Retail items not delivered in full.
Dear Tasmanian Office of Consumer Affairs and Fair Trading,
Hello,
A retail purchase online (Australian purchase), included the item with several extras. The item has been delivered with all but one of the extras. The help desk has not provided support to action the missing item be sent to me.
Is support available from The Office of Consumer Affairs and Fair Trading with this matter?
Yours faithfully,
Paul Dallas
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[1]http://www.consumer.tas.gov.au/renting/m...
Consumer Affairs and Fair Trading
Consumer Affairs Tasmania | Department of Justice | Tel. 1300 654 499
(Monday – Friday, 10am – 4pm except public holidays) |
[2]consumer.tas.gov.au
Hi Paul,
Thank you for your email.
In order to review the matter referenced, we require additional information regarding your product purchase.
Could you please provide the following;
1. Purchased Item specifics;
2. Proof of purchase including other relevant information; and
3. Supplier information.
Please feel free to contact me directly on 6165 6878.
Regards,
Hamish McLaren | Senior Compliance Officer
Consumer, Building and Occupational Services
(inc Consumer Affairs and Fair Trading and Building Standards and Occupational Licensing)
Department of Justice
PO BOX 56 ROSNY PARK TAS 7018
1300 654 499
e: [email address]