Average cost to the NDIA in responding to AAT applications, 1 July 2024 to 31 December 2024

Currently waiting for a response from National Disability Insurance Agency, they should respond promptly and normally no later than (details).

Dear National Disability Insurance Agency,

The NDIA's Independent Expert Review Program Evaluation Report (October 2023) states that the average cost for the NDIA in participating in a 2.5 day hearing at the Administrative Appeals Tribunal (AAT) was $29,899 - being the cost of hearing days only. This equated to an average of $11,959.60 per hearing day.

Please provide the following information for all AAT/ART matters to which the NDIA was a Respondent, for the six months from 1 July 2024 to 31 December 2024:

1. For all AAT/ART matters that went to hearing, the overall average number of days that a matter was at hearing, and the overall average daily cost per matter incurred by the NDIA in participating in those hearings (being the cost of hearing days only).
2. For all AAT/ART matters, including those matters that did not go to hearing, the average total monthly cost per matter incurred by the agency in being a Respondent in these AAT/ART matters.

When providing the costs, please include all of the following costs:
1) All legal costs (both internal agency legal costs, and the costs of engaging external law services).
2) All costs of engaging expert witnesses (including both those engaged directly by the agency, and those engaged by external law firms that the agency has engaged).
3) Transcription services.
4) Any other costs incurred by the agency (either directly, or indirectly through external law services) in responding to these matters.

Yours faithfully,
David Wright

foi, National Disability Insurance Agency

Thank you for your email to the National Disability Insurance Agency
(NDIA) Freedom of Information (FOI) team. 
 
Please note: due to a high volume of requests, our ability to respond to
you in a timely manner may be affected. We will action your request as
soon as possible and will endeavour to process your matter within the
legislative deadlines. We may need to seek your agreement to an extension
of time. We appreciate your understanding if this is required. 
 
Participant Information 
Did you know the NDIA has other ways to access the documents and
information that we hold? 
 
 
Participants, Guardians and Nominees can obtain copies of some participant
information through our National Contact Centre (NCC). For more
information about what’s available through the NCC, please contact 1800
800 110. 
 
 
Please visit our [1]Access to Information webpage to find out more about
accessing information through: 

* The [2]Participant Information Access (PIA) scheme 
 
* The [3]Information Publication Scheme (IPS) 
 
* The [4]myplace portal for participants    
 
* The [5]myplace portal for providers 

Access to Data 
 
You can also request data and statistics. Please visit our [6]Data and
insights webpage page for further information. 
 
 
If you are able to obtain your information from a source listed above, you
can withdraw your FOI request by emailing [7][NDIA request email] 
 
Further Information 
 
Information about how to make an FOI request can be found on our website:
[8]Freedom of Information 
 
 
Should you have a query unrelated to FOI, please contact the Agency by
email at [9][email address] or via webchat at [10]ndis.gov.au.
Alternatively, you can also contact us by phoning 1800 800 110. 
 
 
Kind regards    
 
 
Freedom of Information Team  
Complaints Management & FOI Branch 
General Counsel Division  
National Disability Insurance Agency  
E [11][NDIA request email]   
   
The NDIA acknowledges the Traditional Custodians of Country throughout
Australia and their continuing connection to land, sea and community. We
pay our respects to them and their cultures and to Elders past, present
and emerging.  

show quoted sections

References

Visible links
1. https://www.ndis.gov.au/about-us/policie...
2. https://www.ndis.gov.au/about-us/policie...
3. https://www.ndis.gov.au/about-us/policie...
4. https://www.ndis.gov.au/participants/usi...
5. https://www.ndis.gov.au/providers/workin...
6. https://data.ndis.gov.au/
7. mailto:[NDIA request email]
8. https://www.ndis.gov.au/about-us/policie...
9. mailto:[email address]
10. https://www.ndis.gov.au/
11. mailto:[NDIA request email]

foi, National Disability Insurance Agency

3 Attachments

Dear David Wright

 

Freedom of Information Request: Acknowledgement

 

Thank you for your request of 24 January 2025, made under the Freedom of
Information Act 1982 (FOI Act), for information held by the National
Disability Insurance Agency (NDIA).

 

Scope of your Request

 

You have requested access to:

 

“ 1. For all AAT/ART matters that went to hearing, the overall average
number of days that a matter was at hearing, and the overall average daily
cost per matter incurred by the NDIA in participating in those hearings
(being the cost of hearing days only).

2. For all AAT/ART matters, including those matters that did not go to
hearing, the average total monthly cost per matter incurred by the agency
in being a Respondent in these AAT/ART matters."

         

Irrelevant Information

 

Section 22 of the FOI Act allows an Agency to redact information from
documents if that information would reasonably be regarded as irrelevant
to a request for access.

 

Given the nature of your request, it does not seem that NDIA staff
members’ surnames and contact details would be relevant to you. Can you
please send me a reply email confirming that such details are irrelevant
to your request for access?

 

Processing Timeframes

 

In accordance with section 15(5)(b) of the FOI Act, a 30-day statutory
period for processing your request commenced from 25 January 2025. This
30-day period expires on 23 February 2025.

 

The 30-day period can be extended in a number of ways, including with your
agreement.

 

Unfortunately, it is currently taking us a little longer than 30 days to
process FOI requests. I am therefore seeking your agreement to a 30-day
extension of time under section 15AA of the FOI Act. If you agree to this
extension, the new due date for us to decide on your request will be 25
March 2025.

 

If you do not agree and we are unable to process your request within the
30-day period expiring on 23 February 2025, we will be deemed to have
refused your request and you will not have a right to seek internal review
of that decision. You will, however, retain your right to external review
by the Australian Information Commissioner.

 

Please let us know if you agree by 20 February 2025.

 

Disclosure Log

 

Subject to certain exceptions, documents released under the FOI Act will
be published on the NDIA’s disclosure log located on our website.

 

If you have any concerns about the publication of the documents you have
requested, please contact me.

 

Next steps

 

Your request will be allocated to an authorised FOI decision-maker. The
decision-maker may need to contact you to discuss a range of matters,
including refining the scope of your request.

 

We will contact you using the email address you have provided. Please
advise if you would prefer us to use an alternative means of contact.

 

In the meantime, if you have any questions or need help, please contact us
at [1][NDIA request email].

 

Regards

 

Mykal

Freedom of Information Officer

Complaints Management & FOI Branch

General Counsel Division

National Disability Insurance Agency

E [2][NDIA request email]

 

[3]NDIA logo

[4]LGBTIQA+ rainbow graphic

The NDIA acknowledges the Traditional Custodians of Country throughout
Australia and their continuing connection to land, sea and community. We
pay our respects to them and their cultures and to Elders past, present
and emerging.

[5]Aboriginal and Torres Strait Islander flags graphic

 

 

 

show quoted sections

Dear Mykal

I confirm that NDIA staff members’ surnames and contact details are not relevant to my request, and I agree to a 30-day extension of time, making the new due date for you to decide on my request 25 March 2025.

Yours sincerely,
David Wright

foi, National Disability Insurance Agency

3 Attachments

Dear David Wright,

 

Thank you for your request for information and your agreement to an
extension of time.

 

Request

 

“ 1. For all AAT/ART matters that went to hearing, the overall average
number of days that a matter was at hearing, and the overall average daily
cost per matter incurred by the NDIA in participating in those hearings
(being the cost of hearing days only).

 

2. For all AAT/ART matters, including those matters that did not go to
hearing, the average total monthly cost per matter incurred by the agency
in being a Respondent in these AAT/ART matters."

 

Clarification

 

In order for us to process your request for information, could you please
provide us with a date range for the documents that you are seeking? (i.e.
most recent 3 months, 6 months, 12 months).

 

If you have any questions, please do not hesitate to contact our team
[1][email address].

 

Kind Regards

 

Megan

Freedom of Information Officer 

Complaints Management & FOI Branch  

General Counsel Division 

National Disability Insurance Agency 

E [2][NDIA request email]    

[3]NDIA logo 

[4]LGBTIQA+ rainbow graphic 

[5]A white sign with green text Description automatically generated

 

 

 

show quoted sections

Dear Megan

My original request already provided the date range - the six months from 1 July 2024 to 31 December 2024

Yours sincerely,
David Wright