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Consumer Affairs and Fair Trading

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Hi Paul,

Thank you for your email.

In order to review the matter referenced, we require additional information regarding your product purchase.

Could you please provide the following;

1. Purchased Item specifics;
2. Proof of purchase including other relevant information; and
3. Supplier information.

Please feel free to contact me directly on 6165 6878.

Regards,

Hamish McLaren | Senior Compliance Officer
Consumer, Building and Occupational Services
(inc Consumer Affairs and Fair Trading and Building Standards and Occupational Licensing)

Department of Justice

PO BOX 56 ROSNY PARK TAS 7018
1300 654 499

e: [email address]

w: http://www.cbos.tas.gov.au/

-----Original Message-----
From: Paul Dallas <[FOI #10794 email]>
Sent: Thursday, 26 October 2023 10:01 AM
To: Consumer Affairs <[Tasmanian Office of Consumer Affairs and Fair Trading request email]>
Subject: Right to Information request - Retail items not delivered in full.

[You don't often get email from [FOI #10794 email]. Learn why this is important at https://aka.ms/LearnAboutSenderIdentific... ]

Dear Tasmanian Office of Consumer Affairs and Fair Trading,

Hello,

A retail purchase online (Australian purchase), included the item with several extras. The item has been delivered with all but one of the extras. The help desk has not provided support to action the missing item be sent to me.
Is support available from The Office of Consumer Affairs and Fair Trading with this matter?

Yours faithfully,
Paul Dallas

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Please use this email address for all replies to this request:
[FOI #10794 email]

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This request has been made by an individual using Right to Know. This message and any reply that you make will be published on the internet. More information on how Right to Know works can be found at:
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If you find this service useful as an FOI officer, please ask your web manager to link to us from your organisation's FOI page.

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CONFIDENTIALITY NOTICE AND DISCLAIMER
The information in this transmission may be confidential and/or protected by legal professional privilege, and is intended only for the person or persons to whom it is addressed. If you are not such a person, you are warned that any disclosure, copying or dissemination of the information is unauthorised. If you have received the transmission in error, please immediately contact this office by telephone, fax or email, to inform us of the error and to enable arrangements to be made for the destruction of the transmission, or its return at our cost. No liability is accepted for any unauthorised use of the information contained in this transmission.

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