Dear National Disability Insurance Agency,

Under the Freedom of Information Act 1982, I am requesting access to the following documents:

Any and all documents, including but not limited to emails, memos, reports, presentations, and meeting minutes, that contain information about or reference to a "Nothing before February 2024 campaign" or "Nothing before 2024 campaign" within the National Disability Insurance Agency (NDIA).

I understand that this term is known within the NDIA, and I am seeking to obtain information about the nature, purpose, and scope of this campaign.

The time frame for this request is from 1 January 2022 to the date of this application.

If any of the documents contain information that is exempt from disclosure under the FOI Act, I request that the exempt material be redacted and the remainder of the document be released.

If the processing of this request will take longer than the statutory time frame, please inform me as soon as possible.

Thank you for your assistance with this request.

- M. West

foi, National Disability Insurance Agency

Thank you for your email to the National Disability Insurance Agency
(NDIA) Freedom of Information (FOI) team.
Please note: due to a high volume of requests, our ability to respond to
you in a timely manner may be affected. We will action your request as
soon as possible and will endeavour to process your matter within the
legislative deadlines. We may need to seek your agreement to an extension
of time. We appreciate your understanding if this is required.
Participant Information
Did you know the NDIA has other ways to access the documents and
information that we hold?

Participants, Guardians and Nominees can obtain copies of some participant
information through our National Contact Centre (NCC). For more
information about what’s available through the NCC, please contact 1800
800 110.
Please visit our [1]Access to Information webpage to find out more about
accessing information through:

* The [2]Participant Information Access (PIA) scheme
* The [3]Information Publication Scheme (IPS)
* The [4]myplace portal for participants   
* The [5]myplace portal for providers

Access to Data
You can also request data and statistics. Please visit our [6]Data and
insights webpage page for further information.
If you are able to obtain your information from a source listed above, you
can withdraw your FOI request by emailing [7][NDIA request email]

Further Information
Information about how to make an FOI request can be found on our website:
[8]Freedom of Information
Should you have a query unrelated to FOI, please contact the Agency by
email at [9][email address] or via webchat at [10]ndis.gov.au.
Alternatively, you can also contact us by phoning 1800 800 110.
Kind regards   

Freedom of Information Team 

Complaints Management & FOI Branch

General Counsel Division 

National Disability Insurance Agency 

E [11][NDIA request email]  

  

The NDIA acknowledges the Traditional Custodians of Country throughout
Australia and their continuing connection to land, sea and community. We
pay our respects to them and their cultures and to Elders past, present
and emerging. 

**********************************************************************
IMPORTANT: This e-mail is for the use of the intended recipient only and
may contain information that is confidential, commercially valuable and/or
subject to legal or parliamentary privilege. If you are not the intended
recipient you are notified that any review, re-transmission, disclosure,
dissemination or other use of, or taking of any action in reliance upon,
this information is prohibited and may result in severe penalties. If you
have received this e-mail in error please notify the sender immediately
and delete all electronic and hard copies of this transmission together
with any attachments. Please consider the environment before printing this
e-mail
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References

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3. https://www.ndis.gov.au/about-us/policie...
https://www.ndis.gov.au/about-us/policie...
4. https://www.ndis.gov.au/participants/usi...
https://www.ndis.gov.au/participants/usi...
5. https://www.ndis.gov.au/providers/workin...
https://www.ndis.gov.au/providers/workin...
6. https://data.ndis.gov.au/
https://data.ndis.gov.au/
7. mailto:[NDIA request email]
mailto:[NDIA request email]
8. https://www.ndis.gov.au/about-us/policie...
https://www.ndis.gov.au/about-us/policie...
9. mailto:[email address]
mailto:[email address]
10. https://www.ndis.gov.au/
https://www.ndis.gov.au/
11. mailto:[NDIA request email]

hide quoted sections

foi, National Disability Insurance Agency

3 Attachments

Dear M. West 

 

Thank you for your request of 24 July 2024, made under the Freedom of
Information Act 1982 (FOI Act), for access to documents held by the
National Disability Insurance Agency (NDIA).

 

Scope of you request

You have requested access to:

 

Any and all documents, including but not limited to emails, memos,
reports, presentations, and meeting minutes, that contain information
about or reference to a "Nothing before February 2024 campaign" or
"Nothing before 2024 campaign" within the National Disability Insurance
Agency (NDIA).

 

I understand that this term is known within the NDIA, and I am seeking to
obtain information about the nature, purpose, and scope of this campaign.

 

The time frame for this request is from 1 January 2022 to the date of this
application.

 

Processing timeframes 

A 30-day statutory period for processing your request commenced from 25
July 2024, in accordance with section 15(5)(b) of the FOI Act. Therefore
the due date for a decision on access is 24 August 2024. 

 

This period may be extended if we need to consult with third parties or
for other reasons. We will advise you if this happens. 

 

Irrelevant information

Section 22 of the FOI Act permits us to provide FOI applicants with access
to edited copies of documents with irrelevant material deleted. Can you
please contact us at [1][NDIA request email] to advise whether the surnames and
contact details of NDIA staff are irrelevant to your request?

 

Disclosure log

Information released under the FOI Act may be published on our disclosure
log, located on our website at [2]FOI Disclosure log | NDIS.

 

If you have any concerns about the publication of the information you have
requested, please contact us at [3][NDIA request email].

 

Further help

Please contact us at [4][NDIA request email] if you have any questions or need
help.

 

We will contact you using the email address you have provided. Please
advise us if you would prefer us to use another means of contact.

 

Warmest regards,

 

Wendy (WNN633)

Senior Freedom of Information Officer

Governance, Risk & Legal - Complaints Management & FOI.

General Counsel Division.

National Disability Insurance Agency 

E: [5][NDIA request email]  

[6]Title: NDIS delivered by the National Disability Insurance Agency 

[7]LGBTIQA+ rainbow graphic 

The NDIA acknowledges the Traditional Custodians of Country throughout
Australia and their continuing connection to land, sea and community. We
pay our respects to them and their cultures and to Elders past, present
and emerging. 

[8]Aboriginal and Torres Strait Islander flags graphic

 

-----Original Message-----

From: M. West <[9][FOI #11755 email]>

Sent: Wednesday, July 24, 2024 4:41 PM

To: foi <[10][NDIA request email]>

Subject: Freedom of Information request - Nothing before 2024 campaign

 

[You don't often get email from
[11][FOI #11755 email]. Learn why this is
important at [12]https://aka.ms/LearnAboutSenderIdentific... ]

 

Dear National Disability Insurance Agency,

 

Under the Freedom of Information Act 1982, I am requesting access to the
following documents:

 

Any and all documents, including but not limited to emails, memos,
reports, presentations, and meeting minutes, that contain information
about or reference to a "Nothing before February 2024 campaign" or
"Nothing before 2024 campaign" within the National Disability Insurance
Agency (NDIA).

 

I understand that this term is known within the NDIA, and I am seeking to
obtain information about the nature, purpose, and scope of this campaign.

 

The time frame for this request is from 1 January 2022 to the date of this
application.

 

If any of the documents contain information that is exempt from disclosure
under the FOI Act, I request that the exempt material be redacted and the
remainder of the document be released.

 

If the processing of this request will take longer than the statutory time
frame, please inform me as soon as possible.

 

Thank you for your assistance with this request.

 

- M. West

 

**********************************************************************
IMPORTANT: This e-mail is for the use of the intended recipient only and
may contain information that is confidential, commercially valuable and/or
subject to legal or parliamentary privilege. If you are not the intended
recipient you are notified that any review, re-transmission, disclosure,
dissemination or other use of, or taking of any action in reliance upon,
this information is prohibited and may result in severe penalties. If you
have received this e-mail in error please notify the sender immediately
and delete all electronic and hard copies of this transmission together
with any attachments. Please consider the environment before printing this
e-mail
**********************************************************************

References

Visible links
1. mailto:[NDIA request email]
2. https://www.ndis.gov.au/about-us/policie...
3. mailto:[NDIA request email]
4. mailto:[NDIA request email]
5. mailto:[NDIA request email]
9. mailto:[FOI #11755 email]
10. mailto:[NDIA request email]
11. mailto:[FOI #11755 email]
12. https://aka.ms/LearnAboutSenderIdentific...

hide quoted sections

Dear foi,

Confirming that staff surnames can be omitted where their name is not already public knowledge, such as those listed here or elsewhere https://www.ndis.gov.au/about-us/governa....

- M. West

foi, National Disability Insurance Agency

4 Attachments

Dear M. West 

 

Thank you for your request for information.

 

Please find attached correspondence in relation to your request.  If you
require this in a different format, please let us know.

 

Please contact us at [1][NDIA request email] if you have any questions or
require help.

 

Thank you.

 

Kind regards

 

Wendy (WNN633)

Senior Freedom of Information Officer

Complaints Management and FOI Branch

General Counsel Division

National Disability Insurance Agency

E: [2][NDIA request email]

 

[3]Title: NDIS delivered by the National Disability Insurance Agency

[4]LGBTIQA+ rainbow graphic

The NDIA acknowledges the Traditional Custodians of Country throughout
Australia and their continuing connection to land, sea and community. We
pay our respects to them and their cultures and to Elders past, present
and emerging.

[5]Aboriginal and Torres Strait Islander flags graphic

 

 

-----Original Message-----
From: M. West <[FOI #11755 email]>
Sent: Thursday, August 1, 2024 1:20 PM
To: foi <[NDIA request email]>
Subject: Re: FOI 24/25-0101 – Your request for information -
Acknowledgement [SEC=OFFICIAL]

 

[You don't often get email from
[6][FOI #11755 email]. Learn why this is
important at [7]https://aka.ms/LearnAboutSenderIdentific... ]

 

Dear foi,

 

 

 

Confirming that staff surnames can be omitted where their name is not
already public knowledge, such as those listed here or elsewhere
[8]https://aus01.safelinks.protection.outlo....

 

 

 

- M. West

 

 

 

-----Original Message-----

 

 

 

Dear M. West

 

 

 

 

 

 

 

Thank you for your request of 24 July 2024, made under the Freedom of

 

Information Act 1982 (FOI Act), for access to documents held by the

 

National Disability Insurance Agency (NDIA).

 

 

 

 

 

 

 

Scope of you request

 

 

 

You have requested access to:

 

 

 

 

 

 

 

Any and all documents, including but not limited to emails, memos,

 

reports, presentations, and meeting minutes, that contain information

 

about or reference to a "Nothing before February 2024 campaign" or

 

"Nothing before 2024 campaign" within the National Disability Insurance

 

Agency (NDIA).

 

 

 

 

 

 

 

I understand that this term is known within the NDIA, and I am seeking to

 

obtain information about the nature, purpose, and scope of this campaign.

 

 

 

 

 

 

 

The time frame for this request is from 1 January 2022 to the date of this

 

application.

 

 

 

 

 

 

 

Processing timeframes

 

 

 

A 30-day statutory period for processing your request commenced from 25

 

July 2024, in accordance with section 15(5)(b) of the FOI Act. Therefore

 

the due date for a decision on access is 24 August 2024.

 

 

 

 

 

 

 

This period may be extended if we need to consult with third parties or

 

for other reasons. We will advise you if this happens.

 

 

 

 

 

 

 

Irrelevant information

 

 

 

Section 22 of the FOI Act permits us to provide FOI applicants with access

 

to edited copies of documents with irrelevant material deleted. Can you

 

please contact us at [1][NDIA request email] to advise whether the
surnames and

 

contact details of NDIA staff are irrelevant to your request?

 

 

 

 

 

 

 

Disclosure log

 

 

 

Information released under the FOI Act may be published on our disclosure

 

log, located on our website at [2]FOI Disclosure log | NDIS.

 

 

 

 

 

 

 

If you have any concerns about the publication of the information you have

 

requested, please contact us at [3][NDIA request email].

 

 

 

 

 

 

 

Further help

 

 

 

Please contact us at [4][NDIA request email] if you have any questions or
need

 

help.

 

 

 

 

 

 

 

We will contact you using the email address you have provided. Please

 

advise us if you would prefer us to use another means of contact.

 

 

 

 

 

 

 

Warmest regards,

 

 

 

 

 

 

 

Wendy (WNN633)

 

 

 

Senior Freedom of Information Officer

 

 

 

Governance, Risk & Legal - Complaints Management & FOI.

 

 

 

General Counsel Division.

 

 

 

National Disability Insurance Agency

 

 

 

E: [5][NDIA request email]  

 

 

 

[6]Title: NDIS delivered by the National Disability Insurance Agency

 

 

 

[7]LGBTIQA+ rainbow graphic

 

 

 

The NDIA acknowledges the Traditional Custodians of Country throughout

 

Australia and their continuing connection to land, sea and community. We

 

pay our respects to them and their cultures and to Elders past, present

 

and emerging.

 

 

 

[8]Aboriginal and Torres Strait Islander flags graphic

 

 

 

 

 

 

 

-------------------------------------------------------------------

 

Please use this email address for all replies to this request:

 

[9][FOI #11755 email]

 

 

 

This request has been made by an individual using Right to Know. This
message and any reply that you make will be published on the internet.
More information on how Right to Know works can be found at:

 

[10]https://aus01.safelinks.protection.outlo...

 

 

 

Please note that in some cases publication of requests and responses will
be delayed.

 

 

 

If you find this service useful as an FOI officer, please ask your web
manager to link to us from your organisation's FOI page.

 

 

 

-------------------------------------------------------------------

 

**********************************************************************
IMPORTANT: This e-mail is for the use of the intended recipient only and
may contain information that is confidential, commercially valuable and/or
subject to legal or parliamentary privilege. If you are not the intended
recipient you are notified that any review, re-transmission, disclosure,
dissemination or other use of, or taking of any action in reliance upon,
this information is prohibited and may result in severe penalties. If you
have received this e-mail in error please notify the sender immediately
and delete all electronic and hard copies of this transmission together
with any attachments. Please consider the environment before printing this
e-mail
**********************************************************************

References

Visible links
1. mailto:[NDIA request email]
2. mailto:[NDIA request email]
4. https://intranet.ndiastaff.ndia.gov.au/h...
6. mailto:[FOI #11755 email]
7. https://aka.ms/LearnAboutSenderIdentific...
8. https://www.ndis.gov.au/about-us/governa...
9. mailto:[FOI #11755 email]
10. https://www.righttoknow.org.au/help/offi...

hide quoted sections

Dear Freedom of Information,

I can revise the scope of request to include only the following:

1. All emails and memos that contain information about or reference to a "Nothing before February 2024 campaign" or "Nothing before 2024 campaign—
Sent by or on behalf of:
• The NDIA CEO; or
• Any of the NDIA Deputy CEOs
To:
• The majority of NDIA employees; or
• The majority of employees in any one NDIA division or branch.

2. All memos, reports, and presentations sent or shared between any two or more members of the NDIA Senior Executive Service that;, contain information about or reference to a "Nothing before February 2024 campaign" or "Nothing before 2024 campaign

As previously stated, the time frame for this request is from 1 January 2022 to the date of this application.

Thank you for your assistance.

- M. West

foi, National Disability Insurance Agency

3 Attachments

Dear M. West

Thank you for your email.

I have reviewed the amendments made to your scope of request and note that
you have not removed the practical refusal reason. 

I note that your suggestion of:

1. All emails and memos that contain information about or reference to a
"Nothing before February 2024 campaign" or "Nothing before 2024 campaign—

Sent by or on behalf of: 

  •   The NDIA CEO; or

  •   Any of the NDIA Deputy CEOs

To:

  •   The majority of NDIA employees; or 

  •   The majority of employees in any one NDIA division or branch. 

2. All memos, reports, and presentations sent or shared between any two or
more members of the NDIA Senior Executive Service that;, contain
information about or reference to a "Nothing before February 2024
campaign" or "Nothing before 2024 campaign

As previously stated, the time frame for this request is from 1 January
2022 to the date of this application.

 

is still too large to process. Therefore, as you still have until 29
August 2024 to remove the practical refusal reason, I request that you
make further amendments to your current scope. 

I suggest the removal of emails and for final copies of the memorandums,
reports and presentations.

Please note that if you are unable to remove this notion then your request
will be considered withdrawn.

Please contact us at [1][NDIA request email] if you have any questions or
require help.

 

Thank you.

 

Kind regards

 

Wendy (WNN633)

Senior Freedom of Information Officer

Complaints Management and FOI Branch

General Counsel Division

National Disability Insurance Agency

E: [2][NDIA request email]

[3]Title: NDIS delivered by the National Disability Insurance Agency

[4]LGBTIQA+ rainbow graphic

The NDIA acknowledges the Traditional Custodians of Country throughout
Australia and their continuing connection to land, sea and community. We
pay our respects to them and their cultures and to Elders past, present
and emerging.

[5]Aboriginal and Torres Strait Islander flags graphic

 

 

 

-----Original Message-----
From: M. West <[FOI #11755 email]>
Sent: Saturday, August 24, 2024 2:23 AM
To: foi <[NDIA request email]>
Subject: Re: FOI 24/25-0101 – Communication - Request for Consultation
Process [SEC=OFFICIAL]

 

Dear Freedom of Information,

 

 

 

I can revise the scope of request to include only the following:

 

 

 

1. All emails and memos that contain information about or reference to a
"Nothing before February 2024 campaign" or "Nothing before 2024 campaign—

 

Sent by or on behalf of:

 

   •   The NDIA CEO; or

 

   •   Any of the NDIA Deputy CEOs

 

To:

 

   •   The majority of NDIA employees; or

 

   •   The majority of employees in any one NDIA division or branch.

 

 

 

2. All memos, reports, and presentations sent or shared between any two or
more members of the NDIA Senior Executive Service that;, contain
information about or reference to a "Nothing before February 2024
campaign" or "Nothing before 2024 campaign

 

 

 

As previously stated, the time frame for this request is from 1 January
2022 to the date of this application.

 

 

 

Thank you for your assistance.

 

 

 

- M. West

 

 

 

-----Original Message-----

 

 

 

Dear M. West 

 

 

 

 

 

 

 

Thank you for your request for information.

 

 

 

 

 

 

 

Please find attached correspondence in relation to your request.  If you

 

require this in a different format, please let us know.

 

 

 

 

 

 

 

Please contact us at [1][NDIA request email] if you have any questions or

 

require help.

 

 

 

 

 

 

 

Thank you.

 

 

 

 

 

 

 

Kind regards

 

 

 

 

 

 

 

Wendy (WNN633)

 

 

 

Senior Freedom of Information Officer

 

 

 

Complaints Management and FOI Branch

 

 

 

General Counsel Division

 

 

 

National Disability Insurance Agency

 

 

 

E: [2][NDIA request email]

 

 

 

 

 

 

 

[3]Title: NDIS delivered by the National Disability Insurance Agency

 

 

 

[4]LGBTIQA+ rainbow graphic

 

 

 

The NDIA acknowledges the Traditional Custodians of Country throughout

 

Australia and their continuing connection to land, sea and community. We

 

pay our respects to them and their cultures and to Elders past, present

 

and emerging.

 

 

 

[5]Aboriginal and Torres Strait Islander flags graphic

 

 

 

 

 

 

 

 

 

 

 

-------------------------------------------------------------------

 

Please use this email address for all replies to this request:

 

[6][FOI #11755 email]

 

 

 

This request has been made by an individual using Right to Know. This
message and any reply that you make will be published on the internet.
More information on how Right to Know works can be found at:

 

[7]https://aus01.safelinks.protection.outlo...

 

 

 

Please note that in some cases publication of requests and responses will
be delayed.

 

 

 

If you find this service useful as an FOI officer, please ask your web
manager to link to us from your organisation's FOI page.

 

 

 

-------------------------------------------------------------------

 

**********************************************************************
IMPORTANT: This e-mail is for the use of the intended recipient only and
may contain information that is confidential, commercially valuable and/or
subject to legal or parliamentary privilege. If you are not the intended
recipient you are notified that any review, re-transmission, disclosure,
dissemination or other use of, or taking of any action in reliance upon,
this information is prohibited and may result in severe penalties. If you
have received this e-mail in error please notify the sender immediately
and delete all electronic and hard copies of this transmission together
with any attachments. Please consider the environment before printing this
e-mail
**********************************************************************

References

Visible links
1. mailto:[NDIA request email]
2. mailto:[NDIA request email]
4. https://intranet.ndiastaff.ndia.gov.au/h...
6. mailto:[FOI #11755 email]
7. https://www.righttoknow.org.au/help/offi...

hide quoted sections

Dear Freedom of Information,

Thank you Wendy. Would this further revised scope and reduced time frame be feasible?

All emails (and any attached documents) that contain information about or reference to a "Nothing before February 2024 campaign" or "Nothing before 2024 campaign—
Sent by or on behalf of:
• The NDIA CEO; or
• Any of the NDIA Deputy CEOs
And sent to:
• The majority of NDIA employees; or
• All of the employees in any one NDIA division or branch.

The time frame for this request is from 1 January 2023 to the date of this application.

- M. West

foi, National Disability Insurance Agency

3 Attachments

Dear M West

 

Thank you for your email.

 

I confirm you have revised your scope to the following:

 

All emails (and any attached documents) that contain information about or
reference to a "Nothing before February 2024 campaign" or "Nothing before
2024 campaign—

 

Sent by or on behalf of:

 

• The NDIA CEO; or

 

• Any of the NDIA Deputy CEOs

 

And sent to:

 

• The majority of NDIA employees; or

 

• All of the employees in any one NDIA division or branch.

 

The time frame for this request is from 1 January 2023 to the date of this
application. (24 July 2024)

 

Based on the above revised scope, I advise that I have contacted the
relevant business line areas and they have confirmed that the revised
scope is feasible. Therefore, the notion of a reason for practical refusal
under s24AB has been lifted and I will continue processing your request.

 

Please note that as the time taken to consult with you regarding the scope
of your request is not considered for the timeframe of processing your
request, your new decision on access is now 6 September 2024.

 

Please contact us at [1][NDIA request email] if you have any questions or
require help.

 

Thank you.

 

Kind regards

 

Wendy (WNN633)

Senior Freedom of Information Officer

Complaints Management and FOI Branch

General Counsel Division

National Disability Insurance Agency

E: [2][NDIA request email]

[3]Title: NDIS delivered by the National Disability Insurance Agency

[4]LGBTIQA+ rainbow graphic

The NDIA acknowledges the Traditional Custodians of Country throughout
Australia and their continuing connection to land, sea and community. We
pay our respects to them and their cultures and to Elders past, present
and emerging.

[5]Aboriginal and Torres Strait Islander flags graphic

 

 

 

-----Original Message-----
From: M. West <[FOI #11755 email]>
Sent: Tuesday, August 27, 2024 4:21 PM
To: foi <[NDIA request email]>
Subject: RE: FOI 24/25-0101 – Communication - Request for Consultation
Process [SEC=OFFICIAL]

 

Dear Freedom of Information,

 

 

 

Thank you Wendy. Would this further revised scope and reduced time frame
be feasible?

 

 

 

All emails (and any attached documents) that contain information about or
reference to a "Nothing before February 2024 campaign" or "Nothing before
2024 campaign—

 

Sent by or on behalf of:

 

• The NDIA CEO; or

 

• Any of the NDIA Deputy CEOs

 

And sent to:

 

• The majority of NDIA employees; or

 

• All of the employees in any one NDIA division or branch.

 

 

 

The time frame for this request is from 1 January 2023 to the date of this
application.

 

 

 

- M. West

 

 

 

-----Original Message-----

 

 

 

Dear M. West

 

 

 

Thank you for your email.

 

 

 

I have reviewed the amendments made to your scope of request and note that

 

you have not removed the practical refusal reason. 

 

 

 

I note that your suggestion of:

 

 

 

1. All emails and memos that contain information about or reference to a

 

"Nothing before February 2024 campaign" or "Nothing before 2024 campaign—

 

 

 

Sent by or on behalf of: 

 

 

 

  •   The NDIA CEO; or

 

 

 

  •   Any of the NDIA Deputy CEOs

 

 

 

To:

 

 

 

  •   The majority of NDIA employees; or 

 

 

 

  •   The majority of employees in any one NDIA division or branch. 

 

 

 

2. All memos, reports, and presentations sent or shared between any two or

 

more members of the NDIA Senior Executive Service that;, contain

 

information about or reference to a "Nothing before February 2024

 

campaign" or "Nothing before 2024 campaign

 

 

 

As previously stated, the time frame for this request is from 1 January

 

2022 to the date of this application.

 

 

 

 

 

 

 

is still too large to process. Therefore, as you still have until 29

 

August 2024 to remove the practical refusal reason, I request that you

 

make further amendments to your current scope. 

 

 

 

I suggest the removal of emails and for final copies of the memorandums,

 

reports and presentations.

 

 

 

Please note that if you are unable to remove this notion then your request

 

will be considered withdrawn.

 

 

 

Please contact us at [1][NDIA request email] if you have any questions or

 

require help.

 

 

 

 

 

 

 

Thank you.

 

 

 

 

 

 

 

Kind regards

 

 

 

 

 

 

 

Wendy (WNN633)

 

 

 

Senior Freedom of Information Officer

 

 

 

Complaints Management and FOI Branch

 

 

 

General Counsel Division

 

 

 

National Disability Insurance Agency

 

 

 

E: [2][NDIA request email]

 

 

 

[3]Title: NDIS delivered by the National Disability Insurance Agency

 

 

 

[4]LGBTIQA+ rainbow graphic

 

 

 

The NDIA acknowledges the Traditional Custodians of Country throughout

 

Australia and their continuing connection to land, sea and community. We

 

pay our respects to them and their cultures and to Elders past, present

 

and emerging.

 

 

 

[5]Aboriginal and Torres Strait Islander flags graphic

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

-------------------------------------------------------------------

 

Please use this email address for all replies to this request:

 

[6][FOI #11755 email]

 

 

 

This request has been made by an individual using Right to Know. This
message and any reply that you make will be published on the internet.
More information on how Right to Know works can be found at:

 

[7]https://aus01.safelinks.protection.outlo...

 

 

 

Please note that in some cases publication of requests and responses will
be delayed.

 

 

 

If you find this service useful as an FOI officer, please ask your web
manager to link to us from your organisation's FOI page.

 

 

 

-------------------------------------------------------------------

 

**********************************************************************
IMPORTANT: This e-mail is for the use of the intended recipient only and
may contain information that is confidential, commercially valuable and/or
subject to legal or parliamentary privilege. If you are not the intended
recipient you are notified that any review, re-transmission, disclosure,
dissemination or other use of, or taking of any action in reliance upon,
this information is prohibited and may result in severe penalties. If you
have received this e-mail in error please notify the sender immediately
and delete all electronic and hard copies of this transmission together
with any attachments. Please consider the environment before printing this
e-mail
**********************************************************************

References

Visible links
1. mailto:[NDIA request email]
2. mailto:[NDIA request email]
4. https://intranet.ndiastaff.ndia.gov.au/h...
6. mailto:[FOI #11755 email]
7. https://www.righttoknow.org.au/help/offi...

hide quoted sections

foi, National Disability Insurance Agency

3 Attachments

Dear M West

 

Hope this email finds you well.

I am writing to provide you with an update to your request and seek your
approval to an extension of time under s15AA of the FOI Act.

I advise that I have contacted the relevant business area for documents
relevant to your request, and that a response from them is still pending.

As a decision on access is due by 6 September 2024, but I have yet to
receive the documents, I am now seeking your approval to a 14-day
extension of time to process your request under section 15AA of the FOI
Act. If you agree to this extension the new due date for our decision will
be 20 September 2024.

Please respond to this email to advise if you agree by COB 6 September
2024.

Please contact us at [1][NDIA request email] if you have any questions or
require help.

Warmest regards,

Wendy (WNN633)

Senior Freedom of Information Officer

Complaints Management and FOI Branch

General Counsel Division

National Disability Insurance Agency

E: [2][NDIA request email]

[3]Title: NDIS delivered by the National Disability Insurance Agency

 

 

From: foi <[NDIA request email]>
Sent: Thursday, August 29, 2024 1:37 PM
To: 'M. West' <[FOI #11755 email]>
Cc: foi <[NDIA request email]>
Subject: RE: FOI 24/25-0101 - Communication - Request for Consultation
Process [SEC=OFFICIAL]

 

Dear M West

 

Thank you for your email.

 

I confirm you have revised your scope to the following:

 

All emails (and any attached documents) that contain information about or
reference to a "Nothing before February 2024 campaign" or "Nothing before
2024 campaign—

 

Sent by or on behalf of:

 

• The NDIA CEO; or

 

• Any of the NDIA Deputy CEOs

 

And sent to:

 

• The majority of NDIA employees; or

 

• All of the employees in any one NDIA division or branch.

 

The time frame for this request is from 1 January 2023 to the date of this
application. (24 July 2024)

 

Based on the above revised scope, I advise that I have contacted the
relevant business line areas and they have confirmed that the revised
scope is feasible. Therefore, the notion of a reason for practical refusal
under s24AB has been lifted and I will continue processing your request.

 

Please note that as the time taken to consult with you regarding the scope
of your request is not considered for the timeframe of processing your
request, your new decision on access is now 6 September 2024.

 

Please contact us at [4][NDIA request email] if you have any questions or
require help.

 

Thank you.

 

Kind regards

 

Wendy (WNN633)

Senior Freedom of Information Officer

Complaints Management and FOI Branch

General Counsel Division

National Disability Insurance Agency

E: [5][NDIA request email]

[6]Title: NDIS delivered by the National Disability Insurance Agency

[7]LGBTIQA+ rainbow graphic

The NDIA acknowledges the Traditional Custodians of Country throughout
Australia and their continuing connection to land, sea and community. We
pay our respects to them and their cultures and to Elders past, present
and emerging.

[8]Aboriginal and Torres Strait Islander flags graphic

 

 

 

-----Original Message-----
From: M. West <[9][FOI #11755 email]>
Sent: Tuesday, August 27, 2024 4:21 PM
To: foi <[10][NDIA request email]>
Subject: RE: FOI 24/25-0101 – Communication - Request for Consultation
Process [SEC=OFFICIAL]

 

Dear Freedom of Information,

 

 

 

Thank you Wendy. Would this further revised scope and reduced time frame
be feasible?

 

 

 

All emails (and any attached documents) that contain information about or
reference to a "Nothing before February 2024 campaign" or "Nothing before
2024 campaign—

 

Sent by or on behalf of:

 

• The NDIA CEO; or

 

• Any of the NDIA Deputy CEOs

 

And sent to:

 

• The majority of NDIA employees; or

 

• All of the employees in any one NDIA division or branch.

 

 

 

The time frame for this request is from 1 January 2023 to the date of this
application.

 

 

 

- M. West

 

 

 

-----Original Message-----

 

 

 

Dear M. West

 

 

 

Thank you for your email.

 

 

 

I have reviewed the amendments made to your scope of request and note that

 

you have not removed the practical refusal reason. 

 

 

 

I note that your suggestion of:

 

 

 

1. All emails and memos that contain information about or reference to a

 

"Nothing before February 2024 campaign" or "Nothing before 2024 campaign—

 

 

 

Sent by or on behalf of: 

 

 

 

  •   The NDIA CEO; or

 

 

 

  •   Any of the NDIA Deputy CEOs

 

 

 

To:

 

 

 

  •   The majority of NDIA employees; or 

 

 

 

  •   The majority of employees in any one NDIA division or branch. 

 

 

 

2. All memos, reports, and presentations sent or shared between any two or

 

more members of the NDIA Senior Executive Service that;, contain

 

information about or reference to a "Nothing before February 2024

 

campaign" or "Nothing before 2024 campaign

 

 

 

As previously stated, the time frame for this request is from 1 January

 

2022 to the date of this application.

 

 

 

 

 

 

 

is still too large to process. Therefore, as you still have until 29

 

August 2024 to remove the practical refusal reason, I request that you

 

make further amendments to your current scope. 

 

 

 

I suggest the removal of emails and for final copies of the memorandums,

 

reports and presentations.

 

 

 

Please note that if you are unable to remove this notion then your request

 

will be considered withdrawn.

 

 

 

Please contact us at [1][NDIA request email] if you have any questions or

 

require help.

 

 

 

 

 

 

 

Thank you.

 

 

 

 

 

 

 

Kind regards

 

 

 

 

 

 

 

Wendy (WNN633)

 

 

 

Senior Freedom of Information Officer

 

 

 

Complaints Management and FOI Branch

 

 

 

General Counsel Division

 

 

 

National Disability Insurance Agency

 

 

 

E: [2][NDIA request email]

 

 

 

[3]Title: NDIS delivered by the National Disability Insurance Agency

 

 

 

[4]LGBTIQA+ rainbow graphic

 

 

 

The NDIA acknowledges the Traditional Custodians of Country throughout

 

Australia and their continuing connection to land, sea and community. We

 

pay our respects to them and their cultures and to Elders past, present

 

and emerging.

 

 

 

[5]Aboriginal and Torres Strait Islander flags graphic

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

-------------------------------------------------------------------

 

Please use this email address for all replies to this request:

 

[11][FOI #11755 email]

 

 

 

This request has been made by an individual using Right to Know. This
message and any reply that you make will be published on the internet.
More information on how Right to Know works can be found at:

 

[12]https://aus01.safelinks.protection.outlo...

 

 

 

Please note that in some cases publication of requests and responses will
be delayed.

 

 

 

If you find this service useful as an FOI officer, please ask your web
manager to link to us from your organisation's FOI page.

 

 

 

-------------------------------------------------------------------

 

**********************************************************************
IMPORTANT: This e-mail is for the use of the intended recipient only and
may contain information that is confidential, commercially valuable and/or
subject to legal or parliamentary privilege. If you are not the intended
recipient you are notified that any review, re-transmission, disclosure,
dissemination or other use of, or taking of any action in reliance upon,
this information is prohibited and may result in severe penalties. If you
have received this e-mail in error please notify the sender immediately
and delete all electronic and hard copies of this transmission together
with any attachments. Please consider the environment before printing this
e-mail
**********************************************************************

References

Visible links
1. mailto:[NDIA request email]
2. mailto:[NDIA request email]
4. mailto:[NDIA request email]
5. mailto:[NDIA request email]
7. https://intranet.ndiastaff.ndia.gov.au/h...
9. mailto:[FOI #11755 email]
10. mailto:[NDIA request email]
11. mailto:[FOI #11755 email]
12. https://www.righttoknow.org.au/help/offi...

hide quoted sections

Dear Freedom of Information,

I agree to a further extension of 14 days under s 15AA FOI Act for this request.

- M. West

foi, National Disability Insurance Agency

3 Attachments

Dear M West

 

Thank you for your request for information.

 

We’re sorry it is taking us longer than expected to process your request. 

 

We are therefore writing to seek your agreement to an 10-day extension of
time under section 15AA of the FOI Act. If you agree to this extension,
the new due date for us to make a decision on your request will be 30
September 2024.

 

Please let us know whether you agree by 20 September 2024.

 

We sincerely apologise that it is taking us longer than we expected to
process your request and we appreciate your patience.

 

Please contact us at [1][NDIA request email] if you have any questions or
require help.

 

Kind regards

 

Wendy (WNN633)

Freedom of Information Officer

Complaints Management and FOI Branch

General Counsel Division

National Disability Insurance Agency

E: [2][NDIA request email]

 

[3]Title: NDIS delivered by the National Disability Insurance Agency

[4]LGBTIQA+ rainbow graphic

The NDIA acknowledges the Traditional Custodians of Country throughout
Australia and their continuing connection to land, sea and community. We
pay our respects to them and their cultures and to Elders past, present
and emerging.

[5]Aboriginal and Torres Strait Islander flags graphic

 

 

 

 

-----Original Message-----
From: M. West <[6][FOI #11755 email]>
Sent: Friday, September 6, 2024 4:52 PM
To: foi <[7][NDIA request email]>
Subject: RE: FOI 24/25-0101 - Your request for information - Extension of
Time [SEC=OFFICIAL]

 

Dear Freedom of Information,

 

 

 

I agree to a further extension of 14 days under s 15AA FOI Act for this
request.

 

 

 

- M. West

 

 

 

-----Original Message-----

 

 

 

Dear M West

 

 

 

 

 

 

 

Hope this email finds you well.

 

 

 

I am writing to provide you with an update to your request and seek your

 

approval to an extension of time under s15AA of the FOI Act.

 

 

 

I advise that I have contacted the relevant business area for documents

 

relevant to your request, and that a response from them is still pending.

 

 

 

As a decision on access is due by 6 September 2024, but I have yet to

 

receive the documents, I am now seeking your approval to a 14-day

 

extension of time to process your request under section 15AA of the FOI

 

Act. If you agree to this extension the new due date for our decision will

 

be 20 September 2024.

 

 

 

Please respond to this email to advise if you agree by COB 6 September

 

2024.

 

 

 

Please contact us at [1][NDIA request email] if you have any questions or

 

require help.

 

 

 

Warmest regards,

 

 

 

Wendy (WNN633)

 

 

 

Senior Freedom of Information Officer

 

 

 

Complaints Management and FOI Branch

 

 

 

General Counsel Division

 

 

 

National Disability Insurance Agency

 

 

 

E: [2][NDIA request email]

 

 

 

[3]Title: NDIS delivered by the National Disability Insurance Agency

 

 

 

 

 

 

 

 

 

 

 

From: foi <[NDIA request email]>

 

Sent: Thursday, August 29, 2024 1:37 PM

 

To: 'M. West' <[FOI #11755 email]>

 

Cc: foi <[NDIA request email]>

 

Subject: RE: FOI 24/25-0101 - Communication - Request for Consultation

 

Process [SEC=OFFICIAL]

 

 

 

 

 

 

 

Dear M West

 

 

 

 

 

 

 

Thank you for your email.

 

 

 

 

 

 

 

I confirm you have revised your scope to the following:

 

 

 

 

 

 

 

All emails (and any attached documents) that contain information about or

 

reference to a "Nothing before February 2024 campaign" or "Nothing before

 

2024 campaign—

 

 

 

 

 

 

 

Sent by or on behalf of:

 

 

 

 

 

 

 

• The NDIA CEO; or

 

 

 

 

 

 

 

• Any of the NDIA Deputy CEOs

 

 

 

 

 

 

 

And sent to:

 

 

 

 

 

 

 

• The majority of NDIA employees; or

 

 

 

 

 

 

 

• All of the employees in any one NDIA division or branch.

 

 

 

 

 

 

 

The time frame for this request is from 1 January 2023 to the date of this

 

application. (24 July 2024)

 

 

 

 

 

 

 

Based on the above revised scope, I advise that I have contacted the

 

relevant business line areas and they have confirmed that the revised

 

scope is feasible. Therefore, the notion of a reason for practical refusal

 

under s24AB has been lifted and I will continue processing your request.

 

 

 

 

 

 

 

Please note that as the time taken to consult with you regarding the scope

 

of your request is not considered for the timeframe of processing your

 

request, your new decision on access is now 6 September 2024.

 

 

 

 

 

 

 

Please contact us at [4][NDIA request email] if you have any questions or

 

require help.

 

 

 

 

 

 

 

Thank you.

 

 

 

 

 

 

 

Kind regards

 

 

 

 

 

 

 

Wendy (WNN633)

 

 

 

Senior Freedom of Information Officer

 

 

 

Complaints Management and FOI Branch

 

 

 

General Counsel Division

 

 

 

National Disability Insurance Agency

 

 

 

E: [5][NDIA request email]

 

 

 

[6]Title: NDIS delivered by the National Disability Insurance Agency

 

 

 

[7]LGBTIQA+ rainbow graphic

 

 

 

The NDIA acknowledges the Traditional Custodians of Country throughout

 

Australia and their continuing connection to land, sea and community. We

 

pay our respects to them and their cultures and to Elders past, present

 

and emerging.

 

 

 

[8]Aboriginal and Torres Strait Islander flags graphic

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

-------------------------------------------------------------------

 

Please use this email address for all replies to this request:

 

[8][FOI #11755 email]

 

 

 

This request has been made by an individual using Right to Know. This
message and any reply that you make will be published on the internet.
More information on how Right to Know works can be found at:

 

[9]https://aus01.safelinks.protection.outlo...

 

 

 

Please note that in some cases publication of requests and responses will
be delayed.

 

 

 

If you find this service useful as an FOI officer, please ask your web
manager to link to us from your organisation's FOI page.

 

 

 

-------------------------------------------------------------------

 

**********************************************************************
IMPORTANT: This e-mail is for the use of the intended recipient only and
may contain information that is confidential, commercially valuable and/or
subject to legal or parliamentary privilege. If you are not the intended
recipient you are notified that any review, re-transmission, disclosure,
dissemination or other use of, or taking of any action in reliance upon,
this information is prohibited and may result in severe penalties. If you
have received this e-mail in error please notify the sender immediately
and delete all electronic and hard copies of this transmission together
with any attachments. Please consider the environment before printing this
e-mail
**********************************************************************

References

Visible links
1. mailto:[NDIA request email]
2. mailto:[NDIA request email]
4. https://intranet.ndiastaff.ndia.gov.au/h...
6. mailto:[FOI #11755 email]
7. mailto:[NDIA request email]
8. mailto:[FOI #11755 email]
9. https://www.righttoknow.org.au/help/offi...

hide quoted sections

Dear Freedom of Information,

I agree to a further extension of 10 days under s 15AA FOI Act for this request.

- M. West

foi, National Disability Insurance Agency

3 Attachments

Dear M West

 

Thank you for your request for information.

 

We’re sorry it is taking us longer than expected to process your request. 

 

We are therefore writing to seek your agreement to a 6-day extension of
time under section 15AA of the FOI Act. If you agree to this extension,
the new due date for us to make a decision on your request will be 6
October 2024. Please note that as this date falls on the weekend and
public holiday, the next available date for you to receive your decision
is Tuesday 8 October 2024.

 

Please let us know whether you agree by 30 September 2024.

 

We sincerely apologise that it is taking us longer than we expected to
process your request and we appreciate your patience.

 

Please contact us at [1][NDIA request email] if you have any questions or
require help.

 

Kind regards

 

Wendy (WNN633)

Freedom of Information Officer

Complaints Management and FOI Branch

General Counsel Division

National Disability Insurance Agency

E: [2][NDIA request email]

 

[3]Title: NDIS delivered by the National Disability Insurance Agency

[4]LGBTIQA+ rainbow graphic

The NDIA acknowledges the Traditional Custodians of Country throughout
Australia and their continuing connection to land, sea and community. We
pay our respects to them and their cultures and to Elders past, present
and emerging.

[5]Aboriginal and Torres Strait Islander flags graphic

 

 

-----Original Message-----
From: M. West <[FOI #11755 email]>
Sent: Thursday, September 19, 2024 11:08 AM
To: foi <[NDIA request email]>
Subject: Re: FOI 24/25-0101 - Your request for information - Extension of
Time [SEC=OFFICIAL]

 

Dear Freedom of Information,

 

 

 

I agree to a further extension of 10 days under s 15AA FOI Act for this
request.

 

 

 

- M. West

 

 

 

-----Original Message-----

 

 

 

Dear M West

 

 

 

 

 

 

 

Thank you for your request for information.

 

 

 

 

 

 

 

We’re sorry it is taking us longer than expected to process your request. 

 

 

 

 

 

 

 

We are therefore writing to seek your agreement to an 10-day extension of

 

time under section 15AA of the FOI Act. If you agree to this extension,

 

the new due date for us to make a decision on your request will be 30

 

September 2024.

 

 

 

 

 

 

 

Please let us know whether you agree by 20 September 2024.

 

 

 

 

 

 

 

We sincerely apologise that it is taking us longer than we expected to

 

process your request and we appreciate your patience.

 

 

 

 

 

 

 

Please contact us at [1][NDIA request email] if you have any questions or

 

require help.

 

 

 

 

 

 

 

Kind regards

 

 

 

 

 

 

 

Wendy (WNN633)

 

 

 

Freedom of Information Officer

 

 

 

Complaints Management and FOI Branch

 

 

 

General Counsel Division

 

 

 

National Disability Insurance Agency

 

 

 

E: [2][NDIA request email]

 

 

 

 

 

 

 

[3]Title: NDIS delivered by the National Disability Insurance Agency

 

 

 

[4]LGBTIQA+ rainbow graphic

 

 

 

The NDIA acknowledges the Traditional Custodians of Country throughout

 

Australia and their continuing connection to land, sea and community. We

 

pay our respects to them and their cultures and to Elders past, present

 

and emerging.

 

 

 

[5]Aboriginal and Torres Strait Islander flags graphic

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

-------------------------------------------------------------------

 

Please use this email address for all replies to this request:

 

[6][FOI #11755 email]

 

 

 

This request has been made by an individual using Right to Know. This
message and any reply that you make will be published on the internet.
More information on how Right to Know works can be found at:

 

[7]https://aus01.safelinks.protection.outlo...

 

 

 

Please note that in some cases publication of requests and responses will
be delayed.

 

 

 

If you find this service useful as an FOI officer, please ask your web
manager to link to us from your organisation's FOI page.

 

 

 

-------------------------------------------------------------------

 

**********************************************************************
IMPORTANT: This e-mail is for the use of the intended recipient only and
may contain information that is confidential, commercially valuable and/or
subject to legal or parliamentary privilege. If you are not the intended
recipient you are notified that any review, re-transmission, disclosure,
dissemination or other use of, or taking of any action in reliance upon,
this information is prohibited and may result in severe penalties. If you
have received this e-mail in error please notify the sender immediately
and delete all electronic and hard copies of this transmission together
with any attachments. Please consider the environment before printing this
e-mail
**********************************************************************

References

Visible links
1. mailto:[NDIA request email]
2. mailto:[NDIA request email]
4. https://intranet.ndiastaff.ndia.gov.au/h...
6. mailto:[FOI #11755 email]
7. https://www.righttoknow.org.au/help/offi...

hide quoted sections

Dear Freedom of Information,

I do not agree to the further extension of 6 days proposed because, as you have said, this would have the new due date fall on the public holiday weekend and delay the decision. I agree to a further 4 day extension until Friday 4 October 2024 under s 15AA FOI Act for this request.

- M. West

Dear Freedom of Information,

The request has now surpassed the extension due date that I requested, as well as the date you proposed. By law you must make your decision.

- M. West

CR left an annotation ()

Unless the agency applies to the OAIC for an extension of time under section 15AC, the agency is deemed to have refused access to the documents requested. You cannot seek an internal review for deemed decisions.

You could try asking the agency whether they will be seeking a section 15AC extension of time with the OAIC. If they do this, and the OAIC grants them the extension, your right to an internal review gets reinstated.

If not, you have 60 days after the day the decision was deemed to seek an IC Review with the OAIC.

Best of luck

M. West left an annotation ()

GS – Thank you for ensuring I am aware of the external review application dates.

A deemed decision occurring does not effect the agency's legal obligation to provide the requested documents. You can find that information on the OAIC webpage under 'What happens if an agency or minister does not meet the time frame for processing an FOI request?' https://www.oaic.gov.au/freedom-of-infor...

Dear Freedom of Information,

This request is overdue and by law you must provide your decision.

- M. West

Dear Freedom of Information,

This request is more than 2 weeks overdue and by law you must provide your decision.

- M. West

foi, National Disability Insurance Agency

3 Attachments

Dear M West

I sincerely apologise for the delayed response. I advise that I have had
some time off.

In regard to your request, as it is past the due date, I advise that we
are deemed to have refused your request under section 15AC of the FOI Act.
However, please be assured that I have continued to process your request,
and it is currently in the final stages of review. Once I have finalised
the review, I will endeavour to provide you with a decision as soon as
practical.

I again, sincerely apologise for the delay.

Please do not hesitiate to contact me at [1][NDIA request email] if you have
any questions or require help.

 

Thank you.

 

Kind regards

 

Wendy (WNN633)

Senior Freedom of Information Officer

Complaints Management and FOI Branch

General Counsel Division

National Disability Insurance Agency

E: [2][NDIA request email]

[3]Title: NDIS delivered by the National Disability Insurance Agency

[4]LGBTIQA+ rainbow graphic

The NDIA acknowledges the Traditional Custodians of Country throughout
Australia and their continuing connection to land, sea and community. We
pay our respects to them and their cultures and to Elders past, present
and emerging.

[5]Aboriginal and Torres Strait Islander flags graphic

 

 

 

-----Original Message-----
From: M. West <[FOI #11755 email]>
Sent: Sunday, October 20, 2024 12:30 AM
To: foi <[NDIA request email]>
Subject: RE: FOI 24/25-0101 - Your request for information - Extension of
Time [SEC=OFFICIAL]

 

Dear Freedom of Information,

 

 

 

This request is more than 2 weeks overdue and by law you must provide your
decision.

 

 

 

- M. West

 

 

 

-----Original Message-----

 

 

 

Dear M West

 

 

 

 

 

 

 

Thank you for your request for information.

 

 

 

 

 

 

 

We’re sorry it is taking us longer than expected to process your request. 

 

 

 

 

 

 

 

We are therefore writing to seek your agreement to a 6-day extension of

 

time under section 15AA of the FOI Act. If you agree to this extension,

 

the new due date for us to make a decision on your request will be 6

 

October 2024. Please note that as this date falls on the weekend and

 

public holiday, the next available date for you to receive your decision

 

is Tuesday 8 October 2024.

 

 

 

 

 

 

 

Please let us know whether you agree by 30 September 2024.

 

 

 

 

 

 

 

We sincerely apologise that it is taking us longer than we expected to

 

process your request and we appreciate your patience.

 

 

 

 

 

 

 

Please contact us at [1][NDIA request email] if you have any questions or

 

require help.

 

 

 

 

 

 

 

Kind regards

 

 

 

 

 

 

 

Wendy (WNN633)

 

 

 

Freedom of Information Officer

 

 

 

Complaints Management and FOI Branch

 

 

 

General Counsel Division

 

 

 

National Disability Insurance Agency

 

 

 

E: [2][NDIA request email]

 

 

 

 

 

 

 

[3]Title: NDIS delivered by the National Disability Insurance Agency

 

 

 

[4]LGBTIQA+ rainbow graphic

 

 

 

The NDIA acknowledges the Traditional Custodians of Country throughout

 

Australia and their continuing connection to land, sea and community. We

 

pay our respects to them and their cultures and to Elders past, present

 

and emerging.

 

 

 

[5]Aboriginal and Torres Strait Islander flags graphic

 

 

 

 

 

 

 

 

 

 

 

-------------------------------------------------------------------

 

Please use this email address for all replies to this request:

 

[6][FOI #11755 email]

 

 

 

This request has been made by an individual using Right to Know. This
message and any reply that you make will be published on the internet.
More information on how Right to Know works can be found at:

 

[7]https://aus01.safelinks.protection.outlo...

 

 

 

Please note that in some cases publication of requests and responses will
be delayed.

 

 

 

If you find this service useful as an FOI officer, please ask your web
manager to link to us from your organisation's FOI page.

 

 

 

-------------------------------------------------------------------

 

**********************************************************************
IMPORTANT: This e-mail is for the use of the intended recipient only and
may contain information that is confidential, commercially valuable and/or
subject to legal or parliamentary privilege. If you are not the intended
recipient you are notified that any review, re-transmission, disclosure,
dissemination or other use of, or taking of any action in reliance upon,
this information is prohibited and may result in severe penalties. If you
have received this e-mail in error please notify the sender immediately
and delete all electronic and hard copies of this transmission together
with any attachments. Please consider the environment before printing this
e-mail
**********************************************************************

References

Visible links
1. mailto:[NDIA request email]
2. mailto:[NDIA request email]
4. https://intranet.ndiastaff.ndia.gov.au/h...
6. mailto:[FOI #11755 email]
7. https://www.righttoknow.org.au/help/offi...

hide quoted sections

Dear foi,

This request is long overdue and it has been a week since Wendy informed me the documents were in the final stages of review. Has this been completed?

- M. West

foi, National Disability Insurance Agency

3 Attachments

Dear M West

Thank you for your email and your attention to this FOI request.

In regard to your request, I advise that it is still in the final stages
of processing.

Unfortunately, I am unable to provide you with a specific completion date
for this request, however, I will endeavour to have this request finalised
as soon as practically possible.

I sincerely apologise for the delay.

Please do not hesitate to contact me at [1][NDIA request email] if you have any
questions or require help.

 

Thank you.

 

Kind regards

 

Wendy (WNN633)

Senior Freedom of Information Officer

Complaints Management and FOI Branch

General Counsel Division

National Disability Insurance Agency

E: [2][NDIA request email]

[3]Title: NDIS delivered by the National Disability Insurance Agency

[4]LGBTIQA+ rainbow graphic

The NDIA acknowledges the Traditional Custodians of Country throughout
Australia and their continuing connection to land, sea and community. We
pay our respects to them and their cultures and to Elders past, present
and emerging.

[5]Aboriginal and Torres Strait Islander flags graphic

 

 

-----Original Message-----
From: M. West <[FOI #11755 email]>
Sent: Sunday, 27 October 2024 10:23 PM
To: foi <[NDIA request email]>
Subject: RE: FOI 24/25-0101 - Your request for information - Communication
[SEC=OFFICIAL]

 

Dear foi,

 

 

 

This request is long overdue and it has been a week since Wendy informed
me the documents were in the final stages of review. Has this been
completed?

 

 

 

- M. West

 

 

 

-----Original Message-----

 

 

 

Dear M West

 

 

 

I sincerely apologise for the delayed response. I advise that I have had

 

some time off.

 

 

 

In regard to your request, as it is past the due date, I advise that we

 

are deemed to have refused your request under section 15AC of the FOI Act.

 

However, please be assured that I have continued to process your request,

 

and it is currently in the final stages of review. Once I have finalised

 

the review, I will endeavour to provide you with a decision as soon as

 

practical.

 

 

 

I again, sincerely apologise for the delay.

 

 

 

Please do not hesitiate to contact me at [1][NDIA request email] if you
have

 

any questions or require help.

 

 

 

 

 

 

 

Thank you.

 

 

 

 

 

 

 

Kind regards

 

 

 

 

 

 

 

Wendy (WNN633)

 

 

 

Senior Freedom of Information Officer

 

 

 

Complaints Management and FOI Branch

 

 

 

General Counsel Division

 

 

 

National Disability Insurance Agency

 

 

 

E: [2][NDIA request email]

 

 

 

[3]Title: NDIS delivered by the National Disability Insurance Agency

 

 

 

[4]LGBTIQA+ rainbow graphic

 

 

 

The NDIA acknowledges the Traditional Custodians of Country throughout

 

Australia and their continuing connection to land, sea and community. We

 

pay our respects to them and their cultures and to Elders past, present

 

and emerging.

 

 

 

[5]Aboriginal and Torres Strait Islander flags graphic

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

-------------------------------------------------------------------

 

Please use this email address for all replies to this request:

 

[6][FOI #11755 email]

 

 

 

This request has been made by an individual using Right to Know. This
message and any reply that you make will be published on the internet.
More information on how Right to Know works can be found at:

 

[7]https://aus01.safelinks.protection.outlo...

 

 

 

Please note that in some cases publication of requests and responses will
be delayed.

 

 

 

If you find this service useful as an FOI officer, please ask your web
manager to link to us from your organisation's FOI page.

 

 

 

-------------------------------------------------------------------

 

**********************************************************************
IMPORTANT: This e-mail is for the use of the intended recipient only and
may contain information that is confidential, commercially valuable and/or
subject to legal or parliamentary privilege. If you are not the intended
recipient you are notified that any review, re-transmission, disclosure,
dissemination or other use of, or taking of any action in reliance upon,
this information is prohibited and may result in severe penalties. If you
have received this e-mail in error please notify the sender immediately
and delete all electronic and hard copies of this transmission together
with any attachments. Please consider the environment before printing this
e-mail
**********************************************************************

References

Visible links
1. mailto:[NDIA request email]
2. mailto:[NDIA request email]
4. https://intranet.ndiastaff.ndia.gov.au/h...
6. mailto:[FOI #11755 email]
7. https://www.righttoknow.org.au/help/offi...

hide quoted sections

Dear Wendy,

I made this request in July and you have been saying that it's in the final stages of review for more than 20 days.

- M. West

foi, National Disability Insurance Agency

5 Attachments

Dear M West

 

Thank you for your request for information.

 

Please find attached correspondence and documents in relation to your
request.  If you require these in a different format, please let us know.

 

Please contact us at [1][NDIA request email] if you have any questions or
require help.

 

Kind regards

 

Wendy (WNN633)

Senior Freedom of Information Officer

Complaints Management and FOI Branch

General Counsel Division

National Disability Insurance Agency

E: [2][NDIA request email]

[3]Title: NDIS delivered by the National Disability Insurance Agency

[4]LGBTIQA+ rainbow graphic

The NDIA acknowledges the Traditional Custodians of Country throughout
Australia and their continuing connection to land, sea and community. We
pay our respects to them and their cultures and to Elders past, present
and emerging.

[5]Aboriginal and Torres Strait Islander flags graphic

 

 

 

-----Original Message-----
From: M. West <[FOI #11755 email]>
Sent: Monday, 11 November 2024 5:36 PM
To: foi <[NDIA request email]>
Subject: RE: FOI 24/25-0101 - Your request for information - Communication
[SEC=OFFICIAL]

 

Dear Wendy,

 

 

 

I made this request in July and you have been saying that it's in the
final stages of review for more than 20 days.

 

 

 

- M. West

 

 

 

-----Original Message-----

 

 

 

Dear M West

 

 

 

Thank you for your email and your attention to this FOI request.

 

 

 

In regard to your request, I advise that it is still in the final stages

 

of processing.

 

 

 

Unfortunately, I am unable to provide you with a specific completion date

 

for this request, however, I will endeavour to have this request finalised

 

as soon as practically possible.

 

 

 

I sincerely apologise for the delay.

 

 

 

Please do not hesitate to contact me at [1][NDIA request email] if you
have any

 

questions or require help.

 

 

 

 

 

 

 

Thank you.

 

 

 

 

 

 

 

Kind regards

 

 

 

 

 

 

 

Wendy (WNN633)

 

 

 

Senior Freedom of Information Officer

 

 

 

Complaints Management and FOI Branch

 

 

 

General Counsel Division

 

 

 

National Disability Insurance Agency

 

 

 

E: [2][NDIA request email]

 

 

 

[3]Title: NDIS delivered by the National Disability Insurance Agency

 

 

 

[4]LGBTIQA+ rainbow graphic

 

 

 

The NDIA acknowledges the Traditional Custodians of Country throughout

 

Australia and their continuing connection to land, sea and community. We

 

pay our respects to them and their cultures and to Elders past, present

 

and emerging.

 

 

 

[5]Aboriginal and Torres Strait Islander flags graphic

 

 

 

 

 

 

 

 

 

 

 

-------------------------------------------------------------------

 

Please use this email address for all replies to this request:

 

[6][FOI #11755 email]

 

 

 

This request has been made by an individual using Right to Know. This
message and any reply that you make will be published on the internet.
More information on how Right to Know works can be found at:

 

[7]https://aus01.safelinks.protection.outlo...

 

 

 

Please note that in some cases publication of requests and responses will
be delayed.

 

 

 

If you find this service useful as an FOI officer, please ask your web
manager to link to us from your organisation's FOI page.

 

 

 

-------------------------------------------------------------------

 

**********************************************************************
IMPORTANT: This e-mail is for the use of the intended recipient only and
may contain information that is confidential, commercially valuable and/or
subject to legal or parliamentary privilege. If you are not the intended
recipient you are notified that any review, re-transmission, disclosure,
dissemination or other use of, or taking of any action in reliance upon,
this information is prohibited and may result in severe penalties. If you
have received this e-mail in error please notify the sender immediately
and delete all electronic and hard copies of this transmission together
with any attachments. Please consider the environment before printing this
e-mail
**********************************************************************

References

Visible links
1. mailto:[NDIA request email]
2. mailto:[NDIA request email]
4. https://intranet.ndiastaff.ndia.gov.au/h...
6. mailto:[FOI #11755 email]
7. https://www.righttoknow.org.au/help/offi...

hide quoted sections