CRN Check Digit Code
Dear Department of Social Services,
You have SAS Code which given the digits of a Centrelink Customer Reference Number calculates the check letter.
Please provide it
Yours faithfully,
Andrew Brewster
Thank you for your email.
You have contacted the Freedom of Information (FOI) team of the Department
of Social Services (the Department).
If your email relates to a Freedom of Information application made under
the Commonwealth Freedom of Information Act 1982 (FOI Act), the Department
will respond to you as soon as practicable.
Further information about FOI is available on our website at:
[1]https://www.dss.gov.au/about-the-departm...
This email address is for applications under the FOI Act only. The
Department is unable to respond to non-FOI related enquiries sent to this
email address. Any correspondence received that is not an information
access request will not be responded to or forwarded. Should you have a
query unrelated to FOI, please complete our [2]online feedback, enquiry or
compliment form on our website or direct your email to
[3][email address]. Alternatively you can contact the Department by
calling 1800 634 035.
With regards
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Freedom of Information
Legal Services Branch
Department of Social Services
E: [4][Department of Social Services request email]
The Department of Social Services acknowledges the traditional owners of
country throughout Australia, and their continuing connection to land,
water and community.
We pay our respects to them and their cultures, and to Elders both past
and present.
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References
Visible links
1. https://www.dss.gov.au/about-the-departm...
2. https://www.dss.gov.au/contact/feedback-...
3. mailto:[email address]
4. mailto:[Department of Social Services request email]
Good afternoon Mr Brewster
I refer to your correspondence received by the Department of Social
Services (the Department) on 16 July 2024, in which you requested access
under the Commonwealth Freedom of Information (FOI) Act 1982 to:
‘..SAS Code which given the digits of a Centrelink Customer Reference
Number calculates the check letter.’
The subject matter of your request more closely relates to the functions
of Services Australia and they have agreed to accept the transfer of your
request under the provisions of section 16 of the FOI Act.
Services Australia will contact you directly in relation to this matter.
If you have any further questions, please do not hesitate to contact the
Freedom of Information team at Services Australia at
[1][email address] or visit the FOI page of
their website at [2]Freedom of information - About us - Services Australia
for further information.
Regards
DSS FOI Team
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Freedom of Information | Information Law
Legal Services Group
Department of Social Services
E: [3][Department of Social Services request email]
The Department of Social Services acknowledges the traditional owners of
country throughout Australia, and their continuing connection to land,
water and community.
We pay our respects to them and their cultures, and to Elders both past
and present.
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Dear Andrew,
I am writing in regards to your request for access to documents held by
Services Australia (the Agency), which was transferred to us from the
Department of Social Services. The request is as follows:
You have SAS Code which given the digits of a Centrelink Customer
Reference Number calculates the check letter. Please provide it.
We are seeking further information about the scope of your request.
If possible, please provide further context or background to assist us in
understanding the subject matter of your request, and in turn, identify
relevant business area/s that may hold documents.
Your response by close of business 24 July 2024 would be greatly
appreciated, so we may commence processing your request.
Thank you.
Kind regards,
Cherie
Senior FOI Officer
Freedom of Information & Reviews Branch, Legal Services Division
[1]Visual brand element showing Services Australia progress symbol to left
with Services Australia wording to the right of the symbol. Underneath is
servicesaustralia.gov.au and icons representing our social media accounts.
To follow us on social media go to servicesaustralia.gov.au/socialmedia
Aligning the bottom of the signature block is the Services Australia
indigenous artwork strip consisting of cultural elements depicting our
agency’s progress story for First Nations people.
Services Australia acknowledges the Traditional Custodians of the lands we
live on. We pay our respects to all Elders, past and present, of all
Aboriginal and Torres Strait Islander nations.
References
Visible links
Our reference: LEX ID 80659
Dear Andrew
Acknowledgement of your Freedom of Information Request
I refer to your request for access to documents under the Freedom of
Information Act 1982 (the FOI Act). You requested access to:
You have SAS Code which given the digits of a Centrelink Customer
Reference Number calculates the check letter. Please provide it.
Your request was received by the Department of Social Services on 16 July
2024 and was transferred to Services Australia (the Agency) under section
16 of the FOI Act. The 30 day statutory period for processing your request
commenced from the day after that date. You should therefore expect a
decision from us by 15 August 2024. The period of 30 days may be extended
if we need to consult third parties or for other reasons. We will advise
you if this happens.
Administrative Release of Documents
The Agency has administrative access arrangements ('the arrangements') for
the release of certain documents without the need for a formal FOI
request. If you agree to the release of documents under these
arrangements, we may provide you with documents under the arrangements,
where appropriate.
Any parts of your FOI request that are addressed by documents being
released under the arrangements will be considered withdrawn. The
arrangements do not extend to information or materials of third parties.
You will be notified when documents are released to you under the
arrangements.
Disclosure Log
Please note information released under the FOI Act may be published in a
disclosure log on the agency's website. Section 11C of the FOI Act
requires this publication, however it is subject to certain exceptions,
including where publication of personal, business, professional or
commercial information would be unreasonable.
Personal information of Agency staff
We consider staff details to be personal information of those staff
members. As part of the FOI application process, we will seek your consent
to exclude the following information from documents that may be captured
by your request:
o names of Services Australia staff below the Senior Executive level
(junior staff)
o direct staff telephone numbers, signatures, logon identifiers and
email addresses.
If you consent to exclude this information, we will treat it as outside
the scope of your request and therefore irrelevant under Section 22 of the
FOI Act.
Charges
No charge is payable for providing a person with their own personal
information. If you are requesting non-personal information the Agency
will advise you as soon as practicable if a charge is payable to process
your request, and the amount of any such charge.
How we will send documents to you
Unless you have requested to receive correspondence and documents relating
to your FOI request via post we will communicate with you via this email
address. Some documents may be too large to send to you via email. If
applicable we will seek your consent to provide the requested documents to
you electronically via a secure file sharing platform. Please advise us as
soon as possible if you wish correspondence or documents to be sent to
another address, or if your email address changes.
Action
Please advise whether you consent to the removal of junior staff details
as described above, under section 22 of the FOI by responding to this
email with “I agree to remove staff details”.
In addition, please advise whether you agree to receive documents where
appropriate under the arrangements by responding to this email with “I
agree to receive documents under the administrative arrangements”.
A response by close of business 30 July 2024 would be appreciated.
Further assistance
If you have any questions please email
[1][email address]
Yours sincerely
Cherie
FOI Officer
Freedom of Information Team
FOI and Reviews Branch | Legal Services Division
Services Australia
References
Visible links
1. mailto:[email address]
Dear FREEDOMOFINFORMATION,
“I agree to remove staff details”.
“I agree to receive documents under the administrative arrangements”.
Yours sincerely,
Andrew Brewster
Thank you for contacting the Freedom of Information (FOI) team in Services
Australia (the Agency).
This email acknowledges your correspondence and provides some general
information in relation to FOI.
Administrative release of documents
The Agency has administrative access arrangements ('the arrangements') for
the release of certain documents without the need for a formal FOI
request. If you agree to the release of documents under these
arrangements, we may provide you with documents under the arrangements,
where appropriate.
Any parts of your FOI request that are addressed by documents being
released under the arrangements will be considered withdrawn. The
arrangements do not extend to information or materials of third parties.
You will be notified when documents are released to you under the
arrangements.
Personal information of Agency staff
We consider staff details to be personal information of those staff
members. As part of the FOI application process, we will seek your consent
to exclude the following information from documents that may be captured
by your request:
* names of Services Australia staff below the Senior Executive level
(junior staff)
* direct staff telephone numbers, signatures, logon identifiers and
email addresses.
If you consent to exclude this information, we will treat it as outside
the scope of your request and therefore irrelevant under Section 22 of the
FOI Act.
Charges
No charge is payable for providing a person with their own personal
information.
If you are requesting non-personal information the Agency will advise you
as soon as practicable if a charge is payable to process your request, and
the amount of any such charge.
How we will send documents to you
Unless you have requested to receive correspondence and documents relating
to your FOI request via post we will communicate with you via this email
address. Some documents may be too large to send to you via email. If
applicable, we will seek your consent to provide the requested documents
to you electronically via a secure file sharing platform. Please advise us
as soon as possible if you wish correspondence or documents to be sent to
another address, or if your email address changes.
How long do I have to wait?
We are required to answer your request within 30 days unless the time
frame is extended under the FOI Act.
Dear Andrew
Please find attached the decision letter relating to your request for
access to documents held by Services Australia.
Kind regards,
Cherie
Senior FOI Officer
Freedom of Information & Reviews Branch, Legal Services Division
[1]Visual brand element showing Services Australia progress symbol to left
with Services Australia wording to the right of the symbol. Underneath is
servicesaustralia.gov.au and icons representing our social media accounts.
To follow us on social media go to servicesaustralia.gov.au/socialmedia
Aligning the bottom of the signature block is the Services Australia
indigenous artwork strip consisting of cultural elements depicting our
agency’s progress story for First Nations people.
Services Australia acknowledges the Traditional Custodians of the lands we
live on. We pay our respects to all Elders, past and present, of all
Aboriginal and Torres Strait Islander nations.
References
Visible links