NDIA Offsite Data Record Storage Policy and Procedures
Dear National Disability Insurance Agency,
Please provide a copy of the NDIA Offsite Data Records Storage Policy and Procedures. That is, the specific policy and procedures that guide, manage and evaluate the NDIA’s data records stored and/or accessed from the various NDIS physical sites or locations.
Context:
As a national Commonwealth entity, the NDIA occupies many physical locations [1]. Therefore, it is reasonable to assume that recorded data and information are contained both at NDIS locations and ‘other’ locations. That is, non-NDIA offices and controlled or managed physical space. According to the National Archives of Australia (NAA), this may present as a risk for Commonwealth Government Agency. As a result, the NAA provides specific guidance on conducting risk assessments [2], further suggesting that “Agencies may have other records management risks that apply specifically to their business functions. In addition, other general risks relating to outsourcing and data storage will need to be considered”. The NAA also provides guidance on other sources of information and regulatory compliance for Data Record Storage and management. This includes:
• Outsourcing digital data storage: Storing Commonwealth records in Data Centres, Digital Repositories and in the Cloud
• Risk Management: principles and guidelines (Australian Standard for Risk Management, AS/NZS ISO 31000:2009)
• ‘Security risk management’, Australian Government Protective Security Policy Framework (Attorney-General’s Department)
• Advice on Managing the Record keeping Risks Associated with Cloud Computing (Australasian Digital Record keeping Initiative)
• Australian Government Data Centre Strategy 2010–2025 (Department of Finance and Deregulation and Australian Government Information Management Office)
• Records Issues for Outsourcing including General Disposal Authority 25 (National Archives of Australia)
It is therefore reasonable to assume the NDIA’s policy and procedure aligns with these and other Commonwealth regulatory and legislative requirements.
Thank you for your assistance.
Yours faithfully,
Shirley
References:
1. NDIS (2021) Office and Contacts in your area, National Disability Insurance Agency, Australian Government, Available at: < https://www.ndis.gov.au/contact/locations >. Accessed [8 Jul 21]
2. NAA (2021) Records Management Risk Assessment Offsite Data Storage, version 1, National Archives of Australia, Australian Government, Available at: < https://www.naa.gov.au/sites/default/fil...>. Accessed [8 Jul 21]
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Dear Shirley
Freedom of Information Request: Acknowledgement
Thank you for your request of 8 May 2022, made under the Freedom of
Information Act 1982 (FOI Act), for copies of documents held by the
National Disability Insurance Agency (NDIA).
Scope of your request
You have requested access to the following documents:
Please provide a copy of the NDIA Offsite Data Records Storage Policy and
Procedures. That is, the specific policy and procedures that guide, manage
and evaluate the NDIA’s data records stored and/or accessed from the
various NDIS physical sites or locations.
Processing timeframes
A 30-day statutory period for processing your request commenced from 9 May
2022, in accordance with section 15(2A)(c) of the FOI Act. You should,
therefore, expect a decision from us by 7 June 2022.
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for other reasons. We will advise you if this happens.
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Kind regards
Freedom of Information Officer
Parliamentary, Ministerial & FOI Branch
Government Division
National Disability Insurance Agency
E: [2][NDIA request email]
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Dear Shirley
Thank you for your request for information.
We’re sorry to let you know that it’s taken us longer than expected to
process your request. This is because of the need to consult with multple
areas to search for the information.
We are therefore writing to seek your agreement to a 30 day extension of
time under section 15AA of the FOI Act, making the new due date for a
decision 7 July 2022 if you agree.
Please let us know whether you agree by COB 7 June 2022.
If you don’t agree, we may need to seek an extension from the Office of
Australian Information Commissioner.
We’re sorry that it’s taken us longer than expected and we appreciate your
patience.
Please contact us at [1][NDIA request email] if you have any questions or
require help.
Kind regards
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IMPORTANT: This e-mail is for the use of the intended recipient only and
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subject to legal or parliamentary privilege. If you are not the intended
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dissemination or other use of, or taking of any action in reliance upon,
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Dear Shirley
Thank you for your request for information.
Please find attached correspondence and documents in relation to your
request. If you require these in a different format, please let us know.
Please contact us at [1][NDIA request email] if you have any questions or
require help.
Thank you.
Kind regards
Freedom of Information Officer
Parliamentary, Ministerial and FOI Branch
Government Division
National Disability Insurance Agency
E: [2][NDIA request email]
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IMPORTANT: This e-mail is for the use of the intended recipient only and
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