NBN infrastructure condition on Grieve Rd, Rochedale

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Dear NBN Co Limited FOI Officer,

I would like copies of documents pertaining to the condition and serviceability of NBN technologies servicing Grieve Rd Rochedale QLD including estimated service life, and repair/replacement requirements and schedules

Yours faithfully,

Nathan Barton

FOIOfficer, NBN Co Limited

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Dear Nathan.  Thank you for your email.  I will respond to you shortly.
 
Regards
 
Rohan Singh
Freedom Of Information Officer
T 02 9031 3022 | E [1][email address]
Level 13/100 Mount Street, North Sydney NSW 2060
nbn acknowledges and pays respects to the traditional custodians of all
the lands upon which we work.
Notice to recipient: This e-mail is intended only to be read or used by
the addressee. It is confidential and may contain information that is
subject to legal professional privilege or protected by copyright. If you
are not the addressee indicated in this message (or responsible for
delivery of the message to that person), you may not copy or deliver this
message to anyone, and you should destroy this message and kindly notify
the sender by reply e-mail. Copyright, confidentiality and legal
professional privilege are not waived or lost by reason of mistaken
delivery to you. Emails to/from nbn co limited ABN 86 136 533 741 may
undergo email filtering and virus scanning, including by third party
contractors, however, nbn co limited does not guarantee that any email or
any attachment is secure, error-free or free of viruses or other unwanted
or unexpected inclusions. Any views expressed in this message are those of
the individual sender, except where the sender specifically states them to
be the views of nbn co limited.
PLEASE CONSIDER OUR ENVIRONMENT BEFORE PRINTING
FOI2223030
 

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FOIOfficer, NBN Co Limited

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Dear Nathan
 
Please see my attached letter regarding your request. 
 
Please feel free to contact me separately at [1][email address] if
you have an issue with your nbn™ network service that you would like to
discuss with nbn’s Complaints Team.
 
Regards
 
Rohan Singh
Freedom Of Information Officer
T 02 9031 3022 | E [2][email address]
Level 13/100 Mount Street, North Sydney NSW 2060
nbn acknowledges and pays respects to the traditional custodians of all
the lands upon which we work.
Notice to recipient: This e-mail is intended only to be read or used by
the addressee. It is confidential and may contain information that is
subject to legal professional privilege or protected by copyright. If you
are not the addressee indicated in this message (or responsible for
delivery of the message to that person), you may not copy or deliver this
message to anyone, and you should destroy this message and kindly notify
the sender by reply e-mail. Copyright, confidentiality and legal
professional privilege are not waived or lost by reason of mistaken
delivery to you. Emails to/from nbn co limited ABN 86 136 533 741 may
undergo email filtering and virus scanning, including by third party
contractors, however, nbn co limited does not guarantee that any email or
any attachment is secure, error-free or free of viruses or other unwanted
or unexpected inclusions. Any views expressed in this message are those of
the individual sender, except where the sender specifically states them to
be the views of nbn co limited.
PLEASE CONSIDER OUR ENVIRONMENT BEFORE PRINTING
FOI2223030
 

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Dear FOIOfficer,

For clarification, I am seeking information regarding the specific cables running between the node and the homes it "services" on Grieve Road.

The information I am requesting is:
1. when does NBNco consider the cables to be at the end if their service life.
2. Is there currently a plan to replace these cables or a projection for when this might be necessary.
3. If there is not a plan to replace these cables, is there a maintenance or refurbishment plan.

Yours sincerely,

Nathan

FOIOfficer, NBN Co Limited

1 Attachment

Dear Nathan

 

Thank you for your email.  I’ll come back to you regarding the next steps
or any further clarification required.

 

Regards

 

Rohan Singh

Freedom Of Information Officer

T 02 9031 3022 | E [1][email address]

Level 13/100 Mount Street, North Sydney NSW 2060

nbn acknowledges and pays respects to the traditional custodians of all
the lands upon which we work.

Notice to recipient: This e-mail is intended only to be read or used by
the addressee. It is confidential and may contain information that is
subject to legal professional privilege or protected by copyright. If you
are not the addressee indicated in this message (or responsible for
delivery of the message to that person), you may not copy or deliver this
message to anyone, and you should destroy this message and kindly notify
the sender by reply e-mail. Copyright, confidentiality and legal
professional privilege are not waived or lost by reason of mistaken
delivery to you. Emails to/from nbn co limited ABN 86 136 533 741 may
undergo email filtering and virus scanning, including by third party
contractors, however, nbn co limited does not guarantee that any email or
any attachment is secure, error-free or free of viruses or other unwanted
or unexpected inclusions. Any views expressed in this message are those of
the individual sender, except where the sender specifically states them to
be the views of nbn co limited.

PLEASE CONSIDER OUR ENVIRONMENT BEFORE PRINTING

FOI2223030

 

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FOIOfficer, NBN Co Limited

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Dear Nathan

 

Further clarification is required as there are a number of potential
nodes.  Could you please clarify the street address serviced by the node
in question.  This will enable nbn staff to locate the relevant
information that you seek.  Please note that the information you seek is
likely excluded from the FOI Act under nbn’s commercial activities
carve-out as indicated in my previous correspondence. 

 

If you do not wish to nominate a specific address on this public forum,
please feel free to email me directly from a private email address.

 

Regards

 

Rohan Singh

Freedom Of Information Officer

T 02 9031 3022 | E [1][email address]

Level 13/100 Mount Street, North Sydney NSW 2060

nbn acknowledges and pays respects to the traditional custodians of all
the lands upon which we work.

Notice to recipient: This e-mail is intended only to be read or used by
the addressee. It is confidential and may contain information that is
subject to legal professional privilege or protected by copyright. If you
are not the addressee indicated in this message (or responsible for
delivery of the message to that person), you may not copy or deliver this
message to anyone, and you should destroy this message and kindly notify
the sender by reply e-mail. Copyright, confidentiality and legal
professional privilege are not waived or lost by reason of mistaken
delivery to you. Emails to/from nbn co limited ABN 86 136 533 741 may
undergo email filtering and virus scanning, including by third party
contractors, however, nbn co limited does not guarantee that any email or
any attachment is secure, error-free or free of viruses or other unwanted
or unexpected inclusions. Any views expressed in this message are those of
the individual sender, except where the sender specifically states them to
be the views of nbn co limited.

PLEASE CONSIDER OUR ENVIRONMENT BEFORE PRINTING

FOI2223030

 

From: FOIOfficer <[email address]>
Sent: Monday, 13 March 2023 2:50 PM
To: observant1 <[FOI #9840 email]>
Cc: FOIOfficer <[email address]>
Subject: RE: [External] Freedom of Information request - NBN
infrastructure condition on Grieve Rd, Rochedale

 

Dear Nathan

 

Thank you for your email.  I’ll come back to you regarding the next steps
or any further clarification required.

 

Regards

 

Rohan Singh

Freedom Of Information Officer

T 02 9031 3022 | E [2][email address]

Level 13/100 Mount Street, North Sydney NSW 2060

nbn acknowledges and pays respects to the traditional custodians of all
the lands upon which we work.

Notice to recipient: This e-mail is intended only to be read or used by
the addressee. It is confidential and may contain information that is
subject to legal professional privilege or protected by copyright. If you
are not the addressee indicated in this message (or responsible for
delivery of the message to that person), you may not copy or deliver this
message to anyone, and you should destroy this message and kindly notify
the sender by reply e-mail. Copyright, confidentiality and legal
professional privilege are not waived or lost by reason of mistaken
delivery to you. Emails to/from nbn co limited ABN 86 136 533 741 may
undergo email filtering and virus scanning, including by third party
contractors, however, nbn co limited does not guarantee that any email or
any attachment is secure, error-free or free of viruses or other unwanted
or unexpected inclusions. Any views expressed in this message are those of
the individual sender, except where the sender specifically states them to
be the views of nbn co limited.

PLEASE CONSIDER OUR ENVIRONMENT BEFORE PRINTING

FOI2223030

 

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Dear Rohan,

I am seeking information not just for myself by several of my neighbours. We are a located between 269 and 400 Grieve Rd Rochedale. Approximately 400m from the Telstra/Optus/Vodaphone shared 4G/5G Tower and Optus Satellite Ground Station site (228 Grieve Rd) which according to Before You Dig Australia (BYDA) is serviced by multiple fibre connections including PIPE and Telstra.

We are keen to understand the state of repair of our flimsy copper wires and related infrastructure whilst we are neighbours with a large telecommunications site serviced by enough cable to service a small country.

Yours sincerely,

Nathan

FOIOfficer, NBN Co Limited

1 Attachment

Dear Nathan

 

Thank you for your email.

 

Noted that the relevant location is between 269 and 400 Grieve Rd
Rochedale.  The information you refer to is “the state of repair of our
flimsy copper wires and related infrastructure”.  Could you please clarify
what you mean by “related infrastructure”.  As you can imagine, in a
telecommunications network, “related infrastructure” is a relative term
and could encompass a very broad range of things or sections of the
network at various stages from the copper cables in question.  Are you
simply after the infrastructure that carries the copper cables from the
relevant node(s) such as conduits?  Or are you requesting documentation
about the state of repair of other parts of the network, and if so, which
parts?

 

Please note that the condition of nbn’s network infrastructure relates to
nbn’s commercial activities and is likely carved-out of the operation of
the FOI Act.

 

Please also note that processing of your application cannot commence until
you clarify the above issue.

I’d be happy to call you to discuss clarifying your request.  Please feel
free to email me separately on [1][email address] to arrange this.

 

Regards

 

Rohan Singh

Freedom Of Information Officer

T 02 9031 3022 | E [2][email address]

Level 13/100 Mount Street, North Sydney NSW 2060

nbn acknowledges and pays respects to the traditional custodians of all
the lands upon which we work.

Notice to recipient: This e-mail is intended only to be read or used by
the addressee. It is confidential and may contain information that is
subject to legal professional privilege or protected by copyright. If you
are not the addressee indicated in this message (or responsible for
delivery of the message to that person), you may not copy or deliver this
message to anyone, and you should destroy this message and kindly notify
the sender by reply e-mail. Copyright, confidentiality and legal
professional privilege are not waived or lost by reason of mistaken
delivery to you. Emails to/from nbn co limited ABN 86 136 533 741 may
undergo email filtering and virus scanning, including by third party
contractors, however, nbn co limited does not guarantee that any email or
any attachment is secure, error-free or free of viruses or other unwanted
or unexpected inclusions. Any views expressed in this message are those of
the individual sender, except where the sender specifically states them to
be the views of nbn co limited.

PLEASE CONSIDER OUR ENVIRONMENT BEFORE PRINTING

FOI2223030

 

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