[1]Australian Government Department of Home Affairs logo

 

IMPORTANT INFORMATION

Your email has been received by the Department of Home Affairs’ (the
Department) Freedom of Information (FOI) section.

If you have lodged a request for access to documents or amendment to
information, you will receive an acknowledgement letter within 14 days.

If your email relates to other matters then please contact the relevant
area of the Department or review the frequently asked questions below. The
mailbox is unable to respond to visa and citizenship status updates or
questions. If your query is answered by this information you will not
receive another response to your email.

Please see our website for more information on submitting a valid request
for access to information. [2]Freedom of information (homeaffairs.gov.au)

Frequently Asked Questions

Your Query General Information
If you applied [4]Our online services (homeaffairs.gov.au)
online, you can
check your visa [5]Ceremony wait times (homeaffairs.gov.au)
application status
in [3]ImmiAccount.
I want to access [6]Check visa details and conditions
my visa details (homeaffairs.gov.au)
I want to apply [7]Applying online in ImmiAccount
for a visa to (homeaffairs.gov.au)
Australia
My visa has [8]Your visa is expiring or has expired
expired (homeaffairs.gov.au)
I want to apply [9]Become a citizen (homeaffairs.gov.au)
for Australian
Citizenship or [10]Evidence of citizenship and certificates Change
access/amend my a citizenship certificate (homeaffairs.gov.au)
citizenship
details  
I want my travel [11]Requesting travel records (homeaffairs.gov.au)
records in and out
of Australia
I am having Use our [12]technical guide to troubleshoot in
technical problems [13]ImmiAccount.
lodging an
application If you are still unable to resolve your issue submit
the [14]ImmiAccount Technical Support Form
I wish to provide Provide information by [15]ImmiAccount. After you
information about submit your application, use [16]ImmiAccount to:
a visa application
or provide ·        apply for a bridging visa
information about
changes to my ·        access the My Health Declarations service
situation
·        attach documents to your online application
 
·        check the progress of your application

·        update your passport or address details

·        notify of incorrect information in your
application

Further details and instructions refer to
[17]ImmiAccount Help & Support

[18]Changes in your situation (homeaffairs.gov.au)
I have made an If you have been sent a request letter to complete
appointment for a health but are experiencing delays you can attach
health examination details of your appointment to [19]ImmiAccount. 
I want to withdraw [20]You want to withdraw an application
my visa or (homeaffairs.gov.au)
citizenship
application
I want to update [21]Changes in your situation (homeaffairs.gov.au)
my address,
contact or
passport details
Can my visa fee be Refunds can only be made in very limited
refunded? circumstances governed by legislation. 

For further information see  [22]Getting a refund
(homeaffairs.gov.au)
Visa eligibility Information on [23]visa options is available on the
query Department’s website.
Since my visa was [24]Changes in your situation (homeaffairs.gov.au)
granted I have had
a child born in
Australia
I want to lodge Find out how to provide [25]Compliments, complaints
feedback about a and suggestions
Department service

 

 

Important Notice: The content of this email is intended only for use by
the individual or entity to whom it is addressed. If you have received
this email by mistake, please advise the sender and delete the message and
attachments immediately.  This email, including attachments, may contain
confidential, sensitive, legally privileged and/or copyright information.
 

Any review, retransmission, dissemination or other use of this information
by persons or entities other than the intended recipient is prohibited. 
The Department of Home Affairs, the ABF and the National Emergency
Management Agency respect your privacy and have obligations under the
Privacy Act 1988.  

Unsolicited commercial emails MUST NOT be sent to the originator of this
email.

References

Visible links
2. https://www.homeaffairs.gov.au/access-an...
3. https://online.immi.gov.au/ola/app
4. https://immi.homeaffairs.gov.au/help-sup...
5. https://immi.homeaffairs.gov.au/citizens...
6. https://immi.homeaffairs.gov.au/visas/al...
7. https://immi.homeaffairs.gov.au/help-sup...
8. https://immi.homeaffairs.gov.au/visas/vi...
9. https://immi.homeaffairs.gov.au/citizens...
10. https://immi.homeaffairs.gov.au/citizens...
11. https://immi.homeaffairs.gov.au/entering...
12. https://immi.homeaffairs.gov.au/help-sup...
13. https://www.homeaffairs.gov.au/trav/visa...
14. https://immi.homeaffairs.gov.au/help-sup...
15. https://www.homeaffairs.gov.au/Trav/Visa...
16. https://www.homeaffairs.gov.au/trav/visa...
17. file:///tmp/chttps:/immi.homeaffairs.gov.au/help-support/applying-online-or-on-paper/online
18. https://immi.homeaffairs.gov.au/change-i...
19. https://www.homeaffairs.gov.au/trav/visa...
20. https://immi.homeaffairs.gov.au/change-i...
21. https://immi.homeaffairs.gov.au/change-i...
22. https://immi.homeaffairs.gov.au/change-i...
23. https://immi.homeaffairs.gov.au/visas/ge...
24. https://immi.homeaffairs.gov.au/change-i...
25. https://www.homeaffairs.gov.au/help-and-...

OFFICIAL: Sensitive
Personal-Privacy

24 May 2024

 

Mr John Andrew ALLAN

8 Villa Mews

KEWDALE  WA  6105

AUSTRALIA

 

Email: [email address]

 

In reply please quote:

Client Name:    John Andrew ALLAN

Date of Birth:    28 December 1972

Client ID:          49924151849

FOI Request:   FA 24/05/01495

File Number:    FA24/05/01495

 

 

Dear Mr ALLAN

Acknowledgement of Freedom of Information access request

This letter refers to an access request received by the Department of Home
Affairs (the Department) under the Freedom of Information Act 1982 (the
FOI Act) on 22 May 2024 seeking access to:

 

It has come to my attention that after more than four years, one declined
visa application and one failed appeal affirming the governments position,
that Caren Mae Manzo born 30/10/1992 Federal Judicial Review case was
dismissed by consent.

 

As a victim of contrived romance scam and former sponsor of Caren Mae
Manzo I am seeking her current visa status and any visa applications that
are being considered.

 

Your request has been allocated FOI request number FA 24/05/01495. Please
include your FOI request number in all correspondence with the Freedom of
Information (FOI) Section.

We do not provide duplicated documents

If the FOI decision-maker deems a document to be a duplicate, they will
not assess those pages as part of your FOI request. This means that if
there is a decision to release the document to you, you will receive only
one copy, even if multiple copies of that document exist.

We do not provide personal details of staff

The Department’s practice is to exclude the personal details of staff not
in the Senior Executive Service (SES), as well as the direct contact
details of SES staff contained in documents that fall within scope of an
FOI request. If you require personal details of non-SES officers or direct
contact details of SES staff, please inform us so the decision maker may
consider your request. Otherwise we will take it that you agree to that
information being excluded from the scope of your request. However, names
of staff that have previously been released in departmental correspondence
may be disclosed.

Further documentation

Identification

The Department is committed to maintaining your records to ensure that
they are not released to a person who is not entitled to receive them. To
help us do this, please provide a copy of your personal photographic
identification. This identification could include any of the following:
passport; ImmiCard or current drivers licence.

 

If you have already provided the identification documents along with your
FOI request, no further action is required by you.

 

If you anticipate any problems providing a copy of your personal
identification, please contact this office using the details provided in
the acknowledgement letter.

Third party consent

Section 47F(1) of the FOI Act provides that documents are exempt from
release where this would involve unreasonable disclosure of personal
information. If you have sought access to documents containing information
about third parties (including family members), please provide their
photographic identification (e.g. passport; ImmiCard, current drivers
licence) and consent for release of their documents to you.

 

If your request does not include information about third parties or if you
have already provided their identification documents and consent for
release along with your FOI request, no further action is required by you.

 

If you anticipate any problems or cannot obtain their photographic
identification or consent for release, you should write to this office
setting out reasons why you believe the release would not be unreasonable
or contrary to the public interest. In cases where consent cannot be
obtained, the Department may be required to consult the individual(s)
concerned under section 27A of the FOI Act prior to making an access
decision.

Authority to act

The Department is committed to maintaining records to ensure that they are
not released to a person who is not entitled to receive them. To help us
do this, please provide your signed authority for your proposed
representative or migration agent, allowing them to act on your behalf to
access the requested documents.

 

If you do not have a proposed representative or migration agent you wish
to act on your behalf for your request or you have already provided this
authority, no further action is required by you.

Timeframe to provide additional documents

Please forward these documents within 14 days of the date of this letter
to the following address:

 

Scan and email to: [1][email address]

 

Or by mail:

Freedom of Information

Department of Home Affairs

GPO Box 241

MELBOURNE  VIC  3001

 

If the documents have not been received within 14 days, a decision will be
made on your request on the basis of the information held.

Timeframe for request

The statutory timeframe provided under the FOI Act for processing requests
is a standard 30 calendar days. FOI requests will generally be processed
in the order that they are received.

 

Information regarding your review rights in relation to your request,
including processing timeframes are available at the [2]Office of the
Australian Information Commissioner (OAIC) website.

Contacting the Department

You can contact us with an enquiry by email, through our website, or by
telephone through our Global Service Centre. In Australia you can call 13
18 81 Monday to Friday 9 am to 5 pm. Our offices in or outside Australia
do not provide a walk in counter service. If we need to see you, we will
contact you to make an appointment or other arrangements. Details on
submitting the online form or contacting us, in or outside Australia, are
available on the [3]Department of Home Affairs website.

 

Yours sincerely,

 

George

Position Number: 60016820

Freedom of Information Section
Department Of Home Affairs

E: [4][email address]

 

 

 

Personal-Privacy
OFFICIAL: Sensitive

 

 

Important Notice: The content of this email is intended only for use by
the individual or entity to whom it is addressed. If you have received
this email by mistake, please advise the sender and delete the message and
attachments immediately.  This email, including attachments, may contain
confidential, sensitive, legally privileged and/or copyright information.
 

Any review, retransmission, dissemination or other use of this information
by persons or entities other than the intended recipient is prohibited. 
The Department of Home Affairs, the ABF and the National Emergency
Management Agency respect your privacy and have obligations under the
Privacy Act 1988.  

Unsolicited commercial emails MUST NOT be sent to the originator of this
email.

References

Visible links
1. mailto:[email address]
2. https://www.oaic.gov.au/freedom-of-infor...
3. http://www.homeaffairs.gov.au/
4. mailto:[email address]