Tasmanian Office of Consumer Affairs and Fair Trading

A Tasmanian authority

The Office of Consumer Affairs and Fair Trading (CAFT) provides services and information to the Tasmanian community, in order to encourage a fair, safe and equitable marketplace. These include administering and regulating the Australian Consumer Law in Tasmania; providing policy advice to Government; registering incorporated associations, co-operatives and charities; providing information to consumers and traders; licensing the security, conveyancing and motor trader industries; investigative services for the Residential Tenancy Commissioner; and a secure repository for lodgement and disbursement of rental bond. Its functions are set out in section 11 of the Consumer Affairs Act 1988. In addition, the office also provides administrative support to the Rental Deposit Authority (RDA), the Residential Tenancy Commissioner (RTC) and the Commissioner for Corporate Affairs.

8 requests
Make a request to this authority
Retail items not delivered in full.
Response by Tasmanian Office of Consumer Affairs and Fair Trading to Paul Dallas on .

Successful.

Hi Paul, Thank you for your email. In order to review the matter referenced, we require additional information regarding your product purchase. Coul...
Refund for services not provided
Response by Tasmanian Office of Consumer Affairs and Fair Trading to Bazza on .

Awaiting classification.

Dear J F Walsh,   I refer to my email below and note that I have not received a reply.   I will close down your enquiry, but if you provide the...
What action i can take and compensation i can get from a solar energy company who installed dodgy equipment
Response by Tasmanian Office of Consumer Affairs and Fair Trading to Angela Stewart on .

Awaiting classification.

Dear Angela   Further to my advice, below, I sought advice from ESS. They advised that there were some defects reported to them via the Government...
List of registered retirement living villages
Response by Tasmanian Office of Consumer Affairs and Fair Trading to Kevin on .

Awaiting classification.

Good afternoon Kevin, There are no requirements prescribed under the Retirement Villages Act 2004 for villages to register with this office, accordingl...
Home Appliances Plus - 6 Months, still no product or contact.
Response by Tasmanian Office of Consumer Affairs and Fair Trading to Adam and Erica Davis on .

Awaiting classification.

Dear Erica Davis   I refer to your complaint to Consumer, Building and Occupational Services (CBOS) concerning a transaction with Home Appliances...
Purchase of a birthday gift from Home Appliances Pus https://www.homeappliancesplus.com.au/
Response by Tasmanian Office of Consumer Affairs and Fair Trading to Mihaela Kaskaniotis on .

Awaiting classification.

  Dear Mihaela Kaskaniotis   I refer to your complaint to Consumer, Building and Occupational Services (CBOS) concerning a transaction with Home...
Concreting company - not showing up, not doing the job according to plans, doesn't answer phone calls.
Response by Tasmanian Office of Consumer Affairs and Fair Trading to Kieran Murphy on .

Awaiting classification.

Dear Kieran, As mentioned earlier although CBOS is able to review a matter and request representation , we do not have the authority to compel them to...
Reissue my gift card from Apple
Internal review request sent to Tasmanian Office of Consumer Affairs and Fair Trading by Yanyan Dong on .

Awaiting internal review.

Can I have your email address, please? I need to send all the required documents to you. Many thanks. Yours sincerely, Yanyan Dong

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