Documents Relating to the Sharing of DVA Client Information
Dear FOI Officer,
I am making this request for access to documents under the Freedom of Information Act 1982 (Cth).
I seek access to any and all documents, records, data, and supporting material held by [Name of Agency] concerning the sharing of personal information originating from the Department of Veterans’ Affairs (DVA) over the last ten years. This includes any data transfers from or to the DVA, whether they were one-off exchanges or ongoing, systematic transfers of DVA client information, including personal, medical, financial, or service-related details concerning veterans or their dependents.
I am interested in obtaining a comprehensive understanding of what DVA client information [Authority name] has received or accessed and for what purposes. Specifically, I request:
All records of data sharing arrangements between DVA and [Authority name], including but not limited to memoranda of understanding, service-level agreements, emails, letters, meeting minutes, file transfer logs, internal reports, and instructions that outline what data was shared, when it was shared, and the format or system used for the transfer.
Any policies, procedures, guidelines, or frameworks that govern how [Authority name] requests, obtains, stores, handles, or uses DVA client information. This includes documents that detail the criteria for approving access to such data, any consent or authorization processes, security controls, and retention or destruction policies.
Copies of any ethics committee approvals, privacy impact assessments, internal review board decisions, or other documents that reflect deliberations or authorizations for obtaining DVA client information. This includes records that show the agency considered the ethical, legal, or privacy implications of receiving or using DVA client data.
Documents that outline the intended uses or practical applications of the DVA client data, such as project proposals, business cases, internal strategy papers, or briefings that explain why [Authority name] sought access to this information, how it was intended to be integrated into the agency’s operations, and any expected outcomes or benefits.
A representative sample (in a suitably de-identified or redacted form) of the data or data fields received, so long as providing this sample does not breach any exemption under the FOI Act. The purpose is to understand the nature and granularity of the information shared, without disclosing identifiable personal details.
If the only data [Authority name] received pertains solely to data linked to the Centrelink Confirmation eServices (CCeS) arrangements as described at https://www.servicesaustralia.gov.au/cen..., and there were no other forms of DVA data shared, then no CCeS-related data needs to be provided under this request.
I emphasize that I am not authorizing the transfer of this FOI request to the Department of Veterans’ Affairs or any other agency. If [Authority name] holds the requested information, it should provide it directly. If there are parts of this request that [Name of Agency] does not understand or believes are not held, I invite you to contact me to clarify or refine the scope under section 24AB of the FOI Act, rather than initiating a transfer. However, I do not consent to the transfer of this request to another entity. The FOI Act places the onus on agencies to process requests for documents they hold, and I expect [Authority name] to meet its responsibilities in this regard.
I note that the statutory timeframe for processing FOI requests is 30 days from the date of receipt. I do not consent to any extension of time due to internal reduced activity periods, holiday stand-down periods, or other internal operational issues. If [Authority name] considers that it cannot meet the 30-day timeframe, it may seek an extension from the Office of the Australian Information Commissioner as provided under section 15AB of the FOI Act. I request to be notified if such an application is made.
If you consider any part of this request too broad or complex, please contact me promptly to discuss refining its scope. I remain willing to consider adjustments that will assist efficient processing, provided that they occur within the statutory timeframe and do not undermine the substance of what I am seeking.
I believe that disclosure of these documents is in the public interest, as it promotes transparency and accountability in how government agencies access and use sensitive personal information about veterans. Should you consider charges applicable, I request that you exercise your discretion to reduce or waive them, given the importance of the matter and its alignment with the principles of open government and public accountability.
I look forward to receiving your acknowledgment and decision within the statutory timeframe. Please contact me at the details below if you require further clarification.
Yours sincerely,
Nosey
Thank you for contacting the Freedom of Information (FOI) team at the
Australian Financial Security Authority (AFSA).
This FOI inbox is monitored during business hours Monday to Friday,
excluding public holidays.
This auto-reply email confirms your email has been delivered to the
[1][email address] mailbox.
AFSA FOI team will work to respond to your email as soon as practicable.
Once your request has been assessed by the AFSA, and registered on our
system, a separate acknowledgement email will be sent to you with a
reference number.
Please note that this email address is only used for making requests to
obtain access to a document held by AFSA pursuant to the Freedom of
Information Act 1982 (the FOI Act). For information on how to make a
request under the FOI Act please refer to: [2]Freedom of information |
Australian Financial Security Authority (afsa.gov.au). For enquiries about
other matters, please refer to: [3]Contact us | Australian Financial
Security Authority (afsa.gov.au).
If you have received this transmission in error please notify us
immediately by return e-mail and delete all copies. If this e-mail or any
attachments have been sent to you in error, that error does not constitute
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information in the e-mail or attachments.
Kind regards,
Freedom of Information team | AFSA Legal l Strategy and Government
Australian Financial Security Authority
[4][email address]
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Important: If you have received this transmission in error please notify
us immediately by return email and delete all copies. If this email or any
attachments have been sent to you in error, that error does not constitute
waiver of any confidentiality, privilege or copyright in respect of
information in the email or attachments.
References
Visible links
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2. https://www.afsa.gov.au/about-us/corpora...
3. https://www.afsa.gov.au/contact-us
4. mailto:[email address]
OFFICIAL
Hi Nosey
Thank you for your request for access to documents under the Freedom of Information Act 1982 (Cth).
Upon review it appears your request is a template concerning the sharing of personal information origination from the Department of Veterans' Affairs (DVA).
Your email was received by the Australian Financial Security Authority (AFSA). Please note that the AFSA administers the Commonwealth Bankruptcy and Personal Property Securities regimes only.
Can I please clarify that you wish to proceed with this request for access to documents under the Freedom of Information Act 1982, concerning the sharing of personal information origination from the Department of Veterans' Affairs (DVA) from the Australian Financial Security Authority (AFSA).
Kind regards,
Kathryn
Freedom of Information team
AFSA Legal
Australian Financial Security Authority
FOI+AEA-afsa.gov.au
OFFICIAL
-----Original Message-----
From: noseyrosey +ADw-foi+-request-12582-46b05d81+AEA-righttoknow.org.au+AD4-
Sent: Saturday, December 14, 2024 1:47 PM
To: FOI Inbox +ADw-foi+AEA-itsa.gov.au+AD4-
Subject: Freedom of Information request - Documents Relating to the Sharing of DVA Client Information
Dear FOI Officer,
I am making this request for access to documents under the Freedom of Information Act 1982 (Cth).
I seek access to any and all documents, records, data, and supporting material held by +AFs-Name of Agency+AF0- concerning the sharing of personal information originating from the Department of Veterans+IBk- Affairs (DVA) over the last ten years. This includes any data transfers from or to the DVA, whether they were one-off exchanges or ongoing, systematic transfers of DVA client information, including personal, medical, financial, or service-related details concerning veterans or their dependents.
I am interested in obtaining a comprehensive understanding of what DVA client information +AFs-Authority name+AF0- has received or accessed and for what purposes. Specifically, I request:
All records of data sharing arrangements between DVA and +AFs-Authority name+AF0-, including but not limited to memoranda of understanding, service-level agreements, emails, letters, meeting minutes, file transfer logs, internal reports, and instructions that outline what data was shared, when it was shared, and the format or system used for the transfer.
Any policies, procedures, guidelines, or frameworks that govern how +AFs-Authority name+AF0- requests, obtains, stores, handles, or uses DVA client information. This includes documents that detail the criteria for approving access to such data, any consent or authorization processes, security controls, and retention or destruction policies.
Copies of any ethics committee approvals, privacy impact assessments, internal review board decisions, or other documents that reflect deliberations or authorizations for obtaining DVA client information. This includes records that show the agency considered the ethical, legal, or privacy implications of receiving or using DVA client data.
Documents that outline the intended uses or practical applications of the DVA client data, such as project proposals, business cases, internal strategy papers, or briefings that explain why +AFs-Authority name+AF0- sought access to this information, how it was intended to be integrated into the agency+IBk-s operations, and any expected outcomes or benefits.
A representative sample (in a suitably de-identified or redacted form) of the data or data fields received, so long as providing this sample does not breach any exemption under the FOI Act. The purpose is to understand the nature and granularity of the information shared, without disclosing identifiable personal details.
If the only data +AFs-Authority name+AF0- received pertains solely to data linked to the Centrelink Confirmation eServices (CCeS) arrangements as described at https://www.servicesaustralia.gov.au/cen..., and there were no other forms of DVA data shared, then no CCeS-related data needs to be provided under this request.
I emphasize that I am not authorizing the transfer of this FOI request to the Department of Veterans+IBk- Affairs or any other agency. If +AFs-Authority name+AF0- holds the requested information, it should provide it directly. If there are parts of this request that +AFs-Name of Agency+AF0- does not understand or believes are not held, I invite you to contact me to clarify or refine the scope under section 24AB of the FOI Act, rather than initiating a transfer. However, I do not consent to the transfer of this request to another entity. The FOI Act places the onus on agencies to process requests for documents they hold, and I expect +AFs-Authority name+AF0- to meet its responsibilities in this regard.
I note that the statutory timeframe for processing FOI requests is 30 days from the date of receipt. I do not consent to any extension of time due to internal reduced activity periods, holiday stand-down periods, or other internal operational issues. If +AFs-Authority name+AF0- considers that it cannot meet the 30-day timeframe, it may seek an extension from the Office of the Australian Information Commissioner as provided under section 15AB of the FOI Act. I request to be notified if such an application is made.
If you consider any part of this request too broad or complex, please contact me promptly to discuss refining its scope. I remain willing to consider adjustments that will assist efficient processing, provided that they occur within the statutory timeframe and do not undermine the substance of what I am seeking.
I believe that disclosure of these documents is in the public interest, as it promotes transparency and accountability in how government agencies access and use sensitive personal information about veterans. Should you consider charges applicable, I request that you exercise your discretion to reduce or waive them, given the importance of the matter and its alignment with the principles of open government and public accountability.
I look forward to receiving your acknowledgment and decision within the statutory timeframe. Please contact me at the details below if you require further clarification.
Yours sincerely,
Nosey
-------------------------------------------------------------------
Please use this email address for all replies to this request:
foi+-request-12582-46b05d81+AEA-righttoknow.org.au
Is foi+AEA-itsa.gov.au the wrong address for Freedom of Information requests to Australian Financial Security Authority? If so, please contact us using this form:
https://www.righttoknow.org.au/change+AF...
This request has been made by an individual using Right to Know. This message and any reply that you make will be published on the internet. More information on how Right to Know works can be found at:
https://www.righttoknow.org.au/help/offi...
Please note that in some cases publication of requests and responses will be delayed.
If you find this service useful as an FOI officer, please ask your web manager to link to us from your organisation's FOI page.
-------------------------------------------------------------------
+AF8AXwBfAF8AXwBfAF8AXwBfAF8AXwBfAF8AXwBfAF8AXwBfAF8AXwBfAF8AXwBfAF8AXwBfAF8AXwBfAF8AXw-
Important: If you have received this transmission in error please notify us immediately by return email and delete all copies. If this email or any attachments have been sent to you in error, that error does not constitute waiver of any confidentiality, privilege or copyright in respect of information in the email or attachments.
Dear Kathryn,
Thank you for your response and for seeking clarification regarding my Freedom of Information (FOI) request. I confirm that I wish to proceed with my request as directed to the Australian Financial Security Authority (AFSA).
While I acknowledge that AFSA primarily administers the Commonwealth Bankruptcy and Personal Property Securities regimes, my request remains valid under the Freedom of Information Act 1982 (Cth). I seek access to any documents, records, or related materials held by AFSA concerning the sharing of personal information originating from the Department of Veterans’ Affairs (DVA) over the last ten years. If AFSA has not engaged in such data sharing or does not hold any responsive documents, I kindly request that you confirm this in your formal decision.
If, however, AFSA holds documents or information relevant to my request, I ask that they be processed accordingly under the FOI Act. Should any part of my request be unclear or require further refinement to facilitate efficient processing, I invite you to contact me directly so we can address any concerns promptly and within the statutory timeframe.
I appreciate your attention to this matter and look forward to receiving confirmation of whether AFSA holds any documents relevant to my request. Please let me know if further clarification is required on my part to ensure smooth processing.
Yours sincerely,
Nosey
Thank you for contacting the Freedom of Information (FOI) team at the
Australian Financial Security Authority (AFSA).
This FOI inbox is monitored during business hours Monday to Friday,
excluding public holidays.
This auto-reply email confirms your email has been delivered to the
[1][email address] mailbox.
AFSA FOI team will work to respond to your email as soon as practicable.
Once your request has been assessed by the AFSA, and registered on our
system, a separate acknowledgement email will be sent to you with a
reference number.
Please note that this email address is only used for making requests to
obtain access to a document held by AFSA pursuant to the Freedom of
Information Act 1982 (the FOI Act). For information on how to make a
request under the FOI Act please refer to: [2]Freedom of information |
Australian Financial Security Authority (afsa.gov.au). For enquiries about
other matters, please refer to: [3]Contact us | Australian Financial
Security Authority (afsa.gov.au).
If you have received this transmission in error please notify us
immediately by return e-mail and delete all copies. If this e-mail or any
attachments have been sent to you in error, that error does not constitute
waiver of any confidentiality, privilege or copyright in respect of
information in the e-mail or attachments.
Kind regards,
Freedom of Information team | AFSA Legal l Strategy and Government
Australian Financial Security Authority
[4][email address]
--------------------------------------------------------------------------
Important: If you have received this transmission in error please notify
us immediately by return email and delete all copies. If this email or any
attachments have been sent to you in error, that error does not constitute
waiver of any confidentiality, privilege or copyright in respect of
information in the email or attachments.
References
Visible links
1. mailto:[email address]
2. https://www.afsa.gov.au/about-us/corpora...
3. https://www.afsa.gov.au/contact-us
4. mailto:[email address]
OFFICIAL
Dear Nosey
Please find the attached letter in relation to your recent FOI request.
Kind regards,
Kathryn
Freedom of Information team
AFSA Legal
Australian Financial Security Authority
FOI+AEA-afsa.gov.au
OFFICIAL
-----Original Message-----
From: noseyrosey +ADw-foi+-request-12582-46b05d81+AEA-righttoknow.org.au+AD4-
Sent: Tuesday, December 17, 2024 2:49 PM
To: FOI Inbox +ADw-FOI+AEA-AFSA.GOV.AU+AD4-
Subject: RE: Freedom of Information request - Documents Relating to the Sharing of DVA Client Information
Dear Kathryn,
Thank you for your response and for seeking clarification regarding my Freedom of Information (FOI) request. I confirm that I wish to proceed with my request as directed to the Australian Financial Security Authority (AFSA).
While I acknowledge that AFSA primarily administers the Commonwealth Bankruptcy and Personal Property Securities regimes, my request remains valid under the Freedom of Information Act 1982 (Cth). I seek access to any documents, records, or related materials held by AFSA concerning the sharing of personal information originating from the Department of Veterans+IBk- Affairs (DVA) over the last ten years. If AFSA has not engaged in such data sharing or does not hold any responsive documents, I kindly request that you confirm this in your formal decision.
If, however, AFSA holds documents or information relevant to my request, I ask that they be processed accordingly under the FOI Act. Should any part of my request be unclear or require further refinement to facilitate efficient processing, I invite you to contact me directly so we can address any concerns promptly and within the statutory timeframe.
I appreciate your attention to this matter and look forward to receiving confirmation of whether AFSA holds any documents relevant to my request. Please let me know if further clarification is required on my part to ensure smooth processing.
Yours sincerely,
Nosey
-----Original Message-----
OFFICIAL
Hi Nosey
Thank you for your request for access to documents under the Freedom of Information Act 1982 (Cth).
Upon review it appears your request is a template concerning the sharing of personal information origination from the Department of Veterans' Affairs (DVA).
Your email was received by the Australian Financial Security Authority (AFSA). Please note that the AFSA administers the Commonwealth Bankruptcy and Personal Property Securities regimes only.
Can I please clarify that you wish to proceed with this request for access to documents under the Freedom of Information Act 1982, concerning the sharing of personal information origination from the Department of Veterans' Affairs (DVA) from the Australian Financial Security Authority (AFSA).
Kind regards,
Kathryn
Freedom of Information team
AFSA Legal
Australian Financial Security Authority
FOI+-AEA-afsa.gov.au
OFFICIAL
-------------------------------------------------------------------
Please use this email address for all replies to this request:
foi+-request-12582-46b05d81+AEA-righttoknow.org.au
This request has been made by an individual using Right to Know. This message and any reply that you make will be published on the internet. More information on how Right to Know works can be found at:
https://www.righttoknow.org.au/help/offi...
Please note that in some cases publication of requests and responses will be delayed.
If you find this service useful as an FOI officer, please ask your web manager to link to us from your organisation's FOI page.
-------------------------------------------------------------------
+AF8AXwBfAF8AXwBfAF8AXwBfAF8AXwBfAF8AXwBfAF8AXwBfAF8AXwBfAF8AXwBfAF8AXwBfAF8AXwBfAF8AXw-
Important: If you have received this transmission in error please notify us immediately by return email and delete all copies. If this email or any attachments have been sent to you in error, that error does not constitute waiver of any confidentiality, privilege or copyright in respect of information in the email or attachments.
OFFICIAL
Dear Nosey
Please find the attached letter in relation to your recent FOI request.
Kind regards,
Kathryn
Freedom of Information team
AFSA Legal
Australian Financial Security Authority
FOI+AEA-afsa.gov.au
OFFICIAL
-----Original Message-----
From: noseyrosey +ADw-foi+-request-12582-46b05d81+AEA-righttoknow.org.au+AD4-
Sent: Tuesday, December 17, 2024 2:49 PM
To: FOI Inbox +ADw-FOI+AEA-AFSA.GOV.AU+AD4-
Subject: RE: Freedom of Information request - Documents Relating to the Sharing of DVA Client Information
Dear Kathryn,
Thank you for your response and for seeking clarification regarding my Freedom of Information (FOI) request. I confirm that I wish to proceed with my request as directed to the Australian Financial Security Authority (AFSA).
While I acknowledge that AFSA primarily administers the Commonwealth Bankruptcy and Personal Property Securities regimes, my request remains valid under the Freedom of Information Act 1982 (Cth). I seek access to any documents, records, or related materials held by AFSA concerning the sharing of personal information originating from the Department of Veterans+IBk- Affairs (DVA) over the last ten years. If AFSA has not engaged in such data sharing or does not hold any responsive documents, I kindly request that you confirm this in your formal decision.
If, however, AFSA holds documents or information relevant to my request, I ask that they be processed accordingly under the FOI Act. Should any part of my request be unclear or require further refinement to facilitate efficient processing, I invite you to contact me directly so we can address any concerns promptly and within the statutory timeframe.
I appreciate your attention to this matter and look forward to receiving confirmation of whether AFSA holds any documents relevant to my request. Please let me know if further clarification is required on my part to ensure smooth processing.
Yours sincerely,
Nosey
-----Original Message-----
OFFICIAL
Hi Nosey
Thank you for your request for access to documents under the Freedom of Information Act 1982 (Cth).
Upon review it appears your request is a template concerning the sharing of personal information origination from the Department of Veterans' Affairs (DVA).
Your email was received by the Australian Financial Security Authority (AFSA). Please note that the AFSA administers the Commonwealth Bankruptcy and Personal Property Securities regimes only.
Can I please clarify that you wish to proceed with this request for access to documents under the Freedom of Information Act 1982, concerning the sharing of personal information origination from the Department of Veterans' Affairs (DVA) from the Australian Financial Security Authority (AFSA).
Kind regards,
Kathryn
Freedom of Information team
AFSA Legal
Australian Financial Security Authority
FOI+-AEA-afsa.gov.au
OFFICIAL
-------------------------------------------------------------------
Please use this email address for all replies to this request:
foi+-request-12582-46b05d81+AEA-righttoknow.org.au
This request has been made by an individual using Right to Know. This message and any reply that you make will be published on the internet. More information on how Right to Know works can be found at:
https://www.righttoknow.org.au/help/offi...
Please note that in some cases publication of requests and responses will be delayed.
If you find this service useful as an FOI officer, please ask your web manager to link to us from your organisation's FOI page.
-------------------------------------------------------------------
+AF8AXwBfAF8AXwBfAF8AXwBfAF8AXwBfAF8AXwBfAF8AXwBfAF8AXwBfAF8AXwBfAF8AXwBfAF8AXwBfAF8AXw-
Important: If you have received this transmission in error please notify us immediately by return email and delete all copies. If this email or any attachments have been sent to you in error, that error does not constitute waiver of any confidentiality, privilege or copyright in respect of information in the email or attachments.
Dear FOI Officer,
I am writing to request an internal review of your decision dated 20 December 2024, which refused my Freedom of Information (FOI) request under section 24A of the Freedom of Information Act 1982 (Cth) (FOI Act).
Grounds for Review
Your decision states that no documents exist within APRA's records relating to the sharing of personal information originating from the Department of Veterans’ Affairs (DVA). However, I have been advised by DVA that data has been shared with APRA over the last ten years, and that details of this data and its sharing arrangements are held by APRA.
Given this information, I believe that:
All reasonable searches may not have been conducted to locate relevant documents.
The conclusion that no documents exist does not align with the evidence provided by DVA.
It is essential that APRA reviews this matter thoroughly, ensuring that all relevant business areas, data-sharing agreements, and operational records are included in the search.
Request for Internal Review
I formally request that another officer of APRA conducts an internal review of the decision. Specifically, I ask that:
Additional searches be conducted, particularly in areas handling data sharing, privacy, inter-agency agreements, or governance arrangements.
APRA consults with DVA if further clarity is required regarding the data-sharing arrangements referenced in my request.
Next Steps
Please confirm receipt of this internal review request and advise when I can expect the outcome. I trust this review will be conducted in accordance with section 54 of the FOI Act and within the prescribed timeframe.
Thank you for your attention to this matter. Should you require any further clarification, please contact me via email.
Yours sincerely,
Nosey
Thank you for contacting the Freedom of Information (FOI) team at the
Australian Financial Security Authority (AFSA). This FOI inbox is
monitored during business hours Monday to Friday, excluding public
holidays. This auto-reply email confirms your email has been delivered to
the [1][email address] mailbox.
Please note AFSA offices are now closed until Wednesday 1 January 2025.
Any FOI requests received during this period, will not be acknowledged as
received until Thursday 2 January 2025. The 30 day decision notification
period will commence on the following day, Friday 3 January 2025 to meet
the formal requirements of s 15(2) of the FOI Act .
AFSA FOI team will work to respond to your email as soon as practicable.
Once your request has been assessed by the AFSA, and registered on our
system, a separate acknowledgement email will be sent to you with a
reference number.
Please note that this email address is only used for making requests to
obtain access to a document held by AFSA pursuant to the Freedom of
Information Act 1982 (the FOI Act). For information on how to make a
request under the FOI Act please refer to: [2]Freedom of information |
Australian Financial Security Authority (afsa.gov.au). For enquiries about
other matters, please refer to: [3]Contact us | Australian Financial
Security Authority (afsa.gov.au).
If you have received this transmission in error please notify us
immediately by return e-mail and delete all copies. If this e-mail or any
attachments have been sent to you in error, that error does not constitute
waiver of any confidentiality, privilege, or copyright in respect of
information in the e-mail or attachments.
Kind regards,
Freedom of Information team | AFSA Legal
Australian Financial Security Authority
[4][email address]
--------------------------------------------------------------------------
Important: If you have received this transmission in error please notify
us immediately by return email and delete all copies. If this email or any
attachments have been sent to you in error, that error does not constitute
waiver of any confidentiality, privilege or copyright in respect of
information in the email or attachments.
References
Visible links
1. mailto:[email address]
2. https://www.afsa.gov.au/about-us/corpora...
3. https://www.afsa.gov.au/contact-us
4. mailto:[email address]
OFFICIAL
Dear Nosey
I refer to your request for internal review below and wish to clarify whether you intended to seek review of a decision made by the Australian Financial Security Authority (AFSA). Your email below suggests that you are seeking review of a decision made by the Australian Prudential Regulation Authority (APRA).
If you did intend to seek review of AFSA's decision of 20 December, we would grateful if you could please provide further information of the sharing arrangement referred to in your email below to assist in our enquiries/review. AFSA does not have an information sharing arrangement with the Department of Veteran's Affairs either by way of legislation or informally (for example by way of a Memorandum of Understanding).
If you intended for AFSA's decision of 20 December to be reviewed, a different delegate will be allocated to the review and you will be advised in due course.
Kind regards
Leisa
Leisa Pendle
Principal Lawyer +AHw- AFSA Legal l Strategy and Government
Australian Financial Security Authority
OFFICIAL
-----Original Message-----
From: noseyrosey +ADw-foi+-request-12582-46b05d81+AEA-righttoknow.org.au+AD4-
Sent: Monday, December 30, 2024 5:17 PM
To: FOI Inbox +ADw-foi+AEA-itsa.gov.au+AD4-
Subject: Internal review of Freedom of Information request - Documents Relating to the Sharing of DVA Client Information
Dear FOI Officer,
I am writing to request an internal review of your decision dated 20 December 2024, which refused my Freedom of Information (FOI) request under section 24A of the Freedom of Information Act 1982 (Cth) (FOI Act).
Grounds for Review
Your decision states that no documents exist within APRA's records relating to the sharing of personal information originating from the Department of Veterans+IBk- Affairs (DVA). However, I have been advised by DVA that data has been shared with APRA over the last ten years, and that details of this data and its sharing arrangements are held by APRA.
Given this information, I believe that:
All reasonable searches may not have been conducted to locate relevant documents.
The conclusion that no documents exist does not align with the evidence provided by DVA.
It is essential that APRA reviews this matter thoroughly, ensuring that all relevant business areas, data-sharing agreements, and operational records are included in the search.
Request for Internal Review
I formally request that another officer of APRA conducts an internal review of the decision. Specifically, I ask that:
Additional searches be conducted, particularly in areas handling data sharing, privacy, inter-agency agreements, or governance arrangements.
APRA consults with DVA if further clarity is required regarding the data-sharing arrangements referenced in my request.
Next Steps
Please confirm receipt of this internal review request and advise when I can expect the outcome. I trust this review will be conducted in accordance with section 54 of the FOI Act and within the prescribed timeframe.
Thank you for your attention to this matter. Should you require any further clarification, please contact me via email.
Yours sincerely,
Nosey
-------------------------------------------------------------------
Please use this email address for all replies to this request:
foi+-request-12582-46b05d81+AEA-righttoknow.org.au
This request has been made by an individual using Right to Know. This message and any reply that you make will be published on the internet. More information on how Right to Know works can be found at:
https://www.righttoknow.org.au/help/offi...
Please note that in some cases publication of requests and responses will be delayed.
If you find this service useful as an FOI officer, please ask your web manager to link to us from your organisation's FOI page.
-------------------------------------------------------------------
+AF8AXwBfAF8AXwBfAF8AXwBfAF8AXwBfAF8AXwBfAF8AXwBfAF8AXwBfAF8AXwBfAF8AXwBfAF8AXwBfAF8AXw-
Important: If you have received this transmission in error please notify us immediately by return email and delete all copies. If this email or any attachments have been sent to you in error, that error does not constitute waiver of any confidentiality, privilege or copyright in respect of information in the email or attachments.