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IMPORTANT INFORMATION

Your email has been received by the Department of Home Affairs Freedom of
Information (FOI) Section.

The FOI section only responds to valid FOI requests and other matters
relating to the Freedom of Information Act 1982 (the FOI Act).  Visit the
FOI Information on our Website for more information on what [1]information
can be accessed under the FOI Act 1982.

What is a valid FOI request?

A valid FOI request may be for:

- documents you previously provided to the Department as part of a visa
application

- a copy of a decision record made by the Department

- statistical information held by the Department

- papers or briefings the Department prepared.

If your email is a valid FOI request, the Department will contact you
shortly to acknowledge your request.

A valid FOI request must:

o Be in writing and state the request is for consideration under the FOI
Act.
o Have enough information for us to be able to identify the documents
you are seeking.
o Provide a physical or electronic address where we can send our
decision.

Do not send duplicate emails as this may cause longer delays in processing
times.

What is an invalid FOI request?

Invalid FOI requests may include:

- Making a visa application

- Seeking evidence of your Australian Citizenship

- Seeking information about traveling to or departing Australia.

If your email is not specific an FOI request or FOI related matter, the
FOI section will not respond.

What happens next?

Once we receive and have registered your FOI request, we will send you an
acknowledgment letter by email. Read the acknowledgment letter carefully
for further instructions.

FOI requests are generally processed in the order they are received.

We will contact you as soon as the Department has assessed your request
under the FOI Act.

We’re responding to a large volume of requests

Due to the current high volume of requests, we will not provide progress
up-dates on current FOI requests.  This is to ensure we are able to
process as many requests as possible, including yours.

If processing your request is going to take us a lot of time and because
it is large or unspecific, it may be refused.  

Still have a question or request?

If you still have a question, which has not been answered above, and which
is about the work of the Department, use our general enquiries web page

[2]https://immi.homeaffairs.gov.au/help-sup...

You may be able to resolve your enquiry faster using these other resources

We only action and respond to FOI requests that are valid under the
Freedom of Information Act 1982. You may be able to resolve your enquiry
faster by using these resources:

General information about travelling to Australia:

The Department of Home Affairs, “Entering Australia” site
[3]https://immi.homeaffairs.gov.au/entering...

·       For visa and our requirements for entry to Australia
[4]https://immi.homeaffairs.gov.au/visas/ge...

For a copy of your visa refusal or visa grant letter you should contact
the office where you lodged your visa application. 

·       To check your current visa details and conditions use the
Department’s Visa Entitlement Verification Online (VEVO) portal which can
be accessed [5]here

·       If you are experiencing technical difficulties in lodging your
visa application through ImmiAccount, submit your concerns through the
ImmiAccount Technical Support Form, which is accessible [6]here.

·       For evidence of your Australian Citizenship please refer [7]here.
The FOI Section does not process these requests.

·       For movement records or travel history complete the online
International Movement Records form [8]here. The FOI Section does not
process these requests.

·       To update your details, including your Passport details, you can
notify the Department [9]here. The FOI Section does not process these
requests.

We appreciate your feedback         

We appreciate your feedback to help improve our services.

If you would like to provide feedback to us please use our Compliments,
complaints and suggestions form.
[10]https://www.homeaffairs.gov.au/help-and-...

Thank you

Information updated 11 January 2022

Important Notice: The content of this email is intended only for use by
the individual or entity to whom it is addressed. If you have received
this email by mistake, please advise the sender and delete the message and
attachments immediately.  This email, including attachments, may contain
confidential, sensitive, legally privileged and/or copyright information.
 

Any review, retransmission, dissemination or other use of this information
by persons or entities other than the intended recipient is prohibited. 
The Department of Home Affairs and ABF respect your privacy and have
obligations under the Privacy Act 1988.  

Unsolicited commercial emails MUST NOT be sent to the originator of this
email.

References

Visible links
1. https://www.homeaffairs.gov.au/access-an...
2. https://immi.homeaffairs.gov.au/help-sup...
3. https://immi.homeaffairs.gov.au/entering...
4. https://immi.homeaffairs.gov.au/visas/ge...
5. https://immi.homeaffairs.gov.au/visas/al...
6. https://immi.homeaffairs.gov.au/help-sup...
7. https://immi.homeaffairs.gov.au/citizens...
8. https://immi.homeaffairs.gov.au/entering...
9. https://immi.homeaffairs.gov.au/change-i...
10. https://www.homeaffairs.gov.au/help-and-...

OFFICIAL: Sensitive
Personal-Privacy

In reply please quote:

FOI Request: FA 23/02/00154

File Number:  FA23/02/00154

Dear GIPABoy

I refer to your email dated 31 January 2023 in which you request access to
documents held by the Department of Home Affairs (the Department) under
the Freedom of Information Act 1982 (the FOI Act).

I am writing to advise that your request is not valid for the purposes of
section 15(2)(b) of the FOI Act in its current form, and to provide you
with an opportunity to revise your request so that it is a valid request.
This is called a ‘request consultation process’. Please respond to this
notice in one of the ways set out below.

Scope of Request

You have requested access to the following:

- number of successful visa applicants from Syrian Nationals for tourist
visa, by stream and bond amounts requested by Department.

- number of unsuccessful visa applicants from Syrian nationals for tourist
visa, by stream and grounds of refusal

Power to refuse request

Section 24 of the FOI Act provides that if the Department is satisfied
that a practical refusal reason exists in relation to a request, the
Department must undertake a consultation process with you, and if, after
that consultation process, the Department remains satisfied that the
practical refusal reason still exists, the Department may refuse to give
you access to the documents subject to the request.

Practical refusal

A practical refusal reason exists if either (or both) of the following
applies:

(a)        the work involved in the processing of the request would
substantially and unreasonably divert the resources of the Department from
its other operations

(b)        the request does not satisfy the requirement in section
15(2)(b) of the FOI Act, which requires you to provide such information
concerning the document you are seeking access to, to enable the
Department to be able to identify it.

Reasons for practical refusal

The Department has considered the scope of this request and its capacity
to conduct searches of relevance based on the current scope. It is my
preliminary view that your request, in its current form, is not specific
enough to enable the Department to identify documents in scope of your
request.

In order to process your request in a timely manner, FOI and the relevant
business area require your assistance to clarify the scope of your
request.

Please clarify the following points of the scope of your request:

The Freedom of Information Act 1982 provides the right to obtain access to
'a document of an agency'.  As such, it is not possible for the Department
to provide responses to questions under the FOI Act.

Please identify documents you require access to.

Request Consultation Process

You now have an opportunity to revise your request to enable it to
proceed.

Your request is currently not a valid request for the purposes of section
15(2)(b) of the FOI Act. As part of this practical refusal consultation,
you have 14 days to do one of the following:

•           make a revised request;

•           indicate that you do not wish to revise your request;

•           withdraw your request.

If you do not do one of the three things listed above during the
consultation period (14 days) or you do not consult the contact person
listed below during this period, the Department will deem your request to
be withdrawn.

Contact

Should you wish to revise your request or have any questions in relation
to this process, please do not hesitate to contact the FOI section at
[1][Department of Home Affairs request email]

Kind regards,

Ayesha

Position number: 60100052

Authorised FOI Officer

FOI and Records Management Branch

Legal Group

Department Of Home Affairs

E: [2][Department of Home Affairs request email]

Personal-Privacy
OFFICIAL: Sensitive

Important Notice: The content of this email is intended only for use by
the individual or entity to whom it is addressed. If you have received
this email by mistake, please advise the sender and delete the message and
attachments immediately.  This email, including attachments, may contain
confidential, sensitive, legally privileged and/or copyright information.
 

Any review, retransmission, dissemination or other use of this information
by persons or entities other than the intended recipient is prohibited. 
The Department of Home Affairs and ABF respect your privacy and have
obligations under the Privacy Act 1988.  

Unsolicited commercial emails MUST NOT be sent to the originator of this
email.

References

Visible links
1. mailto:[Department of Home Affairs request email]
2. mailto:[Department of Home Affairs request email]

OFFICIAL: Sensitive
Personal-Privacy

In reply please quote:

FOI Request: FA 23/02/00154

File Number: FA23/02/00154

Dear GIPABoy

Thank you for the response. We now confirm the scope of FOI Request FA 23/02/00154 as;

- number of successful visa applicants from Syrian Nationals lodged with the Department of Home Affairs from 1 August 2022 to 31 January 2023 for tourist visa. Please categories applications found by stream (e.g. family stream) and indicate if any bond amounts were requested by Department, and if so, the average amount of the bond amounts.

- number of unsuccessful visa applicants from Syrian nationals lodged with the Department of Home Affairs from 1 August 2022 to 31 January 2023 for tourist visa. Please categories applications found by stream (e.g. family stream) and by grounds/reasons of refusal.

Ayesha
Position number: 60100052
Authorised FOI Officer
FOI and Records Management Branch
Legal Group
Department Of Home Affairs
E: [Department of Home Affairs request email]

Personal-Privacy
OFFICIAL: Sensitive

show quoted sections

OFFICIAL

In reply please quote:

FOI Request: FA 23/02/00154

File Number: FA23/02/00154

Dear GIPABoy,

I refer to your FOI request received on 30 January 2023.

The Department has made a decision on this request. Please find attached a
decision record and any documents released under the FOI Act.  

This request has been closed in our system.

Kind Regards,

Joanne

Position Number: 60100057

Authorised Decision Maker

Department of Home Affairs

E:[1][Department of Home Affairs request email]

OFFICIAL

Important Notice: The content of this email is intended only for use by
the individual or entity to whom it is addressed. If you have received
this email by mistake, please advise the sender and delete the message and
attachments immediately.  This email, including attachments, may contain
confidential, sensitive, legally privileged and/or copyright information.
 

Any review, retransmission, dissemination or other use of this information
by persons or entities other than the intended recipient is prohibited. 
The Department of Home Affairs and ABF respect your privacy and have
obligations under the Privacy Act 1988.  

Unsolicited commercial emails MUST NOT be sent to the originator of this
email.

References

Visible links
1. mailto:[Department of Home Affairs request email]