Thank you for contacting the National Disability Insurance Agency (NDIA).

Freedom of Information

If your message is a request for access to documents under the
Freedom of Information Act 1982 (FOI Act), we will acknowledge it within
14-days of receipt.  We may be in touch with you sooner if your request is
too large or vague.

We are committed to processing all requests as quickly as possible.  We
will keep in regular contact with you, especially if there's any delay in
making a decision.

Further information about FOI is available on our website:
[1]https://www.ndis.gov.au/about-us/policie...

Please contact us at [2][NDIA request email] if you have any questions or
require help.

Participant Information Access

If you are an NDIS participant and you are seeking access to your own
personal information, you can make a request online under our Participant
Information Access (PIA) process.

To make a request, please complete our online request form:
[3]https://www.ndis.gov.au/about-us/policie...

Please contact us at [4][email address] if you have any
questions or require help.

Other enquiries

If your message is for something else, you should direct it to
[5][email address].

If your message is received outside our business hours of 9am to 5pm
(AEST), Monday to Friday or on a public holiday, we will action it on the
next business day.

If your message is urgent, you can call our National Conact Centre on 1800
800 110.

Warm regards

NDIA FOI Team
Email: [6][email address]

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IMPORTANT: This e-mail is for the use of the intended recipient only and
may contain information that is confidential, commercially valuable and/or
subject to legal or parliamentary privilege. If you are not the intended
recipient you are notified that any review, re-transmission, disclosure,
dissemination or other use of, or taking of any action in reliance upon,
this information is prohibited and may result in severe penalties. If you
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and delete all electronic and hard copies of this transmission together
with any attachments. Please consider the environment before printing this
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References

Visible links
1. https://www.ndis.gov.au/about-us/policie...
2. mailto:[NDIA request email]
3. https://www.ndis.gov.au/about-us/policie...
4. mailto:[email address]
5. mailto:[email address]
6. mailto:[email address]

hide quoted sections

Dear Michelle O’Brien

Freedom of Information Request: Acknowledgement

Thank you for your correspondence under the Freedom of Information Act
1982 (FOI Act) for copies of documents held by the National Disability
Insurance Agency (NDIA), which was received by the NDIA via the FOI inbox
on 21 August 2021.

Scope of your request

You have requested access to the following documents about the National
Disability Insurance Scheme (NDIS):

“…any informations on policies, procedures, memos, emails, actuarial data
that pertain to the idea of primary and seconday [sic]
disablity's/imparments [sic]. how the idea of primpary [sic] and seconday
[sic] imarment/disablity [sic] came to being a part of the planning
meeting structure  and how this relates to funding of a participant who
has access to the scheeme [sic]. I also want to see any emails, policys
[sic], procedures and memos that relate to how the NDIA views the funding
of primary and seconday [sic] imparments [sic] relates the [sic] the NDIA
act.”

Unless you advise otherwise, we will take it that you agree to the names
and contact details of NDIA staff being excluded from the scope of your
request (that is, the information will be treated as irrelevant).

Processing timeframes

A 30-day statutory period for processing your request commenced from 22
August 2021, in accordance with section 15(2A)(c). You should, therefore,
expect a decision from us by 20 September 2021.

The period may be extended if we need to consult with third parties or for
other reasons. We will advise you if this happens.

Charges

We may apply a processing charge to your request and will advise you as
soon as practicable if a charge is payable.

Disclosure Log

Information released under the FOI Act may be published on the NDIA’s
disclosure log located on our website, subject to certain exceptions.

If you have any concerns about the publication of information you have
requested, please contact us.

Further help

Please contact us at [1][NDIA request email] if you have any questions or need
help.

We will contact you using the email address you provided. Please advise if
you would prefer us to use an alternative means of contact.

Yours sincerely

Freedom of Information Officer

Parliamentary, Ministerial and FOI Branch

Government Division

National Disability Insurance Agency

E: [2][NDIA request email]

[3]Title: NDIS delivered by the National Disability Insurance Agency

**********************************************************************
IMPORTANT: This e-mail is for the use of the intended recipient only and
may contain information that is confidential, commercially valuable and/or
subject to legal or parliamentary privilege. If you are not the intended
recipient you are notified that any review, re-transmission, disclosure,
dissemination or other use of, or taking of any action in reliance upon,
this information is prohibited and may result in severe penalties. If you
have received this e-mail in error please notify the sender immediately
and delete all electronic and hard copies of this transmission together
with any attachments. Please consider the environment before printing this
e-mail
**********************************************************************

References

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2. mailto:[NDIA request email]

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Dear Michelle O’Brien

Thank you for your request for information.

We are writing to help you to narrow the scope of your request because at
this stage it appears to be too large.

Scope of your request

You have requested access to:

“…any informations [sic] on policies, procedures, memos, emails, actuarial
data that pertain to the idea of primary and seconday [sic]
disablity's/imparments [sic]. how the idea of primpary [sic] and seconday
[sic] imarment/disablity [sic] came to being a part of the planning
meeting structure  and how this relates to funding of a participant who
has access to the scheeme [sic]. I also want to see any emails, policys
[sic], procedures and memos that relate to how the NDIA views the funding
of primary and seconday [sic] imparments [sic] relates the [sic] the NDIA
act.”

In order for your request to meet the requirements of the FOI Act, it must
provide enough information about the documents you are seeking to enable
us to locate them.

Based on the description you have provided, we are unable to ascertain the
specific documents you are seeking in order to continue to undertake
searches. We therefore seek your assistance in narrowing the scope of your
request.

You may for instance, wish to provide us with the following information:

1.     Specific document types you are seeking access to

2.     A date-range for the documents sought

3.     Further information around the subject matter of your request for
information

Extension of time

In addition, we’re sorry to let you know that it’s taken us longer than
expected to process your request.  This is because of the large number of
business areas that have to be consulted for the processing of your
request, due to its broad scope. Unfortunately, delays have also occurred
due to COVID-19 lockdowns which are having a significant impact on staff
and agency operations.

We are therefore writing to seek your agreement to a 30 day extension of
time under section 15AA of the FOI Act, making 20 October 2021 the new due
date to provide you a decision on access. 

Next steps

Please provide us with further advice surrounding the scope of your
request and whether you agree to the above extension of time by 5pm 14
September 2021. 

If you don’t agree, we may need to seek an extension from the Office of
Australian Information Commissioner.

Please contact us at [1][NDIA request email] if you have any questions or
require help.

Kind regards

Freedom of Information Officer

Parliamentary, Ministerial and FOI Branch

Government Division

National Disability Insurance Agency

E: [2][NDIA request email]

[3]cid:image001.png@01D79A5D.6B39B8E0

**********************************************************************
IMPORTANT: This e-mail is for the use of the intended recipient only and
may contain information that is confidential, commercially valuable and/or
subject to legal or parliamentary privilege. If you are not the intended
recipient you are notified that any review, re-transmission, disclosure,
dissemination or other use of, or taking of any action in reliance upon,
this information is prohibited and may result in severe penalties. If you
have received this e-mail in error please notify the sender immediately
and delete all electronic and hard copies of this transmission together
with any attachments. Please consider the environment before printing this
e-mail
**********************************************************************

References

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1. mailto:[NDIA request email]
2. mailto:[NDIA request email]

hide quoted sections

Dear Michelle O’Brien

Freedom of Information request — Request consultation process

Thank you for your correspondence of 21 August 2021, in which you
requested access under the Freedom of Information Act 1982 (FOI Act) to
documents held by the National Disability Insurance Agency (NDIA).

Scope of your request

You have requested access to documents about the National Disability
Insurance Scheme (NDIS). Specifically, you requested access to:

“…any informations on policies, procedures, memos, emails, actuarial data
that pertain to the idea of primary and seconday [sic]
disablity's/imparments [sic]. how the idea of primpary [sic] and seconday
[sic] imarment/disablity [sic] came to being a part of the planning
meeting structure  and how this relates to funding of a participant who
has access to the scheeme [sic]. I also want to see any emails, policys
[sic], procedures and memos that relate to how the NDIA views the funding
of primary and seconday [sic] imparments [sic] relates the [sic] the NDIA
act.”

Practical refusal

I am authorised to make decisions under the FOI Act.

I am writing to advise that your request does not provide enough
information about the documents you are seeking access to, and in its
current form is likely to result in a substantial and unreasonable
diversion of resources. This is called a ‘practical refusal reason’ under
section 24AA of the FOI Act.

On this basis, I intend to refuse your request. However, before I make a
final decision, I am writing to provide you with an opportunity to revise
your request. This is called a ‘request consultation process’ as set out
under section 24AB of the FOI Act. You have 14 days to respond to this
notice in one of the ways set out below.

Why I intend to refuse your request

On 13 September 2021, we advised you that your request did not satisfy
section 15(2)(b) of the FOI Act, as the terms of your request were too
broad. We sought further information from you about the documents you were
requesting, however you did not respond.

Request consultation process

You now have an opportunity to revise your request to enable it to
proceed.

Revising your request can mean narrowing the scope of the request to make
it more manageable or explaining in more detail the documents you wish to
access. For example, by providing more specific information about exactly
what documents you are interested in, the NDIA will be able to pinpoint
the documents more quickly and avoid using excessive resources to process
documents you are not interested in.

To reduce the scope of your request, you might like to consider:

·       Providing us with the specific document types you are seeking
access to

·       A date-range for the documents sought

·       Further detail around the subject matter of your request for
information

You have 14 days from the date you receive this letter to contact me and
do one of the following:

a.     withdraw your request;

b.     make a revised request; or

c.     indicate that you do not wish to revise the request.

During this period, you are welcome to seek assistance to revise your
request. If you revise your request in a way that adequately addresses the
practical refusal reason outlined above, we will recommence processing it.

Please note that the time taken to consult with you regarding the scope of
your request is not taken into account for the purposes of the timeframe
for processing your request.

You can contact me by email at [1][NDIA request email]

If you do not contact me within this period, that is by 5:00pm 1 October
2021, your FOI request will be taken to have been withdrawn under
subsection 24AB(7) and will not be dealt with any further.

Please do not hesitate to contact me if you have any questions.

Yours sincerely

Rafaela

A/g Assistant Director FOI

Parliamentary, Ministerial and FOI Branch

Government Division

National Disability Insurance Agency

E: [2][NDIA request email]

[3]cid:image001.png@01D79A5D.6B39B8E0

**********************************************************************
IMPORTANT: This e-mail is for the use of the intended recipient only and
may contain information that is confidential, commercially valuable and/or
subject to legal or parliamentary privilege. If you are not the intended
recipient you are notified that any review, re-transmission, disclosure,
dissemination or other use of, or taking of any action in reliance upon,
this information is prohibited and may result in severe penalties. If you
have received this e-mail in error please notify the sender immediately
and delete all electronic and hard copies of this transmission together
with any attachments. Please consider the environment before printing this
e-mail
**********************************************************************

References

Visible links
1. mailto:[NDIA request email]
2. mailto:[NDIA request email]

hide quoted sections

Thank you for contacting the National Disability Insurance Agency (NDIA).

Freedom of Information

If your message is a request for access to documents under the
Freedom of Information Act 1982 (FOI Act), we will acknowledge it within
14-days of receipt.  We may be in touch with you sooner if your request is
too large or vague.

We are committed to processing all requests as quickly as possible.  We
will keep in regular contact with you, especially if there's any delay in
making a decision.

Further information about FOI is available on our website:
[1]https://www.ndis.gov.au/about-us/policie...

Please contact us at [2][NDIA request email] if you have any questions or
require help.

Participant Information Access

If you are an NDIS participant and you are seeking access to your own
personal information, you can make a request online under our Participant
Information Access (PIA) process.

To make a request, please complete our online request form:
[3]https://www.ndis.gov.au/about-us/policie...

Please contact us at [4][email address] if you have any
questions or require help.

Other enquiries

If your message is for something else, you should direct it to
[5][email address].

If your message is received outside our business hours of 9am to 5pm
(AEST), Monday to Friday or on a public holiday, we will action it on the
next business day.

If your message is urgent, you can call our National Conact Centre on 1800
800 110.

Warm regards

NDIA FOI Team
Email: [6][email address]

**********************************************************************
IMPORTANT: This e-mail is for the use of the intended recipient only and
may contain information that is confidential, commercially valuable and/or
subject to legal or parliamentary privilege. If you are not the intended
recipient you are notified that any review, re-transmission, disclosure,
dissemination or other use of, or taking of any action in reliance upon,
this information is prohibited and may result in severe penalties. If you
have received this e-mail in error please notify the sender immediately
and delete all electronic and hard copies of this transmission together
with any attachments. Please consider the environment before printing this
e-mail
**********************************************************************

References

Visible links
1. https://www.ndis.gov.au/about-us/policie...
2. mailto:[NDIA request email]
3. https://www.ndis.gov.au/about-us/policie...
4. mailto:[email address]
5. mailto:[email address]
6. mailto:[email address]

hide quoted sections

Dear Michelle O’Brien

Thank you for your correspondence.

We confirm that your request for an extension of 30 days to respond to the
request consultation process has been granted, in accordance with section
24AB(5) of the FOI Act.

This means that you now have until 5:00pm on 17 October 2021 to do one of
the following:

a.     withdraw your request;

b.     make a revised request; or

c.     indicate that you do not wish to revise the request.

If you do not contact me within this period, your FOI request will be
taken to have been withdrawn under subsection 24AB(7) and will not be
dealt with any further.

Please do not hesitate to contact me at [1][NDIA request email] if you have any
questions.

Yours sincerely

Freedom of Information Officer
Parliamentary, Ministerial & FOI Branch

Government Division

National Disability Insurance Agency

E [2][NDIA request email]
[3]Title: NDIS delivered by the National Disability Insurance Agency

The NDIA acknowledges the Traditional Custodians of Country throughout
Australia and their continuing connection to land, sea and community. We
pay our respects to them and their cultures and to Elders past, present
and emerging. 

**********************************************************************
IMPORTANT: This e-mail is for the use of the intended recipient only and
may contain information that is confidential, commercially valuable and/or
subject to legal or parliamentary privilege. If you are not the intended
recipient you are notified that any review, re-transmission, disclosure,
dissemination or other use of, or taking of any action in reliance upon,
this information is prohibited and may result in severe penalties. If you
have received this e-mail in error please notify the sender immediately
and delete all electronic and hard copies of this transmission together
with any attachments. Please consider the environment before printing this
e-mail
**********************************************************************

References

Visible links
1. mailto:[NDIA request email]
2. mailto:[NDIA request email]

hide quoted sections

Thank you for contacting the National Disability Insurance Agency (NDIA).

Freedom of Information

If your message is a request for access to documents under the
Freedom of Information Act 1982 (FOI Act), we will acknowledge it within
14-days of receipt.  We may be in touch with you sooner if your request is
too large or vague.

We are committed to processing all requests as quickly as possible.  We
will keep in regular contact with you, especially if there's any delay in
making a decision.

Further information about FOI is available on our website:
[1]https://www.ndis.gov.au/about-us/policie...

Please contact us at [2][NDIA request email] if you have any questions or
require help.

Participant Information Access

If you are an NDIS participant and you are seeking access to your own
personal information, you can make a request online under our Participant
Information Access (PIA) process.

To make a request, please complete our online request form:
[3]https://www.ndis.gov.au/about-us/policie...

Please contact us at [4][email address] if you have any
questions or require help.

Other enquiries

If your message is for something else, you should direct it to
[5][email address].

If your message is received outside our business hours of 9am to 5pm
(AEST), Monday to Friday or on a public holiday, we will action it on the
next business day.

If your message is urgent, you can call our National Conact Centre on 1800
800 110.

Warm regards

NDIA FOI Team
Email: [6][email address]

**********************************************************************
IMPORTANT: This e-mail is for the use of the intended recipient only and
may contain information that is confidential, commercially valuable and/or
subject to legal or parliamentary privilege. If you are not the intended
recipient you are notified that any review, re-transmission, disclosure,
dissemination or other use of, or taking of any action in reliance upon,
this information is prohibited and may result in severe penalties. If you
have received this e-mail in error please notify the sender immediately
and delete all electronic and hard copies of this transmission together
with any attachments. Please consider the environment before printing this
e-mail
**********************************************************************

References

Visible links
1. https://www.ndis.gov.au/about-us/policie...
2. mailto:[NDIA request email]
3. https://www.ndis.gov.au/about-us/policie...
4. mailto:[email address]
5. mailto:[email address]
6. mailto:[email address]

hide quoted sections

Dear Michelle O’Brien

Thank you for your request for information.

Please find attached correspondence in relation to your request. If you
require these in a different format, please let us know.

Please contact us at [1][NDIA request email] if you have any questions or
require help.

Thank you.

Kind regards

Freedom of Information Officer
Parliamentary, Ministerial & FOI Branch

Government Division

National Disability Insurance Agency

E [2][NDIA request email]
[3]Title: NDIS delivered by the National Disability Insurance Agency

The NDIA acknowledges the Traditional Custodians of Country throughout
Australia and their continuing connection to land, sea and community. We
pay our respects to them and their cultures and to Elders past, present
and emerging. 

**********************************************************************
IMPORTANT: This e-mail is for the use of the intended recipient only and
may contain information that is confidential, commercially valuable and/or
subject to legal or parliamentary privilege. If you are not the intended
recipient you are notified that any review, re-transmission, disclosure,
dissemination or other use of, or taking of any action in reliance upon,
this information is prohibited and may result in severe penalties. If you
have received this e-mail in error please notify the sender immediately
and delete all electronic and hard copies of this transmission together
with any attachments. Please consider the environment before printing this
e-mail
**********************************************************************

References

Visible links
1. mailto:[NDIA request email]
2. mailto:[NDIA request email]

hide quoted sections