Standard Operating Procedure - Update Severity Tools
Dear National Disability Insurance Agency,
I would like to request an un-redacted copy of 'Standard Operating Procedure - Update Severity Tools' version 5.0.
Yours faithfully,
Gabriel
Thank you for your email to the National Disability Insurance Agency
(NDIA) Freedom of Information (FOI) team.
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Kind regards
Freedom of Information Team
Complaints Management & FOI Branch
General Counsel Division
National Disability Insurance Agency
E [11][NDIA request email]
The NDIA acknowledges the Traditional Custodians of Country throughout
Australia and their continuing connection to land, sea and community. We
pay our respects to them and their cultures and to Elders past, present
and emerging.
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Dear Gabriel,
Freedom of Information Request: Acknowledgement and Extension of time
Thank you for your request of 23 August 2024, made under the Freedom of
Information Act 1982 (FOI Act), for copies of documents held by the
National Disability Insurance Agency (NDIA).
Scope of your request
You have requested access to:
"…I would like to request an un-redacted copy of 'Standard Operating
Procedure - Update Severity Tools' version 5.0…"
Processing timeframes
A 30-day statutory period for processing your request commenced from 24
August 2024, in accordance with section 15(5)(b) of the FOI Act. You
should, therefore, expect a decision from us by 23 September 2024.
Extension of time under section 15AA of the FOI Act
We’re sorry it is going to take us longer than expected to process your
request.
We are therefore writing to seek your agreement to a 30-day extension of
time under section 15AA of the FOI Act. If you agree to this extension,
the new due date for us to make a decision on your request will be 23
October 2024.
Please note, although a 30-day extension of time has been sought, we will
endeavour to complete your request as soon as practically possible.
Please let us know whether you agree by 23 September 2024.
If you don’t agree, we may need to seek an extension of time from the
Office of the Australian Information Commissioner.
Irrelevant information
Section 22 of the FOI Act permits us to provide FOI applicants with access
to edited copies of documents with irrelevant material deleted. Can you
please contact us at [1][NDIA request email] to advise whether the surnames and
contact details of NDIA staff are irrelevant to your request?
Disclosure Log
Information released under the FOI Act may be published on the NDIA’s
disclosure log located on our website, subject to certain exceptions.
If you have any concerns about the publication of information you have
requested, please contact us.
Further help
Please contact us at [2][NDIA request email] if you have any questions or need
help.
We will contact you using the email address you provided. Please advise if
you would prefer us to use an alternative means of contact.
Kind Regards
Megan (MGP798)
Freedom of Information Officer
Governance, Risk & Legal - Complaints Management and FOI
General Counsel Division
National Disability Insurance Agency
E [3][email address]
[4]NDIA logo
[5]LGBTIQA+ rainbow graphic
The NDIA acknowledges the Traditional Custodians of Country throughout
Australia and their continuing connection to land, sea and community. We
pay our respects to them and their cultures and to Elders past, present
and emerging.
[6]Aboriginal and Torres Strait Islander flags graphic
-----Original Message-----
From: Gabriel [7][FOI #11944 email]
Sent: Friday, August 23, 2024 7:16 PM
To: foi [8][NDIA request email]
Subject: Freedom of Information request - Standard Operating Procedure -
Update Severity Tools
[You don't often get email from
[9][FOI #11944 email]. Learn why this is
important at [10]https://aka.ms/LearnAboutSenderIdentific... ]
Dear National Disability Insurance Agency,
I would like to request an un-redacted copy of 'Standard Operating
Procedure - Update Severity Tools' version 5.0.
Yours faithfully,
Gabriel
-------------------------------------------------------------------
Please use this email address for all replies to this request:
[11][FOI #11944 email]
Is [12][NDIA request email] the wrong address for Freedom of Information
requests to National Disability Insurance Agency? If so, please contact us
using this form:
[13]https://aus01.safelinks.protection.outlo...
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[14]https://aus01.safelinks.protection.outlo...
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be delayed.
If you find this service useful as an FOI officer, please ask your web
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2. mailto:[NDIA request email]
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7. mailto:[FOI #11944 email]
8. mailto:[NDIA request email]
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Dear Gabriel,
You have requested access to:
“...an un-redacted copy of 'Standard Operating Procedure - Update Severity
Tools' version 5.0...”
Could you please confirm whether you are requesting the most recent
version of the ‘Standard Operating Procedure – Update Severity Tools’ or
are you specifically requesting version 5 of this document?
It would be appreciated if you could confirm the scope of your request no
later than Monday 30 September 2024, otherwise we will continue to process
your request based on the information you have provided.
If you have any questions or concerns, please do not hesitate to contact
us at [1][email address].
Kind Regards
Kate
Senior Freedom of Information Officer
Governance, Risk & Legal - Complaints Management and FOI
General Counsel Division
National Disability Insurance Agency
E [2][email address]
[3]NDIA logo
[4]LGBTIQA+ rainbow graphic
The NDIA acknowledges the Traditional Custodians of Country throughout
Australia and their continuing connection to land, sea and community. We
pay our respects to them and their cultures and to Elders past, present
and emerging.
[5]Aboriginal and Torres Strait Islander flags graphic
-----Original Message-----
From: Gabriel <[6][FOI #11944 email]>
Sent: Saturday, September 21, 2024 10:16 AM
To: foi <[7][NDIA request email]>
Subject: Re: FOI 24/25-0234 - Your request for information -
Acknowledgement and Extension of time - Response required [SEC=OFFICIAL]
[You don't often get email from
[8][FOI #11944 email]. Learn why this is
important at [9]https://aka.ms/LearnAboutSenderIdentific... ]
Dear foi,
I agree to the extension of time.
Yours sincerely,
Gabriel
-----Original Message-----
Dear Gabriel,
Freedom of Information Request: Acknowledgement and Extension of time
Thank you for your request of 23 August 2024, made under the Freedom of
Information Act 1982 (FOI Act), for copies of documents held by the
National Disability Insurance Agency (NDIA).
Scope of your request
You have requested access to:
"…I would like to request an un-redacted copy of 'Standard Operating
Procedure - Update Severity Tools' version 5.0…"
Processing timeframes
A 30-day statutory period for processing your request commenced from 24
August 2024, in accordance with section 15(5)(b) of the FOI Act. You
should, therefore, expect a decision from us by 23 September 2024.
Extension of time under section 15AA of the FOI Act
We’re sorry it is going to take us longer than expected to process your
request.
We are therefore writing to seek your agreement to a 30-day extension of
time under section 15AA of the FOI Act. If you agree to this extension,
the new due date for us to make a decision on your request will be 23
October 2024.
Please note, although a 30-day extension of time has been sought, we will
endeavour to complete your request as soon as practically possible.
Please let us know whether you agree by 23 September 2024.
If you don’t agree, we may need to seek an extension of time from the
Office of the Australian Information Commissioner.
Irrelevant information
Section 22 of the FOI Act permits us to provide FOI applicants with access
to edited copies of documents with irrelevant material deleted. Can you
please contact us at [1][NDIA request email] to advise whether the
surnames and
contact details of NDIA staff are irrelevant to your request?
Disclosure Log
Information released under the FOI Act may be published on the NDIA’s
disclosure log located on our website, subject to certain exceptions.
If you have any concerns about the publication of information you have
requested, please contact us.
Further help
Please contact us at [2][NDIA request email] if you have any questions or
need
help.
We will contact you using the email address you provided. Please advise if
you would prefer us to use an alternative means of contact.
Kind Regards
Megan (MGP798)
Freedom of Information Officer
Governance, Risk & Legal - Complaints Management and FOI
General Counsel Division
National Disability Insurance Agency
E [3][email address]
[4]NDIA logo
[5]LGBTIQA+ rainbow graphic
The NDIA acknowledges the Traditional Custodians of Country throughout
Australia and their continuing connection to land, sea and community. We
pay our respects to them and their cultures and to Elders past, present
and emerging.
[6]Aboriginal and Torres Strait Islander flags graphic
-------------------------------------------------------------------
Please use this email address for all replies to this request:
[10][FOI #11944 email]
This request has been made by an individual using Right to Know. This
message and any reply that you make will be published on the internet.
More information on how Right to Know works can be found at:
[11]https://aus01.safelinks.protection.outlo...
Please note that in some cases publication of requests and responses will
be delayed.
If you find this service useful as an FOI officer, please ask your web
manager to link to us from your organisation's FOI page.
-------------------------------------------------------------------
**********************************************************************
IMPORTANT: This e-mail is for the use of the intended recipient only and
may contain information that is confidential, commercially valuable and/or
subject to legal or parliamentary privilege. If you are not the intended
recipient you are notified that any review, re-transmission, disclosure,
dissemination or other use of, or taking of any action in reliance upon,
this information is prohibited and may result in severe penalties. If you
have received this e-mail in error please notify the sender immediately
and delete all electronic and hard copies of this transmission together
with any attachments. Please consider the environment before printing this
e-mail
**********************************************************************
References
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2. mailto:[email address]
6. mailto:[FOI #11944 email]
7. mailto:[NDIA request email]
8. mailto:[FOI #11944 email]
9. https://aka.ms/LearnAboutSenderIdentific...
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Dear foi,
Thank you for reaching out for clarification. I would like the request to be for the most recent version.
Yours sincerely,
Gabriel
Dear Gabriel,
Thank you for your request for information.
Please find attached correspondence and documents in relation to your
request.
If you require this/these in a different format, please let us know.
Please contact us at [1][NDIA request email] if you have any questions or
require help.
Kind regards
Kate (KIM627)
Senior Freedom of Information Officer
Governance, Risk & Legal - Complaints Management and FOI
General Counsel Division
National Disability Insurance Agency
E [2][email address]
[3]NDIA logo
[4]LGBTIQA+ rainbow graphic
The NDIA acknowledges the Traditional Custodians of Country throughout
Australia and their continuing connection to land, sea and community. We
pay our respects to them and their cultures and to Elders past, present
and emerging.
[5]Aboriginal and Torres Strait Islander flags graphic
-----Original Message-----
From: Gabriel <[6][FOI #11944 email]>
Sent: Thursday, September 26, 2024 6:58 PM
To: foi <[7][NDIA request email]>
Subject: Re: FOI 24/25-0234 - Your request for information - Confirmation
of Scope [SEC=OFFICIAL]
Dear foi,
Thank you for reaching out for clarification. I would like the request to
be for the most recent version.
Yours sincerely,
Gabriel
-----Original Message-----
Dear Gabriel,
You have requested access to:
“...an un-redacted copy of 'Standard Operating Procedure - Update Severity
Tools' version 5.0...”
Could you please confirm whether you are requesting the most recent
version of the ‘Standard Operating Procedure – Update Severity Tools’ or
are you specifically requesting version 5 of this document?
It would be appreciated if you could confirm the scope of your request no
later than Monday 30 September 2024, otherwise we will continue to process
your request based on the information you have provided.
If you have any questions or concerns, please do not hesitate to contact
us at [1][email address].
Kind Regards
Kate
Senior Freedom of Information Officer
Governance, Risk & Legal - Complaints Management and FOI
General Counsel Division
National Disability Insurance Agency
E [2][email address]
[3]NDIA logo
[4]LGBTIQA+ rainbow graphic
The NDIA acknowledges the Traditional Custodians of Country throughout
Australia and their continuing connection to land, sea and community. We
pay our respects to them and their cultures and to Elders past, present
and emerging.
[5]Aboriginal and Torres Strait Islander flags graphic
-------------------------------------------------------------------
Please use this email address for all replies to this request:
[8][FOI #11944 email]
This request has been made by an individual using Right to Know. This
message and any reply that you make will be published on the internet.
More information on how Right to Know works can be found at:
[9]https://aus01.safelinks.protection.outlo...
Please note that in some cases publication of requests and responses will
be delayed.
If you find this service useful as an FOI officer, please ask your web
manager to link to us from your organisation's FOI page.
-------------------------------------------------------------------
**********************************************************************
IMPORTANT: This e-mail is for the use of the intended recipient only and
may contain information that is confidential, commercially valuable and/or
subject to legal or parliamentary privilege. If you are not the intended
recipient you are notified that any review, re-transmission, disclosure,
dissemination or other use of, or taking of any action in reliance upon,
this information is prohibited and may result in severe penalties. If you
have received this e-mail in error please notify the sender immediately
and delete all electronic and hard copies of this transmission together
with any attachments. Please consider the environment before printing this
e-mail
**********************************************************************
References
Visible links
1. mailto:[NDIA request email]
2. mailto:[email address]
6. mailto:[FOI #11944 email]
7. mailto:[NDIA request email]
8. mailto:[FOI #11944 email]
9. https://www.righttoknow.org.au/help/offi...