AAT/ART Case Management Guides for NDIS Access, CB, Low Cost AT, and Disability Related Health Supports.
Dear National Disability Insurance Agency,
I am requesting access under the Freedom of Information Act 1982 (FOI Act), to the following documents:
[ START SCOPE OF REQUEST ]
A list of Administrative Review Branch "Case Management Guide” document titles/details were released under FOI 24/25-0142. I am requesting a copy of the following documents from that list:
1. (Please provide the document in full) –
Document title: AAT Case Management Guide: Access for Chronic Health Conditions
File name: NDIA-AAT CM-GDE-007-FINAL
Date Created: January 2023
Date Published: January 2023
Status: FINAL
2. (Please provide the document in full) –
Document title: AAT Case Management Guide: Capacity Building
File name: NDIA-AAT CM-GDE-011-FINAL
Date Created: July 2023
Date Published: July 2023
Status: FINAL
3. (Please provide the document in full, including any tracked changes or comments on the draft. If this draft copy of the document has been finalised, please provided that finalised version) –
Document title: Case Management Guide: Capacity Building
File name: NDIA-ARB-GDE-011-DRAFT
Date Created: September 2024
Status: DRAFT
4. (Please provide the document in full) –
Document title: AAT Case Management Guide: Assistive Technology (AT): Low cost/consumables
File name: NDIA-AAT CM-GDE-017-FINAL
Date Created: January 2023
Date Published: January 2023
Status: FINAL
5. (Please provide the document in full, including any tracked changes or comments on the draft. If this draft copy of the document has been finalised, please provided that finalised version) –
Document title: Case Management Guide: Assistive Technology (AT): Low cost/consumables
File name: NDIA-ARB-GDE-017-DRAFT
Date Created: September 2024
Status: DRAFT
6. (Please provide the document in full) –
Document title: AAT Case Management Guide: Disability Related Health Supports
File name: NDIA-AAT CM-GDE-021-FINAL
Date Created: September 2024
Date Published: 10/09/2024
Status: FINAL
7. (Please provide the document in full, including any tracked changes or comments on the draft. If this draft copy of the document has been finalised, please provided that finalised version) –
Document title: Case Management Guide: Disability Related Health Supports
File name: NDIA-ARB-GDE-021-DRAFT
Date Created: September 2024
Status: DRAFT
8. (Please provide the document in full).
Document title: AAT Case Management Guide: Access to the NDIS
File name: NDIA-AAT CM-GDE-032-FINAL
Date Created: June 2023
Date Published: June 2023
Status: FINAL
9. (Please provide the document in full, including any tracked changes or comments on the draft. If this draft copy of the document has been finalised, please provided that finalised version) –
Document title: Case Management Guide: Access to the NDIS
File name: NDIA-ARB-GDE-032-DRAFT
Date Created: September 2024
Status: DRAFT
- Please ensure that you provide the most recent version of each file in my request.
- If there are any external links within the files, please don't deactivate them as part of your processing of the documents for release.
- I agree for the surnames and contact details of any staff to be redacted.
[ END SCOPE OF REQUEST ]
I look forward to your response.
Kind regards,
Emily Lacey
Thank you for your email to the National Disability Insurance Agency
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Kind regards
Freedom of Information Team
Complaints Management & FOI Branch
General Counsel Division
National Disability Insurance Agency
E [11][NDIA request email]
The NDIA acknowledges the Traditional Custodians of Country throughout
Australia and their continuing connection to land, sea and community. We
pay our respects to them and their cultures and to Elders past, present
and emerging.
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11. mailto:[NDIA request email]
Dear Emily Lacey
Freedom of Information Request: Acknowledgement
Thank you for your request of15 November 2024, made under the Freedom of
Information Act 1982 (FOI Act), for copies of documents held by the
National Disability Insurance Agency (NDIA).
Scope of your Request
You have requested access to:
“A list of Administrative Review Branch "Case Management Guide” document
titles/details were released under FOI 24/25-0142. I am requesting a copy
of the following documents from that list:
Document title: AAT Case Management Guide: Access for Chronic Health
Conditions
File name: NDIA-AAT CM-GDE-007-FINAL
Document title: AAT Case Management Guide: Capacity Building
File name: NDIA-AAT CM-GDE-011-FINAL
Document title: Case Management Guide: Capacity Building
File name: NDIA-ARB-GDE-011-DRAFT
Document title: AAT Case Management Guide: Assistive Technology (AT): Low
cost/consumables
File name: NDIA-AAT CM-GDE-017-FINAL
Document title: Case Management Guide: Assistive Technology (AT): Low
cost/consumables
File name: NDIA-ARB-GDE-017-DRAFT
Document title: AAT Case Management Guide: Disability Related Health
Supports
File name: NDIA-AAT CM-GDE-021-FINAL
Document title: Case Management Guide: Disability Related Health Supports
File name: NDIA-ARB-GDE-021-DRAFT
Document title: AAT Case Management Guide: Access to the NDIS
File name: NDIA-AAT CM-GDE-032-FINAL
Document title: Case Management Guide: Access to the NDIS
File name: NDIA-ARB-GDE-032-DRAFT…”
Irrelevant Information
Section 22 of the FOI Act allows an Agency to redact information from
documents if that information would reasonably be regarded as irrelevant
to a request for access.
Given the nature of your request, it does not seem that NDIA staff
members’ surnames and contact details would be relevant to you. Can you
please send me a reply email confirming that such details are irrelevant
to your request for access?
Processing Timeframes
In accordance with section 15(5)(b) of the FOI Act, a 30-day statutory
period for processing your request commenced from 16 November 2024. This
30-day period expires on 16 December 2024.
The 30-day period can be extended in a number of ways, including with your
agreement.
Unfortunately, it is currently taking us a little longer than 30 days to
process FOI requests. I am therefore seeking your agreement to a 30-day
extension of time under section 15AA of the FOI Act. If you agree to this
extension, the new due date for us to decide on your request will be 15
January 2025.
If you do not agree and we are unable to process your request within the
30-day period expiring on 16 December 2024, we will be deemed to have
refused your request and you will not have a right to seek internal review
of that decision. You will, however, retain your right to external review
by the Australian Information Commissioner.
Please let us know if you agree by Tuesday 26 November 2024.
Disclosure Log
Subject to certain exceptions, documents released under the FOI Act will
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If you have any concerns about the publication of the documents you have
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Next steps
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We will contact you using the email address you have provided. Please
advise if you would prefer us to use an alternative means of contact.
In the meantime, if you have any questions or need help, please contact us
at [1][NDIA request email].
Regards
Cindy – CGN062
Senior Freedom of Information Officer
Complaints Management & FOI Branch
General Counsel Division
National Disability Insurance Agency
E [2][NDIA request email]
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The NDIA acknowledges the Traditional Custodians of Country throughout
Australia and their continuing connection to land, sea and community. We
pay our respects to them and their cultures and to Elders past, present
and emerging.
[5]Aboriginal and Torres Strait Islander flags graphic
-----Original Message-----
From: Emily Lacey [6][FOI #12331 email]
Sent: Friday, 15 November 2024 10:34 PM
To: foi [7][NDIA request email]
Subject: Freedom of Information request - AAT/ART Case Management Guides
for NDIS Access, CB, Low Cost AT, and Disability Related Health Supports.
[You don't often get email from
[8][FOI #12331 email]. Learn why this is
important at [9]https://aka.ms/LearnAboutSenderIdentific... ]
Dear National Disability Insurance Agency,
I am requesting access under the Freedom of Information Act 1982 (FOI
Act), to the following documents:
[ START SCOPE OF REQUEST ]
A list of Administrative Review Branch "Case Management Guide” document
titles/details were released under FOI 24/25-0142. I am requesting a copy
of the following documents from that list:
1. (Please provide the document in full) –
Document title: AAT Case Management Guide: Access for Chronic Health
Conditions
File name: NDIA-AAT CM-GDE-007-FINAL
Date Created: January 2023
Date Published: January 2023
Status: FINAL
2. (Please provide the document in full) –
Document title: AAT Case Management Guide: Capacity Building
File name: NDIA-AAT CM-GDE-011-FINAL
Date Created: July 2023
Date Published: July 2023
Status: FINAL
3. (Please provide the document in full, including any tracked changes or
comments on the draft. If this draft copy of the document has been
finalised, please provided that finalised version) –
Document title: Case Management Guide: Capacity Building
File name: NDIA-ARB-GDE-011-DRAFT
Date Created: September 2024
Status: DRAFT
4. (Please provide the document in full) –
Document title: AAT Case Management Guide: Assistive Technology (AT): Low
cost/consumables
File name: NDIA-AAT CM-GDE-017-FINAL
Date Created: January 2023
Date Published: January 2023
Status: FINAL
5. (Please provide the document in full, including any tracked changes or
comments on the draft. If this draft copy of the document has been
finalised, please provided that finalised version) –
Document title: Case Management Guide: Assistive Technology (AT): Low
cost/consumables
File name: NDIA-ARB-GDE-017-DRAFT
Date Created: September 2024
Status: DRAFT
6. (Please provide the document in full) –
Document title: AAT Case Management Guide: Disability Related Health
Supports
File name: NDIA-AAT CM-GDE-021-FINAL
Date Created: September 2024
Date Published: 10/09/2024
Status: FINAL
7. (Please provide the document in full, including any tracked changes or
comments on the draft. If this draft copy of the document has been
finalised, please provided that finalised version) –
Document title: Case Management Guide: Disability Related Health Supports
File name: NDIA-ARB-GDE-021-DRAFT
Date Created: September 2024
Status: DRAFT
8. (Please provide the document in full).
Document title: AAT Case Management Guide: Access to the NDIS
File name: NDIA-AAT CM-GDE-032-FINAL
Date Created: June 2023
Date Published: June 2023
Status: FINAL
9. (Please provide the document in full, including any tracked changes or
comments on the draft. If this draft copy of the document has been
finalised, please provided that finalised version) –
Document title: Case Management Guide: Access to the NDIS
File name: NDIA-ARB-GDE-032-DRAFT
Date Created: September 2024
Status: DRAFT
- Please ensure that you provide the most recent version of each file in
my request.
- If there are any external links within the files, please don't
deactivate them as part of your processing of the documents for release.
- I agree for the surnames and contact details of any staff to be
redacted.
[ END SCOPE OF REQUEST ]
I look forward to your response.
Kind regards,
Emily Lacey
**********************************************************************
IMPORTANT: This e-mail is for the use of the intended recipient only and
may contain information that is confidential, commercially valuable and/or
subject to legal or parliamentary privilege. If you are not the intended
recipient you are notified that any review, re-transmission, disclosure,
dissemination or other use of, or taking of any action in reliance upon,
this information is prohibited and may result in severe penalties. If you
have received this e-mail in error please notify the sender immediately
and delete all electronic and hard copies of this transmission together
with any attachments. Please consider the environment before printing this
e-mail
**********************************************************************
References
Visible links
1. mailto:[NDIA request email]
2. mailto:[NDIA request email]
6. mailto:[FOI #12331 email]
7. mailto:[NDIA request email]
8. mailto:[FOI #12331 email]
9. https://aka.ms/LearnAboutSenderIdentific...
Dear Cindy,
I agree to an extension of 30 days, and for the surnames and contact details of any staff to be redacted
Kind regards,
Emily Lacey