NDIA’s assessment/s, inputs, submissions and ratings that support the “risk maturity level 4” (integrated) as rated by Comcover’s Risk Management Benchmarking Survey in March 2015

Shirley made this Freedom of Information request to National Disability Insurance Agency

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

The request was refused by National Disability Insurance Agency.

Dear National Disability Insurance Agency,

Please provide copies of all submissions, assessments, inputs and ratings that contributed to or formed the basis of the NDIA’s “risk maturity level 4” (integrated) as rated by Comcover’s Risk Management Benchmarking Survey in March 2015, cited in the NDIA Annual Report 2014-15 [1].

Context:

Under the topic or “managing risk” and key achievements in 2014-15, the NDIA stated that the Agency “achieved a maturity level rating of four (4)—‘integrated’—in the annual Comcover Risk Management Benchmarking Survey in March 2015. The result highlights the Agency’s high level of risk maturity in its risk management strategies and processes. This represents a significant improvement in the Agency’s risk management capability over the past 12 months” [2]. According to Comcover's Risk Management Capability Maturity Model [3], Level 4, Integrated (now Embedded) is:

Risk Governance:

• Centralised real-time risk information is readily available
• A consistent approach to communicating risk enables staff to understand how risk
management contributes to the achievement of goals and objectives
• Managers and supervisors actively monitor the risk profiles of their areas of responsibility and ensure staff adopt the risk management framework as developed and intended
• The entity communicates and engages with all required stakeholders (both internal and external) to enable effective risk management.

Risk Culture:

• Desired risk culture has been articulated in accordance with strategic objectives, risk appetite and tolerances
• The entity’s current risk culture is formally and regularly assessed against the desired risk culture, with recommendations identified for improvement
• Initiatives to uplift risk culture are in place and are monitored and reported on an ad hoc basis.

Risk Capability:

• There is demonstrated understanding of the need to build risk capability, focussing on priority areas for improvement, addressing underlying issues and utilising the skills of existing resources
• Internal and external information sources are used to inform risk assessment processes that consider both current and emerging risks
• Risk information is integrated with key operational systems.

Risk Management Framework and Practices:

• A comprehensive set of risk appetite and tolerance statements defined across strategic objectives include measures that enable effective monitoring and review
• Risk management is embedded in decision making for strategic planning and project and program risks, including business cases
• Agreed governance arrangements and desired risk culture levels allow for effective management of both current and emerging shared risks.

Organisational resilience and Agility:

• Formal mechanisms exist to build and maintain organisational resilience
• A regular and independent process has been established to assess control design and effectiveness over critical business processes
• Tools and techniques exist to identify, analyse and manage emerging risks beyond the current planning horizon
• Opportunities for improvement and good practice are identified through analysing risk information.

Thank you for your help with this request.

Yours faithfully,

Shirley

References:

1. NDIA (2015) Annual Report 2014-14, National Insurance Disability Agency, Australian Government. Available at: < https://www.ndis.gov.au/about-us/publica... >. Accessed [13 Jun 21]
2. Ibid. Page 113
3. Comcover (2021) Risk Management Capability Maturity Model - Overview, Australian Government. Available at: < https://www.finance.gov.au/sites/default... >. Accessed [13 Jun 21]
4. Ibid. Page 4

foi, National Disability Insurance Agency

Thank you for contacting the National Disability Insurance Agency (NDIA).

 

Freedom of Information

 

If your message is a request for access to documents under the
Freedom of Information Act 1982 (FOI Act), we will acknowledge it within
14-days of receipt.  We may be in touch with you sooner if your request is
too large or vague.

 

We are committed to processing all requests as quickly as possible.  We
will keep in regular contact with you, especially if there's any delay in
making a decision.

 

Further information about FOI is available on our website:
[1]https://www.ndis.gov.au/about-us/policie...

 

Please contact us at [2][NDIA request email] if you have any questions or
require help.

 

Participant Information Access

 

If you are an NDIS participant and you are seeking access to your own
personal information, you can make a request online under our Participant
Information Access (PIA) process.

 

To make a request, please complete our online request form:
[3]https://www.ndis.gov.au/about-us/policie...

 

Please contact us at [4][email address] if you have any
questions or require help.

 

Other enquiries

 

If your message is for something else, you should direct it to
[5][email address].

 

If your message is received outside our business hours of 9am to 5pm
(AEST), Monday to Friday or on a public holiday, we will action it on the
next business day.

 

If your message is urgent, you can call our National Conact Centre on 1800
800 110.

 

Warm regards

 

NDIA FOI Team
Email: [6][email address]

show quoted sections

References

Visible links
1. https://www.ndis.gov.au/about-us/policie...
2. mailto:[NDIA request email]
3. https://www.ndis.gov.au/about-us/policie...
4. mailto:[email address]
5. mailto:[email address]
6. mailto:[email address]

foi, National Disability Insurance Agency

2 Attachments

Dear Shirley

 

Thank you for your request for information.

 

Please find attached correspondence in relation to your request.  If you
require the attachment in a different format, please let us know.

 

We’re sorry to let you know that it will take us longer than expected to
process your request.  This is because the material you are requesting
will require multiple consultations and searches with different line
areas.

 

We are, therefore, writing to seek your agreement to a 30 day extension of
time under section 15AA of the FOI Act. This would make the new due date
12 August 2021.

 

Please let us know whether you agree by 12:00pm Friday 2 July 2021.

 

If you don’t agree, we may need to seek an extension from the Office of
Australian Information Commissioner.

 

Please contact us at [1][NDIA request email] if you have any questions or
require help.

 

Kind regards

 

Freedom of Information Officer

Parliamentary, Ministerial and FOI Branch

Government Division

National Disability Insurance Agency

E: [2][NDIA request email]

[3]Title: NDIS delivered by the National Disability Insurance Agency

 

The NDIA acknowledges the Traditional Custodians of Country throughout
Australia and their continuing connection to land, sea and community. We
pay our respects to them and their cultures and to Elders past, present
and emerging. 

 

show quoted sections

References

Visible links
1. mailto:[NDIA request email]
2. mailto:[NDIA request email]

foi, National Disability Insurance Agency

2 Attachments

Dear Shirley

 

Thank you for your request for information.

 

Please find attached correspondence in relation to your request.  If you
require the attachment in a different format, please let us know.

 

We’re sorry to let you know that it will take us longer than expected to
process your request.  This is because the material you are requesting
will require multiple consultations and searches with different line
areas.

 

We are, therefore, writing to seek your agreement to a 30 day extension of
time under section 15AA of the FOI Act. This would make the new due date
12 August 2021.

 

Please let us know whether you agree by 12:00pm Friday 2 July 2021.

 

If you don’t agree, we may need to seek an extension from the Office of
Australian Information Commissioner.

 

Please contact us at [1][NDIA request email] if you have any questions or
require help.

 

Kind regards

 

Freedom of Information Officer

Parliamentary, Ministerial and FOI Branch

Government Division

National Disability Insurance Agency

E: [2][NDIA request email]

[3]Title: NDIS delivered by the National Disability Insurance Agency

 

The NDIA acknowledges the Traditional Custodians of Country throughout
Australia and their continuing connection to land, sea and community. We
pay our respects to them and their cultures and to Elders past, present
and emerging. 

 

show quoted sections

References

Visible links
1. mailto:[NDIA request email]
2. mailto:[NDIA request email]

foi, National Disability Insurance Agency

2 Attachments

Dear Shirley

 

Thank you for your request for information.

 

Please find attached correspondence in relation to your request.  If you
require the attachment in a different format, please let us know.

 

We’re sorry to let you know that it will take us longer than expected to
process your request.  This is because the material you are requesting
will require multiple consultations and searches with different line
areas.

 

We are, therefore, writing to seek your agreement to a 30 day extension of
time under section 15AA of the FOI Act. This would make the new due date
12 August 2021.

 

Please let us know whether you agree by 12:00pm Friday 2 July 2021.

 

If you don’t agree, we may need to seek an extension from the Office of
Australian Information Commissioner.

 

Please contact us at [1][NDIA request email] if you have any questions or
require help.

 

Kind regards

 

Freedom of Information Officer

Parliamentary, Ministerial and FOI Branch

Government Division

National Disability Insurance Agency

E: [2][NDIA request email]

[3]Title: NDIS delivered by the National Disability Insurance Agency

 

The NDIA acknowledges the Traditional Custodians of Country throughout
Australia and their continuing connection to land, sea and community. We
pay our respects to them and their cultures and to Elders past, present
and emerging. 

 

show quoted sections

References

Visible links
1. mailto:[NDIA request email]
2. mailto:[NDIA request email]

foi, National Disability Insurance Agency

2 Attachments

Dear Shirley

 

Thank you for your request for information.

 

Please find attached correspondence in relation to your request.  If you
require the attachment in a different format, please let us know.

 

We’re sorry to let you know that it will take us longer than expected to
process your request.  This is because the material you are requesting
will require multiple consultations and searches with different line
areas.

 

We are, therefore, writing to seek your agreement to a 30 day extension of
time under section 15AA of the FOI Act. This would make the new due date
12 August 2021.

 

Please let us know whether you agree by 12:00pm Friday 2 July 2021.

 

If you don’t agree, we may need to seek an extension from the Office of
Australian Information Commissioner.

 

Please contact us at [1][NDIA request email] if you have any questions or
require help.

 

Kind regards

 

Freedom of Information Officer

Parliamentary, Ministerial and FOI Branch

Government Division

National Disability Insurance Agency

E: [2][NDIA request email]

[3]Title: NDIS delivered by the National Disability Insurance Agency

 

The NDIA acknowledges the Traditional Custodians of Country throughout
Australia and their continuing connection to land, sea and community. We
pay our respects to them and their cultures and to Elders past, present
and emerging. 

 

show quoted sections

References

Visible links
1. mailto:[NDIA request email]
2. mailto:[NDIA request email]

foi, National Disability Insurance Agency

2 Attachments

Dear Shirley

 

Thank you for your request for information.

 

Please find attached correspondence in relation to your request.  If you
require the attachment in a different format, please let us know.

 

We’re sorry to let you know that it will take us longer than expected to
process your request.  This is because the material you are requesting
will require multiple consultations and searches with different line
areas.

 

We are, therefore, writing to seek your agreement to a 30 day extension of
time under section 15AA of the FOI Act. This would make the new due date
12 August 2021.

 

Please let us know whether you agree by 12:00pm Friday 2 July 2021.

 

If you don’t agree, we may need to seek an extension from the Office of
Australian Information Commissioner.

 

Please contact us at [1][NDIA request email] if you have any questions or
require help.

 

Kind regards

 

Freedom of Information Officer

Parliamentary, Ministerial and FOI Branch

Government Division

National Disability Insurance Agency

E: [2][NDIA request email]

[3]Title: NDIS delivered by the National Disability Insurance Agency

 

The NDIA acknowledges the Traditional Custodians of Country throughout
Australia and their continuing connection to land, sea and community. We
pay our respects to them and their cultures and to Elders past, present
and emerging. 

 

show quoted sections

References

Visible links
1. mailto:[NDIA request email]
2. mailto:[NDIA request email]

foi, National Disability Insurance Agency

2 Attachments

Dear Shirley

 

Thank you for your request for information.

 

Please find attached correspondence in relation to your request.  If you
require the attachment in a different format, please let us know.

 

We’re sorry to let you know that it will take us longer than expected to
process your request.  This is because the material you are requesting
will require multiple consultations and searches with different line
areas.

 

We are, therefore, writing to seek your agreement to a 30 day extension of
time under section 15AA of the FOI Act. This would make the new due date
12 August 2021.

 

Please let us know whether you agree by 12:00pm Friday 2 July 2021.

 

If you don’t agree, we may need to seek an extension from the Office of
Australian Information Commissioner.

 

Please contact us at [1][NDIA request email] if you have any questions or
require help.

 

Kind regards

 

Freedom of Information Officer

Parliamentary, Ministerial and FOI Branch

Government Division

National Disability Insurance Agency

E: [2][NDIA request email]

[3]Title: NDIS delivered by the National Disability Insurance Agency

 

The NDIA acknowledges the Traditional Custodians of Country throughout
Australia and their continuing connection to land, sea and community. We
pay our respects to them and their cultures and to Elders past, present
and emerging. 

 

show quoted sections

References

Visible links
1. mailto:[NDIA request email]
2. mailto:[NDIA request email]

Dear foi,

I agree to the 30 day extension request.

Yours sincerely,

Shirley

National Disability Insurance Agency

2 Attachments

  • Attachment

    attachment.delivery status

    0K Download

  • Attachment

    Re FOI 20 21 0879 Your request for information Acknowledgement and extension of time SEC OFFICIAL.txt

    2K Download View as HTML

This is the mail system at host righttoknow.org.au.

I'm sorry to have to inform you that your message could not
be delivered to one or more recipients. It's attached below.

For further assistance, please send mail to postmaster.

If you do so, please include this problem report. You can
delete your own text from the attached returned message.

The mail system

<[NDIA request email]>: Host or domain name not found. Name service error for
name=ndis.gov.au type=MX: Host not found, try again