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IMPORTANT INFORMATION

 

Your email has been received by the Department of Home Affairs Freedom of
Information (FOI) Section. Please note that we will only action and
respond to FOI requests and other matters relating to the Freedom of
Information Act 1982.

 

If your email is a valid FOI request, the Department will contact you
shortly to acknowledge your request. Please do not send duplicate emails
as this may cause delays in processing times.

 

For matters not relating to the Freedom of Information Act 1982, please
refer to the information below to assist in the resolution of your
enquiry.

 

General information regarding travelling to Australia

Information for visitors to Australia can be found [1]here.

Information regarding potential visa options can be found [2]here.

 

Updating your details once a visa has been granted, including minor
corrections to date of birth and name

The Department has an administrative process for minor corrections to date
of birth or name due to client error (such an a typographical error in an
online application) where the visa application has already been finalised.

You can update your details online if your application is available in
ImmiAccount. Go to the Department’s website [3]here.
Alternatively, you can complete a form 929, which can be found [4]here.
The completed form and attachments should be sent by email to
[5][email address]. This form will not be actioned by the FOI
Section.

Request for a copy of your Visa Refusal or Visa Grant letter

If you have lost or misplaced correspondence regarding your Visa Refusal
or Visa Grant, or you wish to confirm the authenticity of your Visa
Refusal or Visa Grant, you should contact the office where you lodged your
visa application. 

Details of our offices located around the world can be found [6]here.

 

Queries regarding your current Visa status

You can check your visa details and conditions on the Department’s Visa
Entitlement Verification Online (VEVO) portal.  If you do not have the
necessary reference numbers to access the VEVO portal, you should contact
the office where you lodged your visa application for further information.

 

Refund of Visa fees

If you are seeking a refund of fees associated with your Visa, you should
contact the office where you lodged your visa application.  Details of our
offices located around the world can be found [7]here.

 

Making a Visa application

Registered migration agents are authorised to provide immigration advice
or assistance, including advice regarding the lodgement of visa
applications. Further information on migration agents may be found
[8]here.  Please note that the Department is unable to assist you in this
regard.

 

If you are experiencing technical difficulties in lodging your visa
application through ImmiAccount, you should submit your concerns through
the ImmiAccount Technical Support Form, which is accessible [9]here.

 

Australian Citizenship

If you are seeking evidence of your Australian Citizenship, you should
complete Form 119, which can be found [10]here.  Details on where to send
your completed form may be found on page 8 of the Form.  This form will
not be actioned by the FOI Section.

 

Information on how to apply for Australian citizenship, information for
Australian citizens and Australian Citizenship Day can be found [11]here.

 

Movement Records/Travel History

If you are seeking evidence of your own travel movements/history you
should complete Form 1359, which can be found [12]here. Details on where
to send your request may be found on page 1 and 2 of the Form. This
request will not be actioned by the FOI Section.

 

Superannuation – Evidence of Immigration Status

If you are seeking evidence of your own immigration status for
superannuation purposes, you should complete Form 1194, which can be found
[13]here. Details on where to send your completed form may be found on
page 1 of the Form. This request will not be actioned by the FOI Section.

 

Update Passport Details

Information on how to update your address or passport details can be found
[14]here.

 

Notification of Change in Circumstances

If you have lodged a visa application and your circumstances have changed,
you should submit [15]Form 1022 to the office where you lodged your visa
application. Details of our offices located around the world can be found
[16]here. The FOI Section does not process these forms. 

 

Notification of incorrect answers

If you wish to correct answers that you have provided to the Department
either:

·         in a visa application

·         on a passenger card or

·         in response to a notice given to you by the Department inviting
you to comment on possible non-compliance with an obligation to correct
incorrect information

You should submit [17]Form 1023 to the Department. Details of our offices
located around the world can be found [18]here. The FOI Section does not
process these forms. 

 

Duty Free concessions

Information relating to duty free concessions can be found [19]here.

 

General Enquiries

If you have a question, which has not been answered above, and which is
about visa, citizenship, travel or trade, including bringing goods in and
out of Australia, please refer to our general enquiries web form [20]here.

 

 

Thank you

 

Information updated 13 November 2018

 

Important Notice: The content of this email is intended only for use by
the individual or entity to whom it is addressed. If you have received
this email by mistake, please advise the sender and delete the message and
attachments immediately.  This email, including attachments, may contain
confidential, sensitive, legally privileged and/or copyright information.
 

Any review, retransmission, dissemination or other use of this information
by persons or entities other than the intended recipient is prohibited. 
The Department of Home Affairs and ABF respect your privacy and have
obligations under the Privacy Act 1988.  

Unsolicited commercial emails MUST NOT be sent to the originator of this
email.

References

Visible links
1. http://www.border.gov.au/Trav/Visi
2. http://www.border.gov.au/Trav/Visa-1
3. http://www.homeaffairs.gov.au/immiaccount
4. https://immi.homeaffairs.gov.au/form-lis...
5. mailto:[email address]
6. http://www.border.gov.au/about/contact/o...
7. http://www.border.gov.au/about/contact/o...
8. https://www.mara.gov.au/
9. https://www.border.gov.au/Trav/Visa/Immi...
10. http://www.border.gov.au/Forms/Documents...
11. http://www.border.gov.au/Trav/Citi
12. http://www.border.gov.au/FormsAndDocumen...
13. http://www.border.gov.au/Forms/Documents...
14. http://www.border.gov.au/Lega/Lega/Form/...
15. http://www.border.gov.au/Forms/Documents...
16. http://www.border.gov.au/about/contact/o...
17. http://www.border.gov.au/Forms/Documents...
18. http://www.border.gov.au/about/contact/o...
19. http://www.border.gov.au/Trav/Ente/Duty-...
20. http://www.border.gov.au/about/contact/m...

UNCLASSIFIED

In reply please quote:

FOI Request:       FA 19/07/01244

File Number:       OBJ2019/43048 

Dear Mr Tucks

Acknowledgement of Freedom of Information Access request

I refer to your correspondence received on 18 July 2019 seeking access to
documents held by the Department of Home Affairs (the Department) under
the Freedom of Information Act 1982 (the FOI Act).

You have requested access to the following:

Requesting for communication, briefs, memorandum, statistical summary or
any document of the same nature, electronic or otherwise, that contain the
following:

1)        Number of approved citizenship applications from the City of
Greater Geelong for January 2019 - July 2019

2)        Number of approved citizenship applications that were invited
for ceremony at the City of Greater Geelong for January 2019 - July 2019

3)        Number of approved citizenship applications for the year 2019
that is from the City of Greater Geelong, as of July 2019

4)        Number of approved citizenship applicants for the year 2019 that
were invited for ceremony, as of July 2019

5)        Redacted communication (electronic or otherwise) between the
City of Greater Geelong and the Department of Home Affairs from January
2019 to July 2019 that contains the number of approved citizenship
applicants invited to attend the citizenship ceremony in the City of
Greater Geelong for the following citizenship ceremony dates proposed by
the city of Greater Geelong Council:

26 January
25 February
25 March
29 April
20 May
1 July
29 July
26 August
17 September
28 October

For print documents, please provide the scanned copy.

Your request was received by the Department on 18 July 2019 and has been
allocated FOI request number FA 19/07/01244. Please include your FOI
request number in all correspondence with the Freedom of Information
Section.

Timeframe for receiving your decision

The statutory timeframe for processing a request is 30 days from the date
upon which your application was received by the Department.

Exclusion of non-SES staff personal details and SES telephone contact
details

The Department’s policy is to exclude the personal details of officers not
in the Senior Executive Service (SES), as well as the mobile and work
telephone numbers of SES staff, contained in documents that fall within
scope of an FOI request. If you require names and contact details of
non-SES officers, or direct telephone numbers of SES staff, please inform
us so the decision maker may consider your request. Otherwise we will take
it that you agree to that information being excluded from the scope of
your request.

Publication of document

Where documents are released to you in response to your request, the
Department may be required to publish these documents on its website
within 10 working days in accordance with section 11C of the FOI Act.
Publication will not be required where the documents contain personal or
business affairs information.

Contacting the FOI Section

Should you wish to discuss your request you may contact the FOI Section at
[DIBP request email].

 

FOI Officer | FOI and Records Management Branch

National Office

Productivity and Compliance Division | Corporate and Enabling Group

Department of Home Affairs

 

UNCLASSIFIED

 

Important Notice: The content of this email is intended only for use by
the individual or entity to whom it is addressed. If you have received
this email by mistake, please advise the sender and delete the message and
attachments immediately.  This email, including attachments, may contain
confidential, sensitive, legally privileged and/or copyright information.
 

Any review, retransmission, dissemination or other use of this information
by persons or entities other than the intended recipient is prohibited. 
The Department of Home Affairs and ABF respect your privacy and have
obligations under the Privacy Act 1988.  

Unsolicited commercial emails MUST NOT be sent to the originator of this
email.

UNCLASSIFIED

In reply please quote:

FOI Request:       FA 19/07/01244

File Number:       OBJ2019/43048 

Dear Mr Tucks

In regards to the scope of your FOI request, where you have requested:

Requesting for communication, briefs, memorandum, statistical summary or
any document of the same nature, electronic or otherwise, that contain the
following:

 

1.    Number of approved citizenship applications from the City of Greater
Geelong for January 2019 - July 2019 -, is this asking for the number of
people who were waiting to attend a ceremony at the City of Greater
Geelong Council as at 21 July 2019 (most recent available data), whose
applications were approved from 1 January 2019 to 21 July 2019? Or, is
this request simply asking for the number of people living within the
Council area who had applications approved, regardless of whether or not
they did/are not going to attend a ceremony at the Council?

2.    Number of approved citizenship applications that were invited for
ceremony at the City of Greater Geelong for January 2019 - July 2019

3.    Number of approved citizenship applications for the year 2019 that
is from the City of Greater Geelong, as of July 2019 this is the same as
Point 1

4.    Number of approved citizenship applicants for the year 2019 that
were invited for ceremony, as of July 2019 – is this only for City of
Greater Geelong, as in Point 2 or ceremonies undertaken at a venue outside
the City of Greater Geelong?

5.    Redacted communication (electronic or otherwise) between the City of
Greater Geelong and the Department of Home Affairs from January 2019 to
July 2019 that contains the number of approved citizenship applicants
invited to attend the citizenship ceremony in the City of Greater Geelong
for the following citizenship ceremony dates proposed by the city of
Greater Geelong Council:

26 January
25 February
25 March
29 April
20 May
1 July
29 July
26 August
17 September
28 October

Please respond by close of business Wednesday 31 August 2019.

 

 

Kind Regards

 

 

FOI Officer

FOI and Records Management Branch | Productivity and Compliance Division

Corporate and Enabling Group
Department of Home Affairs

 

E: [1][DIBP request email]

 

 

 

UNCLASSIFIED

 

From: FOI
Sent: Thursday, 25 July 2019 12:08 PM
To: '[FOI #5522 email]'
<[2][FOI #5522 email]>
Subject: HPRM: Acknowledgement – FOI request FA 19/07/01244
[SEC=UNCLASSIFIED]

 

UNCLASSIFIED

In reply please quote:

FOI Request:       FA 19/07/01244

File Number:       OBJ2019/43048 

Dear Mr Tucks

Acknowledgement of Freedom of Information Access request

I refer to your correspondence received on 18 July 2019 seeking access to
documents held by the Department of Home Affairs (the Department) under
the Freedom of Information Act 1982 (the FOI Act).

You have requested access to the following:

Requesting for communication, briefs, memorandum, statistical summary or
any document of the same nature, electronic or otherwise, that contain the
following:

1)    Number of approved citizenship applications from the City of Greater
Geelong for January 2019 - July 2019

2)        Number of approved citizenship applications that were invited
for ceremony at the City of Greater Geelong for January 2019 - July 2019

3)        Number of approved citizenship applications for the year 2019
that is from the City of Greater Geelong, as of July 2019

4)        Number of approved citizenship applicants for the year 2019 that
were invited for ceremony, as of July 2019

5)        Redacted communication (electronic or otherwise) between the
City of Greater Geelong and the Department of Home Affairs from January
2019 to July 2019 that contains the number of approved citizenship
applicants invited to attend the citizenship ceremony in the City of
Greater Geelong for the following citizenship ceremony dates proposed by
the city of Greater Geelong Council:

26 January
25 February
25 March
29 April
20 May
1 July
29 July
26 August
17 September
28 October

For print documents, please provide the scanned copy.

Your request was received by the Department on 18 July 2019 and has been
allocated FOI request number FA 19/07/01244. Please include your FOI
request number in all correspondence with the Freedom of Information
Section.

Timeframe for receiving your decision

The statutory timeframe for processing a request is 30 days from the date
upon which your application was received by the Department.

Exclusion of non-SES staff personal details and SES telephone contact
details

The Department’s policy is to exclude the personal details of officers not
in the Senior Executive Service (SES), as well as the mobile and work
telephone numbers of SES staff, contained in documents that fall within
scope of an FOI request. If you require names and contact details of
non-SES officers, or direct telephone numbers of SES staff, please inform
us so the decision maker may consider your request. Otherwise we will take
it that you agree to that information being excluded from the scope of
your request.

Publication of document

Where documents are released to you in response to your request, the
Department may be required to publish these documents on its website
within 10 working days in accordance with section 11C of the FOI Act.
Publication will not be required where the documents contain personal or
business affairs information.

Contacting the FOI Section

Should you wish to discuss your request you may contact the FOI Section at
[3][DIBP request email].

 

FOI Officer | FOI and Records Management Branch

National Office

Productivity and Compliance Division | Corporate and Enabling Group

Department of Home Affairs

 

UNCLASSIFIED

UNCLASSIFIED

 

Important Notice: The content of this email is intended only for use by
the individual or entity to whom it is addressed. If you have received
this email by mistake, please advise the sender and delete the message and
attachments immediately.  This email, including attachments, may contain
confidential, sensitive, legally privileged and/or copyright information.
 

Any review, retransmission, dissemination or other use of this information
by persons or entities other than the intended recipient is prohibited. 
The Department of Home Affairs and ABF respect your privacy and have
obligations under the Privacy Act 1988.  

Unsolicited commercial emails MUST NOT be sent to the originator of this
email.

References

Visible links
1. mailto:[email address]
2. mailto:[FOI #5522 email]
3. mailto:[DIBP request email]

UNCLASSIFIED

Dear Mr Tucks

 

FOI request FA 19/07/01244

 

I refer to your FOI request received on 18 July 2019, seeking access to
the following:

 

Requesting for communication, briefs, memorandum, statistical summary or
any document of the same nature, electronic or otherwise, that contain the
following:

 

1) Number of approved citizenship applications from the City of Greater
Geelong for January 2019 - July 2019

 

2) Number of approved citizenship applications that were invited for
ceremony at the City of Greater Geelong for January 2019 - July 2019

 

3) Number of approved citizenship applications for the year 2019 that is
from the City of Greater Geelong, as of July 2019

 

4) Number of approved citizenship applicants for the year 2019 that were
invited for ceremony, as of July 2019

 

5) Redacted communication (electronic or otherwise) between the City of
Greater Geelong and the Department of Home Affairs from January 2019 to
July 2019 that contains the number of approved citizenship applicants
invited to attend the citizenship ceremony in the City of Greater Geelong
for the following citizenship ceremony dates proposed by the city of
Greater Geelong Council:

 

26 January

25 February

25 March

29 April

20 May

1 July

29 July

26 August

17 September

28 October

 

For print documents, please provide the scanned copy.

 

The Department has made a decision on this request. Please find attached
the decision record and document released under the FOI Act.

 

This request has now been closed.

 

Thanks and Regards

 

FOI Section

FOI and Records Management Branch

Data Division

Corporate and Enabling Group

Department of Home Affairs

Email: [1][DIBP request email]

 

 

 

 

 

 

UNCLASSIFIED

 

Important Notice: The content of this email is intended only for use by
the individual or entity to whom it is addressed. If you have received
this email by mistake, please advise the sender and delete the message and
attachments immediately.  This email, including attachments, may contain
confidential, sensitive, legally privileged and/or copyright information.
 

Any review, retransmission, dissemination or other use of this information
by persons or entities other than the intended recipient is prohibited. 
The Department of Home Affairs and ABF respect your privacy and have
obligations under the Privacy Act 1988.  

Unsolicited commercial emails MUST NOT be sent to the originator of this
email.

References

Visible links
1. mailto:[DIBP request email]