National Disability Insurance Agency

Part of the Social Services portfolio and a Federal authority, also called NDIA

Do not request personal information using this site. Why?

The National Disability Insurance Agency (NDIA) is an independent statutory agency, whose role is to implement the National Disability Insurance Scheme (NDIS), which will support a better life for hundreds of thousands of Australians with a significant and permanent disability and their families and carers. The National Disability Insurance Scheme will mean peace of mind for every Australian, for anyone who has or might acquire a disability.

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Eligibility Reassessment Policy
Follow up sent to National Disability Insurance Agency by AS on .

Partially successful.

Thankyou for providing the documents in relation to my request. Can you please confirm if the Eligibility checklist provided is currently in use?...
Policy on referral to Technical Advice Team/Branch
Response by National Disability Insurance Agency to AS on .

Successful.

Dear AS   Thank you for your email, A document was inadvertantly attached that did not belong to this matter. This was removed but the refence to...
NDIS: Protective Security Policy Framework (PSPF) & Cybersecurity - obligated or not?
Response by National Disability Insurance Agency to Florence on .

Partially successful.

Dear Florence Thank you for your request for information.   Please find attached correspondence and documents in relation to your request. If yo...
Internal review of a decision key metrics and statistics
Response by National Disability Insurance Agency to Robert Lavingne on .

Partially successful.

Dear Robert Lavingne   Thank you for your request for information.   Please find attached correspondence in relation to your request. If you r...
Self-managed Participants audit and compliance assessment criteria
Response by National Disability Insurance Agency to Richard Bradley on .

Successful.

Dear Mr Bradley I apologise for the delay in responding to your request. The Agency undertakes a range of compliance activities and conducts targe...
Assistance with meal prep and delivery
Response by National Disability Insurance Agency to Renee on .

Partially successful.

Dear Renee   Thank you for your below email detailing a number of questions.   Please be advised, in regards to what percentages are paid by ND...
NDIS: Only entity in the world not affected by Salesforce Global Outage? (2021)
Request to National Disability Insurance Agency by Lesley. Annotated by Florence on .

Partially successful.

That Salesforce outage: Global DNS downfall started by one engineer trying a quick fix To recap, on May 11 around 2100 UTC, a configuration change wa...
Money Spent on Private Lawyers
Response by National Disability Insurance Agency to SH on .

Partially successful.

Dear SH   Thank you for your request for information.   Please find attached correspondence and documents in relation to your request.  If you...
Risk Management at the NDIS - Frameworks, Declarations, Audits & Committes
Response by National Disability Insurance Agency to Angel on .

Partially successful.

Dear Angel   Thank you for your request for information.   Please find attached correspondence and documents in relation to your request.  If...
NDIS - "Martin wants/doesn't want"
Response by National Disability Insurance Agency to Josh on .

Successful.

Dear Josh   Thank you for your request for information.   Please find attached correspondence and documents in relation to your request.  If y...
NDIA Offsite Data Record Storage Policy and Procedures
Response by National Disability Insurance Agency to Shirley on .

Partially successful.

Dear Shirley   Thank you for your request for information.   Please find attached correspondence and documents in relation to your request.  I...
NDIS/NDIA Staff Transfer: Risk, Finance, CIO and CEO's office
Response by National Disability Insurance Agency to Gladys on .

Successful.

Dear Gladys    Thank you for your request for information.    Please find attached correspondence and document in relation to your request. If...
NDIS - Salesforce Security Vulnerability Assurance (Log4j2) post 13 Dec 21
Request to National Disability Insurance Agency by Lesley. Annotated by Lesley on .

Partially successful.

Mulesoft (a Salesforce company) was also affected, meaning API's between all connecting services to/from Salesforce, where Mulesoft is used, is also in...
NDIS staff turnover: Legal, Risk, highest department
Request to National Disability Insurance Agency by Gladys. Annotated by Gladys on .

Partially successful.

Chief Risk Officer (Risk Branch) Highest NDIS departmental annual turnover rates 2021-2022 (15.20%) 26.9% - Chief Risk Officer Group (Risk Branch) sta...
Legal and specialist services, used by the Procurement, Legal Services, and HR branches of the NDIA
Response by National Disability Insurance Agency to Lorraine on .

Partially successful.

Our reference: RQ22/01340 Agency reference: FOI 21/22-0863 Ms Lorraine Ashbourne By email: [1][FOI #8375 email] Extension of time application b...
The number of people who have had funding reduced or who have been exited from the scheme
Response by National Disability Insurance Agency to Christian on .

Partially successful.

Dear Christian   Thank you for your request for information.   Please find attached correspondence and document in relation to your request. I...
Copy of the talking points issued to all NDIA staff regarding 7 principles used to create plans
Response by National Disability Insurance Agency to Ginger Meany on .

Partially successful.

Dear Ginger Meany   Thank you for your request for information.   Please find attached correspondence and documents in relation to your reques...
NDIS - Salesforce Security Vulnerability Assurance (Log4j2)
Response by National Disability Insurance Agency to Lesley on .

Partially successful.

Dear Lesley   Thank you for your request for information.   Please find attached correspondence and document in relation to your request.  If...
More specific information about the NDIS independent assessment trials and Plena/Healthstrong
Request to National Disability Insurance Agency by Karen Reynolds. Annotated by Hector on .

Successful.

Oops
NDIS - National Security Clearance Waivers: Applications and Granted
Response by National Disability Insurance Agency to Gladys on .

Successful.

Dear Gladys   Thank you for your request for information.   Please find attached correspondence and documents in relation to your request. If...
NDIA Organisational Structure
Response by National Disability Insurance Agency to Mark on .

Successful.

Dear Mark   Thank you for your request for information.   Please find attached correspondence and documents in relation to your request.  If y...
Better customer service for partcipants from a range of backgrounds and locations
Response by National Disability Insurance Agency to Brian Cooper on .

Partially successful.

Dear Brian Cooper   Thank you for your request for information.   Please find attached documents in relation to your request.  If you require...
The number of ndis participants who have died
Response by National Disability Insurance Agency to Karen Reynolds on .

Successful.

Dear Karen Reynolds   Thank you for your request for information.   Please find attached correspondence and document in relation to your reque...
New Access requests and ongoing access eligibility teams
Response by National Disability Insurance Agency to Mark on .

Successful.

Dear Mark   Thank you for your request for information.   Please find attached correspondence and document in relation to your request.  If yo...
Access approval rate from inception
Response by National Disability Insurance Agency to Mark on .

Partially successful.

Dear Mark   Thank you for your request for information.   Please find attached correspondence and documents in relation to your request. If yo...

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