Dear Mr Bennett

Thank you for your email of 23 September 2016 about the allocation of
public housing in the ACT.

ACT public housing is allocated strictly on the basis of need.  The
allocation process is informed by a rigorous assessment process which
includes consultation with both government and community experts and
considers multiple issues including previous tenancies and tenant
behaviour.  Every effort is made to achieve a good match for the tenant
and the receiving community, to avoid potential conflicts and to support a
successful tenancy.  Of course, from time to time, some issues do arise
but this is unavoidable. 

Housing ACT strives to ensure that tenants live in harmony in their
neighbourhoods and do not interfere with others’ quiet enjoyment of their
homes.  Where instances of anti-social behaviour arise, Housing ACT
encourages all parties to resolve issues appropriately and provides a
range of referrals to appropriate agencies such as the Conflict Resolution
Services.  All tenants are expected to meet the conditions of their
residential tenancy agreement and, where these conditions are breached,
appropriate legal action may be taken through the ACT Civil and
Administrative Tribunal.

Yours sincerely,

John

John Shevlin  |  Senior Manager

Policy and Participation | Housing and Community Services  |  ACT
Government

Phone:  02 6205 0565  |  [mobile number]  |  Email:
[email address] 

Dear Housing And Community Services ACT,

I am wondering why you give brand new public houses with more bedrooms
then required to those that trash previous houses, are in arrears, cause
neighbourhood problems which often require police intervention or are also
repeatedly ignore the housing policy of pets.

Also why you grant those renters the new house next to the people that
they used to call the police on?

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