Our reference: FOI 24/25-0840
GPO Box 700
Canberra ACT 2601
1800 800 110
12 February 2025
ndis.gov.au
Paul Carter
By email: xxxxxxxxxxxxxxxxxxxxxxxxxx@xxxxxxxxxxx.xxx.xx
Dear Paul Carter
Freedom of Information request — Notice of Decision
Thank you for your correspondence of 23 November 2024, seeking access under the
Freedom of Information Act 1982 (FOI Act) to documents held by the National Disability
Insurance Agency (NDIA).
I apologise for the delay in processing your request.
The purpose of this letter is to provide you with a decision on your request.
Scope of your request
You have requested access to the following documents:
“…I'm seeking clarity regarding the National Disability Insurance Agency’s organisational
structure. As per the Freedom of Information Act I am requesting access to documents
within the following scope:
- A document outlining the NDIA’s current structure including the name of every “group”,
the names of each group’s “divisions”, and the names of each division’s “branches""
- A document outlining the purpose/role of each branch within the NDIA
I expect this information may be found within the “People and Culture Division” as they
appear responsible for managing job listing descriptions...”
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Timeframe
A 30-day statutory period for processing your request commenced from 24 November 2024
in accordance with section 15(5)(b) of the FOI Act. The due date for a decision on access
was 23 December 2024. I note this time has lapsed and as a result we are deemed to have
refused your request under section 15AC of the FOI Act.
Despite this, I have continued to process your application. I apologise for the delay and
confirm that you retain your right to seek external review of this decision.
Decision on access to documents
I am authorised to make decisions under section 23(1) of the FOI Act. My decision on your
request and the reasons for my decision are set out below.
I have identified 2 documents, which fall within the scope of your request.
The documents were identified by People, Culture and Wellbeing who conducted searches
of NDIA’s systems, using all reasonable search terms that could return documents relevant
to your request, and consulting with relevant NDIA staff who could be expected to be able to
identify documents within the scope of the request.
I have decided to grant access to 2 documents in full.
In reaching my decision, I took the following into account:
• your correspondence outlining the scope of your request
• the nature and content of the documents falling within the scope of your request
• the FOI Act
• the FOI Guidelines published under section 93A of the FOI Act
• consultation with relevant NDIA staff
• the NDIA’s operating environment and functions.
Release of documents
The documents for release, as referred to in the Schedule of Documents at
Attachment A,
are enclosed.
Accountability statements as per Agency Organisational Structure page were completed at a
point in time. Note that:
• These were accurate at the point in time of their completion;
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• Due to the nature of any large organisation, slight structural changes occur over time,
naming conventions may vary or slight changes in accountabilities may occur
between Branches; therefore some of the information in these statements may not
reflect the ‘current state’ outlined in the overall Organisational Chart.
Rights of review
Your rights to seek a review of my decision, or lodge a complaint, are set out at
Attachment B.
Should you have any enquiries concerning this matter, please do not hesitate to contact me
by email at xxx@xxxx.xxx.xx.
Yours sincerely
Kate (KIM627)
A/Assistant Director – Freedom of Information
Non Personals Team
Complaints Management & FOI Branch
General Counsel Division
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Attachment A
Schedule of Documents for FOI 24/25-0840
Document
Page
Description
Access Decision
number
number
1 1
NDIA Organisational Chart
FULL ACCESS
As of 18 November 2024
2 2-4
PCW Division Role Summary
FULL ACCESS
As of 1 February 2025
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Attachment B
Your review rights
As this matter was a deemed refusal, internal review of this decision is not an option.
However, if you have concern with any aspect of this decision, please contact the NDIA FOI
team by email xxx@xxxx.xxx.xx or by post:
Freedom of Information Section
Complaints Management & FOI Branch
General Counsel Division
National Disability Insurance Agency
GPO Box 700
CANBERRA ACT 2601
Review by the Office of the Australian Information Commissioner
The FOI Act gives you the right to apply to the Office of the Australian Information
Commissioner (OAIC) to seek a review of this decision.
If you wish to have the decision reviewed by the OAIC, you may apply for the review, in
writing, or by using the online merits review form available on the OAIC’s website at
www.oaic.gov.au, within 60 days of receipt of this letter.
Applications for review can be lodged with the OAIC in the following ways:
Online:
www.oaic.gov.au
Post:
GPO Box 5218, Sydney NSW 2001
Email:
xxxxxxxxx@xxxx.xxx.xx
Phone:
1300 363 992 (local call charge)
Complaints to the Office of the Australian Information Commissioner or the
Commonwealth Ombudsman
You may complain to either the Commonwealth Ombudsman or the OAIC about actions
taken by the NDIA in relation to your request. The Ombudsman will consult with the OAIC
before investigating a complaint about the handling of an FOI request.
Your complaint to the OAIC can be directed to the contact details identified above. Your
complaint to the Ombudsman can be directed to:
Phone:
1300 362 072 (local call charge)
Email:
xxxxxxxxx@xxxxxxxxx.xxx.xx
Your complaint should be in writing and should set out the grounds on which it is considered
that the actions taken in relation to the request should be investigated.
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