Documents Relating to the Sharing of DVA Client Information
Dear FOI Officer,
I am making this request for access to documents under the Freedom of Information Act 1982 (Cth).
I seek access to any and all documents, records, data, and supporting material held by [Name of Agency] concerning the sharing of personal information originating from the Department of Veterans’ Affairs (DVA) over the last ten years. This includes any data transfers from or to the DVA, whether they were one-off exchanges or ongoing, systematic transfers of DVA client information, including personal, medical, financial, or service-related details concerning veterans or their dependents.
I am interested in obtaining a comprehensive understanding of what DVA client information [Authority name] has received or accessed and for what purposes. Specifically, I request:
All records of data sharing arrangements between DVA and [Authority name], including but not limited to memoranda of understanding, service-level agreements, emails, letters, meeting minutes, file transfer logs, internal reports, and instructions that outline what data was shared, when it was shared, and the format or system used for the transfer.
Any policies, procedures, guidelines, or frameworks that govern how [Authority name] requests, obtains, stores, handles, or uses DVA client information. This includes documents that detail the criteria for approving access to such data, any consent or authorization processes, security controls, and retention or destruction policies.
Copies of any ethics committee approvals, privacy impact assessments, internal review board decisions, or other documents that reflect deliberations or authorizations for obtaining DVA client information. This includes records that show the agency considered the ethical, legal, or privacy implications of receiving or using DVA client data.
Documents that outline the intended uses or practical applications of the DVA client data, such as project proposals, business cases, internal strategy papers, or briefings that explain why [Authority name] sought access to this information, how it was intended to be integrated into the agency’s operations, and any expected outcomes or benefits.
A representative sample (in a suitably de-identified or redacted form) of the data or data fields received, so long as providing this sample does not breach any exemption under the FOI Act. The purpose is to understand the nature and granularity of the information shared, without disclosing identifiable personal details.
If the only data [Authority name] received pertains solely to data linked to the Centrelink Confirmation eServices (CCeS) arrangements as described at https://www.servicesaustralia.gov.au/cen..., and there were no other forms of DVA data shared, then no CCeS-related data needs to be provided under this request.
I emphasize that I am not authorizing the transfer of this FOI request to the Department of Veterans’ Affairs or any other agency. If [Authority name] holds the requested information, it should provide it directly. If there are parts of this request that [Name of Agency] does not understand or believes are not held, I invite you to contact me to clarify or refine the scope under section 24AB of the FOI Act, rather than initiating a transfer. However, I do not consent to the transfer of this request to another entity. The FOI Act places the onus on agencies to process requests for documents they hold, and I expect [Authority name] to meet its responsibilities in this regard.
I note that the statutory timeframe for processing FOI requests is 30 days from the date of receipt. I do not consent to any extension of time due to internal reduced activity periods, holiday stand-down periods, or other internal operational issues. If [Authority name] considers that it cannot meet the 30-day timeframe, it may seek an extension from the Office of the Australian Information Commissioner as provided under section 15AB of the FOI Act. I request to be notified if such an application is made.
If you consider any part of this request too broad or complex, please contact me promptly to discuss refining its scope. I remain willing to consider adjustments that will assist efficient processing, provided that they occur within the statutory timeframe and do not undermine the substance of what I am seeking.
I believe that disclosure of these documents is in the public interest, as it promotes transparency and accountability in how government agencies access and use sensitive personal information about veterans. Should you consider charges applicable, I request that you exercise your discretion to reduce or waive them, given the importance of the matter and its alignment with the principles of open government and public accountability.
I look forward to receiving your acknowledgment and decision within the statutory timeframe. Please contact me at the details below if you require further clarification.
Yours sincerely,
Nosey
Reference: 2024-011
Sent via email: [1][FOI #12617 email]
Dear Nosey
Acknowledgement of FOI Request
We refer to your email of 14 December 2024 seeking access to documents
under the Freedom of Information Act 1982 (the FOI Act).
You requested access to:
I seek access to any and all documents, records, data, and supporting
material held by [Name of Agency] concerning the sharing of personal
information originating from the Department of Veterans’ Affairs (DVA)
over the last ten years. This includes any data transfers from or to the
DVA, whether they were one-off exchanges or ongoing, systematic transfers
of DVA client information, including personal, medical, financial, or
service-related details concerning veterans or their dependents.
I am interested in obtaining a comprehensive understanding of what DVA
client information [Authority name] has received or accessed and for what
purposes. Specifically, I request:
All records of data sharing arrangements between DVA and [Authority name],
including but not limited to memoranda of understanding, service-level
agreements, emails, letters, meeting minutes, file transfer logs, internal
reports, and instructions that outline what data was shared, when it was
shared, and the format or system used for the transfer.
Any policies, procedures, guidelines, or frameworks that govern how
[Authority name] requests, obtains, stores, handles, or uses DVA client
information. This includes documents that detail the criteria for
approving access to such data, any consent or authorization processes,
security controls, and retention or destruction policies.
Copies of any ethics committee approvals, privacy impact assessments,
internal review board decisions, or other documents that reflect
deliberations or authorizations for obtaining DVA client information. This
includes records that show the agency considered the ethical, legal, or
privacy implications of receiving or using DVA client data.
Documents that outline the intended uses or practical applications of the
DVA client data, such as project proposals, business cases, internal
strategy papers, or briefings that explain why [Authority name] sought
access to this information, how it was intended to be integrated into the
agency’s operations, and any expected outcomes or benefits.
A representative sample (in a suitably de-identified or redacted form) of
the data or data fields received, so long as providing this sample does
not breach any exemption under the FOI Act. The purpose is to understand
the nature and granularity of the information shared, without disclosing
identifiable personal details.
If the only data [Authority name] received pertains solely to data linked
to the Centrelink Confirmation eServices (CCeS) arrangements as described
at
[2]https://www.servicesaustralia.gov.au/cen...,
and there were no other forms of DVA data shared, then no CCeS-related
data needs to be provided under this request.
Timeframe
Your request was received by the Agency on 14 December 2024. The 30-day
statutory timeframe for processing your request commenced from the day
after the Agency received your request. You should therefore expect to
receive a decision from us by 15 January 2025.
The 30-day timeframe may be extended with your agreement or where
otherwise permitted under the FOI Act, including where third-party
consultation may need to be undertaken. We will notify you if this
happens.
Your address
The FOI Act requires that you provide us with an address which we can send
notices to. We understand your email address is
[3][FOI #12617 email]. We will send all
notices and correspondence to this address. Please advise us as soon as
possible if you wish correspondence to be sent to another address or if
your address changes.
Administrative release of documents
It is open to the Agency to consider administrative access as an option to
release information outside of the FOI Act. Unless you advise us
otherwise, in processing your request we may provide you with documents on
an administrative basis. Providing administrative access to documents does
not extend to information or materials of third parties. You will be
notified when documents are released to you on an administrative basis.
Disclosure log
Please note that details of the information released under the FOI Act may
be published in a disclosure log on the Agency’s website. Section 11C of
the FOI Act requires this publication. However, this requirement is
subject to certain exceptions, including where publication of personal,
business, professional or commercial information would be unreasonable.
Exclusion of staff details and other irrelevant material
If the Agency holds any documents relevant to your request containing the
names, signatures, identification numbers and direct contact details of
Commonwealth staff, we will treat this information as irrelevant material
in accordance with section 22 of the FOI Act.
Where relevant, the Agency will also treat the following types of material
as irrelevant in accordance with section 22 of the FOI Act:
o any duplicate documents.
o drafts where there is a final version available.
o documents that are publicly available.
If any of the above material falls within the scope of your request, it
will be excluded, unless you tell us otherwise by 6 January 2025.
Further assistance
If you have any questions about your request, please email
[4][email address]. The reference number for your request is 24-011.
Yours sincerely
FOI Officer
[5][email address]
[6][IMG]
Safe Work Australia acknowledges the traditional owners and custodians of
country throughout Australia and acknowledges their continuing connection
to land, waters and community. We pay our respects to the people, the
cultures and the elders past, present and emerging.
Good afternoon
Please find attached a decision from Safe Work Australia dated 15 January
2025 in relation to your request for access to documents under the Freedom
of Information Act 1982 (Cth).
Yours sincerely
FOI Officer
Safe Work Australia
Freedom of Information team | Officer
GPO Box 641
Canberra ACT 2601
[1][email address]
[2][IMG] [3][IMG] [4][IMG]
[5][IMG]
Safe Work Australia acknowledges the traditional owners and custodians of
country throughout Australia and acknowledges their continuing connection
to land, waters and community. We pay our respects to the people, the
cultures and the elders past, present and emerging.
Please note: The information contained in this email message and any
attached files may be confidential information, and may also be the
subject of legal professional privilege. If you are not the intended
recipient any use, disclosure or copying of this email is unauthorised. If
you received this email in error, please notify Safe Work Australia by
calling (02) 6121 5317 and delete all copies of this transmission together
with any attachments.
References
Visible links
1. mailto:[email address]
2. https://www.facebook.com/SafeWorkAus/
3. https://www.linkedin.com/company/safe-wo...
4. https://www.instagram.com/safeworkaustra...
5. http://www.swa.gov.au/
noseyrosey left an annotation ()
Here are the key dates for your FOI request to Safe Work Australia:
Request Submitted: 14 December 2024
The request was delivered to Safe Work Australia on this date.
Acknowledgment Received: 2 January 2025
Safe Work Australia acknowledged the request and provided further information regarding its processing.
Statutory Deadline (30 Days): 15 January 2025
The 30-day statutory deadline for Safe Work Australia to provide a decision, based on the date of receipt.