Good morning,

I refer to your request for "information relating to the number and nature
of any complaints, allegations unfounded or received regarding QLD Special
school transportation. I am particularly interested in the services that
the Dept use through third parties such as Metro Coach Pty ltd."

It is noted that you lodged another Right to Know request and an
Information Privacy application concurrently to this request. As per my
correspondence to your personal email address on 15 February 2024,
regarding all three requests:

o Some of the information requested would be impractical or otherwise
unsuitable for administrative release
o A Right to Information application would be required for any
non-personal information sought
o Evidence of identity requirements would need to be met in order to
proceed with the Information Privacy application

As no response was received from you, the Information Privacy application
was deemed as of 21 March 2024 and notification of this was sent to you on
2 April 2024. Since then, no further correspondence from you has been
received, other than follow ups from the Right to Know website.

It is noted that Queensland government records are subject to the
Information Privacy Act 2009 (Qld) (IP Act) and the Right to Information
Act 2009 (Qld) (RTI Act). The Freedom of Information Act 1982 (Cth) (FOI
Act) does not apply to the records you have sought and therefore any
requests made via the Right to Know website are administrative requests,
rather than legislative, and the Department is not required by law to
respond. Should you wish to proceed with a new request for the various
information you are seeking, the correct avenue is to lodge either an IP
or RTI application. This can be done online at:
[1]https://www.smartservice.qld.gov.au/serv....

For further information on accessing records of the Department of
Education (Qld), please refer to the Department’s webpage ‘How do I access
information?’ available at:
[2]https://alt-qed.qed.qld.gov.au/about-us/....

Kind Regards,

Caroline Cole

Senior Lawyer

Legal Services Branch

Department of Education

P: (07) 3513 5862

E: [email address]

Level 22 | Education House | 30 Mary Street | Brisbane QLD 4000

PO Box 15033 | City East QLD 4002

-----Original Message-----
From: Anon <[FOI #11106 email]>
Sent: Tuesday, 18 March 2025 10:45 PM
To: ADMINLAW, rti <[QED request email]>
Subject: Re: Right to Information request - Allegations of misconduct on
department of education Queensland provided Special school transportation
services

Dear Queensland Department of Education,

This request is long overdue.

Could you please advise the valid legal reason why this request has still
not been completed.

Yours faithfully,

Anon

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References

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