NDIA business units
Dear National Disability Insurance Agency,
I'm seeking clarity regarding the National Disability Insurance Agency’s organisational structure. As per the Freedom of Information Act I am requesting access to documents within the following scope:
- A document outlining the NDIA’s current structure including the name of every “group”, the names of each group’s “divisions”, and the names of each division’s “branches"
- A document outlining the purpose/role of each branch within the NDIA
I expect this information may be found within the “People and Culture Division” as they appear responsible for managing job listing descriptions.
Yours faithfully,
Paul Carter
Thank you for your email to the National Disability Insurance Agency
(NDIA) Freedom of Information (FOI) team.
Please note: due to a high volume of requests, our ability to respond to
you in a timely manner may be affected. We will action your request as
soon as possible and will endeavour to process your matter within the
legislative deadlines. We may need to seek your agreement to an extension
of time. We appreciate your understanding if this is required.
Participant Information
Did you know the NDIA has other ways to access the documents and
information that we hold?
Participants, Guardians and Nominees can obtain copies of some participant
information through our National Contact Centre (NCC). For more
information about what’s available through the NCC, please contact 1800
800 110.
Please visit our [1]Access to Information webpage to find out more about
accessing information through:
* The [2]Participant Information Access (PIA) scheme
* The [3]Information Publication Scheme (IPS)
* The [4]myplace portal for participants
* The [5]myplace portal for providers
Access to Data
You can also request data and statistics. Please visit our [6]Data and
insights webpage page for further information.
If you are able to obtain your information from a source listed above, you
can withdraw your FOI request by emailing [7][NDIA request email]
Further Information
Information about how to make an FOI request can be found on our website:
[8]Freedom of Information
Should you have a query unrelated to FOI, please contact the Agency by
email at [9][email address] or via webchat at [10]ndis.gov.au.
Alternatively, you can also contact us by phoning 1800 800 110.
Kind regards
Freedom of Information Team
Complaints Management & FOI Branch
General Counsel Division
National Disability Insurance Agency
E [11][NDIA request email]
The NDIA acknowledges the Traditional Custodians of Country throughout
Australia and their continuing connection to land, sea and community. We
pay our respects to them and their cultures and to Elders past, present
and emerging.
References
Visible links
1. https://www.ndis.gov.au/about-us/policie...
https://www.ndis.gov.au/about-us/policie...
2. https://www.ndis.gov.au/about-us/policie...
https://www.ndis.gov.au/about-us/policie...
3. https://www.ndis.gov.au/about-us/policie...
https://www.ndis.gov.au/about-us/policie...
4. https://www.ndis.gov.au/participants/usi...
https://www.ndis.gov.au/participants/usi...
5. https://www.ndis.gov.au/providers/workin...
https://www.ndis.gov.au/providers/workin...
6. https://data.ndis.gov.au/
https://data.ndis.gov.au/
7. mailto:[NDIA request email]
mailto:[NDIA request email]
8. https://www.ndis.gov.au/about-us/policie...
https://www.ndis.gov.au/about-us/policie...
9. mailto:[email address]
mailto:[email address]
10. https://www.ndis.gov.au/
https://www.ndis.gov.au/
11. mailto:[NDIA request email]
Dear Paul Carter
Thank you for your request of 23 November 2024, made under the Freedom of
Information Act 1982 (FOI Act), for access to documents held by the
National Disability Insurance Agency (NDIA).
Scope of you request
You have requested access to:
“…I'm seeking clarity regarding the National Disability Insurance Agency’s
organisational structure. As per the Freedom of Information Act I am
requesting access to documents within the following scope:
- A document outlining the NDIA’s current structure including the name of
every “group”, the names of each group’s “divisions”, and the names of
each division’s “branches""
- A document outlining the purpose/role of each branch within the NDIA
I expect this information may be found within the “People and Culture
Division” as they appear responsible for managing job listing
descriptions...”
Processing timeframes
A 30-day statutory period for processing your request commenced from 24
November 2024, in accordance with section 15(5)(b) of the FOI Act.
Therefore, the due date for a decision on access was 23 December 2024. I
note this time has lapsed and as a result your request is taken to be a
deemed refusal under section 15AC of the FOI Act.
I have only recently been allocated your matter and sincerely apologise
for the delay in processing your request. Please be advised that I have
commenced processing your request and will aim to provide you with a
decision as soon as possible.
Disclosure log
Information released under the FOI Act may be published on our disclosure
log, located on our website at [1]FOI Disclosure log | NDIS.
If you have any concerns about the publication of the information you have
requested, please contact us at [2][NDIA request email].
Irrelevant information
Section 22 of the FOI Act permits us to provide FOI applicants with access
to edited copies of documents with irrelevant material deleted. Can you
please contact us at [3][NDIA request email] to advise whether the middle,
surnames and contact details of NDIA staff are irrelevant to your request?
Further help
Please contact us at [4][NDIA request email] if you have any questions or need
help.
We will contact you using the email address you have provided. Please
advise us if you would prefer us to use another means of contact.
Regards
Kate (KIM627)
Senior Freedom of Information Officer
Complaints Management & FOI Branch
General Counsel Division
National Disability Insurance Agency
[5]NDIA logo
[6]LGBTIQA+ rainbow graphic
The NDIA acknowledges the Traditional Custodians of Country throughout
Australia and their continuing connection to land, sea and community. We
pay our respects to them and their cultures and to Elders past, present
and emerging.
[7]Aboriginal and Torres Strait Islander flags graphic
Dear Paul Carter
Thank you for your request for information.
Please find attached correspondence and documents in relation to your
request. If you require these in a different format, please let us know.
Please contact us at [1][NDIA request email] if you have any questions or
require help.
Thank you.
Kind regards
Kate
Complaints Management and FOI Branch
General Counsel Division
National Disability Insurance Agency
E: [2][NDIA request email]
[3]Title: NDIS delivered by the National Disability Insurance Agency
[4]LGBTIQA+ rainbow graphic
The NDIA acknowledges the Traditional Custodians of Country throughout
Australia and their continuing connection to land, sea and community. We
pay our respects to them and their cultures and to Elders past, present
and emerging.
[5]Aboriginal and Torres Strait Islander flags graphic
From: foi <[NDIA request email]>
Sent: Wednesday, 29 January 2025 12:26 PM
To: '[FOI #12358 email]'
<[FOI #12358 email]>
Cc: foi <[NDIA request email]>
Subject: FOI 24/25-0840 – Your request for information - Acknowledgement
[SEC=OFFICIAL]
Dear Paul Carter
Thank you for your request of 23 November 2024, made under the Freedom of
Information Act 1982 (FOI Act), for access to documents held by the
National Disability Insurance Agency (NDIA).
Scope of you request
You have requested access to:
“…I'm seeking clarity regarding the National Disability Insurance Agency’s
organisational structure. As per the Freedom of Information Act I am
requesting access to documents within the following scope:
- A document outlining the NDIA’s current structure including the name of
every “group”, the names of each group’s “divisions”, and the names of
each division’s “branches""
- A document outlining the purpose/role of each branch within the NDIA
I expect this information may be found within the “People and Culture
Division” as they appear responsible for managing job listing
descriptions...”
Processing timeframes
A 30-day statutory period for processing your request commenced from 24
November 2024, in accordance with section 15(5)(b) of the FOI Act.
Therefore, the due date for a decision on access was 23 December 2024. I
note this time has lapsed and as a result your request is taken to be a
deemed refusal under section 15AC of the FOI Act.
I have only recently been allocated your matter and sincerely apologise
for the delay in processing your request. Please be advised that I have
commenced processing your request and will aim to provide you with a
decision as soon as possible.
Disclosure log
Information released under the FOI Act may be published on our disclosure
log, located on our website at [6]FOI Disclosure log | NDIS.
If you have any concerns about the publication of the information you have
requested, please contact us at [7][NDIA request email].
Irrelevant information
Section 22 of the FOI Act permits us to provide FOI applicants with access
to edited copies of documents with irrelevant material deleted. Can you
please contact us at [8][NDIA request email] to advise whether the middle,
surnames and contact details of NDIA staff are irrelevant to your request?
Further help
Please contact us at [9][NDIA request email] if you have any questions or need
help.
We will contact you using the email address you have provided. Please
advise us if you would prefer us to use another means of contact.
Regards
Kate (KIM627)
Senior Freedom of Information Officer
Complaints Management & FOI Branch
General Counsel Division
National Disability Insurance Agency
[10]NDIA logo
[11]LGBTIQA+ rainbow graphic
The NDIA acknowledges the Traditional Custodians of Country throughout
Australia and their continuing connection to land, sea and community. We
pay our respects to them and their cultures and to Elders past, present
and emerging.
[12]Aboriginal and Torres Strait Islander flags graphic