Department of Veterans' Affairs

Part of the Defence portfolio, part of the Veterans' Affairs portfolio and a Federal authority, also called DVA

Serving members of Australia's veteran and defence force communities, war widows and widowers, widows and dependants, through programs of care, rehabilitation, compensation, income support, commemoration and defence support services.

232 requests
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General Ledger (Last 5 Financial Years)
Response by Department of Veterans' Affairs to Trent Morrison-Francis on .

Successful.

Dear Ms Jones   I refer to my email sent to you on 23 June in relation to your request for access to documents held by the Department under the Fr...
FOI Request Regarding Bupa Survey for CVC Program
Response by Department of Veterans' Affairs to Brett Wilson on .

Partially successful.

Dear Mr Wilson   FOI 40556 – Statement of Reasons and Release of Documents   Please find attached the statement of reasons and documents in rel...
COVID Measures for Brisbane Office
Request to Department of Veterans' Affairs by Julie. Annotated by Brett Wilson on .

Partially successful.

They have only provided a Draft document - not an approved and signed off safety document or policy document. So they have no formally approved Covid m...
Terms of agreement & purchase order
Response by Department of Veterans' Affairs to John Smith on .

Partially successful.

Dear Mr Smith,   FOI 38197 – Decision and documents   Please find attached a statement of reasons and document bundle (comprising 14 documents...
Time taken to process claims - 2019/20
Response by Department of Veterans' Affairs to Alan ASHMORE on .

Successful.

Good afternoon Mr Ashmore,   FOI 38829   Please find attached a statement of reasons and one (1) document falling within the scope of your FOI...
What bonuses were paid & how much to DVA staff in the Governments bonuses today 5/11/2020
Response by Department of Veterans' Affairs to Rodney Kenneth Parnell on .

Successful.

Dear Mr Parnell,   Please find attached a Statement of Reasons in response to your FOI request. In particular, I would like to draw your attention...
Complements and Complaint numbers
Response by Department of Veterans' Affairs to Alan ASHMORE on .

Successful.

Dear Mr Ashmore,   Please find attached the Department’s response to FOI 38722.   Kind regards,   Famida (Position Number 62212449) Infor...
ESORT Minutes: Aug 2012; Mar 2013; May 2013 &14 Nov 2013;
Response by Department of Veterans' Affairs to Dr Susan Kellett on .

Successful.

Dear Dr Kellett,   FOI ref: 38505   On 6 October you submitted a request to the Department via FOI, seeking the following:   “…copies of t...
Number of complements and complaints - 1 July 20 to 30 September 20
Response by Department of Veterans' Affairs to Alan ASHMORE on .

Successful.

Dear Mr Ashmore,   Please find attached the Department’s response to FOI 38714.   Kind regards,   Famida (Position Number 62212449) Infor...
High impact error rates for 2019/20
Response by Department of Veterans' Affairs to Alan ASHMORE on .

Successful.

** This is an automated response. Please do not reply to this email ** IMPORTANT INFORMATION Thank you for your email. The Department will take all...
CDDA Processing History
Response by Department of Veterans' Affairs to Julie on .

Successful.

Dear Julie,   Please see attached the decision and one (1) document in relation to your request.   Kind Regards,   Tayla (Position Number...
Act of grace payments 2019/20
Response by Department of Veterans' Affairs to Alan ASHMORE on .

Successful.

Dear Mr Ashmore,   Please see attached the statement of reasons and one (1) document in relation to your FOI Internal review 38353, due 26 October...
Compensation for Defective Administration claims in 2019/20
Response by Department of Veterans' Affairs to Alan ASHMORE on .

Successful.

Dear Mr Ashmore,   Please see attached the statement of reasons and one (1) document in relation to your FOI Internal review 38355, due 26 October...
After hours counselling service 2019/20
Response by Department of Veterans' Affairs to Alan ASHMORE on .

Successful.

Dear Mr Ashmore, Please find attached a decision and a document in response to your FOI request. Kind Regards, Information Law Section Legal Service...
APOD Veteran Covenant Agreement
Response by Department of Veterans' Affairs to Janet Baker on .

Partially successful.

Dear Ms Baker,   I refer to your FOI request for access to the following:   …a copy of the agreement between APOD and the department to facilit...
Client Satisfaction Survey Sampling Methodology
Response by Department of Veterans' Affairs to Verity Pane on .

Partially successful.

Dear Verity Pane   The Department of Veterans’ Affairs (Department) has made a revised decision under section 55G of the Freedom of Information Ac...
Magic Mushrooms Spiritual Healing Ceremonies
Response by Department of Veterans' Affairs to Stuart McCarthy on .

Successful.

Dear Mr McCarthy,   Please see the attached decision letter and document bundle.   We apologise that due to an administrative error, our respon...
External legal costs in 2018/19 for AAT hearings
Request to Department of Veterans' Affairs by Alan ASHMORE. Annotated by Matthew Jensen on .

Successful.

Hey Alan... I have been waiting for nearly a year for an FOI into the total cost and breakdown of Sparke Hellmore in one AAT case of which I was Advoca...
Support given to War Widows NSW
Response by Department of Veterans' Affairs to Julie on .

Partially successful.

Good afternoon Julie,   I refer to your FOI request for the following documents:   a) for the FY2018/2019, a s 17 produced document from your f...
High impact error rate for period 1 July 2019 to 30 September 2019.
Response by Department of Veterans' Affairs to Alan ASHMORE on .

Successful.

Dear Mr Ashmore,   I refer to your FOI request for access to the following:   “… The percentage of high impact errors for the period 1 July 201...
The number of complements and complaints to DVA in 18/19
Response by Department of Veterans' Affairs to Alan ASHMORE on .

Successful.

Good morning Mr Ashmore,   FOI 31879   I refer to your FOI request for access to the following:   In DVA's Annual Report for 18/19 I note t...
Number of complaints to the Ombudsman in 18/19.
Clarification sent to Department of Veterans' Affairs by Alan ASHMORE on .

Successful.

I am responding to your email of 29 November 2019 and I wish to withdraw my request and thank you for the direction you gave so I could ascertain th...
Jan 2018 - May 2018 CLU/CCS referrals
Response by Department of Veterans' Affairs to Verity Pane on .

Partially successful.

Good morning Verity Pane, My apologies for the delay in responding to your query. I can advise that it took approximately six hours in total to compi...
Outstanding complaints lodged 28 June 2018
Response by Department of Veterans' Affairs to Alan ASHMORE on .

Successful.

Good afternoon Mr Ashmore,   FOI 30921   My apologies for the delay in providing you with the decision and documents in relation to FOI 30921....
High impact error rate for the last quarter of 2018/19.
Response by Department of Veterans' Affairs to Alan ASHMORE on .

Successful.

Good afternoon Mr Ashmore,   Please find attached Document 2 released under deferred access. Please also find attached Document 3, which contains...

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