The number of complaints received by NDIA for failure to be a Model Litigant
Dear National Disability Insurance Agency,
Please provide the number of complaints received by NDIA, during two NDIS reporting quarters of 2021, for failing to comply with Model Litigant Rules .
Please provide the breakdown numbers of Model Litigant complaints that were regarding conferences, conciliation, hearings or other (eg documentation) for the same time periods.
Please provide the breakdown of numbers of Model Litigant complaints against a) APS employed lawyers, b) contracted lawyers c) outsourced corporate law firms.
Please provide which department is responsible for addressing Model Litigant complaints.
Please provide the number of responses to NDIA that have been received from the Ombudsman regarding Model Litigant complaints for the same time periods.
Yours faithfully,
Shirley Humphris
Thank you for your email to the National Disability Insurance Agency
(NDIA) Freedom of Information (FOI) team.
If your email relates to an FOI application made under the Commonwealth
Freedom of Information Act 1982 (FOI Act), the Agency will respond to you
as soon as practicable.
This email address is for applications under the FOI Act only. The Agency
is unable to respond to non-FOI related enquiries sent to this email
address. Any correspondence received that is not an information access
request will not be responded to or forwarded.
If you are seeking to access your personal documents, please consider
submitting your request through our [1]Participant Information Access
(PIA) web-form, which will allow the matter to be processed
administratively.
Should you have a query unrelated to FOI, please contact us by emailing at
[2][email address] or via webchat at [3]NDIA Web Chat (ndis.gov.au).
Alternatively you can also contact us by phoning 1800 800 110.
If you have any questions about making an FOI request, or to enquire about
a current FOI request, please email us with your phone number and a
preferred time for us to call you, and an FOI Decision Maker will call you
back.
Kind regards
Freedom of Information team
Parliamentary, Ministerial & FOI Branch
Government
National Disability Insurance Agency
Email: [4][NDIA request email]
References
Visible links
1. https://aus01.safelinks.protection.outlo...
2. mailto:[email address]
3. https://aus01.safelinks.protection.outlo...
4. mailto:[NDIA request email]
Dear Shirley Humphris
Freedom of Information Request: Acknowledgement
Thank you for your request of 18 February 2022, made under the Freedom of
Information Act 1982 (FOI Act), for copies of documents held by the
National Disability Insurance Agency (NDIA).
Scope of your request
You have requested access to the following documents:
“Please provide the number of complaints received by NDIA, during two NDIS
reporting quarters of 2021, for failing to comply with Model Litigant
Rules .
Please provide the breakdown numbers of Model Litigant complaints that
were regarding conferences, conciliation, hearings or other (eg
documentation) for the same time periods.
Please provide the breakdown of numbers of Model Litigant complaints
against a) APS employed lawyers, b) contracted lawyers c) outsourced
corporate law firms.
Please provide which department is responsible for addressing Model
Litigant complaints.
Please provide the number of responses to NDIA that have been received
from the Ombudsman regarding Model Litigant complaints for the same time
periods.”
Processing timeframes
A 30-day statutory period for processing your request commenced from 19
February 2022, in accordance with section 15(2A)(c) of the FOI Act. You
should, therefore, expect a decision from us by 20 March 2022.
Charges
We may apply a processing charge to your request and will advise you as
soon as practicable if a charge is payable.
Disclosure Log
Information released under the FOI Act may be published on the NDIA’s
disclosure log located on our website, subject to certain exceptions.
If you have any concerns about the publication of information you have
requested, please contact us.
Further help
Please contact us at [1][NDIA request email] if you have any questions or need
help.
We will contact you using the email address you provided. Please advise if
you would prefer us to use an alternative means of contact.
Yours sincerely
Freedom of Information Officer
Parliamentary, Ministerial & FOI Branch
Government Division
National Disability Insurance Agency
E: [2][NDIA request email]
[3]cid:image001.png@01D7885F.100EE040
The NDIA acknowledges the Traditional Custodians of Country throughout
Australia and their continuing connection to land, sea and community. We
pay our respects to them and their cultures and to Elders past, present
and emerging.
References
Visible links
1. mailto:[NDIA request email]
2. mailto:[NDIA request email]
Dear Shirley Humphris
Thank you for your request for information.
We’re sorry to let you know that it’s taken us longer than expected to
process your request. This is because we are still conducting internal
consultations which are expected to return information relevant to your
request.
We are, therefore, writing to seek your agreement to a 30 day extension of
time under section 15AA of the FOI Act, making your new due date 19 April
2022.
Please let us know whether you agree by 18 March 2022.
If you don’t agree, we may need to seek an extension from the Office of
Australian Information Commissioner.
We’re sorry that it’s taken us longer than expected and we appreciate your
patience.
Please contact us at [1][NDIA request email] if you have any questions or
require help.
Kind regards
Freedom of Information Officer
Parliamentary, Ministerial and FOI Branch
Government Division
National Disability Insurance Agency
E: [2][NDIA request email]
[3]Title: NDIS delivered by the National Disability Insurance Agency
The NDIA acknowledges the Traditional Custodians of Country throughout
Australia and their continuing connection to land, sea and community. We
pay our respects to them and their cultures and to Elders past, present
and emerging.
References
Visible links
1. mailto:[NDIA request email]
2. mailto:[NDIA request email]
Dear Shirley Humphris
Thank you for your request for information.
Please find attached correspondence and document in relation to your
request. If you require these in a different format, please let us know.
Please contact us at [1][NDIA request email] if you have any questions or
require help.
Thank you.
Kind regards
Freedom of Information Officer
Parliamentary, Ministerial & FOI
Government Division
National Disability Insurance Agency
Email: [2][NDIA request email]
[3]Title: NDIS delivered by the National Disability Insurance Agency
The NDIA acknowledges the Traditional Custodians of Country throughout
Australia and their continuing connection to land, sea and community. We
pay our respects to them and their cultures and to Elders past, present
and emerging.
References
Visible links
1. mailto:[NDIA request email]
2. mailto:[NDIA request email]
Dear Applicant and FOI Contact Officer
Please see attached decision regarding the National Disability Insurance
Agency’s application for an extension of time to process FOI request FOI
21/22-1054.
Kind regards
[1][IMG] Summen Sarwar | Assistant Review and
Investigation Advisor
Investigations and Compliance
Freedom of Information Regulatory Group
Office of the Australian Information
Commissioner
GPO Box 5218 Sydney NSW 2001 |
[2]oaic.gov.au
+61 2 9284 9815 |
[3][email address]
[4][IMG] | [5][IMG] | [6][IMG] | [7]Subscribe to Information
Matters
References
Visible links
1. https://www.oaic.gov.au/
2. https://aus01.safelinks.protection.outlo...
3. mailto:[email address]
4. https://aus01.safelinks.protection.outlo...
5. https://aus01.safelinks.protection.outlo...
6. https://aus01.safelinks.protection.outlo...
7. https://www.oaic.gov.au/media-and-speech...