Thank you for your email. Please accept this automatic reply as
confirmation the Information Access Unit has received your email. An IA
Officer will contact you in due course, we appreciate your patience in the
interim.

This email is monitored during business hours Monday to Friday excluding
Public Holidays.

The Open Arms Veterans & Families Counselling service is available to
support members of the veteran and ex-service community and their families
and can be contacted toll free on 1800 011 046 (24/7). This number is for
counselling only. If you require urgent assistance, please call 000. If
you are unwell, please contact your local doctor or go to your nearest
hospital. You can also visit the Open Arms
website [1]https://www.openarms.gov.au/

References

Visible links
1. https://www.openarms.gov.au/%0dThe%20Saf...

Dear Mr Norwood,

The Department of Veterans' Affairs (the department) has received your
request for access to information under the Freedom of Information Act
1982 (FOI Act). I note you have requested access to the following:

''I am writing to make a request under the Freedom of Information Act for
a complete copy of the departments' Freedom of Information (FOI) logs for
the period 2013-2023, including any secondary departments controlled by
the agency.

I request that this is provided as a document and not a simple redirect to
the agency website as I am of the view that your online disclosure logs do
not actively reflect your FOI requests that you have received in this
period.

I would appreciate it if you could provide me with this information in an
electronic format, such as a PDF or spreadsheet, if possible.”

Your request was received by the department on 6 May 2023 and the
ordinary 30 day statutory period for processing your request commenced
from the day after that date.

Extension of Time

Due to an increase in the number of information access applications
currently being received by the department, we are asking your agreement
to an extension of time for a further 30 days to process this request
under section 15AA of the FOI Act. This would mean that your request is
due on 5 July 2023.

If we are in a position to make a decision on your request earlier than
this date, we will endeavour to do so.

The statutory period may also be extended if we need to consult third
parties or for other reasons permitted under the FOI Act. We will advise
you if this happens.

Please reply by return email if you agree to this extension of time. If
you do agree we will notify the Office of the Australian Information
Commissioner (OAIC) of your agreement under section 15AA of the FOI Act.

Charges

The Department will notify you within 14 days of an estimate of the
charges that will apply to your request for non-personal information
before we process any requested documents or impose a final charge.

Your address

The FOI Act requires that you provide us with an address that we can send
notices to. You have advised your [postal/electronic] address is
[FOI #10273 email] . Unless you tell us
otherwise, we will send all notices and correspondence to this address.

Disclosure log

Information released under the FOI Act may be published on a disclosure
log on our website, subject to certain exceptions. These exceptions
include where publication of personal, business, professional or
commercial information would be unreasonable.

Further assistance

If you have any questions about your request, please email
[1][DVA request email]

We look forward to receiving your response to our request for an extension
of time and for the removal of certain information as out of scope from
your request. 

Yours sincerely

Position Number – 62341836

Information Access Registrations Officer

Information Access Unit / Client Access and Rehabilitation Branch

Client Engagement and Support Services Division

Department of Veterans’ Affairs

1800 VETERAN (1800 838 372)

[2][DVA request email]

[3]www.dva.gov.au

[4][IMG][5][IMG][6][IMG][7][IMG]

References

Visible links
1. mailto:[DVA request email]
2. mailto:[DVA request email]
3. http://www.dva.gov.au/
4. https://www.facebook.com/DVAAus
5. https://twitter.com/DVAAus
6. https://au.linkedin.com/company/australi...
7. https://www.youtube.com/DVATVAus

Good evening,

Please find attached decision letter and release bundle for LEX 57840.

Kind regards,

Suzanne| Information Access Officer

Position 62210871

Information Access Unit  I Client Access and Rehabilitation Branch

Client Engagement and Support Services Division

Department of Veterans’ Affairs

Tel 1800 VETERAN (1800 838 372)

[1][DVA request email]

[2]www.dva.gov.au 

[3]cid:image002.png@01D7B6E3.69D49590[4]cid:image003.png@01D7B6E3.69D49590[5]cid:image004.png@01D7B6E3.69D49590[6]cid:image005.png@01D7B6E3.69D49590

[7]cid:image005.jpg@01D8E9E7.0F9C7A60
[8]cid:image012.jpg@01D8E9E7.0F9C7A60

References

Visible links
1. mailto:[DVA request email]
2. http://www.dva.gov.au/
3. https://www.facebook.com/DVAAus
4. https://twitter.com/DVAAus
5. https://au.linkedin.com/company/australi...
6. https://www.youtube.com/DVATVAus