2013.
In response to changing technology trends DPS augmented the Flash player with a Cross Platform Audio and Media Player in the 2014/15 financial year.
The cross platform audio and media player adapts to different screen sizes and utilises native players for Smartphone (Android/iOS) and Tablet (Android/iOS) devices.
The Flash player is still in use for PC and Mac desktop/laptop users, and DPS does not have any approved/rejected plans to replace it on those platforms. Desktop/laptop ParlView users are able to download files at different bitrates in standard MP4 and AAC formats.
DPS does offer HTML5 based streaming on its live webcast service (as distinct from the on-demand ParlView service) available on the APH website, http://www.aph.gov.au/Watch_Read_Listen
• Any correspondence with members of the public in relation to issues with Parlview (including not being able to access content) over the last 6 months.
Analysis of DPS’s service management database identified the following relevant interactions:
Suggested improvements: 1 (adding speakers names for committees names)
Problems with Individual streams: 4
Incorrect Links: 1
Copy of Proceedings: 22
How to: 8
Use of Video: 3
Mobile device access queries: 1
Accessing webcast through MAC: 4
We hope that the above information is of assistance to you.
This information is provided to you in accordance with the DPS Policy on Information Requests.
Please don't hesitate to contact this mailbox if you have any queries or concerns in relation to the above.
Regards
DPS Information Requests
-------------------------------------------------------------------
Please use this email address for all replies to this request:
[FOI #2190 email]
This request has been made by an individual using Right to Know. This message and any reply that you make will be published on the internet. More information on how Right to Know works can be found at:
https://www.righttoknow.org.au/help/offi...
If you find this service useful as an FOI officer, please ask your web manager to link to us from your organisation's FOI page.
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