Thank you for contacting the Freedom of Information (FOI) team in Services
Australia (the Agency).

This email acknowledges your correspondence and provides some general
information in relation to FOI.

Charges

The Agency will advise you if a charge is payable to process your request
and the amount of any such charge as soon as practicable. No charge is
payable for providing a person with their own personal information.

Your address

The FOI Act requires you to provide us with an address which we can send
notices to. We will send correspondence and notices to your email address.
Please advise us as soon as possible if you wish correspondence to be sent
to another address or if your email address changes.

Administrative release of documents

The Agency has administrative access arrangements in place for the release
of certain documents without the need for a formal FOI request. These
arrangements do not extend to information or material of third parties.

Exclusion of staff details

The Agency is working towards ensuring all staff have a choice about
whether they provide their full name, personal logon identifiers and
direct contact details in response to FOI requests. Where such details are
included in documents they will be redacted. If you request staff details
as part of your FOI application, this may add to processing time and
applicable charges as it will be necessary to consider whether these
details are exempt under the FOI Act.

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Dear Sir / Madam,

I refer to your correspondence received by Services Australia (the Agency)
on 24 September 2023, requesting the following:

How many people have been allowed to voluntarily remove themselves from
mandatory income management in the Northern Territory. From December 20
2021 to September 24 2023.

Your request does not meet the requirements for the Agency to release
documents to you under the FOI Act. This is because a person is not
entitled to obtain access to a document if it is available elsewhere
(section 12(1)(c) of the FOI Act).

Access Data

The Agency has arrangements in place for the purchase of statistical
information and data. Therefore, in accordance with section 12(1)(c) of
the FOI Act, you are not entitled to request access to the documents under
the FOI Act.

You can submit a request for statistical data by contacting the External
Information Release team via email at:
[1][email address].

Further information

The Agency also makes a range of statistical information and data
available to the public. Further information is available on our website
regarding public statistical information and lodging requests for
statistics and data. Please find the link to the Agency website below.

[2]Statistical information and data - Services Australia

I trust this information will assist you.

Kind regards,

Alexander, FOI Practitioner

FOI Team, Freedom of Information and Ombudsman Branch, Legal Services
Division

[3]Visual brand element showing Services Australia progress symbol to left
with Services Australia wording to the right of the symbol. Underneath is
servicesaustralia.gov.au and icons representing our social media accounts.
To follow us on social media go to servicesaustralia.gov.au/socialmedia
Aligning the bottom of the signature block is the Services Australia
indigenous artwork strip consisting of cultural elements depicting our
agency’s progress story for First Nations people.

Services Australia acknowledges the Traditional Custodians of the lands we
live on. We pay our respects to all Elders, past and present, of all
Aboriginal and Torres Strait Islander nations.

This email and any attachments may contain information subject to legal
professional privilege or information that is otherwise sensitive or
confidential. If you are not the intended recipient of this email, you are
prohibited from using or disseminating this communication. If you have
received this communication in error please notify the sender immediately
and permanently delete this email.

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References

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