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Dear Mr Jacobs,

I refer to your email on 16 July 2020, which was forwarded to the
department of Transport as the appropriate agency to respond to your
query:

“I request documents related to instances where an employees of METRO
TRAINS MELBOURNE has sought information, advice, guidance or raised the
issue of bully, harassment or discrimination within METRO TRAINS
MELBOURNE.

Specifically how many complaints have been made about these issues?

As well as the report in bullying by Val Smith.”

The Freedom of Information Act 1982 (‘the Act’) provides members of the
public with the right to request documents held by the Department or
Ministers. The Act establishes a general right of access to documents,
however, in order to protect essential public interests and the private &
business affairs of third parties, this right of access does not apply to
documents identified by the Act as exempt documents. The Act provides for
documents containing exempt matter to be released in part, after the
exempt matter has been deleted and where it is practicable to do so.

Requests under the Act can be sent via via email to the department’s FOI
Inbox [1][email address], or online through the Department of
Justice and Regulation (DJR) maintained portal at
[2]https://online.foi.vic.gov.au/foi/reques.... An application fee must
accompany each request, although this may be reduced or waived in
circumstances of financial hardship.

Your request did not attach the prescribed fee or make a request for fee
waiver on the basis of hardship and, as such, is not a valid request under
the Act. If you would like to proceed with your request, please make
payment of the prescribed fee of $29.60 direct to bank account:  

+------------------------------------------------------------------------+
|BSB: |033-222 |
|------------+-----------------------------------------------------------|
|A/C: |180001 |
|------------+-----------------------------------------------------------|
|Account name|Department of Economic Development, Jobs, Transport and|
| |Resources |
|------------+-----------------------------------------------------------|
|Bank:    |Westpac Banking Corporation |
|------------+-----------------------------------------------------------|
|Branch: |Victorian Government Branch, 10th Floor, 360 Collins|
| |Street, Melbourne |
|------------+-----------------------------------------------------------|
|Payment Ref:|FOI CS4180 |
+------------------------------------------------------------------------+

Please include the above reference number with your payment.

You may wish to lodge your request to the department of Transport through
the online portal (at [3]https://online.foi.vic.gov.au/foi/reques...),
which has the option of paying via credit card.

Alternatively, please set out in writing any hardship grounds on which you
rely in support of fee waiver, attaching any relevant evidence, such as a
current healthcare or pension card.

Regards,

Michael

Department of Transport – Freedom of Information

Government Services and Performance | People and Business
Level 6, 1 Spring Street, VIC 3000
[4][email address]   
[5]transport.vic.gov.au

References

Visible links
1. mailto:[email address]
2. https://online.foi.vic.gov.au/foi/reques...
3. https://online.foi.vic.gov.au/foi/reques...
4. mailto:[email address]
5. https://transport.vic.gov.au/