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Request for Medical Records

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Dear Office of the Australian Information Commissioner,
1.
Are general practitioners legally obligated to share, upon request, a copy of medical records to the patient (to which they [medical records] are in regard to), including all progress notes, clinical notes, visit summaries, and all other information the general practitioner has created about, or received in regards to, the patient?

2.
Would it be unlawful for the general practitioner to unreasonably deny this request, given that it is deemed that no exceptions apply (e.g., the release of information would cause harm to the patient).

Yours faithfully,

Tarek

OAIC - FOI, Office of the Australian Information Commissioner

Your email has been received by the Office of Australian Information
Commissioner.

 

FOI requests to the OAIC

 

Please note that this email address is only used for making requests to
obtain access to a document held by the OAIC pursuant to the Freedom of
Information Act 1982 (Cth) (FOI Act). We will only action and respond to
emails making FOI requests to the OAIC. For information on how to make an
FOI request to the OAIC, and to ensure that your request complies with the
requirements of the FOI Act, please refer to the FOI page on the OAIC’s
website at:
[1]https://www.oaic.gov.au/about-us/access-...
Once your request has been assessed by the OAIC, and registered on our
system, a separate acknowledgement email will be sent to you with a
reference number.

 

The OAIC does not hold all documents of other Commonwealth government
agencies, other state government agencies, or private organisations.

 

Accordingly:

1)     if you are seeking to access documents of a particular Commonwealth
agency, you will need to make your request directly to the relevant
agency. For example, if you are requesting a copy of your visa records,
please make an FOI request and send it to the Department of Home Affairs.

2)     if you are seeking to access documents of a state or local
government agency, as each Australian state and territory also have
separate FOI legislation that governs information held by state government
agencies, please contact the relevant agency as to how to make an
application to access the documents. For example, if you are seeking
access to police report from NSW Police Force, it is governed by the
Government Information (Public Access) Act 2009 (NSW) (GIPA Act), and you
will need to contact NSW police to find out how to make a GIPA application
for the police report.

3)     if you are seeking to access documents of a private organization,
which the FOI Act does not apply to, please contact the organization
directly to find out how to access the documents you are seeking. For
example, if you are seeking to access to hospital records or your medical
centre records, please contact these organisations directly. 

 

Enquiries and other matters

 

If your email relates to any of the following, please utilise our online
forms instead, which are available at
[2]https://www.oaic.gov.au/about-us/contact...

-               Enquiry

-               Privacy  Complaint

-               Notifiable Data Breach

-               Consumer Data Right Complaint

-               FOI Complaint

-               Freedom of Information Review

-               Agency FOI Extension of Time Requests

-               Speech requests.

Notice:

The information contained in this email message and any attached files may
be confidential information, and may also be the subject of legal
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References

Visible links
1. https://www.oaic.gov.au/about-us/access-...
2. https://www.oaic.gov.au/about-us/contact...

OAIC - FOI, Office of the Australian Information Commissioner

Good afternoon Tarek,

Based on your questions below it appears that you are seeking information from the OAIC about obligations on general practitioners to share medical records.

The right to know website helps individuals make Freedom of Information requests for documents held by government agencies rather than obtaining general information. The OAIC has dedicated enquiries form for members of the public to seek information https://forms.business.gov.au/smartforms.... Could you please advise if you would like me to forward your request onto the enquiries team? Alternatively, you can submit the form using the link provided. As your query can be responded to by the enquiries team would you like to withdraw your FOI request. Could you please respond by cob on Friday 3 May 2024.

Regards,

Emily

Emily Elliott
Senior Lawyer
Office of the Australian Information Commissioner
Sydney | GPO Box 5288 Sydney NSW 2001
E [OAIC request email]

The OAIC acknowledges Traditional Custodians of Country across Australia and their continuing connection to land, waters and communities. We pay our respect to First Nations people, cultures and Elders past and present.

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OAIC - FOI, Office of the Australian Information Commissioner

1 Attachment

Our reference: FOIREQ24/00247

 

Dear Tarek

 

Freedom of Information request

 

I refer to your request for access to documents made under the Freedom of
Information Act 1982 (Cth) (FOI Act).

Your FOI request was received by the Office of the Australian Information
Commissioner (OAIC) on Sunday 21 April 2024. This means that a decision on
your FOI request is currently due on Tuesday 21 May 2024. We will advise
you if this timeframe is otherwise extended.

Scope of your request

Your FOI request is made in the following terms:

Dear Office of the Australian Information Commissioner, 1.

Are general practitioners legally obligated to share, upon request, a copy
of medical records to the patient (to which they [medical records] are in
regard to), including all progress notes, clinical notes, visit summaries,
and all other information the general practitioner has created about, or
received in regards to, the patient?

 

2.

Would it be unlawful for the general practitioner to unreasonably deny
this request, given that it is deemed that no exceptions apply (e.g., the
release of information would cause harm to the patient).

In order to process your request as efficiently as possible, I will
exclude duplicates and early parts of email streams that are captured in
later email streams from the scope of this request, unless you advise me
otherwise.

Timeframes for dealing with your request

Section 15 of the FOI Act requires the OAIC to process your request no
later than 30 days after the day we receive it. However, section 15(6) of
the FOI Act allows us a further 30 days in situations where we need to
consult with third parties about certain information, such as business
documents or documents affecting their personal privacy.

We will not identify you as the FOI applicant during any consultation
process. However, documents that are within the scope of your request that
the OAIC may need to consult third parties about may contain your personal
information.

Disclosure Log

Documents released under the FOI Act may be published online on our
disclosure log, unless they contain personal or business information that
would be unreasonable to publish.

If you would like to discuss your FOI request, please contact us on my
contact details set out below.

Yours sincerely

 

[1][IMG]   James Eaton (he/him)

Paralegal

Office of the Australian Information Commissioner

Sydney | GPO Box 5288 Sydney NSW 2001

E [2][OAIC request email]
 
The OAIC acknowledges Traditional Custodians of Country across
Australia and their continuing connection to land, waters and
communities. We pay our respect to First Nations people,
cultures and Elders past and present.  

 

[3]Subscribe to Information Matters

 

 

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We don't know whether the most recent response to this request contains information or not – if you are Tareq please sign in and let everyone know.