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Thank you for contacting the RTA Privacy mailbox. This mailbox is for
formal applications for information under the Right to Information Act
2009 and Information Privacy Act 2009.    
The RTA Privacy Officer will review your enquiry and respond in due
course. For more information about privacy, including formal applications
for information, or informal applications under the RTA’s Administrative
Access Scheme, please visit the [1]RTA website.

Disclaimer:

Information provided by the RTA is for general guidance only. It is not
legal advice.

Emails and attachments are meant for the named recipient(s). If this is
not you, email the sender and delete both messages. Do not reveal, copy,
distribute or action information in this email. Legal privilege and
confidentiality will not be waived because of a mistaken delivery. Unless
stated, this email represents the views of the sender only.

The Information Security Classification (ISC) label attached to this email
is part of the RTA’s Data Loss Prevention and Information Protection
policy to enhance accountability, efficiency and adherence to regulatory
standards.

For more information, read the Residential Tenancies and Rooming
Accommodation Act 2008 (Qld) (the Act). Under section 413 of the Act,
comments or admissions made during a conciliation process are inadmissible
in Court or Tribunal hearing.

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OFFICIAL

Dear Charles

Thank you for your enquiry.

The RTA only accept Visa and Mastercard for credit card payments.

We do also accept payments via B-Pay, however you would need to confirm with your financial institution if you are able to use your American Express Card to make a B-Pay payment.

Kind Regards

Peggy McGuiness
Senior Support Officer | Support Team | Customer Experience
Residential Tenancies Authority | Level 11, Midtown Centre, 150 Mary Street | GPO Box 390 Brisbane Q 4001
t 1300 366 311 | [email address] | rta.qld.gov.au

We respectfully acknowledge the Traditional Owners and Custodians of this country and their continuing connection with land, waters and culture. We pay our respects to all Traditional Owners and to Elders past, present and emerging.

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