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***This is an automated email; please do not reply to this email.***  
Thank you for contacting the RTA Privacy mailbox. This mailbox is for
formal applications for information under the Right to Information Act
2009 and Information Privacy Act 2009.    
The RTA Privacy Officer will review your enquiry and respond in due
course. For more information about privacy, including formal applications
for information, or informal applications under the RTA’s Administrative
Access Scheme, please visit the [1]RTA website.

Disclaimer:

Information provided by the RTA is for general guidance only. It is not
legal advice.

Emails and attachments are meant for the named recipient(s). If this is
not you, email the sender and delete both messages. Do not reveal, copy,
distribute or action information in this email. Legal privilege and
confidentiality will not be waived because of a mistaken delivery. Unless
stated, this email represents the views of the sender only.

The Information Security Classification (ISC) label attached to this email
is part of the RTA’s Data Loss Prevention and Information Protection
policy to enhance accountability, efficiency and adherence to regulatory
standards.

For more information, read the Residential Tenancies and Rooming
Accommodation Act 2008 (Qld) (the Act). Under section 413 of the Act,
comments or admissions made during a conciliation process are inadmissible
in Court or Tribunal hearing.

The RTA does not guarantee the accuracy or completeness of the information
provided. The RTA cannot guarantee this email is free of errors, virus,
interception or interference.

Do not remove this disclaimer.

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OFFICIAL

Dear Charles

Thank you for your enquiry.

The RTA only accept Visa and Mastercard for credit card payments.

We do also accept payments via B-Pay, however you would need to confirm with your financial institution if you are able to use your American Express Card to make a B-Pay payment.

Kind Regards

Peggy McGuiness
Senior Support Officer | Support Team | Customer Experience
Residential Tenancies Authority | Level 11, Midtown Centre, 150 Mary Street | GPO Box 390 Brisbane Q 4001
t 1300 366 311 | [email address] | rta.qld.gov.au

We respectfully acknowledge the Traditional Owners and Custodians of this country and their continuing connection with land, waters and culture. We pay our respects to all Traditional Owners and to Elders past, present and emerging.

-----Original Message-----
From: Privacy <[email address]>
Sent: Wednesday, June 5, 2024 2:33 PM
To: CX Support Senior Group <[email address]>
Cc: Privacy <[email address]>
Subject: FW: Right to Information request - American Express

OFFICIAL

Hi CX Senior Support team

Please see below query received to the Privacy mailbox regarding payment methods for bonds (Amex).

Kind regards,

Jasmine Wone | She/Her
Governance, Risk and Compliance Officer | Governance, Legal, Risk & Compliance | Financial & Assurance Services Residential Tenancies Authority | Level 11, Midtown Centre, 150 Mary Street | GPO Box 390 Brisbane Q 4001 t 07 3225 6138 | [email address] | rta.qld.gov.au

We respectfully acknowledge the Traditional Owners and Custodians of this country and their continuing connection with land, waters and culture. We pay our respects to all Traditional Owners and to Elders past, present and emerging.

-----Original Message-----
From: Charles <[FOI #11477 email]>
Sent: Monday, June 3, 2024 5:52 PM
To: Privacy <[email address]>
Subject: Right to Information request - American Express

Caution: This email originated from outside the organisation. Do not click links or open attachments unless you recognise the sender and know the content is safe.

Dear Queensland Residential Tenancies Authority,

Does the RTA accept American Express (Amex) payments for Bond.

Yours faithfully,
Charles

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Please use this email address for all replies to this request:
[FOI #11477 email]

Is [Queensland Residential Tenancies Authority request email] the wrong address for Right to Information requests to Queensland Residential Tenancies Authority? If so, please contact us using this form:
https://www.righttoknow.org.au/change_re...

This request has been made by an individual using Right to Know. This message and any reply that you make will be published on the internet. More information on how Right to Know works can be found at:
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Please note that in some cases publication of requests and responses will be delayed.

If you find this service useful as an FOI officer, please ask your web manager to link to us from your organisation's FOI page.

-------------------------------------------------------------------
Disclaimer:

Information provided by the RTA is for general guidance only. It is not legal advice.

Emails and attachments are meant for the named recipient(s). If this is not you, email the sender and delete both messages. Do not reveal, copy, distribute or action information in this email. Legal privilege and confidentiality will not be waived because of a mistaken delivery. Unless stated, this email represents the views of the sender only.

The Information Security Classification (ISC) label attached to this email is part of the RTA’s Data Loss Prevention and Information Protection policy to enhance accountability, efficiency and adherence to regulatory standards.

For more information, read the Residential Tenancies and Rooming Accommodation Act 2008 (Qld) (the Act). Under section 413 of the Act, comments or admissions made during a conciliation process are inadmissible in Court or Tribunal hearing.

The RTA does not guarantee the accuracy or completeness of the information provided. The RTA cannot guarantee this email is free of errors, virus, interception or interference.

Do not remove this disclaimer.

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