Operational Information - DHS Appointment System
Ben Fairless made this Freedom of Information request to Services Australia
This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.
Dear Department of Human Services,
Can I please be provided with the following documents from the Department's Operational Information Site:
111.20100 DHS Appointment System
111.20110 Booking appointments in the DHS Appointment System
111.20120 View, reschedule or cancel an appointment in the DHS Appointment System
111.20130 Complete and finalise appointments in the DHS Appointment System
111.20140 Create and manage appointment profiles in the DHS Appointment System
I would appreciate the documents being provided in either HTML or Microsoft Word format, and for each policy to be attached separately (for easy of use and access).
I look forward to you processing this request under your IPS scheme. If it cannot be processed under IPS/Administrative Access, please process it as a formal Freedom of Information Act request.
Yours faithfully,
Ben Fairless
Dear Department of Human Services,
Can you please confirm receipt of my request? My request can be found at https://www.righttoknow.org.au/request/o...
Yours faithfully,
Ben Fairless
Dear Mr Fairless,
Thank you for your email.
I confirm that the department has received your request for administrative access to the following:
111.20100 DHS Appointment System
111.20110 Booking appointments in the DHS Appointment System
111.20120 View, reschedule or cancel an appointment in the DHS
Appointment System
111.20130 Complete and finalise appointments in the DHS Appointment
System
111.20140 Create and manage appointment profiles in the DHS
Appointment System
Kind regards
FOI Officer
FOI Team
Freedom of Information & Information Release Branch | Legal Services Division
Department of Human Services
-----Original Message-----
From: Ben Fairless [mailto:[FOI #917 email]]
Sent: Tuesday, 10 February 2015 2:04 PM
To: FOI.LEGAL.TEAM
Subject: Re: Freedom of Information request - Operational Information - DHS Appointment System
Dear Department of Human Services,
Can you please confirm receipt of my request? My request can be found at https://www.righttoknow.org.au/request/o...
Yours faithfully,
Ben Fairless
-------------------------------------------------------------------
Please use this email address for all replies to this request:
[FOI #917 email]
Write your response as plain text. Only send PDF documents as a last resort. Government guidelines make it clear that PDF is not an acceptable format for you to use in the delivery of government information.
https://www.righttoknow.org.au/help/offi...
The Freedom of Information Commissioner has recommended that agencies accept requests from Right to Know as valid for the purpose of s.15(2)(c) of the Freedom of Information Act. See https://www.righttoknow.org.au/assets/OA... for details of the OAIC decision.
Disclaimer: This message and any reply that you make will be automatically published on the internet. Our privacy and copyright policies:
https://www.righttoknow.org.au/help/offi...
If you find this service useful as an FOI officer, please ask your web manager to link to us from your organisation's FOI page.
-------------------------------------------------------------------
********************************************************************** IMPORTANT: This e-mail is for the use of the intended recipient only and may contain information that is confidential, commercially valuable and/or subject to legal or parliamentary privilege. If you are not the intended recipient you are notified that any review, re-transmission, disclosure, dissemination or other use of, or taking of any action in reliance upon, this information is prohibited and may result in severe penalties. If you have received this e-mail in error please notify the sender immediately and delete all electronic and hard copies of this transmission together with any attachments. Please consider the environment before printing this e-mail **********************************************************************
Dear Mr Fairless,
Please see attached the following operational information:
· 111.20100 DHS Appointment System
· 111.20110 Booking appointments in the DHS Appointment system
· 111.20120 View, reschedule or cancel an appointment in the DHS
appointment system
· 111.20130 Complete and finalise appointments in the DHS
Appointment system
· 111.20140 Create and manage appointment profiles in the DHS
Appointment system
For your convenience, the documents have been provided to you in separate
PDFs. Unfortunately, PDF is the only form in which these documents are
currently available to the public.
If you have any queries, please email
[1][DHS request email].
Kind regards
FOI Officer
FOI Team
Freedom of Information & Information Release Branch | Legal Services
Division
Department of Human Services
**********************************************************************
IMPORTANT: This e-mail is for the use of the intended recipient only and
may contain information that is confidential, commercially valuable and/or
subject to legal or parliamentary privilege. If you are not the intended
recipient you are notified that any review, re-transmission, disclosure,
dissemination or other use of, or taking of any action in reliance upon,
this information is prohibited and may result in severe penalties. If you
have received this e-mail in error please notify the sender immediately
and delete all electronic and hard copies of this transmission together
with any attachments. Please consider the environment before printing this
e-mail
**********************************************************************
References
Visible links
1. mailto:[email address]