Request to obtain recording made by sales representative
Dear Health and Hospitals Fund Advisory Board,
I recently changed my health cover through ChooseWell and would like to obtain a copy of the recording made of the sales consultant and myself. Is this permissible and what are my rights in relation to this?
Yours faithfully,
Leanne
Dear Leanne
Thank you for your e-mail dated Friday 19 February 2016, attached below, enquiring about Freedom of Information pertaining to your private health insurance.
The Health and Hospitals Fund (HHF) was established on 1 January 2009 by the Australian Government as part of its broader nation-building infrastructure program. The HHF was established under the Nation-building Funds Act 2008 to provide funding for major health infrastructure projects. However, this fund was ceased on 29 October 2015 in accordance with the Medical Research Future Fund (MRFF) Consequential Amendments Act.
You may wish to direct your enquiry to the Private Health Insurance Ombudsman in your state/territory. The Commonwealth Private Health Insurance Ombudsman also has a number of information brochures which may be of assistance, available on the internet at: http://www.ombudsman.gov.au/publications...
Health Hospital Fund (HHF)
Capital Grants Management Branch – Heath Services Section | Grant Services Division
Australian Government Department of Health
T: 02 6289 1934 | E: [Health and Hospitals Fund Advisory Board request email]
The Department of Health acknowledges the traditional owners of country throughout Australia, and their continuing connection to land, sea and community. We pay our respects to them and their cultures, and to elders both past and present