Thank you for your email to the National Disability Insurance Agency
(NDIA) Freedom of Information (FOI) team.
Please note: due to a high volume of requests, our ability to respond to
you in a timely manner may be affected. We will action your request as
soon as possible and will endeavour to process your matter within the
legislative deadlines. We may need to seek your agreement to an extension
of time. We appreciate your understanding if this is required.
Participant Information
Did you know the NDIA has other ways to access the documents and
information that we hold?

Participants, Guardians and Nominees can obtain copies of some participant
information through our National Contact Centre (NCC). For more
information about what’s available through the NCC, please contact 1800
800 110.
Please visit our [1]Access to Information webpage to find out more about
accessing information through:

* The [2]Participant Information Access (PIA) scheme
* The [3]Information Publication Scheme (IPS)
* The [4]myplace portal for participants   
* The [5]myplace portal for providers

Access to Data
You can also request data and statistics. Please visit our [6]Data and
insights webpage page for further information.
If you are able to obtain your information from a source listed above, you
can withdraw your FOI request by emailing [7][NDIA request email]

Further Information
Information about how to make an FOI request can be found on our website:
[8]Freedom of Information
Should you have a query unrelated to FOI, please contact the Agency by
email at [9][email address] or via webchat at [10]ndis.gov.au.
Alternatively, you can also contact us by phoning 1800 800 110.
Kind regards   

Freedom of Information Team 

Complaints Management & FOI Branch

General Counsel Division 

National Disability Insurance Agency 

E [11][NDIA request email]  

The NDIA acknowledges the Traditional Custodians of Country throughout
Australia and their continuing connection to land, sea and community. We
pay our respects to them and their cultures and to Elders past, present
and emerging. 

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References

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1. https://www.ndis.gov.au/about-us/policie...
https://www.ndis.gov.au/about-us/policie...
2. https://www.ndis.gov.au/about-us/policie...
https://www.ndis.gov.au/about-us/policie...
3. https://www.ndis.gov.au/about-us/policie...
https://www.ndis.gov.au/about-us/policie...
4. https://www.ndis.gov.au/participants/usi...
https://www.ndis.gov.au/participants/usi...
5. https://www.ndis.gov.au/providers/workin...
https://www.ndis.gov.au/providers/workin...
6. https://data.ndis.gov.au/
https://data.ndis.gov.au/
7. mailto:[NDIA request email]
mailto:[NDIA request email]
8. https://www.ndis.gov.au/about-us/policie...
https://www.ndis.gov.au/about-us/policie...
9. mailto:[email address]
mailto:[email address]
10. https://www.ndis.gov.au/
https://www.ndis.gov.au/
11. mailto:[NDIA request email]

Dear David Wright,

Thank you for your request of 28 August 2024, made under the Freedom of
Information Act 1982 (FOI Act), for copies of documents held by the
National Disability Insurance Agency (NDIA).

Scope of your request

You have requested access to:

         "Several times this year the Minister for the NDIS, Bill Shorten,
has made reference to "automatic top-up" of plan or funding payments.

I seek all information held by the NDIA containing:

1. Information sought by Minister Shorten or his office from the NDIA
about plan or funding top up payments, which include the word "automatic":

2. Information provided by the NDIA to Minster Shorten or his office about
plan or funding top up payments, which include the word "automatic"

Processing timeframes

The 30-day statutory period for processing your request commenced from 28
August 2024, in accordance with section 15(5)(b) of the FOI Act. A
decision from us is due to you by 27 September 2024.

Extension of time under section 15AA of the FOI Act

To prevent your application from going deemed and to preserve your
internal review rights, I am seeking your agreement to grant me a 15
day-extension of time, making the new due date 18 October 2024. I will
need your response in writing, otherwise your matter will be a deemed
refusal (section 15AC of the FOI Act).

We are required to continue processing your request and provide you with a
decision even after your matter has become deemed, however as mentioned
above, you will loose your internal review rights.

Irrelevant information

Section 22 of the FOI Act permits us to provide FOI applicants with access
to edited copies of documents with irrelevant material deleted.

Disclosure Log

Information released under the FOI Act may be published on the NDIA’s
disclosure log located on our website at [1]FOI Disclosure log |
NDIS.  The disclosure log requirement does not apply to personal
information about any person if publication of that information would be
'unreasonable'.

If you have any concerns about the publication of the information you have
requested, please contact us at [2][NDIA request email].

Action Required

Please respond to this email by 27 September 2024 advising if you agree to
the small extension sought and the removal of surnames and contact details
of NDIA

Further help

Please contact me at [3][NDIA request email] if you have any questions or need
help.

Kind Regards

Kate (KIM627)

Senior Freedom of Information Officer

Governance, Risk & Legal - Complaints Management and FOI

General Counsel Division

National Disability Insurance Agency

E [4][email address]

[5]NDIA logo

[6]LGBTIQA+ rainbow graphic

The NDIA acknowledges the Traditional Custodians of Country throughout
Australia and their continuing connection to land, sea and community. We
pay our respects to them and their cultures and to Elders past, present
and emerging.

[7]Aboriginal and Torres Strait Islander flags graphic

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