You have emailed [1][email address]. This is an unmonitored
mailbox.

You can visit the [2]Family and Community Services website to provide
feedback, leave a comment or make a complaint.

o If you want to report suspected child abuse or neglect, call the Child
Protection Helpline on 132 111 – this line is open 24 hours a day, 7
days a week.
o If your query is about social housing or related to your tenancy, call
the Housing Contact Centre on 1800 422 322 – this line is open 24
hours a day, 7 days a week.
o If you are homeless or at risk of becoming homeless, the Link2home
telephone service can help. Call 1800 152 152 – this line is open 24
hours a day, 7 days a week.

·         If you or someone you know is experiencing domestic violence,
you can ring the Domestic Violence Line for help on 1800 656 463.

·         If you or someone you know is experiencing elder abuse, call the
NSW Elder Abuse Helpline on 1800 628 221.

o If you are interested in adoption call the Open Adoption Hotline on
1800 003 227 (9am to 4.30pm Monday to Friday) or complete an [3]Open
Adoption Hotline enquiry form.
o If you are interested in foster care please call Fostering NSW on 1800
236 783 or [4]visit the Fostering NSW website.
o For previous Housing NSW tenants who have an amount owed to them or
own an account, please call 9765 3999 > Option 3 Finance > Option 2
Accounts receivable > Option 1 Vacated.
o If you are a supplier and have an account, invoice or payment-related
query, please call 9765 3999 > Option 3 Finance.
o For legal help please call LawAccess NSW (NSW Department of Justice)
on 1300 888 529 (9am to 5pm Monday to Friday, excluding public
holidays) or visit the [5]LawAccess NSW website.
o If you have a child protection-related complaint, please call the
Complaints Line on 1800 000 164 – this line is open 9am to 4.30pm
Monday to Friday.
o If you have a social housing-related complaint, please call the
Housing Contact Centre (client feedback option) on 1800 422 322 – this
service is open 8.30am to 4.30pm Monday to Friday.

Alternatively you can contact your local [6]FACS community service centre
or [7]Housing NSW office.

If you are deaf, or have a hearing impairment or speech impairment,
contact us through the [8]National Relay Service.

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References

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2. https://www.facs.nsw.gov.au/about_us/con...
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4. http://www.fosteringnsw.com.au/
5. http://www.lawaccess.nsw.gov.au/
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7. http://www.housing.nsw.gov.au/contact-us...
8. http://relayservice.gov.au/support/train...

Hi Land and Housing Corporation GIPA team,

For your consideration and action as appropriate.

Kind regards,
Paolo

Paolo Hooke | Senior Communications Officer
Ministerial and Communication Services | Department of Communities and Justice
T 02 9716 2250 | E [email address]
A Ground Floor, 223-239 Liverpool Road, Ashfield NSW 2131
W www.facs.nsw.gov.au

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