Queensland Residential Tenancies Authority

A Queensland authority

The Residential Tenancies Authority administers the Residential Tenancies and Rooming Accommodation Act 2008. It provides a custodial service for rental bonds, information and community education services to the residential tenancy and residential services sectors and a conciliation service for the resolution of tenancy disputes. It provides advice to the Minister for Housing and Public Works.

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American Express
Response by Queensland Residential Tenancies Authority to Charles on .

Successful.

Receipt confirmation: RTA Privacy Mailbox           DO NOT REPLY TO THIS MESSAGE – Your email to the RTA has been received   ***This is an automated...
American Express
Response by Queensland Residential Tenancies Authority to Charles on .

Awaiting classification.

OFFICIAL Dear Charles Thank you for your enquiry. The RTA only accept Visa and Mastercard for credit card payments. We do also accept payments via...
Can you charge interest on unpaid rent arears
Response by Queensland Residential Tenancies Authority to njr on .

Successful.

Dear Customer  Thank you for your enquiry regarding a landlord's option to charge interest on rent owing. There is no mention of the option for a...
Rental Bond Refund Data
Request sent to Queensland Residential Tenancies Authority by Joshua Theeuf on .

Long overdue.

I would like a breakdown of all bond refunds issued in Queensland for the past 5 years. This is to be broken down based on postcode. Similar to...
Mandatory Fees for rent payment - RTA position
Request to Queensland Residential Tenancies Authority by William. Annotated by stacey tuuta on .

Partially successful.

Hi, If you are reading this because you too feel you are being unfairly subjected to fees through rent payment platforms please read the above and com...
Form 9 without signature sent via email
Response by Queensland Residential Tenancies Authority to Harry on .

Long overdue.

Good Morning Harry,  Thank you for your email. The Act does not reference that if a Form 9 is not signed therefore it is invalid.  You could argue...
Third-party platforms || Rules about fees. Are they caped?
Internal review request sent to Queensland Residential Tenancies Authority by William on .

Awaiting internal review.

I am still waiting for an answer from your services. I would like to know why response to my request has been so slow ? Wihtout an answer within 48...
Pollution of house
Request sent to Queensland Residential Tenancies Authority by Samantha Corkery on .

Long overdue.

I was told to write to you to see what information I can get as I was moved into a house and found out 2 days later it was a ex meth lab and I run a...
Financial burden on renters during a change of residence
Request sent to Queensland Residential Tenancies Authority by Justin Tauber on .

Long overdue.

I am trying to determine the financial burden on renters during a change of residence, due to the need to lodge 2 bonds. To that end, I would like...
Bond Transfers in QLD
Request sent to Queensland Residential Tenancies Authority by Justin Tauber on .

Long overdue.

Could you please provide me with any information that would help answer the following questions: 1) What proportion of tenants in Queensland attem...

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