Dear Nathan.  Thank you for your email.  I will respond to you shortly.
 
Regards
 
Rohan Singh
Freedom Of Information Officer
T 02 9031 3022 | E [1][email address]
Level 13/100 Mount Street, North Sydney NSW 2060
nbn acknowledges and pays respects to the traditional custodians of all
the lands upon which we work.
Notice to recipient: This e-mail is intended only to be read or used by
the addressee. It is confidential and may contain information that is
subject to legal professional privilege or protected by copyright. If you
are not the addressee indicated in this message (or responsible for
delivery of the message to that person), you may not copy or deliver this
message to anyone, and you should destroy this message and kindly notify
the sender by reply e-mail. Copyright, confidentiality and legal
professional privilege are not waived or lost by reason of mistaken
delivery to you. Emails to/from nbn co limited ABN 86 136 533 741 may
undergo email filtering and virus scanning, including by third party
contractors, however, nbn co limited does not guarantee that any email or
any attachment is secure, error-free or free of viruses or other unwanted
or unexpected inclusions. Any views expressed in this message are those of
the individual sender, except where the sender specifically states them to
be the views of nbn co limited.
PLEASE CONSIDER OUR ENVIRONMENT BEFORE PRINTING
FOI2223030
 
-----Original Message-----
From: observant1 <[FOI #9840 email]>
Sent: Wednesday, 25 January 2023 10:11 AM
To: FOIOfficer <[email address]>
Subject: [External] Freedom of Information request - NBN infrastructure
condition on Grieve Rd, Rochedale
 
EXTERNAL SENDER – Be cautious opening Links and Attachments
 
Dear NBN Co Limited FOI Officer,
 
I would like copies of documents pertaining to the condition and
serviceability of NBN technologies servicing Grieve Rd Rochedale QLD
including estimated service life, and repair/replacement requirements and
schedules
 
Yours faithfully,
 
Nathan Barton
 
-------------------------------------------------------------------
 
Please use this email address for all replies to this request:
[2][FOI #9840 email]
 
Is [3][NBN Co Limited request email] the wrong address for Freedom of Information
requests to NBN Co Limited? If so, please contact us using this form:
[4]https://aus01.safelinks.protection.outlo...
 
This request has been made by an individual using Right to Know. This
message and any reply that you make will be published on the internet.
More information on how Right to Know works can be found at:
[5]https://aus01.safelinks.protection.outlo...
 
Please note that in some cases publication of requests and responses will
be delayed.
 
If you find this service useful as an FOI officer, please ask your web
manager to link to us from your organisation's FOI page.
 
 
-------------------------------------------------------------------
 

References

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Dear Nathan
 
Please see my attached letter regarding your request. 
 
Please feel free to contact me separately at [1][email address] if
you have an issue with your nbn™ network service that you would like to
discuss with nbn’s Complaints Team.
 
Regards
 
Rohan Singh
Freedom Of Information Officer
T 02 9031 3022 | E [2][email address]
Level 13/100 Mount Street, North Sydney NSW 2060
nbn acknowledges and pays respects to the traditional custodians of all
the lands upon which we work.
Notice to recipient: This e-mail is intended only to be read or used by
the addressee. It is confidential and may contain information that is
subject to legal professional privilege or protected by copyright. If you
are not the addressee indicated in this message (or responsible for
delivery of the message to that person), you may not copy or deliver this
message to anyone, and you should destroy this message and kindly notify
the sender by reply e-mail. Copyright, confidentiality and legal
professional privilege are not waived or lost by reason of mistaken
delivery to you. Emails to/from nbn co limited ABN 86 136 533 741 may
undergo email filtering and virus scanning, including by third party
contractors, however, nbn co limited does not guarantee that any email or
any attachment is secure, error-free or free of viruses or other unwanted
or unexpected inclusions. Any views expressed in this message are those of
the individual sender, except where the sender specifically states them to
be the views of nbn co limited.
PLEASE CONSIDER OUR ENVIRONMENT BEFORE PRINTING
FOI2223030
 
_____________________________________________
From: FOIOfficer <[email address]>
Sent: Friday, 27 January 2023 4:07 PM
To: observant1 <[FOI #9840 email]>
Cc: FOIOfficer <[email address]>
Subject: RE: [External] Freedom of Information request - NBN
infrastructure condition on Grieve Rd, Rochedale
 
 
Dear Nathan.  Thank you for your email.  I will respond to you shortly.
 
Regards
 
Rohan Singh
Freedom Of Information Officer
T 02 9031 3022 | E [3][email address]
Level 13/100 Mount Street, North Sydney NSW 2060
<< OLE Object: Picture (Device Independent Bitmap) >>
nbn acknowledges and pays respects to the traditional custodians of all
the lands upon which we work.
Notice to recipient: This e-mail is intended only to be read or used by
the addressee. It is confidential and may contain information that is
subject to legal professional privilege or protected by copyright. If you
are not the addressee indicated in this message (or responsible for
delivery of the message to that person), you may not copy or deliver this
message to anyone, and you should destroy this message and kindly notify
the sender by reply e-mail. Copyright, confidentiality and legal
professional privilege are not waived or lost by reason of mistaken
delivery to you. Emails to/from nbn co limited ABN 86 136 533 741 may
undergo email filtering and virus scanning, including by third party
contractors, however, nbn co limited does not guarantee that any email or
any attachment is secure, error-free or free of viruses or other unwanted
or unexpected inclusions. Any views expressed in this message are those of
the individual sender, except where the sender specifically states them to
be the views of nbn co limited.
PLEASE CONSIDER OUR ENVIRONMENT BEFORE PRINTING
FOI2223030
 
-----Original Message-----
From: observant1 <[FOI #9840 email]>
Sent: Wednesday, 25 January 2023 10:11 AM
To: FOIOfficer <[email address]>
Subject: [External] Freedom of Information request - NBN infrastructure
condition on Grieve Rd, Rochedale
 
EXTERNAL SENDER – Be cautious opening Links and Attachments
 
Dear NBN Co Limited FOI Officer,
 
I would like copies of documents pertaining to the condition and
serviceability of NBN technologies servicing Grieve Rd Rochedale QLD
including estimated service life, and repair/replacement requirements and
schedules
 
Yours faithfully,
 
Nathan Barton
 
-------------------------------------------------------------------
 
Please use this email address for all replies to this request:
[4][FOI #9840 email]
 
Is [5][NBN Co Limited request email] the wrong address for Freedom of Information
requests to NBN Co Limited? If so, please contact us using this form:
[6]https://aus01.safelinks.protection.outlo...
 
This request has been made by an individual using Right to Know. This
message and any reply that you make will be published on the internet.
More information on how Right to Know works can be found at:
[7]https://aus01.safelinks.protection.outlo...
 
Please note that in some cases publication of requests and responses will
be delayed.
 
If you find this service useful as an FOI officer, please ask your web
manager to link to us from your organisation's FOI page.
 
 
-------------------------------------------------------------------
 

References

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3. mailto:[email address]
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Dear Nathan

 

Thank you for your email.  I’ll come back to you regarding the next steps
or any further clarification required.

 

Regards

 

Rohan Singh

Freedom Of Information Officer

T 02 9031 3022 | E [1][email address]

Level 13/100 Mount Street, North Sydney NSW 2060

nbn acknowledges and pays respects to the traditional custodians of all
the lands upon which we work.

Notice to recipient: This e-mail is intended only to be read or used by
the addressee. It is confidential and may contain information that is
subject to legal professional privilege or protected by copyright. If you
are not the addressee indicated in this message (or responsible for
delivery of the message to that person), you may not copy or deliver this
message to anyone, and you should destroy this message and kindly notify
the sender by reply e-mail. Copyright, confidentiality and legal
professional privilege are not waived or lost by reason of mistaken
delivery to you. Emails to/from nbn co limited ABN 86 136 533 741 may
undergo email filtering and virus scanning, including by third party
contractors, however, nbn co limited does not guarantee that any email or
any attachment is secure, error-free or free of viruses or other unwanted
or unexpected inclusions. Any views expressed in this message are those of
the individual sender, except where the sender specifically states them to
be the views of nbn co limited.

PLEASE CONSIDER OUR ENVIRONMENT BEFORE PRINTING

FOI2223030

 

-----Original Message-----
From: observant1 <[FOI #9840 email]>
Sent: Saturday, 11 March 2023 9:16 AM
To: FOIOfficer <[email address]>
Subject: RE: [External] Freedom of Information request - NBN
infrastructure condition on Grieve Rd, Rochedale

 

EXTERNAL SENDER – Be cautious opening Links and Attachments

 

Dear FOIOfficer,

 

For clarification,  I am seeking information regarding the specific cables
running between the node and the homes it "services" on Grieve Road.

 

The information I am requesting is:

1. when does NBNco consider the cables to be at the end if their service
life.

2. Is there currently a plan to replace these cables or a projection for
when this might be necessary.

3. If there is not a plan to replace these cables, is there a maintenance
or refurbishment plan.

 

Yours sincerely,

 

Nathan

 

-----Original Message-----

 

Dear Nathan

 

Please see my attached letter regarding your request. 

 

Please feel free to contact me separately at [1][email address] if  you
have an issue with your nbn™ network service that you would like to 
discuss with nbn’s Complaints Team.

 

Regards

 

Rohan Singh

Freedom Of Information Officer

T 02 9031 3022 | E [2][email address]

Level 13/100 Mount Street, North Sydney NSW 2060  nbn acknowledges and
pays respects to the traditional custodians of all  the lands upon which
we work.

Notice to recipient: This e-mail is intended only to be read or used by 
the addressee. It is confidential and may contain information that is 
subject to legal professional privilege or protected by copyright. If you 
are not the addressee indicated in this message (or responsible for 
delivery of the message to that person), you may not copy or deliver this 
message to anyone, and you should destroy this message and kindly notify 
the sender by reply e-mail. Copyright, confidentiality and legal 
professional privilege are not waived or lost by reason of mistaken 
delivery to you. Emails to/from nbn co limited ABN 86 136 533 741 may 
undergo email filtering and virus scanning, including by third party 
contractors, however, nbn co limited does not guarantee that any email or 
any attachment is secure, error-free or free of viruses or other unwanted 
or unexpected inclusions. Any views expressed in this message are those
of  the individual sender, except where the sender specifically states
them to  be the views of nbn co limited.

PLEASE CONSIDER OUR ENVIRONMENT BEFORE PRINTING

FOI2223030

 

 

-------------------------------------------------------------------

Please use this email address for all replies to this request:

[2][FOI #9840 email]

 

This request has been made by an individual using Right to Know. This
message and any reply that you make will be published on the internet.
More information on how Right to Know works can be found at:

[3]https://aus01.safelinks.protection.outlo...

 

Please note that in some cases publication of requests and responses will
be delayed.

 

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manager to link to us from your organisation's FOI page.

 

-------------------------------------------------------------------

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hide quoted sections

Dear Nathan

 

Further clarification is required as there are a number of potential
nodes.  Could you please clarify the street address serviced by the node
in question.  This will enable nbn staff to locate the relevant
information that you seek.  Please note that the information you seek is
likely excluded from the FOI Act under nbn’s commercial activities
carve-out as indicated in my previous correspondence. 

 

If you do not wish to nominate a specific address on this public forum,
please feel free to email me directly from a private email address.

 

Regards

 

Rohan Singh

Freedom Of Information Officer

T 02 9031 3022 | E [1][email address]

Level 13/100 Mount Street, North Sydney NSW 2060

nbn acknowledges and pays respects to the traditional custodians of all
the lands upon which we work.

Notice to recipient: This e-mail is intended only to be read or used by
the addressee. It is confidential and may contain information that is
subject to legal professional privilege or protected by copyright. If you
are not the addressee indicated in this message (or responsible for
delivery of the message to that person), you may not copy or deliver this
message to anyone, and you should destroy this message and kindly notify
the sender by reply e-mail. Copyright, confidentiality and legal
professional privilege are not waived or lost by reason of mistaken
delivery to you. Emails to/from nbn co limited ABN 86 136 533 741 may
undergo email filtering and virus scanning, including by third party
contractors, however, nbn co limited does not guarantee that any email or
any attachment is secure, error-free or free of viruses or other unwanted
or unexpected inclusions. Any views expressed in this message are those of
the individual sender, except where the sender specifically states them to
be the views of nbn co limited.

PLEASE CONSIDER OUR ENVIRONMENT BEFORE PRINTING

FOI2223030

 

From: FOIOfficer <[email address]>
Sent: Monday, 13 March 2023 2:50 PM
To: observant1 <[FOI #9840 email]>
Cc: FOIOfficer <[email address]>
Subject: RE: [External] Freedom of Information request - NBN
infrastructure condition on Grieve Rd, Rochedale

 

Dear Nathan

 

Thank you for your email.  I’ll come back to you regarding the next steps
or any further clarification required.

 

Regards

 

Rohan Singh

Freedom Of Information Officer

T 02 9031 3022 | E [2][email address]

Level 13/100 Mount Street, North Sydney NSW 2060

nbn acknowledges and pays respects to the traditional custodians of all
the lands upon which we work.

Notice to recipient: This e-mail is intended only to be read or used by
the addressee. It is confidential and may contain information that is
subject to legal professional privilege or protected by copyright. If you
are not the addressee indicated in this message (or responsible for
delivery of the message to that person), you may not copy or deliver this
message to anyone, and you should destroy this message and kindly notify
the sender by reply e-mail. Copyright, confidentiality and legal
professional privilege are not waived or lost by reason of mistaken
delivery to you. Emails to/from nbn co limited ABN 86 136 533 741 may
undergo email filtering and virus scanning, including by third party
contractors, however, nbn co limited does not guarantee that any email or
any attachment is secure, error-free or free of viruses or other unwanted
or unexpected inclusions. Any views expressed in this message are those of
the individual sender, except where the sender specifically states them to
be the views of nbn co limited.

PLEASE CONSIDER OUR ENVIRONMENT BEFORE PRINTING

FOI2223030

 

-----Original Message-----
From: observant1 <[3][FOI #9840 email]>
Sent: Saturday, 11 March 2023 9:16 AM
To: FOIOfficer <[4][email address]>
Subject: RE: [External] Freedom of Information request - NBN
infrastructure condition on Grieve Rd, Rochedale

 

EXTERNAL SENDER – Be cautious opening Links and Attachments

 

Dear FOIOfficer,

 

For clarification,  I am seeking information regarding the specific cables
running between the node and the homes it "services" on Grieve Road.

 

The information I am requesting is:

1. when does NBNco consider the cables to be at the end if their service
life.

2. Is there currently a plan to replace these cables or a projection for
when this might be necessary.

3. If there is not a plan to replace these cables, is there a maintenance
or refurbishment plan.

 

Yours sincerely,

 

Nathan

 

-----Original Message-----

 

Dear Nathan

 

Please see my attached letter regarding your request. 

 

Please feel free to contact me separately at [1][email address] if  you
have an issue with your nbn™ network service that you would like to 
discuss with nbn’s Complaints Team.

 

Regards

 

Rohan Singh

Freedom Of Information Officer

T 02 9031 3022 | E [2][email address]

Level 13/100 Mount Street, North Sydney NSW 2060  nbn acknowledges and
pays respects to the traditional custodians of all  the lands upon which
we work.

Notice to recipient: This e-mail is intended only to be read or used by 
the addressee. It is confidential and may contain information that is 
subject to legal professional privilege or protected by copyright. If you 
are not the addressee indicated in this message (or responsible for 
delivery of the message to that person), you may not copy or deliver this 
message to anyone, and you should destroy this message and kindly notify 
the sender by reply e-mail. Copyright, confidentiality and legal 
professional privilege are not waived or lost by reason of mistaken 
delivery to you. Emails to/from nbn co limited ABN 86 136 533 741 may 
undergo email filtering and virus scanning, including by third party 
contractors, however, nbn co limited does not guarantee that any email or 
any attachment is secure, error-free or free of viruses or other unwanted 
or unexpected inclusions. Any views expressed in this message are those
of  the individual sender, except where the sender specifically states
them to  be the views of nbn co limited.

PLEASE CONSIDER OUR ENVIRONMENT BEFORE PRINTING

FOI2223030

 

 

-------------------------------------------------------------------

Please use this email address for all replies to this request:

[5][FOI #9840 email]

 

This request has been made by an individual using Right to Know. This
message and any reply that you make will be published on the internet.
More information on how Right to Know works can be found at:

[6]https://aus01.safelinks.protection.outlo...

 

Please note that in some cases publication of requests and responses will
be delayed.

 

If you find this service useful as an FOI officer, please ask your web
manager to link to us from your organisation's FOI page.

 

-------------------------------------------------------------------

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2. mailto:[email address]
3. mailto:[FOI #9840 email]
4. mailto:[email address]
5. mailto:[FOI #9840 email]
6. https://www.righttoknow.org.au/help/offi...

hide quoted sections

Dear Nathan

 

Thank you for your email.

 

Noted that the relevant location is between 269 and 400 Grieve Rd
Rochedale.  The information you refer to is “the state of repair of our
flimsy copper wires and related infrastructure”.  Could you please clarify
what you mean by “related infrastructure”.  As you can imagine, in a
telecommunications network, “related infrastructure” is a relative term
and could encompass a very broad range of things or sections of the
network at various stages from the copper cables in question.  Are you
simply after the infrastructure that carries the copper cables from the
relevant node(s) such as conduits?  Or are you requesting documentation
about the state of repair of other parts of the network, and if so, which
parts?

 

Please note that the condition of nbn’s network infrastructure relates to
nbn’s commercial activities and is likely carved-out of the operation of
the FOI Act.

 

Please also note that processing of your application cannot commence until
you clarify the above issue.

I’d be happy to call you to discuss clarifying your request.  Please feel
free to email me separately on [1][email address] to arrange this.

 

Regards

 

Rohan Singh

Freedom Of Information Officer

T 02 9031 3022 | E [2][email address]

Level 13/100 Mount Street, North Sydney NSW 2060

nbn acknowledges and pays respects to the traditional custodians of all
the lands upon which we work.

Notice to recipient: This e-mail is intended only to be read or used by
the addressee. It is confidential and may contain information that is
subject to legal professional privilege or protected by copyright. If you
are not the addressee indicated in this message (or responsible for
delivery of the message to that person), you may not copy or deliver this
message to anyone, and you should destroy this message and kindly notify
the sender by reply e-mail. Copyright, confidentiality and legal
professional privilege are not waived or lost by reason of mistaken
delivery to you. Emails to/from nbn co limited ABN 86 136 533 741 may
undergo email filtering and virus scanning, including by third party
contractors, however, nbn co limited does not guarantee that any email or
any attachment is secure, error-free or free of viruses or other unwanted
or unexpected inclusions. Any views expressed in this message are those of
the individual sender, except where the sender specifically states them to
be the views of nbn co limited.

PLEASE CONSIDER OUR ENVIRONMENT BEFORE PRINTING

FOI2223030

 

-----Original Message-----
From: observant1 <[FOI #9840 email]>
Sent: Monday, May 8, 2023 1:27 AM
To: FOIOfficer <[email address]>
Subject: RE: [External] Freedom of Information request - NBN
infrastructure condition on Grieve Rd, Rochedale

 

EXTERNAL SENDER – Be cautious opening Links and Attachments

 

Dear Rohan,

 

I am seeking information not just for myself by several of my neighbours.
We are a located between 269 and 400 Grieve Rd Rochedale. Approximately
400m from the Telstra/Optus/Vodaphone shared 4G/5G Tower and Optus
Satellite Ground Station site (228 Grieve Rd) which according to Before
You Dig Australia (BYDA) is serviced by multiple fibre connections
including PIPE and Telstra.

 

We are keen to understand the state of repair of our flimsy copper wires
and related infrastructure whilst we are neighbours with a large
telecommunications site serviced by enough cable to service a small
country.

 

Yours sincerely,

 

Nathan

 

-----Original Message-----

 

Dear Nathan

 

 

 

Further clarification is required as there are a number of potential 
nodes.  Could you please clarify the street address serviced by the node 
in question.  This will enable nbn staff to locate the relevant 
information that you seek.  Please note that the information you seek is 
likely excluded from the FOI Act under nbn’s commercial activities 
carve-out as indicated in my previous correspondence. 

 

 

 

If you do not wish to nominate a specific address on this public forum, 
please feel free to email me directly from a private email address.

 

 

 

Regards

 

 

 

Rohan Singh

 

Freedom Of Information Officer

 

T 02 9031 3022 | E [1][email address]

 

Level 13/100 Mount Street, North Sydney NSW 2060

 

nbn acknowledges and pays respects to the traditional custodians of all 
the lands upon which we work.

 

Notice to recipient: This e-mail is intended only to be read or used by 
the addressee. It is confidential and may contain information that is 
subject to legal professional privilege or protected by copyright. If you 
are not the addressee indicated in this message (or responsible for 
delivery of the message to that person), you may not copy or deliver this 
message to anyone, and you should destroy this message and kindly notify 
the sender by reply e-mail. Copyright, confidentiality and legal 
professional privilege are not waived or lost by reason of mistaken 
delivery to you. Emails to/from nbn co limited ABN 86 136 533 741 may 
undergo email filtering and virus scanning, including by third party 
contractors, however, nbn co limited does not guarantee that any email or 
any attachment is secure, error-free or free of viruses or other unwanted 
or unexpected inclusions. Any views expressed in this message are those
of  the individual sender, except where the sender specifically states
them to  be the views of nbn co limited.

 

PLEASE CONSIDER OUR ENVIRONMENT BEFORE PRINTING

 

FOI2223030

 

 

 

From: FOIOfficer <[email address]>

Sent: Monday, 13 March 2023 2:50 PM

To: observant1 <[FOI #9840 email]>

Cc: FOIOfficer <[email address]>

Subject: RE: [External] Freedom of Information request - NBN 
infrastructure condition on Grieve Rd, Rochedale

 

 

 

Dear Nathan

 

 

 

Thank you for your email.  I’ll come back to you regarding the next steps 
or any further clarification required.

 

 

 

Regards

 

 

 

Rohan Singh

 

Freedom Of Information Officer

 

T 02 9031 3022 | E [2][email address]

 

Level 13/100 Mount Street, North Sydney NSW 2060

 

nbn acknowledges and pays respects to the traditional custodians of all 
the lands upon which we work.

 

Notice to recipient: This e-mail is intended only to be read or used by 
the addressee. It is confidential and may contain information that is 
subject to legal professional privilege or protected by copyright. If you 
are not the addressee indicated in this message (or responsible for 
delivery of the message to that person), you may not copy or deliver this 
message to anyone, and you should destroy this message and kindly notify 
the sender by reply e-mail. Copyright, confidentiality and legal 
professional privilege are not waived or lost by reason of mistaken 
delivery to you. Emails to/from nbn co limited ABN 86 136 533 741 may 
undergo email filtering and virus scanning, including by third party 
contractors, however, nbn co limited does not guarantee that any email or 
any attachment is secure, error-free or free of viruses or other unwanted 
or unexpected inclusions. Any views expressed in this message are those
of  the individual sender, except where the sender specifically states
them to  be the views of nbn co limited.

 

PLEASE CONSIDER OUR ENVIRONMENT BEFORE PRINTING

 

FOI2223030

 

 

 

-------------------------------------------------------------------

Please use this email address for all replies to this request:

[3][FOI #9840 email]

 

This request has been made by an individual using Right to Know. This
message and any reply that you make will be published on the internet.
More information on how Right to Know works can be found at:

[4]https://aus01.safelinks.protection.outlo...

 

Please note that in some cases publication of requests and responses will
be delayed.

 

If you find this service useful as an FOI officer, please ask your web
manager to link to us from your organisation's FOI page.

 

-------------------------------------------------------------------

References

Visible links
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2. mailto:[email address]
3. mailto:[FOI #9840 email]
4. https://www.righttoknow.org.au/help/offi...

hide quoted sections